BATIQA Hotel Palembang
BATIQA Hotel Palembang
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"Overall the hotel is great."

Bornok

|

April 10, 2018

Superior Room - Bathroom BATIQA Hotel Palembang
Superior Room - Bathroom
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Lobby BATIQA Hotel Palembang
Lobby
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Lobby BATIQA Hotel Palembang
Lobby
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Fitness center BATIQA Hotel Palembang
Fitness center
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Excellent
Location
8.0
See all 42 photos BATIQA Hotel Palembang
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What guests are saying:
strategic location and warmth design
Rahmad from Indonesia
Business traveler
The hotel is a quite new hotel, nice small room we had. More foods selection for breakfast please!! Good for business travelers
Mohammad from Indonesia
Family with young children
clean and worthed
YU from Hong Kong
Solo traveler
I had a bad memory last time stayed here when they had to search my bag for a face towel missing in the room during the check out. This time the checkout process was much better, many things has improved and food selection during breakfast remain great.
athif from Indonesia
Business traveler
Hotel Favorite
prasetyo from Indonesia
Business traveler
Clean, affordable price, good location, good breakfast, nice room & friendly staff
ANDRI from Malaysia
Group
Best recomend
Vina from Indonesia
Business traveler
The only minor problem was that the receptionist was ruffled when many people arrive at the same time.
Kunto from Indonesia
Group
its really nice hotel worth with the price.
Sriluli from Indonesia
Family with young children
Very good
From 308 reviewsSee what guests said
7.6
/
10
Excellent room comfort and quality
8.6
Recommended by 94% of guests
Value for money7.7
Distance to city center3 km
Location rating8.0
Nearest airportPalembang - Badaruddin Ii Airport (DJB)
Distance to airport10.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
Deluxe Room
Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 queen be...
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Superior Room
Superior Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
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Superior Single
Superior Single
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    Luxury Premium Room
    Luxury Premium Room
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      Deluxe Single
      Deluxe Single
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        Single Deluxe Premier
        Single Deluxe Premier
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          Have a question for BATIQA Hotel Palembang?

          What people love about the property

          • "Really nice hotel"

            Mohd Z.

            |

            January 21, 2018

          • "Location near to my event, small but clean and good value hotel"

            yunita

            |

            November 10, 2017

          • "Clean, neat room as well as good breakfast in hotel."

            Chua

            |

            November 1, 2017

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          More about BATIQA Hotel Palembang

          More about BATIQA Hotel Palembang

          "Enough parking lot, fast check in, humble and helpful staff."

          tatsa

          |

          February 1, 2018

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          "Front desk staff was very friendly and welcoming"

          AZMAN

          |

          February 27, 2018

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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (308)Booking.com Reviews (200)
          7.6
          /
          10
          Cleanliness7.8
          Facilities7.1
          Location8.0
          Room comfort and quality8.6
          Service7.5
          Value for money7.7
          Provided by verified guests of Agoda
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          All guests (308)
          Showing 194 verified guest comments
          12345
          7.6
          Very good
          Yugo from Indonesia
          Business traveler
          Superior Room
          Stayed 3 nights in November 2017
          A business hotel”
          I recommend you to stay here when you visit palembang if you will spend your whole day in the other place. the hotel is quite comfy to make a sleep and easy reach around the city
          Reviewed August 31, 2018
          8.8
          Excellent
          Liana from Indonesia
          Couple
          Superior Room
          Stayed 1 night in July 2018
          Good”
          Thank you
          Reviewed July 18, 2018
          Dear Liana, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Regards, Marlina Bustami General Manager
          Responded July 20, 2018
          BATIQA Hotel Palembang
          6.4
          Good
          Ahmad from Indonesia
          Family with young children
          Superior Room
          Stayed 1 night in June 2018
          Near pempek stores”
          Arrived here late night, had trouble with AC and although staff very helpful it wasn't as cold as we need but too tired to complaint further. It also only one elevator (from two) worked during our stay. The only plus thing is its location which next to many pempek stores.
          Reviewed June 26, 2018
          Dear Ahmad, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Marlina Bustami General Manager
          Responded June 28, 2018
          BATIQA Hotel Palembang
          8.8
          Excellent
          Kam from Singapore
          Business traveler
          Superior Room
          Stayed 3 nights in June 2018
          Short and Simple”
          You get what you pay for. In a satelite city like palembang, i would expect less budget hotels. Therefore i would advice to invest a little more to get a decent stay. I was lucky to find this gem hotel amongst the other hotels. Hotel Batiqa is smaller but doesnt compromise in the room space and design. Upon stepping in the room. You experience a 5 stars resorts hotel. I was only disappointed they did not offer to exchange money for me as the entire city is closed for idul fitri celebrations. I had to ask people around city to help me. Luckily some young people in a nearby courier company offer to help. In room dining wasnt as good i expect it though. I was upgraded to a deluxe room which offered a fantastic sunset view everyday i stayed. Overall, i would recommend Batiqa if you visit Palembang for the Asian Games 2018.
          Reviewed June 18, 2018
          Dear Kam, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Marlina Bustami General Manager
          Responded June 25, 2018
          BATIQA Hotel Palembang
          9.6
          Exceptional
          Liana from Indonesia
          Couple
          Superior Room
          Stayed 1 night in May 2018
          Good hotel”
          Very nice
          Reviewed June 03, 2018
          Dear Liana, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded June 25, 2018
          BATIQA Hotel Palembang
          9.2
          Exceptional
          Rossy from Indonesia
          Couple
          Superior Room
          Stayed 2 nights in May 2018
          Bersih”
          Batiqa bersih bgt dan kbnyakan properti ny pke konsep kayu alam gtu yg bkin nyaman mata
          Reviewed May 11, 2018
          Dear Rossy, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded May 15, 2018
          BATIQA Hotel Palembang
          8.0
          Excellent
          Chua from Singapore
          Business traveler
          Superior Room
          Stayed 8 nights in March 2018
          Very good”
          Satisfactory...
          Reviewed April 12, 2018
          Dear Chua, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded April 16, 2018
          BATIQA Hotel Palembang
          7.6
          Very good
          Bornok from Indonesia
          Family with teens
          Superior Room
          Stayed 4 nights in April 2017
          Great Location”
          Location of the hotel is great, breakfast menu quite vary, cleanliness of the room is acceptable. Overall the hotel is great.
          Reviewed April 10, 2018
          Dear Bornok, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded April 11, 2018
          BATIQA Hotel Palembang
          9.2
          Exceptional
          Fitri from Indonesia
          Solo traveler
          Superior Room
          Stayed 2 nights in March 2018
          Great service with good value.”
          Friendly for people with disabilities.
          Reviewed March 28, 2018
          Dear Fitri, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded April 02, 2018
          BATIQA Hotel Palembang
          9.2
          Exceptional
          Veronika from Indonesia
          Solo traveler
          Superior Room
          Stayed 1 night in March 2018
          strategic location”
          room was nice but have little smell on the toilet.. near to the food area.. can eat pempek by walking distance next to the hotel
          Reviewed March 21, 2018
          Dear Veronika, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded March 23, 2018
          BATIQA Hotel Palembang
          10.0
          Exceptional
          Edison from Indonesia
          Couple
          Superior Room
          Stayed 3 nights in May 2017
          Nice Embience”
          Good and clean room
          Reviewed March 21, 2018
          Dear Edison, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded March 23, 2018
          BATIQA Hotel Palembang
          7.6
          Very good
          Rudy from Indonesia
          Business traveler
          Superior Room
          Stayed 1 night in January 2018
          ok”
          ok
          Reviewed March 07, 2018
          Dear Rudy, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded March 12, 2018
          BATIQA Hotel Palembang
          7.2
          Very good
          Rudy from Indonesia
          Business traveler
          Superior Room
          Stayed 2 nights in December 2017
          ok”
          ok
          Reviewed March 07, 2018
          Dear Rudy, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded March 12, 2018
          BATIQA Hotel Palembang
          8.0
          Excellent
          AZMAN from Singapore
          Solo traveler
          Superior Room
          Stayed 2 nights in February 2018
          NICE BOUTIQUE HOTEL”
          Good location,walking distance to Palembang Icon and Transmart Mall.Front desk staff was very friendly and welcoming.My only complaint was the bed that they assigned to me.I requested for a Queen size double bed which they said its available upon check-in but instead they gave me a twin sharing single bed join together.I felt deceived by their action as its very uncomfortable to sleep with two bed together.They could have informed me that the double bed is not available.Nevertheless I will still consider Batiqa if I do come back to Palembang again.
          Reviewed February 27, 2018
          Dear Azman, Thank you for your review. I am glad to hear that overall your experience was positive. I am disapointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Despite this, we hope to be able to welcome you back on a return visit to the city. Warm Regards, Marlina Bustami General Manager
          Responded February 28, 2018
          BATIQA Hotel Palembang
          8.0
          Excellent
          Roos from Indonesia
          Family with teens
          Superior Room
          Stayed 1 night in February 2018
          Good”
          Good Hotel
          Reviewed February 22, 2018
          Dear Roos, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded February 23, 2018
          BATIQA Hotel Palembang
          8.8
          Excellent
          chandra from Indonesia
          Solo traveler
          Superior Room
          Stayed 1 night in February 2018
          Good location, value for money”
          Suggestion: add kids corner
          Reviewed February 15, 2018
          Dear Chandra, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay. And also for your information, we are already have a kids corner on our lobby, the location is under the stairs to our restaurant. Beside that, I'm looking forward to having you again as a guest in our hotel. Regards, Marlina Bustami General Manager
          Responded February 19, 2018
          BATIQA Hotel Palembang
          7.6
          Very good
          JULINTARI from Indonesia
          Business traveler
          Superior Room
          Stayed 2 nights in February 2018
          Cozy hotel in city centre”
          It’s nice to stay in this cozy hotel with minimalist interior deco. Check in process & all staff was friendly... Breakfast in a standard menu, but in a comfort atmosphere... Located in city centre, easy to find the famous “pempek” (local food), just walking to the right hotel & you will find.... pempek Nony 168 & pempek Candy.. Always beware with pickpocket, especially if you use your cellular phone in side of the road...
          Reviewed February 12, 2018
          Dear Julintari, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded February 14, 2018
          BATIQA Hotel Palembang
          10.0
          Exceptional
          Nur from Malaysia
          Group
          Superior Room
          Stayed 2 nights in January 2018
          Excellent Customer Service, Beautiful Room”
          Small room, but very beautiful and convenient for a family of four. I love that they have chaise lounge in the room which sleeps a petite adult comfortably. The customer service is above and beyond! The front desk has been very generous to refill our water bottles without any hassle. Big plus point on this! The bellboys have been providing information on viable transportations and tips to go around. Batiqa is located near good local restaurants. We have been enjoying our cheap breakfast at a small local Pempek restaurant just opposite the hotel. Teh Aba is a minute walk from Batiqa and worth a try! Excellent service Batiqa! Keep it up!
          Reviewed February 05, 2018
          Dear Nur, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded February 09, 2018
          BATIQA Hotel Palembang
          8.0
          Excellent
          tatsa from Indonesia
          Business traveler
          Superior Room
          Stayed 1 night in January 2018
          New Hotel, need little bathroom improvement .”
          First impression: This hotel neaar Pempek Candy, has good decorating outside and inside with Palembang theme. There's Palembang accessories for sale at the lobby. Enough parking lot, fast check in, humble and helpful staff. At the back, there's cute terrace. The room is clean, and have enough space. Toiletries good enough, bathroom also good, but SADLY everytime after I take a shower, the water pooled, hard to sink. I have to call room service to dried it. I also heard little noisy from the other room.
          Reviewed February 01, 2018
          Dear Tatsa, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Marlina Bustami General Manager
          Responded February 02, 2018
          BATIQA Hotel Palembang
          9.6
          Exceptional
          Zhihao from Singapore
          Solo traveler
          Superior Room
          Stayed 1 night in January 2018
          Product, Place, Promotion, Price! ”
          Perfect place - at the crossroads of major malls and tourist sites Brilliantly priced with spectacular staff service!
          Reviewed January 22, 2018
          Dear Zhihao, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Marlina Bustami General Manager
          Responded January 24, 2018
          BATIQA Hotel Palembang
          12345
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