Recent customer comments

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Good



based on 2856 reviews
  • Cleanliness 6.7
  • Facilities 6.3
  • Location 7.5
  • Room Comfort/Standard 6.8
  • Service 6.8
  • Value for money 6.7
  • Food/Dining 6.2
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Koh from Malaysia
Couple
Stayed one night in August 2015
Every thing is "antik"
Space, location
Refrigerator out of order., limited TV channel, .......
Reviewed August 23, 2015
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Sammi from Singapore
Group
Studio Suite
Stayed one night in August 2015
Slow service
Huge room, dark, comfy
Room huge in size, king size bed, location ok. Staff is very slow in service though considered polite.
Reviewed August 22, 2015
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Christina from United Kingdom
Solo traveler
Stayed 2 nights in August 2015
Awful
location
Service was poor, the rooms poor & the noise of building works horrendous. I have nothing good to say & I left early
Reviewed August 20, 2015
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tumilah from Singapore
Family with older children
Deluxe
Stayed 3 nights in August 2015
Hotel near city and convenience location
Good location. The staff are friendly. Wifi connection very good.
Upon arrival very tired due to traffic jam. The room aircon not cold n feel very warm . Maybe there are mosquitoes in the room cause i was biiten on the legs. Overall the staff is frendly.
Reviewed August 14, 2015
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Tan from Malaysia
Couple
Deluxe
Stayed one night in February 2015
Good
large room , toilet nice , good view
good
Reviewed August 13, 2015
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CHIN from Singapore
Group
Stayed one night in August 2015
Rooms await upgrading
Hotel staff were friendly, wifi connectivity was excellent and car parking was free.
Not so pleasant as Air conditioning was bad on Level 10 as rooms designated by front desk put us for a night stay. anyway we tahan and hope that hotel speed up their upgrading.
Reviewed August 12, 2015
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CHIN from Singapore
Group
Stayed one night in August 2015
Hotel Rooms under upgrading which need to speed up
Friendliness of Hotel Staff, Wifi connectivity is good and Car parking is Free.
Not so Pleasant as Air conditioning was bad and could not be improved as we were put on Level 10 where rooms awaiting upgrading or renovation according to front desk.
Reviewed August 12, 2015
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JEYA from Malaysia
Couple
Stayed one night in April 2015
Old Hotel
cant think of any
Rooms were outdated, furniture .. bedding, carpets .. 4 star rating is over rated.
Reviewed August 11, 2015
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CHOW from Malaysia
Couple
Stayed one night in August 2015
Renovation is a must
staff
staff is nice but whole building is going on renovation (feel not so comfortable). Restaurant tableware is dirty and keep in shortage, luckily the food still acceptable. Conclusion is the price i paid not worth for it
Reviewed August 10, 2015
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Emily from United Kingdom
Solo traveler
Stayed 2 nights in August 2015
Ideal for what we wanted - comfortable and clean
Big rooms. Helpful staff. Decent location from bus station.
Good - bus from station to hotel was 20 ringgit - not worth the hassle of the bus. Staff - helpful! Told us good places to eat. About 10 min walk to jonker St on foot.
Reviewed August 07, 2015
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