8.6

Excellent
/10
(611 reviews)See what guests said
Highly rated by guests – 88% would recommend
Highly rated by guests – 88% would recommend
Food & Dining1
Children's activities1
View1
See map

8.0

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Teddy Bear Museum 4.0 km
O’sulloc Museum 10.9 km
Cheonjiyeon Falls 17.0 km
Jeongbang Waterfall 18.6 km
Hallasan National Park 20.3 km
Mysterious Road (Dokkaebi Road) 26.0 km
Dongmun Market 33.8 km
Manjanggul Cave 49.2 km
Udo 61.9 km
Nearby landmarks
Daepyeong Health clinic 600 m
Andeok Valley 3.0 km
Sinsan-Oreum 3.1 km
Museum of Sex and Health 3.1 km
Hyatt Hotel Casino 3.2 km
Jeju Shilla Hotel Casino 3.3 km
Jungmun Golf Club 3.3 km
Budu Supermarket 3.5 km
Andeok Dental Clinic 3.6 km
Gyeonghui Oriental Medicine Clinic 3.6 km
Bayhill Pool Villa

"The tea they give is awesome and they have really nice music."

Dhara - December 13, 2020
Studio Double - View Bayhill Pool Villa
Lobby Bayhill Pool Villa
Swimming pool Bayhill Pool Villa
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Removed from saved list
Free Wi-Fi

Bayhill Pool Villa

424 Yerae-ro, Seogwipo-si, Jungmun, Jeju Island, South Korea, 63538 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

  • Daily housekeeping

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Jeju Island are being booked every minute!
Value for money8.3
Distance to city center20km
Location rating8.0
Nearest airportJeju International Airport (CJU)
Distance to airport32.4 km

Rooms available at Bayhill Pool Villa

Exceptional
Room comfort & quality
9.3
Castle
...
  • Ocean view
  • Balcony/terrace
  • 1 super king bed & 1 king b...
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Pacific Villa
...
  • Room size: 188 m²/2024 ft²
  • Ocean view
  • 1 king bed & 1 king bed & 1...
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Ocean Villa
...
  • Room size: 205 m²/2207 ft²
  • Ocean view
  • 1 king bed & 1 king bed & 1...
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Bay Suite
...
  • Room size: 157 m²/1690 ft²
  • Ocean view
  • 1 king bed & 1 king bed & 2...
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Honeymoon Villa
...
  • Room size: 198 m²/2131 ft²
  • Ocean view
  • 1 king bed & 2 sofa beds
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Hill Suite
...
  • Room size: 194 m²/2088 ft²
  • Ocean view
  • 1 king bed & 1 king bed & 1...
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Studio Suite
...
  • Room size: 66 m²/710 ft²
  • Ocean view
  • 1 king bed
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Studio Twin
...
  • Room size: 66 m²/710 ft²
  • Ocean view
  • 2 double beds
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Studio Double
...
  • Room size: 66 m²/710 ft²
  • Ocean view
  • 1 king bed
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Studio Suite with Spa Bath
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Bayhill Pool Villa?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Bayhill Pool Villa?

For those who wish to drive their own cars, Bayhill Pool Villa has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jeju Island with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Bayhill Pool Villa?

Start your mornings right, with the à la carte and continental breakfast options offered at Bayhill Pool Villa. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 25000 KRW for adults and 12000 KRW for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Bayhill Pool Villa?

Bayhill Pool Villa features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Bayhill Pool Villa?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Bayhill Pool Villa. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Bayhill Pool Villa?

On-site venues and convenient event services make Bayhill Pool Villa an ideal choice for hosting events such as seminars, corporate events and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Bayhill Pool Villa?

Bayhill Pool Villa does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Bayhill Pool Villa

  • 10.0

    Exceptional

    "황대리님 그리고 저희 리셉션 해주신 여직원님 너무 너무 친절하게 좋았습니다."

    Dhara

    |

    December 13, 2020

  • 10.0

    Exceptional

    "The cafes by the beach are one of a kind."

    Dhara

    |

    December 13, 2020

  • 10.0

    Exceptional

    "직원들이 너무 친절하고 편하게 쉴수있도록 모든것을 제공해줍니다."

    Dhara

    |

    December 13, 2020

Property ranking|Compared to 1,375 Jeju Island properties
See all rankings
Room comfort score
9.3/10
Room size
171 sqm.
Service score
9.4/10
Cleanliness score
9.1/10
Better than
99
%
of Jeju Island properties
Bigger than
99
%
of Jeju Island properties
Better than
97
%
of Jeju Island properties
Better than
95
%
of Jeju Island properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:

8.6

Excellent
462 reviews
Cleanliness
9.0
Facilities
8.5
Location
8.0
Read all reviews >
What travelers say they love:
The breakfast provided at the restaurant Narnia is superb.
Wenny from Malaysia
Family with young children
More about Bayhill Pool Villa

More about Bayhill Pool Villa

For travelers who want to take in the sights and sounds of Jeju Island, Bayhill Pool Villa is the perfect choice. The hotel is not too far from the city center: just 40KM away, and it normally takes about 50 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Bayhill Pool Villa also offers many facilities to enrich your stay in Jeju Island. Free Wi-Fi in all rooms, 24-hour security, car power charging station, daily housekeeping, gift/souvenir shop are just a few of the facilities that set Bayhill Pool Villa apart from other hotels in the city.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, dressing room. The hotel offers many unique recreational opportunities such as outdoor pool, spa, pool (kids), garden. Superb facilities and an excellent location make the Bayhill Pool Villa the perfect base from which to enjoy your stay in Jeju Island.

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Most talked about facilities

Breakfast

2 mentions

Swimming Pool

2 mentions

Food & Dining

1 mention

What they offer

10.0

Exceptional

"Finally, the reception hall is a great place to relax."

Dhara

|

December 13, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Vegetarian

Restaurants on site

Narnia Restaurant
Cuisine:American, Asian, Korean
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Bayhill Pool Villa from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.5
Location8.0
Room comfort and quality9.3
Service9.4
Value for money8.3
High score for Jeju Island
Rating
9+ Exceptional (135)
8-9 Excellent (44)
7-8 Very Good (32)
6-7 Good (11)
<6 Below Expectation (16)
Time of the year
Mar - May (67)
Jun - Aug (62)
Sep - Nov (55)
Dec - Feb (54)
Don't miss out!Properties in Jeju Island are being booked every minute!
All guests (462)
All room types
All languages

Show reviews that mention 

Showing 238 verified guest comments
12345
9.3
Exceptional
Jiing from Australia
Couple
Studio Suite
Stayed 2 nights in April 2015

Incredible experience”

Service is impeccable. Rooms are clean extravagant and comfortable. Value for money

The service of the hotel is top notch. I have stayed at prestigious hotels before such as marina bay in singapore and the jw marriott in seoul. The service provided at the bayhill honestly rivals that of the above hotels. Yet the price was significantly lower than that of prestigious luxury hotels. You are made to feel like a VIP/president of a country. As corny as that sounds it is honestly the feeling the staff gave me and my partner throughout the entire stay. 6/5 would go back at every opportunity. I honestly cannot speak highly enough of bayhill villa

Reviewed April 26, 2015

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
10.0
Exceptional
Jo from Malaysia
Family with young children
Studio Double
Stayed 3 nights in April 2019

Amazing from the Get-Go”

Two for Two. Checked in to Bayhill the two times I've travelled to Jeju and have absolutely no regrets doing so. Thoroughly enjoyed my first stay back in 2017 and needed no persuasion to check in again this time. Just as I remembered, the check-in process was amazing - done over a cup of tea and cookies. Breakfast at Narnia was absolutely delicious and the best part about Bayhill is that it is far away from the hustle and bustle of noisy tour groups and is ideal for some Rest & Relax. The staff were friendly and extremely helpful - managed to secure us some last minute tickets to The Nanta show too.

Reviewed April 15, 2019

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Dear Guest, Thank you for your fabulous compliments for the amazing service you received from our hotel. We will share your feedback to the all staff members :) We look forward to welcoming you back. Gratefully, Bayhill Pool&Villa

Responded April 16, 2019
Bayhill Pool Villa
8.4
Excellent
Wong from Malaysia
Group
Studio Double
Stayed 3 nights in November 2016

Luxurious hideaway in Jeju”

There is a hotel for every budget in Jeju island. Bayhill is meant definitely to cater to the more discerning traveler who value service and serenity over convenience. Meaning to say, if you are to stay in this hotel, you will need to have your own transport as you will be far from all the attractions. The village where the hotel is situated has several basic restaurants but nothing fancy and some convenience stores. However, if you are like us who just love the tranquility of being in a village surrounded by citrus farms and a distant view of the sea, there is no better place to stay. This was my second visit to the hotel and it already feels like a second home due to the friendly staff service and the spacious layout of the duplex suite. Highly recommended but take note of the distance of the hotel location from the airport and jeju city

Reviewed January 03, 2017

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
8.3
Excellent
LIU from Hong Kong SAR, China
Group
Pacific Villa
Stayed 2 nights in September 2014

comfort space, modern design”

nice villa

Stayed at pacific for 2 nights in sep. spacy villa , two sofa can occupy extra 3-4 people , large open kitchen and dining area, one bathroom alWays run out of hot water for shower. location is not considering factor as self - drive is a must . 15 mins drive to jeju lotte hotel , however , my gps cannot find the hotel by searching hotel telephone number and lack of sign posts on road for directing to bayhill

Reviewed September 11, 2014

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we apologize for any inconvenience during your staying and we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
9.2
Exceptional
Wenny from Malaysia
Family with young children
Hill Suite
Stayed 3 nights in April 2019

Lovely place with excellent service”

This was our second stay here at Bayhill and we booked the Hill suite again. This time we were 5 adults and a baby and they a fantastic job of arranging extra bedding and even provided a high chair and a baby tub (with plastic support insert) and even a rubber ducky :) All the reception staff were super helpful and proactive, rushing out to greet us and grab the bags and offering umbrellas when it rained etc. Amy also patiently helped us to call and book last minute tickets to the Nanta show. The breakfast provided at the restaurant Narnia is superb. Really worth it. And the service was impeccable. Thanks to all the staff there for making my family’s stay so comfortable.

Reviewed April 14, 2019

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Dear Guest, Thank you for taking the time to give us your feedback. We are pleased that you chose our hotel for your family trip. We always focus at the hotel is to delight our guests by giving them superior service, and we are glad that you noticed this during your stay. We will share your feedback to the all staff members :) We look forward to welcoming you for a next stay in Jeju. Thank you. All the best, Bayhill Pool&Villa

Responded April 15, 2019
Bayhill Pool Villa
10.0
Exceptional
Dhara from South Korea
Couple
Studio Double
Stayed 2 nights in December 2020

신혼여행으로 최고 / Wonderful for Honeymoon”

직원들이 너무 친절하고 편하게 쉴수있도록 모든것을 제공해줍니다. 황대리님 그리고 저희 리셉션 해주신 여직원님 너무 너무 친절하게 좋았습니다. 특히 리셉션 홀에 티가 너무 좋아요! 그리고 조식이 미쳤습니다. 전복죽 꼭 드셔보세요. We had a wonderful honeymoon thanks to the wonderful staff and the clean and confortable room. The breakfast here is to die for. Please try the Abalone soup. I think it really captures the Jeju spirit. Also there are convenience stores and other small restraunts nearby with the beach a few minutes walk away. The cafes by the beach are one of a kind. Finally, the reception hall is a great place to relax. The tea they give is awesome and they have really nice music. A definite 10/10. FYI we got here during a promotion event so I left out my opinion regarding pricing.

Reviewed December 13, 2020

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안녕하세요, 고객님 최고의 허니문 여행을 베이힐풀앤빌라와 함께 해주셔서 진심으로 감사드립니다. 다음번 방문 때에도 최고의 친절과 서비스로 보답드리겠습니다. 행복하세요!

Responded January 21, 2021
Bayhill Pool Villa
8.3
Excellent
Ye from South Korea
Family with young children
Bay Suite
Stayed 1 night in July 2014

Great place for a family with kids.”

1) Private pool 2)Spacious room 3)Kind staffs

Private pool was great for kids. The staffs were very kind. Restaurant was also nice but needs to add some more diversity on the menu. I had a chat with the chef and found out that he has his own farm in the resort, and most of the vegetables he puts in the food are grown there by himself. Maybe it was the reason why the vegetables in the salad felt very fresh like they were just picked from the farm. I could not find many things to enjoy around the hotel. It took about 12 minutes to Jungmun Resort Area by driving. My wife and my kids are all very satisfied and would like to visit again.

Reviewed July 29, 2014

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we apologize for any inconvenience during your staying and we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
8.7
Excellent
Herwin from Malaysia
Couple
Studio Suite
Stayed 2 nights in April 2014

Nice & brand new boutique hotel”

Friendly staff, nice room, and nice hot tub...

Our stay at the hotel was excellent - Spacious room, nice hot tub, and excellent breakfast with takeaway coffee / tea in the morning. If you do not wish to have dinner at the hotel, you will find that there is a fantastic korean bbq, and another seafood restaurant at the town nearby - Ask for the direction to the convenient store and you cannot miss it; both are value for money. One thing to note about the hotel is that not all taxi drivers are aware of its location (nor in the GPS system) as it is still very new Jeju-do so one may need to call the hotel for direction.

Reviewed May 04, 2014

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
8.0
Excellent
Herwin from Malaysia
Couple
Studio Suite
Stayed 5 nights in April 2015

Comfortable, but out of the way”

Spacious room, friendly staff, nice breakfast

This was our second stay at Bayhill. There were a few improvements, eg better amenities, better incentives for stay, etc, which has resulted in more guests, but staff is being put under pressure, as eg it took them 15min to seat us for breakfast, and anothet 20min to serve us food which is way too slow esp as we were in a hurry. Management needs to take note.

Reviewed April 19, 2015

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we apologize for any inconvenience during your staying and we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
8.3
Excellent
LiQun from Singapore
Family with teens
Pacific Villa
Stayed 2 nights in November 2015

Amazing stay”

Spacious, Clean, comfybed

Love the villa! It was very spacious and clean. Staff was friendly and helpful. Love the bed! It was so comfortable that I fall asleep very quickly. Enjoy the stay very much and will come back again in future when visit Jeju.

Reviewed November 12, 2015

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
9.2
Exceptional
WING from Hong Kong SAR, China
Couple
Honeymoon Villa
Stayed 1 night in February 2017

Nice hotel, recommended ~”

We stayed in honeymoon villa, spacious and nice interior design, specially like the in room jacuzzi. Staffs are friendly and helpful ~ Hotel is not located in walking distance to city, but staff will help you to call taxi, and only 5 mins away from city.

Reviewed February 13, 2017

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
7.7
Very good
Korena from United States
Couple
Studio Suite
Stayed 3 nights in May 2014

Overpriced but loved the in room Jacuzzi ”

In room jacuzzi, very few guests, farm to table food

1. The pool had algae in it. Staff came over to try clean the main pool, but they just scraped the algae off the bottom using a skimmer into the water. 2. When we arrived at 11pm the front desk person did not help us with our luggage or direct us to parking. My partner says that since there was only one person working at the desk and he wasn't a bell-hop, it shouldn't count against the hotel. However, for a $300+ night I feel like that level of service is expected. 3.Positive notes-the wait staff were very friendly and were bi-lingual 4. We had the room with the private outdoor Jacuzzi and it was lovely. My favorite part of the hotel. Overall, for the price of the hotel and the additional costs of coffee (10,000WON) or breakfasts (22,000WON), this place is overpriced. Especially since the pool wasn't clean, the surrounding area has no nightlife or restaurants, and there are so many other places to stay.

Reviewed May 30, 2014

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we apologize for any inconvenience during your staying and we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
7.6
Very good
Kim from South Korea
Group
Bay Suite
Stayed 3 nights in June 2020

Slightly dodgey facilities coverd by cleansiness and top star service”

Though this facillity was slightly expensive due to the general high cost of Jeju, it was able to provide us with top quality service as the employees were extremely eager to support us with our every request, from providing extra towels during our trip to the beach with complimentary water bottles, or extra dishes and cutlery that were brought to our room upon our request. The facillities were a little dodgey, though with the stove taking too long to heat up, or the bathroom door being a bit...loose, though the pool was huge, the jacuzzi was hot, and the room was spacious.

Reviewed July 10, 2020

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We sincerely thank you for choosing our Bayhill Pool & Villa and using it and taking your valuable time and leaving your valuable feedback. In addition, your review was shared with all staff to take the opportunity to improve the quality of the hotel continuously, and we are very grateful that you have helped us to develop our hotel with your deep interest. If you stay again next time, we will do our best to serve you with great care so that you can have a more satisfying experience. We hope that there will always be a chance to give our customers a wonderful and memorable experience, and we wish your home to be full of health and happiness.

Responded September 25, 2020
Bayhill Pool Villa
6.0
Maria from Hong Kong SAR, China
Group
Bay Suite
Stayed 1 night in April 2017

Expected too much?”

Upon check in, staffs were very nice; had welcome drinks and a quick brief on facilities. One of the main reasons we booked this hotel because we would like to try out the balcony swimming pool, so we were hanging out by the pool since checked in. There's no telephone / door bell on the 2nd floor/ living area/ pool area, so everytime when staffs need to contact us they had to call my mobile which was very inconvenient. And around 5pm we found out the swimming pool only has 1 working light out of 4 and jacuzzi wasn't working fully. We complained but been told there's electricity problem that they couldn't fix right away. Which ruined the point of us choosing this expensive room. Only after 4 calls to the front desk that they offered us free dinner and hot water pool for free. They said they couldn't discount the room because booking was through Agoda. Understand at the time they couldn't do anything, but we felt they should have checked the room before guests check in and offer more.

Reviewed April 17, 2017

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we apologize for any inconvenience and we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
9.6
Exceptional
WING from Hong Kong SAR, China
Couple
Bay Suite
Stayed 1 night in February 2017

Great villa”

Amazing jacuzzi , spacious villa with excellent service

Reviewed February 08, 2017

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we truly appreciate your visit and feedback!

Responded April 19, 2017
Bayhill Pool Villa
8.8
Excellent
Brandon from Canada
Couple
Studio Suite
Stayed 2 nights in June 2016

Excellent reception service”

Excellent reception service. We loved how the porters came outside to greet us, took our bags and gave us free drinks upon entering the hotel. Staff were super friendly and polite. We would have loved it more if we were able to have a late check at 12pm instead of normal checkout at 11am.

Reviewed June 19, 2016

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
5.0
peter from United States
Family with young children
Pacific Villa
Stayed 4 nights in April 2015

Clueless”

Design,not crowded,quiet

The hotel is about 10 min drive away from nearest restaurants/attractions. The views are below average. We stayed in the pacific villa. While the villa itself was spacious, the bedrooms and bathrooms were too small. Things looked clean but there was a stale smell throughout the villa so we had to open the balcony doors to air out the place. The staff needs to be trained better. Their performance was inconsistent at best. Food options were limited at the hotel and the staff was not helpful with restaurant recommendations. At check out, the receptionist asked us what we ate or drank from the minibar during our 4 night stay. Were we supposed to write everything down? She then said she would send someone to check, which may take a bit. I had to tell her to figure it out later and charge my credit card. No one offered to help with our luggage before we left and we left with regrets about having chosen this place. This place is not close to being a 5 star hotel. I have stayed at many 5 star hotels throughout the world and this place does not understand what it takes to be one. This place is a joke!

Reviewed April 17, 2015

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we apologize for any inconvenience during your staying and we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
9.0
Exceptional
Anders from United States
Family with young children
Hill Suite
Stayed 2 nights in May 2015

Fantastic hotel in charming beautiful seaside town”

comfortable, huge room, charming town

amazing little town, great huge beautiful room also extremely comfortable and practical. One area of improvement is the quality of breakfast. Our first day it took almost one hour to serve.

Reviewed June 02, 2015

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we apologize for any inconvenience during your staying and we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
5.2
Daphne from Canada
Couple
Studio Double
Stayed 2 nights in September 2019

There are better places to stay!”

It's disappointing to share this review. The staff treated us differently from other folks checking in who spoke Korean and we were shocked at the difference in treatment. When asking for recommendations on places to go, we had to probe the front desk staff to give us the telephone numbers of specific places so that we could input them into our GPS (of our rented car). They were not forthcoming with this information. We had trouble with the lock system entering our unit and asked for help. Right after we were taught the way to hold the card against the lock (you must hold the card by the corner and dangle it in front of the system), the staff member LITERALLY RAN AWAY. That was really odd. Our room was ok but there was mould in the shower area pooling into the common area and we also found a centipede on the wall... Overall, we didn't feel welcome at the hotel, which was such a shame.

Reviewed September 18, 2019

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Dear Guest, Thank you for your fabulous compliments for the amazing service you received from our hotel. We apologize for any inconvenience during your staying. We will share your feedback to the all staff members. We look forward to welcoming you back. Gratefully, Bayhill Pool&Villa

Responded September 19, 2019
Bayhill Pool Villa
7.3
Very good
Soo from Canada
Family with teens
Bay Suite
Stayed 1 night in July 2014

Even better during rain!”

Private pool, quiet surrounding, beautiful view

Nothing beats having a private pool and jacuzzi for vacation! In preparation for the guests, it would be nice if they cleaned out the pool beforehand... Wished I could have stayed longer...

Reviewed July 16, 2014

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Thanks for visiting BAYHILL Pool&Villa. We are appreciated for your all feedback. Through your feedback, We keep developing our all service in advance. Once again, we truly appreciate your visit and feedback.

Responded April 19, 2017
Bayhill Pool Villa
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