Recent customer comments

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Good



based on 2859 reviews
  • Cleanliness 6.7
  • Facilities 6.3
  • Location 7.5
  • Room Comfort/Standard 6.8
  • Service 6.8
  • Value for money 6.7
  • Food/Dining 6.2
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Ahmad from Malaysia
Families with young children
Stayed one night in March 2016
Need inprovement
bad service lift and very limited parking
Reviewed March 16, 2016

vijiarani from Malaysia
Families with older children
Superior Room
Stayed one night in March 2016
overrall it is good place to stay.
I was expecting the TV will have more channels, it was dissapoinment no could not watch the channel vasantham (Singapore channel) I hope the management will look into this . Hope to see the channel will extended by my next visit
Reviewed March 14, 2016

Richard from Malaysia
Families with young children
Superior Room
Stayed one night in March 2016
bad attitude of towards handling of complaints
lifts broke down, only one lift to serve in such a big hotel. did not look into safety of the clients. Poor assistance when encounter problems. Emergency exits not proper indicated & were locked in some floors.
Reviewed March 14, 2016

Muhammad from Malaysia
Business travelers
Superior Room
Stayed one night in March 2016
Crap
Aircond is worse, sleep soaked in sweats
Reviewed March 12, 2016

Toni from Singapore
Couples
Family Suite (1 Double Room and 1 Twin-Beds Room)
Stayed one night in March 2015
Great hotel
location, price and cleanliness
It was good, very nice hotel
Reviewed March 11, 2016

Vinod from India
Business travelers
Deluxe
Stayed one night in March 2016
Business
Satisfied
Reviewed March 10, 2016

Yap from Malaysia
Couples
Superior Room
Stayed one night in March 2016
Pleasant
Ambience, cosy and clean
Good
Reviewed March 08, 2016

Madihah from Malaysia
Families with older children
Superior Room
Stayed one night in February 2016
Very satisfied!
Clean, comfortable, strategic
Absolutely love the hotel! It was clean and comfortable as expected. Parking is always available. Love the fact that the whole facilities is in one building, including the parking lot, so it is very convenient. Will definitely stay here again whenever i come to Melaka.
Reviewed February 22, 2016

Mohd from Malaysia
Business travelers
Superior Room
Stayed 2 nights in February 2016
Good food!
Good food!
Reviewed February 21, 2016

Kay from Malaysia
Couples
Stayed 13 nights in February 2016
Good
Great customer service
Reviewed February 18, 2016


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