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BB Hotel Sapa
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9.4 Exceptional location
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9.4Location
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Excellent
From 155 reviewsSee what guests said
8.6
97% would recommend to a friend
  • Airport transfer

  • 90 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
Junior Suite
...
  • City view
  • 50 m²/538 ft²
  • 1 king bed
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Suite
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  • City view
  • 50 m²/538 ft²
  • 1 king bed
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Superior
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  • City view
  • 30 m²/323 ft²
  • 2 semi double beds or 1 kin...
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Deluxe
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  • City view
  • 35 m²/377 ft²
  • 2 semi double beds or 1 kin...
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Family
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  • No view
  • 55 m²/592 ft²
  • 1 king bed
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Superior Room Hot Deal
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  • City view
  • 30 m²/323 ft²
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Verified guest reviews

Agoda Reviews (155)Booking.com Reviews (154)
Filter by guest type:
Cleanliness8.8
Facilities8.1
Location9.4
Room comfort and quality8.7
Service8.9
Value for money8.2
Provided by verified guests of Agoda
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Showing 108 verified guest comments
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9.6
Jason from Singapore
Couple
Superior
Stayed 2 nights in January 2018
Excellent location, nice hotel and great staff
The only feedback I can suggest is pls serve really hot food during cold winter period. The bun I had was not hot enough.
Reviewed January 13, 2018
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8.8
Thu from Vietnam
Family with young children
Superior
Stayed 2 nights in November 2017
Great hotel
Staffs are all supportive. Room is very tidy and nice with air conditioner equipped. WE love the center location of the hotel which is only some steps to the Church. We also love the buffet breakfast though there is not so many dishes.
Reviewed November 27, 2017
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8.4
Erwan from France
Couple
Junior Suite
Stayed 2 nights in October 2017
The best location in Sapa
breakfast is good. Staff is polite. rooms are pretty nice. the only bad point to the hotel would be the view (a small courtyard with opposite building (and especially no curtains, only an opaque roller blind so no privacy during day time with sun light... or privacy and no sun light...) Also at this moment there were construction work outside all around the hotel, it can be a bit noisy during day time, depending where your room is exactly.
Reviewed November 03, 2017
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7.6
QUOC from Vietnam
Couple
Superior
Stayed 1 night in October 2017
Great
It’s so good...!
Reviewed October 25, 2017
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7.2
Kim from Vietnam
Family with teens
Family
Stayed 1 night in September 2017
Very good
During National Holiday, I can't find a better hotel with the reasonable price. It is good to stay at the hotel. The hotel' location is excellent but it must be upgraded soon to compete with other hotels.
Reviewed September 07, 2017
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8.4
MyPhuong from United States
Couple
Superior
Stayed 1 night in August 2017
Excellent
Well only complaint would be that we asked for an early check in because we arrived early and that cost was $30. Pretty much half what the room cost. Then ate breakfast there and ended up getting sick from it. We had an 12pm check out and really couldn't go because I was not feeling well. So got charged another $30 for that. Even tho their food made me sick. I asked to just pay another day because at this point I had already did that, but I was told "we can not just add an extra day, you just have to pay late check out fee of 50% of room cost." Good deal for hotel, bad deal for guest.
Reviewed September 04, 2017
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8.0
Thanh from Vietnam
Business traveler
Superior
Stayed 2 nights in June 2017
good hotel
good hotel
Reviewed June 26, 2017
Dear Thank Thank you so much for your review of our hotel. We look forward to welcoming you back very soon when your travels bring you to Sapa Sincerely yours, Hijaaz Latheef General Manager
Responded July 13, 2017
BB Hotel Sapa
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9.2
ShiJun from Singapore
Group
Family
Stayed 1 night in June 2017
Great location at the heart of Sa Pa
We arrived in the morning and the hotel allowed us to check in earlier (6 hours ahead). If one would like to extend the hours, there is a nominal charge of USD40 for the family room option. The location was what blew us away - it was just beside the square which is essentially the centre of the Sa Pa town. It was also close to many of the top rated restaurants and bars around the city - Little Hanoi, Hill Station Deli, Hmong Sisters, Moments Romantic etc. The staff also allowed us to use the toilet to wash up after our day trek even though we didn't book the room. They also helped us to arrange our tours, prepared poncho and drinks for our hike. They were extremely helpful and informative and even advise us against going to Fansipan as it was too foggy during the period we were there. They suggested several other plans catered to our needs. Breakfast was great - it had a great range of options from the rather typical western breakfast with cereal, meat and cheese platter and salad to the more Vietnamese buffet style spread. You can even order a bowl of Pho during breakfast! :) A good rest is always important for nature sightseeing trips - it had the best King size bed I've ever slept in! Highly recommend this hotel!
Reviewed June 21, 2017
Dear ShiJun, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We love to hear your feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to Sapa Sincerely yours, Hijaaz Latheef General Manager
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10.0
Nga from Vietnam
Family with teens
Stayed 2 nights in May 2017
Best experience ever
The location is amazing. We get upgraded to a Deluxe and a Superior. The staff here was very friendly. They even helped us with directions and carrying our bags upon a hill. Overall, this is worth every penny. My entire family loves the hotel and when we come back to Sapa, we would be staying there.
Reviewed May 23, 2017
Dear Nga, Thank you for choosing the hospitality of U Sapa Vietnam and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. The team and I look forward to having you back in a not too distant future. Sincerely yours, Hijaaz Latheef General Manager
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BB Hotel Sapa
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8.0
JIHOUN from South Korea
Couple
Stayed 1 night in August 2016
Big hotel, nice location
A little bit noisy, however the location is good. Staffs are kind.
Reviewed April 03, 2017
Dear Jihoun, Thank you for choosing the hospitality of U Sapa Vietnam and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. The team and I look forward to having you back in a not too distant future. Sincerely yours, Hijaaz Latheef General Manager
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BB Hotel Sapa
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