Bayview Hotel Georgetown
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Standard Twin - Guestroom
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Lobby
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Swimming pool
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Fitness center
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Location
Excellent
8.2
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Bayview Hotel Georgetown

Stay in the heart of Penang
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Very good
From 5752 reviewsSee what guests said
7.5
Recommended by 84% of guests
  • Airport transfer

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Hot tub

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Room choices
7.5
Very good
Room comfort & quality
10 travelers are looking at this property right nowBook now before it's too late!
Standard Double Room
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  • 22 m²/237 ft²
  • Bathtub
  • 1 king bed
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Premier Deluxe Twin Room
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  • 37 m²/398 ft²
  • Bathtub
  • 2 single beds
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Deluxe Double Room
...
  • 34 m²/366 ft²
  • Bathtub
  • 1 king bed
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Grand Deluxe Twin Room
...
  • 36 m²/388 ft²
  • Bathtub
  • 2 single beds
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Superior Double Room
...
  • 33 m²/355 ft²
  • Bathtub
  • 1 king bed
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Double Standard
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  • 65 m²/700 ft²
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Deluxe
...
  • City view
  • 34 m²/366 ft²
  • 1 double bed
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Standard Twin
...
  • City view
  • 22 m²/237 ft²
  • 2 single beds
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Grand Deluxe
...
  • City view
  • 36 m²/388 ft²
  • 1 double bed
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Superior
...
  • City view
  • 33 m²/355 ft²
  • 2 single beds
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An overview

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Nearest essentials

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Real reviews from real guests

Agoda Reviews (5752)Booking.com Reviews (1392)
7.5
Very good
Filter by guest type:
Cleanliness7.5
Facilities7.1
Location8.2
Room comfort and quality7.5
Service7.5
Value for money7.4
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Showing 5212 verified guest comments
12345
4.0
Siew from Malaysia
Group
Standard Twin
Stayed 1 night in April 2018
Acceptable”
Very old hotel with few admenities. Not value for money.
Reviewed April 17, 2018
Dear Siew, Thank you for reviewing us. Your comment is valuable to us as we will take heed from it for the betterment of our services and facilities. We hope to welcome you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
Responded April 18, 2018
Bayview Hotel Georgetown
5.2
Jiahui from Singapore
Business traveler
Standard Twin
Stayed 1 night in April 2018
Very old rooms and facilities”
A bit shocked that the hotel was so old, facilities were old, carpark was bad, and the rooms were dreary, toilet and bathtub was small, and not very clean. Overall a little disappointed
Reviewed April 12, 2018
Dear Jiahui, Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. We apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
Responded April 13, 2018
Bayview Hotel Georgetown
6.4
VIJAYASUNDRAM from Malaysia
Business traveler
Superior
Stayed 1 night in December 2017
Basic, near to love lane”
Quite basic. Just stayed a night and enjoyed the surrounding. Walking distance to the love lane. Location is good.
Reviewed April 12, 2018
Dear Vijayasundram, Thank you for your time to write and share your stay experience. I am sure that the information will be useful to other travelers. We look forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
Responded April 13, 2018
Bayview Hotel Georgetown
10.0
MUHAMMAD from Malaysia
Couple
Superior
Stayed 1 night in April 2018
Best hotel and best service.”
Best location and the best hotel in georgtown.
Reviewed April 09, 2018
Dear Muhammad, Thank you for such an excellent rating. We hope that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded April 10, 2018
Bayview Hotel Georgetown
6.8
MING from Malaysia
Couple
Standard Twin
Stayed 1 night in December 2017
Good location but hotel is quite old”
Hotel location is in the heart of Georgetown but the hotel is quite old.
Reviewed April 04, 2018
Dear Ming, Thank you for rating us. We hope that you had an enjoyable stay with us. Looking forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
Responded April 04, 2018
Bayview Hotel Georgetown
6.0
John from Canada
Solo traveler
Standard Twin
Stayed 4 nights in March 2018
totally brain dead staff”
Took them 23 minutes to check me out when in a rush to airport, door locks and tv wasn't properly.functioning and they refused to m9ve me to a different room. I would definitely invest a little more and stay somewhere else. The mold smell in the bathroom is also disgusting.
Reviewed April 02, 2018
Dear Mr.John, Thank you for your time to write and share your stay experience with us. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest satisfaction, apparently, in this case, we fell short.Sincere apologies for the door locks, tv issues and mouldy bathroom that we should have change your room at that time without delay.We humbly noted on our inefficiency during the checkout, understanding that time was a peak moment but it could be better and more express process. We look forward to welcoming you again in future. Best Regards, Melvin Ho Assistant Front Office Manager.
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Bayview Hotel Georgetown
10.0
Peter from Australia
Couple
Deluxe
Stayed 4 nights in March 2018
Great location”
Great location and value for money........15 to 20 mins walk to most heritage sites and local food.
Reviewed March 31, 2018
Dear Peter, Thank you for such an excellent rating. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded April 02, 2018
Bayview Hotel Georgetown
6.8
Bryan from Malaysia
Family with young children
Superior
Stayed 1 night in March 2018
Good”
Room space is big & clean but do not stay near the pool area as the you can hear people sound coming from the area. Have parking but need to share with others which working in the next building.
Reviewed March 25, 2018
Dear Bryan, Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
4.8
Andrew from Thailand
Business traveler
Deluxe
Stayed 3 nights in March 2018
Acceptable”
arrived to be told that the hotel was full,despite having prepaid and checking in only half an hour after the earliest check in time.After much conversation I was given a downgraded room, on a low floor and with 2 big extractor fans right outside the window.With no refund of the difference in price.I checked out a day early ,as soon as I had finished my mission.
Reviewed March 25, 2018
Dear Andrew, First and foremost, thank you for choosing to stay at Bayview Hotel Georgetown recently. Providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. I am very sorry to learn that your experience with our service was less than adequate. Please accept our sincerest apologies for the unseemly incident as we value our guests and understand how important it is to offer exceptional service. I would like to thank you for bringing this to our attention. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to delighting you again on your next trip to Penang. Best Regards Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
6.8
Ooi from Malaysia
Family with young children
Standard Twin
Stayed 1 night in March 2018
Still in improvement”
Found hotel access card can't function well. Found small nail inside swimming pool when my child swimming, need to take necessary action due to renovation near swimming pool.
Reviewed March 21, 2018
Dear Ooi, First and foremost, thank you for choosing to stay at Bayview Hotel Georgetown recently. Providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. I am very sorry to learn that your experience with our service was less than adequate. Please accept our sincerest apologies for the unseemly incident as we value our guests and understand how important it is to offer exceptional service. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
10.0
Michael from Canada
Solo traveler
Standard Twin
Stayed 4 nights in March 2018
Excellent facilities great staff good value for the money ”
The support staff ( sadly) I have forg
Reviewed March 21, 2018
Dear Michael, Thank you for such an excellent rating. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded March 21, 2018
Bayview Hotel Georgetown
2.8
SOON from Malaysia
Couple
Standard Twin
Stayed 1 night in March 2018
Reception rude, unfriendly. Room is bare minimum, no extra drinking water provided ”
Nothing stood out except a sore thumb experience!!
Reviewed March 20, 2018
Dear Soon, First and foremost, thank you for choosing to stay at Bayview Hotel Georgetown recently. Providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. I am very sorry to learn that your experience with our service was less than adequate. Please accept our sincerest apologies for the unseemly incident as we value our guests and understand how important it is to offer exceptional service. I would like to thank you for bringing this to our attention. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
9.2
Tan from Singapore
Group
Superior
Stayed 3 nights in March 2018
Overall great ! Will stay again.”
That 1 star facilities goes to wi-fi, and that 1 star cleanliness goes to bathtube. Bathtube on look its clean, but if you actually touch it, you can feel the dirt. Got to rub or scrub it clean.
Reviewed March 20, 2018
Dear Tan, Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
8.0
Suneswari from Malaysia
Family with young children
Deluxe
Stayed 1 night in March 2018
Room very dusty...son 1y7m nvr sleep the whole night.. ”
Please clean the room...make it dust free due to some of the visitor will have sinus prob same like us...
Reviewed March 19, 2018
Dear Suneswari, Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. We apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you and your family again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
6.8
Chan from Singapore
Couple
Standard Twin
Stayed 3 nights in March 2018
Good location”
Good location, within walking access to famous local street food. Room is big and functional but furniture a little old.
Reviewed March 18, 2018
Dear Chan, Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang.We hope that you had an enjoyable stay with us. Looking forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
Responded March 19, 2018
Bayview Hotel Georgetown
5.2
Evelyn from Singapore
Family with teens
Superior Room
Stayed 3 nights in March 2018
Overall ok. Need more signages along the corridors leading to the lift n stairway.”
Carpets seems a little old. Need to have the standard toiletries n room sander for every room. Pls improve on the breakfast spread.
Reviewed March 17, 2018
Dear Alex, Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you and your family again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
4.8
Melea from Thailand
Business traveler
Superior Room
Stayed 2 nights in March 2018
The worst hotel I’ve ever been”
The positive things about this hotel is location and size of room. Requested for a high floor, nice view and non-smoking room and was assigned to a lower floor with wall of the next building as my view. When we entered the room we were welcomed by the strong smell of cigarettes even if the room is on a no smoking floor. We requested to be transferred but never entertained. The guards though are very accommodating. Thank you! Will never go back to this hotel.
Reviewed March 14, 2018
Dear Ms.Melea, Sincere apologies on the unpleasant experience during your stay.We are very sorry that your requests on the room bedding was not efficiently fulfilled, this is due to we are high occupancy on that period.On the strong cigarette smell, your comments has been highlighted to our housekeeping team for solution and improvement.Thank you for finding the time out of your busy schedule to write to us for future betterment. We look forward to welcome and serve you again near future. Best Regards Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
4.0
Kwok from Hong Kong
Couple
Deluxe
Stayed 2 nights in March 2018
Not recommend. Hotel was old and not clean”
I booked double bed room for 4 nights. The hotel can only provide 2 single beds room . The room was not clean. There was ants running on the table and on the bed. Horrible.
Reviewed March 13, 2018
Dear Kwok, First and foremost sincere apologies on the unfortunate experience during your stay.Thank you for finding the time out of your busy schedule to write to us. We are so sorry that your requests on the room bedding was not fulfilled, this is due to we are on high occupancy.On the ants matter, your comments are very valuable and well acknowledged, we had shared your comments to our housekeeping team for solution and improvement. We look forward to welcome and serve you again near future. Best Regards, Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
8.8
Jenny from United Kingdom
Couple
Double Standard
Stayed 4 nights in February 2018
Good location and nice breakfast”
Hotel was ok. Room decor looked a bit tired but was clean. The hotel lobby was nicely air conned. There was a good selection for breakfast which was worth waking up for every day. The location of the hotel was good too.
Reviewed March 10, 2018
Dear Jenny, Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded March 13, 2018
Bayview Hotel Georgetown
5.2
Saw from Myanmar
Couple
Deluxe
Stayed 3 nights in March 2018
Swimming pool too small.”
Toilet smells of pee.
Reviewed March 09, 2018
Dear Saw, First and foremost, thank you for choosing to stay at Bayview Hotel Georgetown recently. Providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. I am very sorry to learn that your experience with our service was less than adequate. Please accept our sincerest apologies for the unseemly incident as we value our guests and understand how important it is to offer exceptional service. I would like to thank you for bringing this to our attention. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Show more
Bayview Hotel Georgetown
12345
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