Bayview Hotel Georgetown
Bayview Hotel Georgetown
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"Great location and value for money"

Peter

|

March 31, 2018

Superior Twin - Bedroom Bayview Hotel Georgetown
Superior Twin - Bedroom
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Lobby Bayview Hotel Georgetown
Lobby
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Swimming pool [outdoor] Bayview Hotel Georgetown
Swimming pool [outdoor]
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Fitness center Bayview Hotel Georgetown
Fitness center
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See map Bayview Hotel Georgetown
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Excellent
Location
8.2
See all 38 photos Bayview Hotel Georgetown
See all 38 photos
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Bayview Hotel Georgetown

Excellent location
Stay in the heart of Penang - What's nearby?
Have a question for Bayview Hotel Georgetown?
Very good
From 6140 reviewsSee what guests said
7.5
Very good service
7.5
Recommended by 82% of guests
Value for money7.4
Distance to city center1 km
Location rating8.2
Nearest airportPenang International Airport (PEN)
Distance to airport15.3 km
  • Airport transfer

  • Located in heart of Penang

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Booked 13 times in the last 24 hours | 17 travelers are looking at this property right now
Deluxe King
Deluxe King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 single bed
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Suite Room
Suite Room
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Family Room
Family Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds and 1 king be...
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Superior King
Superior King
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
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Superior Twin
Superior Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
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Premier Deluxe
Premier Deluxe
...
  • Room size: 37 m²/398 ft²
  • City view
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Grand Deluxe
Grand Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
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Double Superior
Double Superior
...
  • Room size: 24 m²/258 ft²
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Double Single Use Deluxe
Double Single Use Deluxe
...
  • Room size: 25 m²/269 ft²
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Have a question for Bayview Hotel Georgetown?

What people love about the property

  • "Staff was courteous and efficient during check in and check out."

    Linda

    |

    February 20, 2018

  • "East walking distance and very comfortable"

    Theodore

    |

    February 14, 2018

  • "Nice location big room big bed and confortable."

    farrah

    |

    February 13, 2018

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More about Bayview Hotel Georgetown

More about Bayview Hotel Georgetown

"It is a functional hotel for a decent and comfortable stay."

Phang

|

February 22, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Friendly staff and good location"

MAWAR A.

|

February 28, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (6140)Booking.com Reviews (1371)
7.5
Cleanliness7.5
Facilities7.2
Location8.2
Room comfort and quality7.5
Service7.5
Value for money7.4
Provided by verified guests of Agoda
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5.6
CHIEN from Malaysia
Couple
Superior Twin
Stayed 2 nights in November 2018
The front desk service must improve”
We hope that the counter services can be more professional in communication skill. Or put smiling face when solving problem. Thank you.
Reviewed November 08, 2018
Dear Chien, Thank you for staying with us.We have taken note of your comment about our front desk and we apologize for the lapse in standards. Rest assured that we will strive harder to ensure the service improvement for a better stay experience to all of our valued guests. We look forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
Responded November 08, 2018
Bayview Hotel Georgetown
5.6
Jay from Malaysia
Couple
Stayed 3 nights in March 2018
Needing a refresh”
This property is very old and outdated. The furnitures, lay-out, carpet and a lot of things needs to change. It's in a very good location overlooking the seas and with a roof top bar that a lot of people would like but it has to re-think it's strategy and target market. Not just to stay as a hotel.
Reviewed November 07, 2018
Dear Jay, Thank you for reviewing us. Your comment is valuable to us as we will take heed from it for the betterment of our facilities. We hope to welcome you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded November 08, 2018
Bayview Hotel Georgetown
7.6
Very good
B from Malaysia
Business traveler
Deluxe Twin
Stayed 1 night in April 2018
Location”
Convenient location and friendly staffs.
Reviewed November 06, 2018
Dear B, Thank you for staying with us. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded November 07, 2018
Bayview Hotel Georgetown
5.2
Anisyah from Malaysia
Couple
Deluxe King
Stayed 1 night in November 2018
Old hotel”
If u dont mind the old hotel kind of feeling than it will be fine for u. I expected more but u can find better 4* hotels around it. regretted my decision for choosing this hotel instead another choice.
Reviewed November 05, 2018
Dear Anisyah, Thank you for staying with us. We are sincerely sorry that we have fallen so far short of the highest standards you expected. We trust that you will accept our humble apologies for any inadequacies you suffered during your stay. We hope to delight you on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded November 07, 2018
Bayview Hotel Georgetown
8.0
Excellent
nirmalatha from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in October 2018
BUSINESS TRIP AND LEISURE”
Room is big and clean with good sea view. Great location for food and night life, walking distance as well.
Reviewed November 02, 2018
Dear Nirmalatha, Thank you for your generous rating and kind comments. We are delighted that we were able to provide you with a pleasant experience. We strive continuously to provide consistent, caring and excellent service and look forward to charming you with our best again when you return to Penang. Best Regards, Lynne Choong Hotel Manager
Responded November 02, 2018
Bayview Hotel Georgetown
6.4
Good
Chee from Malaysia
Family with teens
Superior Twin
Stayed 2 nights in August 2018
Acceptable but not very satisfying”
An old hotel without proper renovation
Reviewed October 26, 2018
Dear Chee, Thank you for staying with us and also providing us with a review of your stay. We are grateful for your kind comments and sincerely apologize for the shortcomings. The management will certainly look into the matters you mentioned to improve our services and facilities. Best Regards, Lynne Choong Hotel Manager
Responded October 29, 2018
Bayview Hotel Georgetown
8.0
Excellent
Chen from Malaysia
Couple
Deluxe Twin
Stayed 1 night in October 2018
It was a pleasant stay!”
The breakfast is good. The bed are super good! We had a good night sleep! I like the photos hanging on the wall along the corridor. It is an old hotel and we can smell it 😆 The only thing that is very inconvenient will be the car park, it is so far away from the hotel. If it rains I think all of us will be all wet. The toilet door knot can be quite dangerous. It should be on the door but not on the floor. People step out from bath tub might fall because of stepping on it.
Reviewed October 24, 2018
Dear Chen, Thank you for kindly sharing your experience with us. We are sorry that you were discomfited by some smells during your stay. We shall look into the problem immediately. We do beg your pardon regarding what you thought was a doorknob fixed to the floor, however. It is actually a door stopper meant to prevent the door from banging against the wall. We apologise for giving you the false impression regarding its use and look forward to delighting you even more on your next stay. Best Regards, Lynne Choong Hotel Manager
Responded October 29, 2018
Bayview Hotel Georgetown
10.0
Exceptional
Azrin from Malaysia
Solo traveler
Deluxe King
Stayed 1 night in October 2018
Best stay ever”
Room is nice. Very clean. Friendly staff.
Reviewed October 19, 2018
Dear Azrin, Thank you for your generous rating and kind comments. We are delighted that we were able to provide you with a pleasant experience. We strive continuously to provide consistent, caring and excellent service and look forward to charming you with our best again when you return to Penang. Best Regards, Lynne Choong Hotel Manager
Responded October 29, 2018
Bayview Hotel Georgetown
4.8
Zaheer from Thailand
Family with young children
Family Room
Stayed 4 nights in October 2018
Kept adding hidden charges”
We had to pay an extra taxupon checking in, and then had to pay another tax upon checking out. This was deducted from my deposit. Very poor.
Reviewed October 19, 2018
Dear Zaheer, Thank you for reviewing your recent stay at our hotel. We apologise if we have not explained fully the local government fee (LGF) and Tourism Tax (TTx). The Penang government imposed the LGF of MYR3 nett per room per night for hotel guests in 2014. The TTx is an additional tax of MYR10 nett per room per night imposed by the government and payable directly to the hotel upon check-in. Only Malaysians and permanent residents are exempted. This Tourism Tax (TTx) is regulated by the Ministry of Finance and Royal Malaysian Customs Department. Both these taxes have to be collected by Hotel and not by the online travel agent. Hotel taxes and fees are posted on the 'customer information' page where you fill in your details during your booking. We trust that we have clarified the matter to your satisfaction and look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
6.0
Wa from Hong Kong
Solo traveler
Stayed 4 nights in October 2018
Budget hotel with good location but old ”
Location: 4/5 Can see a bit of the sea, accessible to many sightseeing sites but I mainly took grab instead of 15-20 minutes walk under the hot sun. Cleanliness: 2.5/5 Yellow sheet and pillows could be seen and it smell. A lot of little insect crawling around the desk and side table Services: 4/5 Staff responses quick and polite. However, one of my room card was inserted in the card holder and got taken without any notice. The rooftop bar is nice that you can see the perfect night view.
Reviewed October 18, 2018
Dear Wa, Thank you for staying with us. Despite your good remarks, your comments are well noted and it has been highlighted to our housekeeping team for improvements. Thank you for finding the time out of your busy schedule to write to us for future betterment. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded October 18, 2018
Bayview Hotel Georgetown
8.4
Excellent
SEW from Malaysia
Family with young children
Deluxe Twin
Stayed 1 night in October 2018
NICE GOTEL”
nice stay
Reviewed October 17, 2018
Dear Sew, Thank you for staying with us. We are delighted that we were able to provide you with a pleasant experience. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded October 18, 2018
Bayview Hotel Georgetown
6.8
Good
Fauziah from Malaysia
Group
Superior Twin
Stayed 2 nights in October 2018
Short trip ”
The front dest staff very efficient & helpful. Rooms no soundproof of any kind, so you can hear the guests next door and those walking to their rooms chatting. This Is a bit irritating if you hv “loud” neighbour, especially when you are trying to sleep.
Reviewed October 16, 2018
Dear Fauziah, Thank you for choosing to stay with us and for your generous ratings for our team. We are sorry to hear that you found your neighbours are noisy. We truly understand that a good night rest is highly important. We always try to provide the best experience for all our guests and we hope that we will have the opportunity to welcome you back to Bayview Georgetown again soon and delight you with an even better experience. Best Regards, Lynne Choong Hotel Manager
Responded October 19, 2018
Bayview Hotel Georgetown
7.2
Very good
lim from Malaysia
Group
Superior King
Stayed 1 night in October 2018
Very good”
We travel a group total 8 persons everything was ok except the hotel couldn’t give us the same floors for each rooms , two was on 6f,10f n 11f.
Reviewed October 15, 2018
Dear Lim, Thank you for staying with us and sincere gratitude for your review. With apologies, we wish we can fulfil your request on the same floor but during that period, our hotel was on high occupancy. Your valuable comments have been shared with our team for improvement and betterment for our every valuable guest. We look forward to welcome and serve you again in future. Best Regards, Lynne Choong Hotel Manager
Responded October 18, 2018
Bayview Hotel Georgetown
8.0
Excellent
Choong from Malaysia
Family with teens
Family Room
Stayed 1 night in October 2018
Very good”
Overall is good, very clean, no smell & airncorn is very cool. The only things need to improve is the water pressure for bath room
Reviewed October 15, 2018
Dear Ms Choong, Thank you for your kind comments.We are delighted that we were able to provide you with a pleasant experience. Your comments regarding on the water pressure has been highlighted to our engineering team for improvements. We look forward to welcome you again to serve you better near future. Best Regards, Lynne Choong Hotel Manager
Responded October 15, 2018
Bayview Hotel Georgetown
7.6
Very good
Alfred from Singapore
Solo traveler
Superior King
Stayed 6 nights in October 2018
Value for money hotel”
I had a wonderful stay in Bayview for 6 nights. The room is huge and clean. The check-in and out was fuss free. The staff were courteous and friendly especially Madeline who was exceptional. She was accommodating and went the extra mile to meet my request. It would be great if they could add more international tv channels. The Wi-Fi is generally ok except that it drops from internet connection quite frequently. Bayview is surrounded with eateries nearby. It is within walking distance to many places of interest and shopping (within 15-25min walk). Traveling from airport to the hotel, pls book Grab. About Rm25. Don't use the airport taxi as it cost Rm44. There is free wifi at the airport. So u can book Grab easily.
Reviewed October 15, 2018
Hi Alfred, Thank you for your kind words. We are happy that you enjoyed your stay at our hotel and we will definitely share this positive review with our staff to boost up their motivation in keeping up the good work. Your valuable comments have been highlighted to our respective division team for improvement. Thank you for finding the time out of your busy schedule to write to us for future betterment. We look forward to welcome and serve you again near future. Best Regards Lynne Choong Hotel Manager
Responded October 15, 2018
Bayview Hotel Georgetown
7.6
Very good
Douglas from United Kingdom
Couple
Deluxe King
Stayed 2 nights in October 2018
Very good”
The hotel is a little dated but it doesn’t really matter because the rooms are large and comfortable, the views are good, the location is excellent for the old town, and it is good value. Would definitely return.
Reviewed October 15, 2018
Dear Douglas, Thank you for your kind comments. We are delighted that we were able to provide you with a pleasant experience. We strive continuously to provide consistent, caring and excellent service and look forward to charming you with our best again when you return to Penang. Best Regards Lynne Choong Hotel Manager
Responded October 15, 2018
Bayview Hotel Georgetown
9.6
Exceptional
Jose from Singapore
Group
Deluxe Twin
Stayed 1 night in September 2018
Georgetown Gem”
Our rooms face the sea and it was awesome. For an overnight stay, the hotel is worth it. Always use GrabApp wherever you go - the most convenient way. There is a row of bars nearby as well. Famous foods are just blocks away.
Reviewed October 11, 2018
Dear Jose, Thank you for your generous rating and kind comments. We are delighted that we were able to provide you with a pleasant experience. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager.
Responded October 11, 2018
Bayview Hotel Georgetown
8.0
Excellent
Kong from Malaysia
Couple
Superior King
Stayed 1 night in October 2018
Clean and nice ”
Great and convenience
Reviewed October 08, 2018
Dear Kong, Thank you for staying with us. We are happy that you had an enjoyable stay with us. Looking forward to delighting you again on your next trip Penang. Best Regards, Lynne Choong Hotel Manager
Responded October 09, 2018
Bayview Hotel Georgetown
7.2
Very good
Jack from Singapore
Family with young children
Deluxe Twin
Stayed 3 nights in December 2017
Value for Money ”
The room is clean and the breakfast is satisfactory. There is a counter near to the hotel entrance that you can book Bus tour. The rate is reasonable. However, if you plan to walk to the food centre, you might need to walk for about 15 mins to 20 mins. Alternatively, you can uber a cab for convenience.
Reviewed October 02, 2018
Dear Jack, Thank you for staying with us. We are delighted that we were able to provide you with a pleasant experience. We strive continuously to provide consistent, caring and excellent service and looking forward to delighting you again on your next trip to Penang. Best Regards Lynne Choong Hotel Manager
Responded October 03, 2018
Bayview Hotel Georgetown
4.8
ANDY from Malaysia
Family with young children
Family Room
Stayed 2 nights in September 2018
Dissapointing ”
Cleanliness : On our check-in we realize bed sheets on the bottom of bed frame still dirty stains on it. It looks like food/vomit stains. It's nasty. Room Conditions : Water will leaks from the ceiling when we turn the A/C to stronger. All the pillows seems have been in used of a long long time that has lost all the 'hardness' as a pillows should have. The mgmt should seriously look into the rooms up-keeping and facilities maintainance.
Reviewed September 29, 2018
Dear Andy, Please accept our sincere apologies for your disappointment at your recent stay at our hotel. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve our hotel services and facilities. Your comments are well noted and necessary actions will be taken to rectify it. Once again, I thank you for bringing this matter to our attention as this assists us in our endeavours towards achieving consistent, caring and excellent service standards. Best Regards, Lynne Choong Hotel Manager
Responded October 01, 2018
Bayview Hotel Georgetown
12345
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