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Bastion Hotel Zoetermeer

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Review score6.0
Based on 7 reviews
Bastion Hotel Zoetermeer
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6.0 Guest rating
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"Nothing was too much trouble and we arrived at 1am. Great ho..."

JamesUnited Kingdom
Bathroom
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4.9 Location score
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4.9Location
  • 750 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Deluxe Room
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  • Street view
  • 24 m²/258 ft²
  • 2 single beds
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Comfort Room
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  • Street view
  • 18 m²/194 ft²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (7)Booking.com Reviews (603)
5.9
Review score
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Cleanliness6.9
Facilities6.0
Location4.9
Room comfort and quality6.7
Service6.3
Value for money5.7
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Showing 5 verified guest comments
3.6
ALVIN from Malaysia
Couple
Deluxe Room
Stayed 1 night in May 2017
It was a nightmare. Avoid this hotel.
It was a Saturday night and we were up till 6am in the morning before we slept. Very much to our surprise, as early as 9am on a Sunday morning, there were loud renovation noise all over the hotel. We were forced to wake up early on a Sunday morning and gave us headache for the whole Sunday! And when we went out of our room, we were surprised to see ALL the rooms beside us on the same floor were torn apart and many people were at work! Why would the hotel place us in a room next to all the others undergoing renovation? We were not told earlier that there would be renovation in the morning. When we complained to the reception, Stacey(assistant manager) was on duty and the best she could do for us was to offer us a coffee. I felt that was a joke. She then advised us to write an email to HQ to request for refund if I want to. I tried and all I get is 10% discount off my future stay. It was another big joke. NOT RECOMMENDED!
Reviewed May 26, 2017
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6.7
LISTYARINI from Indonesia
Solo traveler
Comfort Room
Stayed 5 nights in October 2015
small room but comfortable
clean, good and comfortable
nice
Reviewed December 23, 2015
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4.3
Jean-Pierre from Belgium
Business traveler
Deluxe Room
Stayed 2 nights in May 2010
rather not
proximity motorway, railway station
noisy passenger terminal resembling breakfast area
Room : carpet not appropriately cleaned, towels and sheets had a rather bad smell (as if laundered in the ditch running alongside the hotel or taken from long term storage near garbage disposal). Breakfast : area is not very hospitable and/or relaxing (passage of guests, visitors, service providers ...). First time ever in a hotel yaourt was served unchilled.
Reviewed June 07, 2010
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7.7
Daniel from Netherlands
Business traveler
Comfort Room
Stayed 1 night in May 2013
Une nuit pour affaires
Près de l'usine où j'avais rendez-vous
Reviewed May 10, 2013
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6.0
Wim from Belgium
Family with young children
Comfort Room
Stayed 1 night in August 2017
Slechte beoordeling voor Agoda
Toen we int hotel aankwamen, was er maar plaats voor 2 personen op kamer. We zijn een koppel met 1 kind van 6 jaar. Iemand van ons kon dus niet bij op kamer. Op boekingssite van Agoda heb ik 1 kamer geboekt voor 2 volwassenen en 1 kind. Maar receptioniste zei dat dit niet kon omdat ze geen kamers hebben voor 3 personen. Terwijl dit op boekingssite van Agoda wel ging. Het is toch niet mogelijk dat je een boeking maakt voor 3 personen, bevestiging krijgen personenbelasting berekend wordt voor 3 pers en dan aan het hotel de keuze krijgt: ofwel kamer extra bij boeken ofwel 1 persoon in auto slapen. Na een lange autoreis verwacht je toch wel iets anders. Ter plaatse telefonisch contact opgenomen met Agoda, niet bereikbaar maar wel extra kosten op telefoonrekening. Wij vinden het niet kunnen dat je voor 3 pers een kamer kunt boeken en dan int hotel te horen krijgen dat er maar plaats is voor 2. Receptioniste vond dit ook niet kunnen. 1 ding zeker: wij boeken nooit meer bij AGODA 😈😈😈
Reviewed August 27, 2017
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Bastion Hotel Zoetermeer
|Review score 6.0
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