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Batu Caves Star Hotel
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5.2 Guest rating
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"so friendly customer service , nice location , easy to aces..."

ShanMalaysia
Interior view
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4.8 Location score
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4.8Location
  • 950 m to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Family Quad
  • City view
  • 18 m²
  • 2 double beds
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Deluxe Twin Room
  • 15 m²
  • Shower
  • 2 single beds
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Single Room with Bath
  • 10 m²
  • Shower
  • 1 single bed
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Family Triple
  • City view
  • 15 m²
  • 1 double bed
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Deluxe Queen
  • City view
  • 10 m²
  • 1 queen bed
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Superior Queen
  • 10 m²
  • Non-smoking room
  • 1 queen bed
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Standard Queen
  • City view
  • 10 m²
  • 1 queen bed
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Nearest essentials

  • Airports
    • 17 km
    • Subang Airport (SZB)
    • 18 km
    • Sultan Abdul Aziz Shah Airport (SZB)
  • Public transportation
    • 950 m
    • The Batu Caves Komuter Train Station
    • 5 km
    • KTM Train Station - Segambut
  • Hospital or clinic
    • 3.3 km
    • Hospital Selayang
  • Pharmacy
    • 1.5 km
    • Guardian
  • Convenience store
    • 400 m
    • 7 Eleven
  • Cash withdrawal
    • 350 m
    • ATM

More about Batu Caves Star Hotel

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Verified traveler reviews

Agoda Reviews (78)
Booking.com Reviews (197)

4.2

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Review score
  • Cleanliness 4.9
  • Facilities 4.4
  • Location 4.8
  • Room comfort and quality 5.2
  • Service 5.7
  • Value for money 6.2
Review score
  • Cleanliness 5.2
  • Facilities 4.8
  • Location 5.3
  • Room comfort and quality 6.3
  • Service 6.9
  • Value for money 6.7
Review score
  • Cleanliness 4.5
  • Facilities 4.2
  • Location 4.4
  • Room comfort and quality 4.0
  • Service 4.7
  • Value for money 5.5
  • Cleanliness 6.7
  • Facilities 5.6
  • Location 5.8
  • Room comfort and quality 6.3
  • Service 7.1
  • Value for money 7.8
Review score
  • Cleanliness 4.0
  • Facilities 2.5
  • Location 4.3
  • Room comfort and quality 5.5
  • Service 5.0
  • Value for money 5.8
Review score
  • Cleanliness 5.2
  • Facilities 5.0
  • Location 5.6
  • Room comfort and quality 4.0
  • Service 5.6
  • Value for money 6.8
Review score
  • Cleanliness 4.3
  • Facilities 3.3
  • Location 4.0
  • Room comfort and quality 6.7
  • Service 5.7
  • Value for money 5.0
Provided by verified guests of Agoda
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  • Bahasa Malaysia
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  • Bahasa Indonesia

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  • Standard Queen
  • Deluxe Queen
  • Superior Queen
  • Family Triple
  • Family Quad
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Showing 71 verified written reviews
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4.8
Bradley from Australia
Business traveler
Standard Queen
Stayed 1 night in September 2016
Have to downgrade my opinion of the place”
Previously I've been very positive about this hotel, but the standards have really slipped and need to lift. The biggest change is in the attitude of reception staff. They have become complacent and are too confident of always having plenty of guests. I hope it's just a temporary glitch and things will return to normal, but if I come back here I really want to see dramatic improvements.
Reviewed June 26, 2017
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4.0
Belinda from Malaysia
Solo traveler
Deluxe Queen
Stayed 1 night in June 2017
Will never come back to this hotel”
Other than the wifi, everything else is terrible. First of all, the room smells bad. There were a lot of baby cockroaches. Table was not in a good condition. Bedsheet was stained and the pillows were not properly cleaned, as I found few strands of hair on the pillows.
Reviewed June 08, 2017
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3.6
Muhammad from Malaysia
Business traveler
Family Quad
Stayed 1 night in April 2017
Try to find other hotel than this one”
My rating towards this hotel tells it all.
Reviewed April 26, 2017
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5.6
Rodney from Philippines
Couple
Standard Queen
Stayed 1 night in April 2017
Cheap Hotel with Great Location near Batu Caves Temple”
The hotel was really cheap. The location was near the Batu Caves Temple. No window in the hotel room. The bed sheets has blood stains. No shampoo. No slippers. No wifi at the room. But has hot and cold shower and TV. There is a chinese restaurant walking distance from the hotel. Since our purpose is only an overnight stay on the hotel because we visited Batu Caves Temple, it was a great value for money.
Reviewed April 05, 2017
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2.8
Thomas from Austria
Couple
Standard Queen
Stayed 2 nights in February 2017
It was a 6 squaremeter room with no win, no big deal was cheap. BUT absolutely dirty.”
The room was very small with no Windows. For the price it was OK. But the Aircondition seemed never to be cleaned as well as the room including the bathroom itself. The towels provided had still the Hair of the people before us on it. There where ants all over the room. Last and least the air got really bad and after turning on the AC the room was full with the black dirt from the aircondition.
Reviewed February 15, 2017
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2.0
Sanjav from Malaysia
Family with young children
Family Triple
Stayed 2 nights in January 2017
Very poor car park and view. small space of room. Not convenience for family .”
Very bad situation and not fair to the price.
Reviewed January 31, 2017
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3.6
Mohd from Malaysia
Couple
Superior Queen
Stayed 1 night in January 2017
Price OK But Services & Facilities Sucks”
water pressure slow, room smell was not pleasant, few facilities were not well maintained, congested parking area. TV dont have channel to see at all
Reviewed January 30, 2017
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5.6
Mohd from Malaysia
Couple
Standard Queen
Stayed 1 night in January 2017
Good Price, Nice Room But Slow services”
Price & room quite good but services that turn me off. Staff so slow, i have to wait for an hour to get into my room. after check in
Reviewed January 30, 2017
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2.0
Rose from Malaysia
Group
Standard Queen
Stayed 3 nights in May 2016
??”
No comment
Reviewed January 23, 2017
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5.6
Irwin from Malaysia
Business traveler
Standard Queen
Stayed 6 nights in November 2016
Budget stay”
Cheap budget hotel. Good location, near to shops & eateries. But hotel has to do something about cleanliness. Room has cockroaches, bed sheet, pillow sheets and towels are stained.
Reviewed January 22, 2017
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