First timers”

Our booking with this hotel was last minute because we didn't want to stay on the first hotel that we checked in. When we came to the hotel to check for the availability of rooms, the front desk officer was kind enough to check their booking. One of the staff, John, was even kind enough to show us a room for our viewing before we can decide to push thru with our booking. The room was nice though it needs a little improvement, especially on the bathroom. Pros + nice location (near shopping area, beach) + friendly staff + free shuttle around the shopping area Cons - cleanliness can be improved (saw a cockroach inside our room, bathroom needs cleaning) - construction on going, it can get a little noisy during the day - swimming pool under renovation

Amazing!”

Big room, clean, courteous staffs. Free shuttle to the mall and GPO :)

Perfect Place to stay”

location is center of Guam. near to Galleria, bus stop, hotels where you can swim. there’s a hotel van- they can bring you to Micronesia, Galleria, KMart. you cam also arrange for pick up. there’s a 24hrs convenient store. thought the rooms are outdated but it does not matter coz its clean.m (im the kind of person who is not particular with the room coz i just stayed there for sleeping. most of the time im out of my room. for as long as its being clean everyday, im okay with it).

Accessible best spot”

Very accessible, few steps to ABC store a convenient store, Cappriciosa an Italian resto, a small amusement park, bus station. Down the hill it’s Westin Hotel easy access to beach front. Walking distance to Eggs ang Things best for breakfast. Few more steps it’s the Rodeo Drive of Guam - along Pale Drive

CUSTOMER SERVICE IS GOOD”

EMPLOYEES ARE QUITE GENTLE AND THEY'RE EAGER TO BE YOUR HELP.

Pool a little disappointing”

Everything about this hotel was great. However, the pool was a little disappointing.

Staff were very accomodating and helpful”

The complimentary shuttle that goes around designated locations saved us money during our stay.

close to everything”

location is good.. near to bus stop, also close to the malls and restos... staffs is also friendly.. big rooms and free wifi...

Exceptional”

Very good place to stay

Short and sweet”

It was located a few minutes walk from the shopping area. The ocean can be seen from our balcony which is a plus. The room and bathroom is very spacious. Stayed here for 3 nights, definitely recommended and will surely stay here again on our next visit.

Plot Twist”

When we came to the hotel, the staff said that the hotel was fully booked despite having agoda booked a room for me. So they transferred me to oceanview hotel instead with a room upgrade.

Very good”

On our first night they forget to give us the extra bed that we have paid how can I request for a refund on that they only give us to double bed but we have paid an additional 2 extra bed

Excellent Value for money”

Value for money(about 130$) was excellent. The room was wide and cozy, facilities was old but acceptable. Staff treated kindly. You can reach the beach 15 minutes on foot, but as it is so sunny, it's not a short trip. You can hear every single sounds from next room and hallway, music and screaming from mini amusementpark next to the hotel. If you are not sensitive to soundproof, you'll be satisfied.

Great View, Good Location”

The hotel had excellent staff members. It is slowly being renovated, so prices will eventually increase with newly renovated rooms.

Good!”

was placed in a different hotel. The road is so stiff. Good location though

Very good”

Going thru renovation to update itself. I had Requested the top floor with views. Good location to shopping, beach, restaurants...I will stay here again as a business travel as good value for $.

Thumbs up”

This hotel's location is very good. Very near the DFS shops and restaurants. It is also one of the cheapest hotels in the area. Cleanliness and AC are good but sadly this hotel needs renovation in order to keep up.

Know what you are getting”

There seem to be two separate properties, one of them with two wings, that are sold under this banner. I was not accommodated in the tower building that is on the website. There is quite a bit of reorganisation and restructuring going on as the three accommodation options are being merged under one company. Some aspects of the property are showing their age, but my room was nice, roomy, well-kept and provided for. Shuttle to/from airport was $12 each way, about half the cost of a taxi, so worthwhile for a single traveller.

you pay for what you got”

old hotel but still keep the maintenance. the staff there doesnt really impress me because instead of recommend or introduce the local transport to me, they tell me to take a taxi.

Just right to stay cheap”

It is cheap to stay alone or just men, and the room is spacious and nice. Not good for couples. But No problem if you don't want the atmosphere.