Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
A cash security deposit of 500 MYR is required upon check-in for charges or damages during the stay and will be refunded upon departure.
The property is independently operated by an individual owner and does not have a proper reception area. Guests must attend an organized meet-and-greet session to receive keys and further contact details regarding the property.
An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
The property has a strict no-party policy.
Cooking and kitchen facilities are available upon request.
The property has group restrictions allowing up to 12 adults maximum.
Children over 2 years are included in maximum occupancy.
Children under 2 years old stay for free if using existing bedding. Maximum children allowed per room is 3. Any additional child will be charged an extra fee.
When booking more than 5 rooms, different policies and additional supplements may apply.