Nanci from Alberta Canada”

We stayed in a couple of hotels in San Francisco and area during our trip there. The other hotels were way more expensive than Bay Landing and half as nice. The lobby was beautiful and the staff was warm, welcoming and helpful as soon as you walked in. The rooms and beds were clean and beautiful and the breakfast was fantastic. I think we would stay in this hotel again, even if we had to rent a car or take cabs to tour around San Francisco. First choice!

Excellent airport hotel”

We wanted a hotel near San Francisco airport to get to quickly and easily following a long flight. The Bay Landing fitted our requirements perfectly. There is a shuttle about every 1/2 hour from the airport and the staff were very friendly and helpful. Despite our room facing the airport, we were not troubled by airplane noise overnight. And the breakfast was excellent. We would certainly use it again in similar circumstances.

Mother / Daughter adventure ”

The checkin was really simple although the staff was as friendly or resourceful with directions in regards to room location, elevator location and parking location close to room. We made due to self explore. Housekeeping was extremely helpful for additional toiletries needed. They were friendly. A lot of the regular facilities for gym and lobby were closed off due to covid. however our room had a gorgeous view of the ocean as well as seeing airplanes land on the strip from the San Francisco airport. The room itself was clean and had a small refrigerator and small microwave that came in handy. My ONLY complaint is I’m still waiting on the pending $100 deposit to be released and I had my stay over 2 weeks ago.

Great wifi at the hotel ”

We rolled into San Francisco on an evening flight and we waited for an hour before the shuttle showed up standing in the cold. We called a few times but it only came an hour later. As we got into the hotel, the front desk lady told me sh couldn't find my reservation and later we realised that I had booked the hotel a day later (I made a mistake and booked the room for a day later because I failed to consider that we flew out on a red-eye flight) The very nice lady let us check in and asked me to sort it out with Agoda and in the meantime. I called Agoda.com on my Skype using the wonderful free wifi in the room (it was excellent connection) and sort it out with the Agoda officer within mins and I didn't get any extra charges. Excellent customer service. Thumbs up to both the hotel and Agoda!!

A good airport hotel”

The facility is good for a short stay in San Francisco. The room are clean and spacious, but the cost is a bit on the high side. Then again, this is San Francisco; it seems that everything is over-priced. This hotel also includes breakfast which is decent and not those coffee and donuts only (called continental breakfast). It is near to freeway entrance and exit that make traveling to down easy for a short excursion. The hotel also provide free shuttle to San Francisco International Airport. We asked the front desk clerk for a room with view, but received one with the building's infrastructure right in front of it. This is the only disappointment we have. Overall, this is a fair hotel given the price charged. For the same price, we would recommend the Westin Hotel which is just down the road.

Exceptional”

This is a fantastic hotel. Friendly desk service, very well appointed lobby and halls, great thick, clean carpets in and outside of the room and well decorated. The bed was also very comfortable. The breakfast was standard fare yet very good. One of the secrets to this hotel is a great walking/running path on the edge of San Francisco Bay right outside.

Beautiful Hotel, Staff was knowledgeable and friendly”

Bay Landing is a beautiful hotel, friendly staff and very clean! Free shuttle to and from San Francisco Airport. We will definitely return to Bay Landing!

Great value for the location and view. ”

Bay Landing is convenient to SFO and was close to the conference center (my purpose in traveling), and was very well priced compared to other nearby hotels. It's an older hotel with a quaint charm, and an odd mix of dated and updated decor and amenities. The bathroom had nice granite, while the room itself had peeling, faded wallpaper. The king bed was comfortable. The free hot breakfast was a very welcome option. There's a nice exercise room (no pool). It's situated directly on the bay and adjacent to a public path, which was a nice surprise; we were able to get in a couple of good walks. The staff were pleasant and helpful. A few negatives: the single in-service elevator is very slow, the in-room refrigerator was noisy and not very effective. The general area outside the hotel location is what you'd expect from being near an airport, so don't expect any real neighborhood attractions; the location is utilitarian. Overall 5/5 value, view from a bay-facing room, and convenience.

This hotel was not far to airport.”

Room size was so adequate and the staff was so kind for me. But the room was not completely clear, that was okay because the price was so nice and location was so good. This hotel was not far to San Francisco airport. So, although you oversleep, you will not be late on your flight.

Nice stay and a good price for the area.”

Great hotel for the price and the area. Easy to get to the BART and into San Francisco. Free parking, internet and breakfast are a plus. Right on the bay where you can watch planes come in and out.

Outstanding comfort and value”

Bay Landing is outstanding comfort and value and a convenient 10 minute ride from SFO. The breakfast was an added plus and delicious. Our only negative was with the hotel's airport shuttle. We arrived late Saturday evening (~ 10 PM) and although we were promised a 35 minute schedule for the shuttle, no bus turned up after a 45 minute wait. After 2 phone calls to the hotel we gave up on the promised bus and took a taxi instead and were out of pocket $20.

Exceptional”

Great place to stay, especially if you are catching a flight....very relaxing...nice paved walkway by the bay with benches....relaxing to watch the many planes jockey for landing position. Plenty of joggers, and walkers...workout room overlooked the bay. Nice patio with heaters and a view of the bay....Bay Landing rooms were quiet and the breakfast, which was included, was very good...Justin at the reservation desk was outstanding!

Decent Hotel for Airport Stay or One Night”

Pros: close to the airport, on the bay, decent breakfast, comfortable beds and rooms, great staff, free wi-fi, free shuttle bus to airport (where you can catch the metro to downtown San Fran.) Cons: far from San Fran. (expect $30-60 by taxi/Uber each way)

Always enjoy our time at the Bay Landing”

We have stayed multiple time at the Bay Landing Hotel, and always enjoy our stay. The location is excellent and the facilities are very comfortable. My only suggestion would be to mix it up a little for the breakfast. We stayed 5 nights, and the omelettes get a little old. Just some good ol' scrambled eggs and bacon would be nice sometimes instead of always having omelettes and sausage patties. And my husband wanted fruit loops for breakfast cereal. But other than that, our stay was wonderful.

i liked the location - ”

i loved this area - i ran here before and i ate the chinese restaurant beside the hotel every time i came to sfo...(before i stayed at the north san mateo) i never knew there is a hotel before.. i run and view airplane landing - eat breakfast... i am from philippines, i talked some of the staffs working there also from PH. so i felt very comfortable.. wonderful experience.

3 night stay at Bay Landing Hotel”

The hotel, though a little aged, is well maintained and clean. The room-mate did a very good job in keeping the room good. The room is spacious and has a good view to the SF Bay and airport runway. The breakfast was better than average and food always filled up. The shuttle bus drivers were very courteous, helpful, and provide lots of information about taking public transits. Highly recommended. Just for guests coming from SFO and want to take shuttle bus. The schedule is every 35 minutes. If the guest arrives late, better dail the shuttle bus phone #14 (available at the shuttle bus waiting bay) to confirm the availability.

A great choice ”

After a cold month in China, Bay Landing proved to be an Oasis! We were able to fall into comfy beds at 9:30 am! When we arrived, get a bay view room, eat wonderful hot breakfasts and enjoy the sitting/walkways along the water. The Elephant Bar, ElTorino and American Grill were all great food choices as well! Thank you for a perfect ending to an adventurous family vacation abroad!!

Fatastic value”

My wife and I thought this a great hotel. Everything was perfect for our needs. We were only staying for three nights but it was a wonderful place to relax after the busy days we had. We've stayed at other hotels in our past visits to San Fransisco and they did not come close to the comfort of the Bay Landing.And as a special note, Vivian was just wonderful and welcoming at the front desk when we both arrived and left. Highly recommend for anyone's stay in this area.

Really great deal”

The room was clean, people were adhering to wearing their mask in the hotel, there weren't too many people there to begin with. The view was lovely and it's close to downtown Burlingame and not too far from San Francisco. They advertised free breakfast, but that was pre-covid. They are currently not doing that. I'd still love to stay there again though.

Excellent”

Our family lives in Burlingame and we have stayed at the Bay Landing many times for periods of 307 days. Hotel is well managed and clean. staff are helpful. Location along the bay is fantastic and it is also close to the Millbrae Bart Station for trips downtown. Breakfast is not gourmet, but adequate and my wife lines the waffle machine. Very diverse clientele from all over the world.