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BATIQA Hotel Palembang
Superior Double Room - Bedroom, BATIQA Hotel Palembang in Palembang
a large building with a clock on the side of it, BATIQA Hotel Palembang in Palembang
Lobby, BATIQA Hotel Palembang in Palembang
Lobby, BATIQA Hotel Palembang in Palembang
Fitness center, BATIQA Hotel Palembang in Palembang
Fitness center, BATIQA Hotel Palembang in Palembang

Removed from saved list

8.2

Excellent

657 reviews

657 reviews

Housekeeping26
Breakfast12
Food & Dining2
See map
See map

8.5

Excellent

Location rating score

Excellent location - 10 meters from city center
Parking
FREE
Popular landmarks
Palembang Icon 650 m
Kambang Iwak Besak Park 700 m
Great Mosque of Palembang 1.8 km
Monpera 1.9 km
Ampera Bridge 2.3 km
Al-Qur'an Al-Akbar 5.4 km
G Art Studio 5.5 km
Jakabaring Sport Complex 6.3 km
Benteng Kuto Besak 6.8 km
Kemaro Island 7.7 km
Nearby landmarks
Transmart 460 m
Klinik Aditya 580 m
Kembang Iwak Family Park 620 m
Kambang Iwak 620 m
Klinik BRI Medika 630 m
Palembang Icon 650 m
Puskesmas Pembantu Kel.24 Ilir Palembang 660 m
Kambang Iwak Besak Park 700 m
Bumi Sriwijaya Stadium 770 m
Sultan Agung Stadium 790 m

BATIQA Hotel Palembang

Jalan Kapten A. Rivai no.219, Ilir Barat, Palembang, Indonesia, 30121 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Ilir Barat part of Palembang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ampera Bridge. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

840 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

650 meters to Palembang Icon

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

9 travelers have booked today.

Value for money8.3
Distance to city center3 km
Location rating8.5
Nearest airportSultan Mahmud Badaruddin II Airport (PLM)
Distance to airport10.9 km

Rooms available at BATIQA Hotel Palembang

Excellent
Room comfort & quality

8.6

Deluxe Double Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premiere Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 21 m²/226 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
BATIQA nge-Mall
...
  • Room size: 19 m²/205 ft²
  • 2 single beds or 1 queen be...
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Superior Room
...
  • Room size: 19 m²/205 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Premiere Deluxe Double
...
  • Room size: 28 m²/301 ft²
  • 1 double bed
Enter dates to see prices
Superior Double Bed and 2 Bed Connecting
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at BATIQA Hotel Palembang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to BATIQA Hotel Palembang?

BATIQA Hotel Palembang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 130000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at BATIQA Hotel Palembang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, BATIQA Hotel Palembang has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at BATIQA Hotel Palembang?

Start your mornings right, with the continental and buffet breakfast options offered at BATIQA Hotel Palembang. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at BATIQA Hotel Palembang?

BATIQA Hotel Palembang features an on-site restaurant for your dining convenience.

What is the smoking policy at BATIQA Hotel Palembang?

BATIQA Hotel Palembang does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to BATIQA Hotel Palembang?

The closest train, metro, or bus station to BATIQA Hotel Palembang is Bumi Sriwijaya, 840 m away.

What restaurants are nearby BATIQA Hotel Palembang?

Restaurants including River Side Restaurant, Pempek Candy and Pempek & Es Kacang Vico are popular in BATIQA Hotel Palembang’s neighborhood which is known as Ilir Barat.

What popular shopping places are close to BATIQA Hotel Palembang?

Shopping options in BATIQA Hotel Palembang’s Ilir Barat neighborhood include Palembang Icon, Palembang Square Mall, Kota Palembang, Sumatera Selatan and Palembang Indah mall.

What are popular attractions near BATIQA Hotel Palembang?

Guests at BATIQA Hotel Palembang can easily visit Great Mosque of Palembang, Kambang Iwak Besak Park and Monpera located in the Ilir Barat area.

What popular natural sightseeing spots are close to BATIQA Hotel Palembang?

BATIQA Hotel Palembang’s nearby natural sights include Hutan Wisata Punti Kayu and Punti Kayu Forest located in the same Ilir Barat area.

See map

Explore the neighborhood

What people love about BATIQA Hotel Palembang

  • 10

    Exceptional
    Location

    "Breakfast is awesome, room clean, and location is in the center of city."

    the

    |

    February 6, 2023

  • 9.6

    Exceptional
    Staff 

    "Clean room, friendly staff, good location."

    Ferdi

    |

    April 17, 2022

  • 9.2

    Exceptional
    Location

    "Good location, near food centre & close to big malls off Palembang"

    Rachmat

    |

    July 5, 2022

Property ranking|Compared to 259 Palembang properties
See all rankings
Room comfort score
8.6/10
Cleanliness score
8.4/10
Location score
8.6/10
Couples review score
8.5/10
Better than
99
%
of Palembang properties
Better than
82
%
of Palembang properties
Better than
80
%
of Palembang properties
Better than
79
%
of Palembang properties
Overall rating:

8.2

Excellent
657 reviews
Cleanliness
8.4
Facilities
7.9
Location
8.5
Read all reviews >
What travelers say they love:
Nice hotel for 1 night transit 😁
Arief from Indonesia
Family with young children
More about BATIQA Hotel Palembang

More about BATIQA Hotel Palembang

BATIQA Hotel Palembang

BATIQA Hotel Palembang is a distinct addition to Palembang and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
All offerings provided by BATIQA Hotel Palembang help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Palembang is made even more convenient with the shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the BATIQA Hotel Palembang.
For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at BATIQA Hotel Palembang. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are provided in some guestrooms.
BATIQA Hotel Palembang also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at BATIQA Hotel Palembang. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
A day in will be as fun as a day out with ranges of recreational activities offered at BATIQA Hotel Palembang. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

An array of attractions are a must-see while visiting Palembang. An island is the ultimate getaway, and you can find yourself on one at Kemaro Island which is just 7.7 km away. Be sure to visit Benteng Kuto Besak located 6.7 km away, an item on every checklist of those who travel to Palembang.


Reasons to stay here

Find rooms here that are cheaper than 84% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Palembang.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Breakfast

18 mentions

Housekeeping

12 mentions

Swimming Pool

7 mentions

Internet

5 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fitness club privileges
  • Free bottled water
  • In-room safe box
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
Restaurants on site
FRESQA Bistro
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jalan Kapten A. Rivai no.219, Ilir Barat, Palembang, Indonesia, 30121
Excellent
Location

8.5

Airports
  • Sultan Mahmud Badaruddin II Airport (PLM)
    10.9 km
  • Depati Amir Airport (PGK)
    180.4 km
Public transportation
  • Bumi Sriwijaya
    850 m
  • Dishub Station
    890 m
Hospital or clinic
  • Klinik Aditya
    580 m
Shopping
  • Palembang Icon
    650 m
Cash withdrawal
  • ATM
    140 m

What's nearby

Popular landmarks
  • Palembang Icon
    650 m
  • Kambang Iwak Besak Park
    700 m
  • Great Mosque of Palembang
    1.8 km
  • Monpera
    1.9 km
  • Ampera Bridge
    2.3 km
  • Al-Qur'an Al-Akbar
    5.4 km
  • G Art Studio
    5.5 km
  • Jakabaring Sport Complex
    6.3 km
  • Benteng Kuto Besak
    6.8 km
  • Kemaro Island
    7.7 km
Nearby landmarks
  • Transmart
    460 m
  • Klinik Aditya
    580 m
  • Kembang Iwak Family Park
    620 m
  • Kambang Iwak
    620 m
  • Klinik BRI Medika
    630 m
  • Palembang Icon
    650 m
  • Puskesmas Pembantu Kel.24 Ilir Palembang
    660 m
  • Kambang Iwak Besak Park
    700 m
  • Bumi Sriwijaya Stadium
    770 m
  • Sultan Agung Stadium
    790 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee130000 IDR
  • Distance from city center3 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)100000 IDR
The property
  • Number of bars/lounges0
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 160
  • Year property opened2015
  • Most recent renovation2015
Parking
  • Daily parking fee0 IDR

Reviews of BATIQA Hotel Palembang from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities7.9
Location8.5
Room comfort and quality8.6
Service8.2
Value for money8.3
High score for Palembang
Rating
9+ Exceptional (98)
8-9 Excellent (45)
7-8 Very Good (71)
6-7 Good (27)
<6 Below Expectation (65)
Time of the year
Mar - May (88)
Jun - Aug (62)
Sep - Nov (62)
Dec - Feb (94)

Show reviews that mention 

Showing 306 verified guest comments
12345
10.0
Exceptional
CAROLUS from Indonesia
Solo traveler
Superior Twin Room
Stayed 1 night in June 2019

Excellent place and service.”

Affordable price, excellent place and friendly staff, great breakfast, and clean room. Keep it up.

Reviewed June 20, 2019

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Dear CAROLUS , Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, Khairul Anwar Operations Manager

Responded June 24, 2019
BATIQA Hotel Palembang
10.0
Exceptional
Ityra from Malaysia
Business traveler
Superior Twin Room
Stayed 3 nights in July 2019

Exceptional”

Batiqa Hotel is very comfortable, staffs are very very helpful in all aspects. Totally worth the money and stay.

Reviewed July 23, 2019

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Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Responded June 17, 2022
BATIQA Hotel Palembang
9.6
Exceptional
Ferdi from Indonesia
Business traveler
Superior Double Room
Stayed 1 night in April 2022

Good value for the money”

Batiqa has always been one of my choice hotels for short stay on business trips. Clean room, friendly staff, good location. Breakfast is mediocre. Perhaps because it was during fasting month. They maintain the hotel quite well. It helps to ask the hotel to make sure things such as AC, drainage, shower in your room, are in proper working condition.

Reviewed April 17, 2022

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Dear Valued Guest, Thank you for your review and for choosing our hotel. I hope that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Agus Fatahillah General Manager

Responded April 20, 2022
BATIQA Hotel Palembang
10.0
Exceptional
Esa from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in February 2021

Strategis lokasinya ”

Modern, bersih, staff yg ramah, keren !

Reviewed February 07, 2021

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Thank you for your review and for choosing our hotel. I hope that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Agus Fatahillah General Manager

Responded March 30, 2022
BATIQA Hotel Palembang
8.8
Excellent
ambarina from Indonesia
Business traveler
Superior Twin Room
Stayed 3 nights in November 2020

Amazing hotel”

This hotel has a great location, located close to palembang business & culinary district. You can find couple of pempek store neat the hotel. Speaking of room quality, as a three star hotel, the room size is quite big and also clean. Speaking about the room price, they have 3 types of rooms with different price, the most affordable room is superior room, and the price is amazing, start from below rp400.000 or $30. So i would recommend this hotel for a business traveler such as me.

Reviewed November 11, 2020

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Dear Ambarina, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Agus Fatahillah General Manager

Responded December 21, 2020
BATIQA Hotel Palembang
9.2
Exceptional
Erwin from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in May 2021

Convenient Location and Beautiful Room”

The room is very clean. Conveniently located by Palembang Icon Mall, staff are friendly too. Might stay again in here later

Reviewed June 27, 2021

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Thank you for your review and for choosing our hotel. I hope that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Agus Fatahillah General Manager

Responded March 30, 2022
BATIQA Hotel Palembang
9.6
Exceptional
Mohammad from Indonesia
Business traveler
Superior Twin Room
Stayed 1 night in May 2022

Exceptional”

Breakfast and facilities are good, with affordable price

Reviewed May 26, 2022

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Dear Mr. Mohammad, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Agus Fatahillah General Manage

Responded May 27, 2022
BATIQA Hotel Palembang
9.2
Exceptional
Rachmat from Indonesia
Family with teens
Superior Double Room
Stayed 1 night in May 2022

Good & clean hotel”

Good location, near food centre & close to big malls off Palembang

Reviewed July 06, 2022

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Dear Mr. Rachmat Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Agus Fatahillah General Manager

Responded July 12, 2022
BATIQA Hotel Palembang
8.4
Excellent
TEMANTA from Indonesia
Business traveler
Superior Twin Room
Stayed 2 nights in March 2019

I Love This Hotel.......”

It is a very nice cozy hotel. I like the concept, the design and the facilities. Clean, friendly and polite staffs, good breakfast and cozy coffee shop. It is really highly recommended!! Thanks Batiqa Hotel Palembang, See you again.................

Reviewed March 21, 2019

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8.8
Excellent
Andy from Indonesia
Family with teens
Superior Twin Room
Stayed 3 nights in May 2022

Good & value for money”

Good location, nice staff, unfortunately parking area (while in peak season particularly)

Reviewed June 01, 2022

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Dear Mr Andi, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Agus Fatahillah General Manage

Responded June 07, 2022
BATIQA Hotel Palembang
8.4
Excellent
Nadjamuddin from Indonesia
Couple
Superior Double Room
Stayed 1 night in January 2022

Good location, central of Palembang”

Bathroom needs to be improved, we have water trapped on bathroom floor which make it not convinient. Water draining hole is not located in the lowest part of the room floor.

Reviewed January 16, 2022

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Dear Mr. Nadjamuddin, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to the city. Warm Regards, Agus Fatahillah General Manager

Responded February 15, 2022
BATIQA Hotel Palembang
8.8
Excellent
Arief from Indonesia
Family with young children
Superior Double Room
Stayed 1 night in June 2019

nice hotel...”

nice hotel for 1 night transit 😁

Reviewed July 10, 2019

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8.4
Excellent
Tan from Indonesia
Business traveler
Stayed 1 night in January 2020

Clean and nice”

Good and nice, but I think need to improve for television channel for all batiqa and taste of food for palembang batiqa

Reviewed January 10, 2020

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Dear Tan, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Agus Fatahillah General Manager

Responded December 21, 2020
BATIQA Hotel Palembang
7.6
Very good
Amillah from Indonesia
Couple
Superior Double Room
Stayed 1 night in January 2020

Worth the price”

Hotel condition was worth the price. Not too expensive, but you'll get a clean room with comfy bed, cold Air Conditioner and clean bathroom. But the voice from outside street was too loud, even we stay at 7 floor. The breakfast was delicious, especially the Laksan, very-very genuine Palembang food with the rich flavor. Pempek Candy store just a 100 meters walking distance. And so the minimarket. Padang Resto exactly next to the hotel. The Staffs also polite and very friendly. Overall review for the hotel was good.

Reviewed January 27, 2020

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Dear Amillah, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Agus Fatahillah General Manager

Responded December 21, 2020
BATIQA Hotel Palembang
7.2
Very good
Yulianti from Indonesia
Business traveler
Superior Twin Room
Stayed 1 night in July 2019

Nice Hotel but need to work on the staff”

Very comfortable hotel, modern and clean. My son and I stayed only 1 night for business. When I checked in at the front desk, nobody offer me welcome drink, but my son who sit at the hotel lobby got small glass of drink (I think it was hot ginger). So we shared the drink, but the front desk staff did not offer another glass for me. I asked whether we can order room service at night, the staff told me that the room service is open 24hour. But when I dial 4 (room service), no answer and when I call front desk, they ask me to keep trying to call the room service. Maybe hotel should find other solutions rather than ask guest to keep trying. So i'm quite disappointed. Luckily there are lots of good food around the hotel.

Reviewed July 23, 2019

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8.4
Excellent
richie from Indonesia
Business traveler
Superior Double Room
Stayed 3 nights in November 2019

Good Place”

Bagus Bersih dan rapih

Reviewed December 11, 2019

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Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Responded June 17, 2022
BATIQA Hotel Palembang
8.4
Excellent
Selvia from Indonesia
Couple
Superior Double Room
Stayed 1 night in July 2019

Excellent”

Good hospitality and service

Reviewed July 06, 2019

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Dear Selvia Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Agus Fatahillah General Manager

Responded July 13, 2022
BATIQA Hotel Palembang
8.0
Excellent
wishnu from Indonesia
Couple
Superior Double Room
Stayed 2 nights in September 2019

Clean hotel in a budget”

Good room, good services

Reviewed September 24, 2019

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Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Responded June 17, 2022
BATIQA Hotel Palembang
4.4
Tan from Singapore
Business traveler
Superior Twin Room
Stayed 3 nights in August 2019

Acceptable”

Pro Super friendly and attentive staffs Very good breakfast with wide choices Clean room, clean bedsheets and soft towers Con Very bad connection wifi Very bad soundproofing - you will be awaken by noises from Mosque every morning as well as motorists along the road.

Reviewed August 14, 2019

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Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Responded June 17, 2022
BATIQA Hotel Palembang
8.8
Excellent
Kam from Singapore
Business traveler
Superior Double Room
Stayed 3 nights in June 2018

Short and Simple”

You get what you pay for. In a satelite city like palembang, i would expect less budget hotels. Therefore i would advice to invest a little more to get a decent stay. I was lucky to find this gem hotel amongst the other hotels. Hotel Batiqa is smaller but doesnt compromise in the room space and design. Upon stepping in the room. You experience a 5 stars resorts hotel. I was only disappointed they did not offer to exchange money for me as the entire city is closed for idul fitri celebrations. I had to ask people around city to help me. Luckily some young people in a nearby courier company offer to help. In room dining wasnt as good i expect it though. I was upgraded to a deluxe room which offered a fantastic sunset view everyday i stayed. Overall, i would recommend Batiqa if you visit Palembang for the Asian Games 2018.

Reviewed June 18, 2018

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Dear Kam, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things throughout your stay didn't meet your expectations. Please note that your concerns have been passed on to related departments. We do hope you give us another chance as we will definitely improve our services. Warm Regards, Marlina Bustami General Manager

Responded June 25, 2018
BATIQA Hotel Palembang
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