Batam City Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Komp. Penuin center Blok OB No 1-7, Nagoya, Batam Island, Indonesia, 29432

Highlights

- Walking distance to BCS Mall, Grand Batam Mall, A2 foodcourt and Penui...

The hotel location n surrounded with sooo many shops.
Top value

- Multiple reviews describe the property as good value for money for its...

So satisfying, excellent price and quality
Great food & dining

All shopping and food are walking distance.
Ideal location

The hotel location n surrounded with sooo many shops.
Great view

Room view was excellent.

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

About us

Experience tranquility at Batam City Hotel with a serene garden and vibrant local culture. Perfectly located near shopping malls, it's an ideal base for two travelers seeking leisure and exploration. Enjoy unique traditions and modern conveniences for a comfortable stay. Located in the lively Nagoya area, Batam City Hotel offers easy access to local dining and beautiful beaches, ideal for adventurers. Guests can dine at the on-site restaurant or enjoy nearby nightlife. After a day of exploration, unwind in the steamroom. Each room features air conditioning and complimentary Wi-Fi for comfort and connectivity, with many offering lovely balcony views of the city or park. Shopping is convenient, with Nagoya Hill Shopping Mall 1.5 km away and Grand Batam Shopping Centre just 330 meters from the hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 15 times in 24h

Location 8.9
Service 8.2
Value for money 8.2
Cleanliness 7.9

Based on 9,202 verified reviews

Location score out of 10
Service score out of 10
Value for money score out of 10
Cleanliness score out of 10
Room comfort and quality score out of 10
Facilities score out of 10
  • "Had a wonderful staycation at Batam City Hotel."
  • "Breakfast was really good! Lots of variety to choose from."
  • "The staff actually do go above and beyond for the clients."
  • "Breakfast offers a generous spread to start your day right."
  • "The hotel is very kind to consider our case and refunded us."
See map

8.9Excellent

Location rating score

Excellent location - 1.01 kilometers from city center
Exceptional for walking
More details on walking
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There are 70 places in walking distance!

Parking
FREE
Walkable places
Batam City Square
40 m
Batam City Mall
50 m
Inkai Indoor Sport Hall
130 m
Pasar penuin
420 m
Popular landmarks
Tua Pek Kong Temple
740 m
Jabal Arafah Mosque
810 m
Funworld Nagoya Citywalk Batam
1.3 km
Nagoya Hill Shopping Mall
1.5 km
Maha Vihara Duta Maitreya Temple
2.2 km
Closest landmarks
Klinik BP Batam Baloi
390 m
Grand Batam Shopping Centre
490 m
RS Ibu Dan Anak Permata Hati
580 m
Dr Nick Dental Care
580 m
Rumah Sakit St Elisabeth
630 m

Good to know

Value for money8.2
Distance to city center6.8 km
Location rating8.9
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport12.0 km

Select your room

1/18

Grand Executive

26 m²/280 ft²
Max 2 adults
1 double bed or 2 single beds
City view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
1/18

Grand Junior Suite

31 m²/334 ft²
Max 4 adults
2 double beds
Fits groups
City view
Electric kettle
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
1/18

Deluxe Double Room

25 m²/269 ft²
Max 2 adults
1 queen bed
City view
Electric kettle
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
1/18

deluxe

21 m²/226 ft²
Max 3 adults
Non-smoking
1/16

Executive Business

25 m²/269 ft²
Max 2 adults
2 single beds or 1 double bed
Preferred by Couples
Park view
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
1/13

Junior Suite

31 m²/334 ft²
Max 3 adults
1 single bed and 1 double bed
Park view
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Air conditioning
Coffee/tea maker
1/13

VIP

45 m²/484 ft²
Max 2 adults
1 super king bed
City view
Bathtub
Hair dryer
Mirror
Shower
Toiletries
Towels
Internet access – wireless
Telephone
TV
Wi-Fi [free]
Air conditioning
Slippers
Carpeting
Sofa
1/12

Premier Room

22 m²/237 ft²
Max 2 adults
1 king bed
City view
Electric kettle
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
Free bottled water
1/12

Deluxe Double Room

Max 3 adults
1 double bed
City view
1/10

Presidential Suite

Max 3 adults
1 king bed
Internet access – wireless
Air conditioning
Non-smoking

Frequently asked questions

Experience your holiday getaway the greatest way possible with Batam City Hotel's bar and nightclub accessible right in front of your doorstep for when you need a drink or two.

Batam City Hotel offers car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

The average room rate for Batam City Hotel in the past month is 530064.42 IDR, compared to city's average of 665175.37 IDR.

Batam City Hotel can communicate up to 3 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

63.0% of our verified customer ratings have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Batam City Hotel down in the review.

Past families with young children that have stayed at this property have given Batam City Hotel an average rating of 7.6. You can look up more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Batam City Hotel an average rating of 8.0. You can find more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Batam City Hotel an average rating of 8.5. You can look up on more descriptive customer ratings, and feedback for this property down in the review section.

Shopping options in Batam City Hotel’s Nagoya neighborhood includes Grand Batam Shopping Centre, Nagoya Hill Shopping Mall, and Harbour Bay Mall.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

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More about Batam City Hotel

More about Batam City Hotel

Experience Comfort and Convenience at Batam City Hotel

Welcome to Batam City Hotel, a charming 3-star property nestled in the heart of Batam Island, Indonesia. With its prime location, the hotel offers easy access to the city's must-see destinations, making it an ideal choice for both leisure and business travelers. Upon arrival, guests are greeted with a warm and friendly atmosphere, ensuring a memorable stay from the moment they step foot into the hotel. The check-in process is a breeze, starting from 02:00 PM, allowing you to settle in and begin your Batam adventure without any delays. Batam City Hotel boasts a total of 136 well-appointed rooms, each designed to provide utmost comfort and convenience. Whether you're traveling alone or with your loved ones, the hotel offers a variety of room types to suit your needs. From cozy standard rooms to spacious suites, every accommodation is tastefully decorated and equipped with modern amenities to ensure a pleasant stay. Families with young children will find Batam City Hotel to be a perfect choice, as the hotel has a generous child policy. Children between the ages of 2 to 10 are welcomed to stay free of charge, allowing families to enjoy a hassle-free vacation without worrying about additional costs. The hotel's friendly staff is always ready to assist with any special requests or arrangements to make your family's stay even more enjoyable. When it comes to exploring the city, Batam City Hotel's location is unbeatable. Situated just 6.8 km from the city center, guests can easily immerse themselves in the vibrant local culture, indulge in delicious cuisine, and discover nearby attractions. For those traveling by air, the hotel is conveniently located only 21 minutes away from the airport, ensuring a smooth and stress-free journey. After a day of adventure, guests can unwind and relax in the hotel's comfortable and inviting ambiance. Whether you choose to take a refreshing dip in the pool, pamper yourself with a rejuvenating spa treatment, or simply enjoy a delicious meal at the on-site restaurant, Batam City Hotel has everything you need to make your stay truly memorable. With its convenient location, comfortable accommodations, and excellent amenities, Batam City Hotel is the perfect choice for travelers seeking comfort, convenience, and a memorable stay in Batam Island, Indonesia. Book your stay today and experience the best of what this beautiful city has to offer.

Unwind and Indulge in Batam City Hotel's Entertainment Facilities

Batam City Hotel offers an array of entertainment facilities that will ensure a memorable and enjoyable stay. From a vibrant bar and nightclub to soothing massage services, this hotel has it all. For those looking to let loose and dance the night away, the hotel's bar and nightclub provide the perfect setting. Enjoy a refreshing cocktail or a cold beer while grooving to the beats of the resident DJ. The lively atmosphere and energetic crowd will keep you entertained until the early hours of the morning. If relaxation is what you seek, indulge in the hotel's massage services. Highly skilled therapists will knead away your stress and tension, leaving you feeling rejuvenated and refreshed. After a long day of exploring the city, unwind in the hot tub or steamroom, where the soothing heat will soothe your muscles and calm your mind. For nature lovers, the hotel boasts a beautiful garden where you can take a leisurely stroll or simply sit back and enjoy the tranquility. Additionally, there is a shared lounge/TV area where you can socialize with fellow guests or catch up on your favorite shows. Whether you're seeking excitement or relaxation, Batam City Hotel's entertainment facilities have something for everyone. Immerse yourself in the vibrant nightlife, pamper yourself with a massage, or simply unwind in the serene garden. Your stay at Batam City Hotel is guaranteed to be unforgettable.

Stay Active at Batam City Hotel's Fitness Center

At Batam City Hotel, we understand the importance of staying active and maintaining a healthy lifestyle even while traveling. That's why we offer a state-of-the-art fitness center that is equipped with top-of-the-line exercise equipment. Whether you are a fitness enthusiast or just looking to squeeze in a quick workout, our fitness center is the perfect place to break a sweat. Our fitness center features a range of cardio machines, including treadmills, elliptical trainers, and stationary bikes, to help you get your heart rate up and burn those calories. Additionally, we have a selection of weight machines and free weights for those looking to build strength and tone their muscles. Our fitness center is spacious and well-maintained, providing a comfortable environment for your workout sessions. Please note that there is an additional charge to access our fitness center. This ensures that we can provide you with the best facilities and equipment to help you achieve your fitness goals. So why wait? Stay active and energized during your stay at Batam City Hotel's fitness center!

Convenience at Your Fingertips: Batam City Hotel's Top-Notch Facilities

Batam City Hotel in Batam Island, Indonesia, offers an array of convenience facilities that will make your stay truly hassle-free. With 24-hour room service, you can indulge in delicious meals or snacks whenever you desire, ensuring that your cravings are satisfied around the clock. The hotel also provides laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay. For added peace of mind, Batam City Hotel offers safety deposit boxes to keep your valuable belongings secure. The friendly and attentive concierge is always ready to assist you with any queries or requests, ensuring that your needs are met promptly and efficiently. Stay connected with Wi-Fi in public areas and enjoy the convenience of free Wi-Fi in all rooms, allowing you to stay connected with loved ones or catch up on work effortlessly. Additionally, the hotel offers express check-in/check-out and luggage storage services, making your arrival and departure smooth and hassle-free. Need any last-minute essentials? The convenience store on-site has got you covered. With daily housekeeping, you can rest assured that your room will be kept tidy and comfortable throughout your stay. Batam City Hotel is dedicated to providing a seamless and convenient experience for all guests, ensuring a memorable stay in Batam Island, Indonesia.

Convenient Transport Facilities at Batam City Hotel

At Batam City Hotel, we understand the importance of convenient transport options for our guests. Whether you are arriving by air or exploring the beautiful sights of Batam Island, we have a range of transport facilities to ensure a hassle-free stay. Start your journey on the right note with our airport transfer service. Our friendly and professional staff will be waiting to greet you at the airport and whisk you away to the comfort of our hotel. No need to worry about finding a taxi or navigating unfamiliar roads. For guests who prefer to drive, we offer a car park onsite, free of charge. This means you can easily explore the island at your own pace, without the hassle of finding parking spaces. If you don't have your own vehicle, our car hire service is available, allowing you to conveniently rent a car and explore Batam Island at your own leisure. If you prefer not to drive, our shuttle service is an excellent option. We provide regular shuttle services to popular attractions and shopping areas in Batam Island, making it easy for you to explore the local culture and indulge in some retail therapy. Additionally, our hotel is well-connected to the local taxi service, ensuring that you can easily reach your desired destinations. Our helpful staff will be more than happy to assist you in arranging a taxi whenever needed. At Batam City Hotel, we strive to provide the utmost convenience and comfort for our guests. With our range of transport facilities including airport transfer, car park, shuttle service, car hire, and taxi service, you can rest assured that your travel needs will be well taken care of during your stay with us.

Delicious Dining Options at Batam City Hotel

Indulge in a culinary journey at Batam City Hotel, where a range of dining facilities await to satisfy your taste buds. Start your day with a delightful breakfast buffet, offering a variety of local and international dishes to kickstart your morning. Whether you prefer a hearty meal or a light snack, the coffee shop is the perfect spot to relax and enjoy a cup of freshly brewed coffee or tea. For a more formal dining experience, head to the hotel's restaurant, where you can savor a delectable selection of Indonesian and Western cuisines. With a menu crafted by expert chefs, the restaurant offers a fusion of flavors and culinary delights that are sure to please even the most discerning palate. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service available at Batam City Hotel. Whether it's a late-night craving or a private meal, the dedicated staff will ensure that your dining experience is nothing short of exceptional. As an added convenience, the hotel also boasts a halal restaurant, catering to the dietary needs of Muslim guests. With a commitment to providing halal cuisine, you can indulge in a wide range of dishes, all prepared in accordance with Islamic dietary laws. With its diverse dining options, Batam City Hotel promises a culinary experience that will leave you craving for more.

Experience Comfort and Luxury at Batam City Hotel

Batam City Hotel offers a range of stylish and spacious rooms to cater to every traveler's needs. Choose from our Deluxe Room, Executive Business, Grand Executive, Junior Suite, or Premier Room, each designed with your comfort in mind. Our Deluxe Room provides a cozy retreat with a Queen Bed, while the Executive Business offers flexibility with either 2 Single Beds or 1 Double Bed. For a touch of elegance, the Grand Executive features a choice of 1 Double Bed or 2 Single Beds, while the Junior Suite provides extra space with a Single Bed or Double Bed. If you prefer a more luxurious stay, our Premier Room offers a King Bed for the ultimate indulgence. By booking your stay at Batam City Hotel through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the best value for your money. With just a few clicks, you can secure your preferred room type and enjoy a seamless booking process. Whether you're traveling for business or leisure, Agoda makes it easy to find and book your ideal accommodation at Batam City Hotel.

Discover the Vibrant Nagoya in Batam Island

Located in the heart of Batam Island, Nagoya is a bustling city that offers a mix of modern amenities and rich cultural heritage. As the largest city in the Riau Islands, Nagoya is a popular destination for both business and leisure travelers. With its vibrant atmosphere, diverse culinary scene, and exciting shopping opportunities, Nagoya has something to offer for everyone. One of the highlights of Nagoya is its thriving shopping district. Visitors can explore the numerous malls and markets, where they can find a wide range of products, from fashion and electronics to local handicrafts. Nagoya Hill Shopping Mall is a must-visit destination, with its impressive selection of international and local brands. For those looking for a more traditional shopping experience, the Nagoya City Walk is a great place to explore, offering a variety of shops and street food stalls. In addition to its shopping scene, Nagoya is also known for its vibrant nightlife. The city comes alive after dark, with a plethora of bars, clubs, and live music venues. Whether you're looking for a relaxing evening at a rooftop bar or a night of dancing at a lively club, Nagoya has it all. For a taste of local culture, visitors can also enjoy traditional music and dance performances at the local cultural centers. Beyond the city's modern attractions, Nagoya also offers a glimpse into the rich history and culture of Batam Island. The Maha Vihara Duta Maitreya Temple is a stunning Buddhist temple that is worth a visit, with its intricate architecture and serene atmosphere. For those interested in history, the Kepri Museum showcases the island's past, with exhibits on its maritime history and cultural heritage. With its vibrant atmosphere, diverse culinary scene, and exciting shopping opportunities, Nagoya is a destination that should not be missed when visiting Batam Island. Whether you're looking for a relaxing getaway or an action-packed adventure, Nagoya has something for everyone. Book your stay at Batam City Hotel and experience all that this vibrant city has to offer.

Convenient Transportation from the Airport to Batam City Hotel

Located in the vibrant city of Nagoya on Batam Island, Indonesia, Batam City Hotel offers a comfortable and convenient stay for travelers. Getting to the hotel from the nearest airport is a breeze, thanks to the well-connected transportation options available. If you arrive at Hang Nadim International Airport, the main airport serving Batam Island, you have several transportation choices to reach Batam City Hotel. The most popular option is to take a taxi directly from the airport. Taxis are readily available at the airport and provide a hassle-free and comfortable journey to the hotel. The journey typically takes around 30 minutes, depending on traffic conditions. Another option is to book a transfer service in advance. Many hotels, including Batam City Hotel, offer airport transfer services for their guests. This is a convenient option as you can relax and enjoy a seamless journey from the airport to the hotel without worrying about directions or transportation arrangements. In summary, whether you choose to take a taxi or book an airport transfer, reaching Batam City Hotel from Hang Nadim International Airport is a straightforward and stress-free experience. Enjoy the comfort and convenience of this well-located hotel and explore the attractions of Nagoya and Batam Island with ease.

Explore the Vibrant Cultural and Recreational Attractions near Batam City Hotel

Batam City Hotel is surrounded by a plethora of vibrant cultural and recreational attractions that offer a unique and enriching experience for guests. Just a short distance away from the hotel, you will find the majestic Maha Vihara Duta Maitreya Temple, a Buddhist temple known for its stunning architecture and serene ambiance. Tua Pek Kong Temple, another nearby landmark, is a Chinese temple that showcases intricate carvings and ornate decorations, offering a glimpse into the rich heritage of the city. For those interested in immersing themselves in the local Islamic culture, Jabal Arafah Mosque is a must-visit. This beautiful mosque is not only a place of worship but also an architectural marvel, with its elegant domes and intricate Islamic designs. If you're looking for some family-friendly fun, head to Funworld Nagoya Citywalk Batam, an amusement center packed with exciting rides and games. Ocarina Beach is also within reach, offering a picturesque stretch of sand where you can relax, swim, or engage in thrilling water sports. For a spiritual experience, visit Budhi Bhakti Temple, a serene Hindu temple that exudes tranquility. Nearby, you'll also find Prodia Laboratorium and Rumah Sakit Bersalin Pelita Hati Bunda, which provide convenient medical services for guests. Nature enthusiasts will appreciate Taman Rekreasi Golden Prawn, a recreational park where you can enjoy lush greenery and a variety of outdoor activities. And if you need any dental care during your stay, Dr Nick Dental Care is conveniently located nearby. With its diverse range of landmarks and attractions, Batam City Hotel offers a perfect base for exploring the cultural and recreational treasures of Batam Island, Indonesia.

Delicious Dining Options Just Steps Away

When it comes to dining, Batam City Hotel is surrounded by an array of fantastic restaurants that cater to every taste. Just a short walk away, you'll find Nagoya Foodcourt, where you can indulge in a variety of local and international dishes. If you're a seafood lover, Love Seafood Batam Centre is a must-visit, offering an extensive menu of fresh and delicious seafood. For those craving Indonesian cuisine, Restaurant Martabak Har and Warung Sunda Bu Joko serve up authentic flavors and traditional dishes. Yong Kee Sea Food is another popular choice, known for its mouthwatering seafood dishes. If you're in the mood for Padangnese cuisine, Sederhana Padangnese Restaurant is the place to go. Ikan Bakar ACIA is a great option for grilled fish enthusiasts, while Meat House is perfect for meat lovers. For those seeking vegetarian options, Restaurant Nature Vegetarian offers a range of delicious plant-based dishes. And for a taste of traditional Javanese cuisine, don't miss out on the renowned Waroeng Lamongan 'Cak Rochman'. With such a wide variety of dining options just steps away from the hotel, you'll never run out of delicious choices during your stay at Batam City Hotel.

Shop 'til you drop at Batam City Hotel's surrounding shopping landmarks

Located in the heart of Batam Island, Batam City Hotel offers easy access to a plethora of shopping options. Just a stone's throw away from the hotel, you'll find Batam City Square, Batam City Mall, and Batam Lucky Plaza. These bustling shopping destinations are perfect for fashion enthusiasts and bargain hunters alike, offering a wide range of local and international brands. For a more extensive shopping experience, head to Nagoya Hill Shopping Mall, a popular destination known for its vast selection of shops, restaurants, and entertainment options. If you're looking for a more traditional shopping experience, make your way to Grand Batam Shopping Centre, where you can explore local markets and find unique souvenirs. And for those who prefer a leisurely stroll while shopping, Nagoya Citywalk is the place to be, offering a charming outdoor shopping experience with a variety of shops, cafes, and street food stalls. With so many shopping landmarks in close proximity, Batam City Hotel is the perfect base for a memorable shopping spree in Batam Island.

Affordable Luxury: Experience Batam City Hotel at a Fraction of the Price

When it comes to finding quality accommodation in Batam Island, look no further than Batam City Hotel. Offering an unbeatable average price of just $32 per room, this hotel provides exceptional value for money. Compared to the average price of a hotel room in Batam Island, which stands at $42, Batam City Hotel is a budget-friendly option that doesn't compromise on comfort or style. At Batam City Hotel, you can expect to be greeted with warm hospitality and a range of amenities that will make your stay truly memorable. Each room is tastefully decorated and well-appointed, featuring modern furnishings and thoughtful touches. Whether you're traveling for business or leisure, the hotel offers a variety of room types to suit your needs, from cozy standard rooms to spacious suites. With its convenient location in the heart of Batam Island, Batam City Hotel allows you to explore all that this vibrant city has to offer without breaking the bank. So why settle for an average hotel room when you can indulge in affordable luxury at Batam City Hotel? Book your stay today and experience the best of Batam Island without compromising on price or quality.

Excellent Service and Friendly Staff

Batam City Hotel is known for its exceptional service and friendly staff. Guests have consistently praised the hotel's staff for being helpful and accommodating. They go above and beyond to ensure that guests have a comfortable and enjoyable stay. The hotel is also commended for its cleanliness, with guests mentioning that the rooms and facilities are well-maintained. With its great location and excellent service, Batam City Hotel is highly recommended for a convenient and pleasant stay.

Exceptional Customer Ratings at Batam City Hotel

Batam City Hotel in Batam Island, Indonesia, has received exceptional customer ratings across various categories, making it a top choice for travelers seeking a comfortable and enjoyable stay. With an impressive overall rating of 7.9, guests have consistently praised the hotel for its excellent value for money, friendly staff, and convenient location. One of the standout features of Batam City Hotel is its exceptional value for money, as reflected in its impressive rating of 8.1. Guests have expressed their satisfaction with the affordable rates offered by the hotel, without compromising on the quality of service or amenities. This makes it an ideal choice for budget-conscious travelers who are looking for a comfortable and enjoyable stay without breaking the bank. The hotel's location has also been highly praised, receiving a remarkable rating of 8.7. Situated in the heart of Batam Island, guests have found the hotel's central location to be extremely convenient for exploring the city's attractions and enjoying the vibrant local culture. Whether guests want to explore the nearby shopping centers, indulge in delicious local cuisine, or simply soak up the bustling atmosphere, the hotel's prime location ensures easy access to all that Batam Island has to offer.

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Amenities and facilities

Very good7.6

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Halal breakfast
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car

Food and dining

Breakfast options
  • Halal

Location

Komp. Penuin center Blok OB No 1-7, Nagoya, Batam Island, Indonesia, 29432

Excellent8.9

Location

Airports
  • Hang Nadim Airport (BTH) - Indonesia
    12.0 km 22 min drive
  • Singapore Changi Airport (SIN) - Singapore
    25.9 km
Public transportation
  • Halte Tranfer Point Batam Center Station
    4.8 km
  • Port of Batam Centre
    5.0 km
Hospital or clinic
  • Klinik BP Batam Baloi
    390 m
Shopping
  • Nagoya Hill Shopping Mall
    1.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tua Pek Kong Temple
    740 m
  • Jabal Arafah Mosque
    810 m
  • Funworld Nagoya Citywalk Batam
    1.3 km
  • Nagoya Hill Shopping Mall
    1.5 km
  • Maha Vihara Duta Maitreya Temple
    2.2 km
  • Harbour Bay Mall
    2.8 km
  • Mega Mall Batam Centre
    5.0 km
  • Nongsa Pura Ferry Terminal
    8.7 km
  • Barelang Bridge
    16.8 km
Nearby landmarks
  • Batam City Square
    40 m
  • Batam City Mall
    50 m
  • Inkai Indoor Sport Hall
    130 m
  • Klinik BP Batam Baloi
    390 m
  • Pasar penuin
    420 m
  • Grand Batam Shopping Centre
    490 m
  • RS Ibu Dan Anak Permata Hati
    580 m
  • Dr Nick Dental Care
    580 m
  • Rumah Sakit St Elisabeth
    630 m
  • Clinic Rsob
    650 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center6.8 km
  • Travel time to airport (minutes)21
Extras
  • Breakfast charge (unless included in room price)85000 IDR
The property
  • Year property opened2014
  • Number of floors5
  • Number of rooms 136
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name8120317081089
Parking
  • Daily parking fee0 IDR

Reviews of Batam City Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 9.2
  • 10
  • 10
  • 8.8
  • 8.0
  • 8.0
  • 6.4
  • 9.2
  • 10

Most recent

From 8,398 reviews

  • Location score 8.9 out of 10 and is a high score in Batam Island
  • Service score 8.2 out of 10 and is a high score in Batam Island
  • Value for money score 8.2 out of 10 and is a high score in Batam Island
  • Cleanliness score 7.9 out of 10 and is a high score in Batam Island
  • Room comfort and quality score 7.9 out of 10 and is a high score in Batam Island
  • Facilities score 7.6 out of 10 and is a high score in Batam Island

Review summary

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Guests highly praised the hotel's location with convenient access to popular destinations. The staff is friendly and helpful. Spacious rooms offer good value for money and are ideal for short stays. Guests can enjoy nearby eateries and reliable Wi-Fi.

Guests have reported consistent cleanliness issues such as dirty carpets, old towels, and peeling furniture. Few also reported problems with A/C and smoking smell in non-smoking rooms.

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Show reviews that mention 

Location

Mentioned in 215 reviews
sentiment-positive-indicator
99% Positive

Service

Mentioned in 123 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Cleanliness

Mentioned in 116 reviews
sentiment-positive-indicator
49% Positive
sentiment-negative-indicator
50% Unfavourable

Room comfort

Mentioned in 66 reviews
sentiment-positive-indicator
34% Positive
sentiment-negative-indicator
65% Unfavourable

Breakfast

Mentioned in 65 reviews
sentiment-positive-indicator
47% Positive
sentiment-negative-indicator
52% Unfavourable

Value for money

Mentioned in 52 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Room size

Mentioned in 50 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
40% Unfavourable

Bathroom

Mentioned in 49 reviews
sentiment-positive-indicator
4% Positive
sentiment-negative-indicator
95% Unfavourable

Air conditioning

Mentioned in 42 reviews
sentiment-positive-indicator
23% Positive
sentiment-negative-indicator
76% Unfavourable
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  1. 9.2Exceptional

    C from Singapore
    Couple
    Deluxe Double Room
    Stayed 1 night in August 2026

    “Excellent lication”

    Within walking distance to the market , BCS mall, Grand Batam mall and lots of cafes, oh lots of massage to choose from

    Reviewed August 02, 2026
  2. 9.2Exceptional

    YiQian from Malaysia
    Group
    Junior Suite
    Stayed 2 nights in June 2025

    “The location is very good.”

    The overall experience at Batam City Hotel was quite good! 🛏️ The bathroom was clean and tidy ✔️ The bed was very comfortable and sleeping in it was great. The environment was quiet, making it quite reassuring to stay. The breakfast was unexpectedly delicious, with several local dishes that were also quite good. Considering the price, the cost-performance ratio is truly high, making it suitable for a short vacation or layover in Batam 👍

    Reviewed June 30, 2025
    Auto-translated through generative A.I.
  3. 10.0Exceptional

    Simon from Singapore
    Couple
    Executive Business
    Stayed 2 nights in June 2026

    “Exceptional”

    Hotel staff were very friendly and cooperative. Breakfast was very delicious. Strategic location that i really like was shopping mall and shops all around walking distance. Good hotel choice

    Reviewed June 09, 2026
  4. 9.6Exceptional

    Wendy from Singapore
    Couple
    Deluxe Double Room
    Stayed 1 night in July 2026

    “Worth for money ”

    Great location, surrounded by local kopitiams and within walking distance of BCS Mall and A2 Food Court. The room is not very big, but it is clean and comfortable. The staff are very friendly and welcoming. Highly recommended for anyone looking for a great value stay in Batam.

    Reviewed July 15, 2026
  5. 9.6Exceptional

    Yeo from Singapore
    Solo traveler
    Deluxe Double Room
    Stayed 3 nights in May 2026

    “Exceptional”

    Great location which all facilities. Shopping centre food court massage shop are all in walking distance. It so convenient.

    Reviewed May 20, 2026
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