Beachcomber Beachfront Hotel, a By The Sea Resort

2.5 stars out of 5
17101 Front Beach Road, Panama City Beach, Panama City (FL), United States, 32413

Highlights

80 meters to the beach

Air conditioning

Facilities

Beach

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Hot tub

Laundry

Non-smoking rooms

About us

Conveniently situated in the Panama City Beach part of Panama City (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Northwest Florida Beaches International Airport. As an added bonus, indoor pool is provided on-site to conveniently serve your needs.

This property is in high demand!

5 travelers have booked today.

Location 8.7
Service 7.1
Value for money 6.9
Facilities 6.5

Based on 166 verified reviews

Location

8.7

Service

7.1

Value for money

6.9

Facilities

6.5

Cleanliness

6.4

See map

8.7Excellent

Location rating score

Excellent location - 80 meters to the beach
Parking
FREE
Closest landmarks
Panama City Beach
80 m
Hot Tub
490 m
Tropical Jon Studio
630 m
Aaron Bessant Park
1.2 km
PCB Cigars
1.2 km

Good to know

Value for money6.9
Location rating8.7

Rooms available at Beachcomber Beachfront Hotel, a By The Sea Resort

Beachfront Suite - King with Kitchen
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 1 king bed
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Beachfront Classic Room - King - ADA
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  • Room size: 28 m²/301 ft²
  • Ocean view
  • 1 king bed
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King Suite Jacuzzi with Ocean/Gulf View
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  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Suite (Ocean/Gulf View)
...
    Enter dates to see prices
    Suite with Two Double Beds with Ocean/Gulf View
    ...
    • Room size: 28 m²/301 ft²
    • Sea view
    • 1 sofa bed and 2 double bed...
    Enter dates to see prices
    King Suite
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 1 sofa bed and 1 king bed
    Enter dates to see prices
    Two double suite
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 2 double beds and 1 sofa be...
    Enter dates to see prices
    Suite with Beach View
    ...
    • Room size: 51 m²/549 ft²
    • Non-smoking
    • 1 sofa bed
    Enter dates to see prices
    Beachfront Suite - Double/Double with Kitchen
    ...
    • Ocean view
    • 2 double beds or 1 sofa bed
    Enter dates to see prices
    Ocean/Gulf View King Suite
    ...
    • Balcony/terrace
    Enter dates to see prices

    Frequently asked questions

    While lodging at Beachcomber Beachfront Hotel, a By The Sea Resort, enjoy your early morning or evening wander at nearby park which include Aaron Bessant Park, Scott Field Park, and Frank Brown Park.

    Beachcomber Beachfront Hotel, a By The Sea Resort's policy concerning children's bedding considers guests age 2 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    The average room rate for Beachcomber Beachfront Hotel, a By The Sea Resort in the past month is 177.56 USD, compared to city's average of 255.23 USD.

    Beachcomber Beachfront Hotel, a By The Sea Resort accepts up to 4, with payment card options consisting of Discover Card, Visa, MasterCard, and American Express.

    Verified guests that stayed at Beachcomber Beachfront Hotel, a By The Sea Resort have given this property a rating of 8.703 for its exceptional location as the primary highlight for their stay.

    Verified business travelers that have stayed at this property have given Beachcomber Beachfront Hotel, a By The Sea Resort an average rating of 6.8. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

    Past couple travelers that have stayed at this property have given Beachcomber Beachfront Hotel, a By The Sea Resort an average rating of 7.2. You can look up on more specific customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

    Verified families with young children that have stayed at this property have given Beachcomber Beachfront Hotel, a By The Sea Resort an average rating of 6.7. You can look up more complete customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

    Verified families with older children that have stayed at this property have given Beachcomber Beachfront Hotel, a By The Sea Resort an average rating of 8.3. You can look up more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

    Past group travelers that have stayed at this property have given Beachcomber Beachfront Hotel, a By The Sea Resort an average rating of 6.7. You can find more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    Past local visitors that have stayed at this property have given Beachcomber Beachfront Hotel, a By The Sea Resort an average rating of 8.0. You can look up on more in depth customer testimonials, and responses for this property down in the review section.

    The closest airport to Beachcomber Beachfront Hotel, a By The Sea Resort is Northwest Florida Beaches International Airport, 17.0 km away.

    More about Beachcomber Beachfront Hotel, a By The Sea Resort

    More about Beachcomber Beachfront Hotel, a By The Sea Resort









    Unwind and Stay Active at Beachcomber Beachfront Hotel's Sports Facilities

    At Beachcomber Beachfront Hotel, a By The Sea Resort, guests can enjoy a range of sports facilities that cater to both relaxation and fitness enthusiasts. Whether you're looking to unwind or stay active, this hotel has you covered. One of the standout features is the indoor pool, perfect for a refreshing swim any time of the year. Dive into the crystal-clear water and feel your worries melt away as you enjoy a leisurely swim or engage in some invigorating water exercises. The indoor pool area is beautifully designed, with ample seating and a relaxing ambiance, making it an ideal spot to unwind after a day of exploring the vibrant city of Panama City.













    Delicious Dining Options at Beachcomber Beachfront Hotel

    At Beachcomber Beachfront Hotel, a By The Sea Resort, guests can enjoy a delightful dining experience with a range of delicious options. Start your day off right with a satisfying continental breakfast, included with your stay. Indulge in a variety of freshly baked pastries, bread, and muffins, along with a selection of cereals, yogurt, and fresh fruits. Sip on a steaming cup of coffee or tea, or choose from a variety of refreshing juices to kickstart your morning. Whether you prefer a light and healthy meal or a hearty breakfast, the continental breakfast at Beachcomber Beachfront Hotel has something to satisfy every palate. In addition to the continental breakfast, Beachcomber Beachfront Hotel also offers an on-site restaurant where guests can enjoy a delicious lunch or dinner. The restaurant serves a delectable menu featuring a variety of mouthwatering dishes, including fresh seafood, grilled meats, and flavorful vegetarian options. With a focus on using locally sourced ingredients, each dish is expertly prepared to showcase the flavors of Panama City. Sit back, relax, and enjoy a delightful meal while taking in the breathtaking views of the beach. Whether you're craving a light snack or a full-course meal, the dining facilities at Beachcomber Beachfront Hotel are sure to satisfy your culinary desires.

    Luxurious and Affordable Rooms at Beachcomber Beachfront Hotel, a By The Sea Resort

    Discover a range of luxurious and affordable rooms at Beachcomber Beachfront Hotel, a By The Sea Resort in Panama City, United States. With stunning ocean views and a prime beachfront location, this hotel offers a truly unforgettable stay. Choose from a variety of room types to suit your needs and preferences. Indulge in the ultimate comfort and convenience with the Accessible 1 King Suite, featuring a spacious room with a plush king bed. For those seeking a touch of luxury, the Ocean Suite with Jacuzzi boasts a private Jacuzzi where you can unwind and soak up the breathtaking views. The Ocean View King Suite offers a tranquil retreat with its king bed and panoramic ocean vistas. If you're traveling with family or friends, the Ocean View Suite is perfect, with two double beds or a sofa bed providing ample space for everyone. Booking your stay at Beachcomber Beachfront Hotel through Agoda ensures that you get the best prices available. With Agoda's competitive rates, you can enjoy a luxurious beachfront experience without breaking the bank. Additionally, Agoda offers a hassle-free booking process, allowing you to easily secure your preferred room type with just a few clicks. Don't miss out on this incredible opportunity to experience the beauty of Panama City at Beachcomber Beachfront Hotel, a By The Sea Resort.

    Experience Paradise at Panama City Beach

    Nestled in the heart of Panama City (FL), United States, Beachcomber Beachfront Hotel offers an idyllic retreat for beach lovers and adventure seekers alike. Located on the stunning Panama City Beach, this hotel provides guests with unparalleled access to pristine white sands, crystal-clear turquoise waters, and breathtaking sunsets. Whether you're looking to relax under a palm tree, take a refreshing dip in the ocean, or try your hand at thrilling water sports, Panama City Beach has it all. Aside from its stunning natural beauty, Panama City Beach is also known for its vibrant atmosphere and endless entertainment options. Just steps away from the hotel, you'll find a plethora of beachfront restaurants, lively bars, and charming shops. Indulge in fresh seafood delicacies, sip on tropical cocktails, or browse through local boutiques for unique souvenirs. For those seeking adventure, Panama City Beach offers an array of activities such as fishing charters, dolphin tours, and even helicopter rides for a bird's-eye view of the coastline. With its unbeatable location and a wealth of attractions, Panama City Beach is the perfect destination for a memorable beach getaway. Whether you're seeking relaxation or adventure, Beachcomber Beachfront Hotel provides the ideal base for exploring all that this coastal paradise has to offer.

    Traveling to Beachcomber Beachfront Hotel, a By The Sea Resort in Panama City (FL)

    Welcome to Beachcomber Beachfront Hotel, a By The Sea Resort, located in the stunning Panama City Beach, Florida. If you're planning a trip to this beautiful destination, getting to the hotel from the nearest airports is a breeze. The nearest airport to Beachcomber Beachfront Hotel is Northwest Florida Beaches International Airport (ECP), located approximately 17 miles away. Upon arrival, you have several transportation options to reach the hotel. One convenient option is to take a taxi or ride-sharing service, which will take you directly to the hotel. Another option is to rent a car from one of the car rental agencies available at the airport, giving you the freedom to explore the area at your own pace. If you prefer public transportation, you can also take a shuttle service from the airport to Panama City Beach. Several shuttle companies operate in the area, providing reliable and affordable transportation services. Once you reach Panama City Beach, Beachcomber Beachfront Hotel is just a short distance away, offering breathtaking views of the beach and easy access to the area's attractions. No matter which mode of transportation you choose, the journey from the airport to Beachcomber Beachfront Hotel is filled with picturesque views and the promise of a memorable stay at this charming By The Sea Resort. So sit back, relax, and get ready to soak up the sun and enjoy the warm hospitality of Panama City Beach.

    Discover Exciting Landmarks and Attractions near Beachcomber Beachfront Hotel

    Nestled in the heart of Panama City, Beachcomber Beachfront Hotel, a By The Sea Resort, offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you'll find the iconic M.B. Miller County Pier, where you can take a leisurely stroll along the pier and enjoy breathtaking views of the Gulf of Mexico. If you're a golf enthusiast, the Hombre Golf Club and Signal Hill Golf Course are both nearby, offering challenging courses and stunning scenery. For those looking to indulge in some local flavors, a visit to Sea Breeze Winery is a must. Explore the vineyard, learn about the winemaking process, and sample a selection of their award-winning wines. If you're in the mood for some outdoor adventure, head to Coconut Creek, where you can test your skills on the mini-golf course or take a scenic nature walk. Funland Gift Sp Arcd-Snack Bar is another nearby attraction, perfect for some family-friendly fun with arcade games and delicious snacks. Whether you're a nature lover, golf enthusiast, or simply seeking some relaxation by the beach, Beachcomber Beachfront Hotel's prime location ensures that you'll have plenty of options to explore and enjoy during your stay.





    A Culinary Adventure at Beachcomber Beachfront Hotel

    Indulge in a culinary adventure at Beachcomber Beachfront Hotel, where a variety of dining options await just steps away from your room. Start your day with a delicious breakfast at The Egg and I, known for their mouthwatering omelettes and fluffy pancakes. For lunch, head to Bay Street Deli & Bagel Bakery where you can savor freshly baked bagels and sandwiches made with the finest ingredients. In the evening, treat yourself to a unique dining experience at Mikato Japanese Seafood Steak House and Lounge, where expert chefs showcase their skills at the hibachi grill. If you're in the mood for seafood, Sharky's is the place to be, offering a wide selection of fresh catches and signature cocktails. For a casual dining experience, Saltys Bar & Grill is the perfect spot to enjoy juicy burgers, crispy fries, and ice-cold beers. Whether you're craving Italian cuisine or a cheesy pizza, Bubba's Pizza and Red Brick Pizza will satisfy your taste buds with their delectable offerings. Local Steamer is a must-visit for seafood lovers, serving up steamed crab legs, shrimp, and clams. To end the day on a sweet note, head to RJ's Wine by the Scoop for a scoop of their homemade ice cream. With such a diverse range of restaurants, Beachcomber Beachfront Hotel promises to take you on a culinary journey you won't soon forget.

    Shop 'til you Drop

    Located in the heart of Panama City, Beachcomber Beachfront Hotel is surrounded by a plethora of shopping landmarks. Just a short distance away is Pier Park, a premier outdoor shopping mall that offers a wide range of retail stores, restaurants, and entertainment options. For those looking for unique souvenirs and handmade crafts, Tropical Jon Studio is a must-visit. Panama City Beach Shopping Center and Wayside Shopping Center are also nearby, offering a variety of shops and boutiques for fashion enthusiasts. If you're in the mood for some retail therapy, head over to Regency Mall, where you can find a diverse selection of stores to cater to all your shopping needs. And don't forget to check out Ron Jon Surf Shop, a popular destination for surfers and beach lovers, offering a wide range of surf gear, apparel, and accessories. For those with a sweet tooth, Kilwin's Chocolate and Ice Cream is the perfect place to indulge in delicious treats. And if you're a cigar aficionado, PCB Cigars is a hidden gem that offers a wide selection of premium cigars. For all your surfing needs, GulfLife Surf Shop is just a short drive away. And for music lovers, Panama City Guitar Center is a haven for guitar enthusiasts, offering a wide range of musical instruments and accessories. With so many shopping landmarks in close proximity, Beachcomber Beachfront Hotel is the perfect base for a shopping getaway in Panama City.

    Affordable Luxury: Beachcomber Beachfront Hotel Offers Unbeatable Value in Panama City

    Looking for a beachfront retreat that won't break the bank? Look no further than Beachcomber Beachfront Hotel, a By The Sea Resort in Panama City. With an average room price of just $185, this hidden gem offers affordable luxury that is hard to match in the city. Compared to the average price of a hotel room in Panama City, which stands at $163, Beachcomber Beachfront Hotel provides exceptional value for money. Not only do guests get to enjoy the stunning views of the Gulf of Mexico from their rooms, but they also get access to a range of top-notch amenities and services. From the moment you step foot into the hotel's stylish lobby, you'll be greeted with warm hospitality and a sense of tranquility. The spacious and tastefully decorated rooms are designed to provide the utmost comfort, featuring plush beds, modern furnishings, and private balconies overlooking the pristine beach. In addition to the well-appointed rooms, Beachcomber Beachfront Hotel offers a host of amenities to enhance your stay. Take a dip in the sparkling outdoor pool, unwind in the hot tub, or bask in the sun on the sundeck. The hotel also boasts a fitness center, perfect for those looking to stay active during their vacation. With its unbeatable value and prime beachfront location, Beachcomber Beachfront Hotel is the ideal choice for travelers seeking an unforgettable stay in Panama City. Don't miss out on this affordable luxury - book your room today and experience the best of what this vibrant city has to offer.

    Great Location and Friendly Staff

    Beachcomber Beachfront Hotel, a By The Sea Resort, is a top choice for travelers looking for a great location and friendly staff. With its close proximity to everything you need and enjoy, you'll have easy access to all the attractions and activities in Panama City. The hotel offers stunning views of the beach and the Gulf, allowing you to relax and soak in the beauty of the surroundings. The staff at Beachcomber Beachfront Hotel is known for their friendliness and excellent customer service, ensuring that your stay is comfortable and enjoyable. The rooms are equipped with mini kitchens, providing convenience and flexibility during your stay. Moreover, the reasonable prices make this hotel a fantastic value for your money. Whether you're a repeat guest or visiting for the first time, Beachcomber Beachfront Hotel guarantees a memorable and pleasant experience.

    A Beachfront Oasis with Exceptional Location and Friendly Staff

    Welcome to Beachcomber Beachfront Hotel, a By The Sea Resort, where your dream beach vacation becomes a reality. Nestled along the pristine shores of Panama City, Florida, this hotel boasts a remarkable 8.5 rating for its unbeatable location. With direct access to the white sandy beaches and crystal-clear waters of the Gulf of Mexico, you'll find yourself in a tropical paradise right at your doorstep. Not only does Beachcomber Beachfront Hotel offer an idyllic setting, but it also prides itself on its friendly and attentive staff. With a remarkable 7.1 rating for staff performance, you can expect a warm welcome and exceptional service throughout your stay. The dedicated team is always ready to assist you with any requests or inquiries, ensuring that your experience is nothing short of extraordinary. In addition to its prime location and outstanding staff, Beachcomber Beachfront Hotel also offers great value for your money. With a commendable overall rating of 7.0 and a 6.7 rating for value, guests consistently appreciate the affordability and quality provided by this resort. From comfortable accommodations to a range of amenities, including a pool and beachfront bar, you'll find everything you need for a memorable and enjoyable stay. So why wait? Book your stay at Beachcomber Beachfront Hotel, a By The Sea Resort, and prepare to be captivated by its stunning location, friendly staff, and excellent value.

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    Amenities and facilities

    Good6.5

    Facilities

    Languages spoken
    • English
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Hot tub
    • Outdoor recreational features
    • Pool with view
    • Swimming pool
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Staff trained in safety protocol
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Elevator
    • Facilities for disabled guests
    • Heating in public area
    • Laundry service
    • Meeting/banquet facilities
    • Smoke-free property
    • Smoking area unavailable
    • Xerox/fax in business center
    Access
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed unavailable
    Getting around
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]

    Location

    17101 Front Beach Road, Panama City Beach, Panama City (FL), United States, 32413

    Excellent8.7

    Location

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-1 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 2 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Property announcements

    Guests under the age of 18 can only check in with a parent or official guardian or by having a guardian complete a minor authorization form. Contact the property for details. Please note, guests under 25 years will be charged a non-refundable fee of USD 25. This fee includes a 10% food discount at all restaurants and use of all resort amenities. Please note, if a credit card is not provided at check-in, the property will charge a USD 200 cash deposit for incidentals. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Reviews of Beachcomber Beachfront Hotel, a By The Sea Resort from real guests

    Provided by verified guests of

    Agoda logo
    7.1
    • Location score 8.7 out of 10 and is a high score in Panama City (FL)
      Location8.7
    • Service score 7.1 out of 10 and is a high score in Panama City (FL)
      Service7.1
    • Value for money score 6.9 out of 10 and is a high score in Panama City (FL)
      Value for money6.9
    • Facilities score 6.5 out of 10 and is a high score in Panama City (FL)
      Facilities6.5
    • Cleanliness score 6.4 out of 10 and is a high score in Panama City (FL)
      Cleanliness6.4
    High score for Panama City (FL)

    Rating

    9+ Exceptional (21)
    8-9 Excellent (13)
    7-8 Very Good (9)
    6-7 Good (9)
    <6 Below Expectation (34)

    Review summary

    Powered by OpenAI

    Guests love the great location of this hotel as it offers easy access to the beach, dining options, and attractions. The excellent and friendly staff service is also mentioned frequently. The beautiful ocean view from all rooms with a balcony and the nice pool area and beachfront access add to the appeal of this hotel.

    A few guests have suggested updating the hotel as some rooms are outdated. Cleaning and maintenance in some rooms could be better, and bug problems have been mentioned.

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    Show reviews that mention 

    Showing 86 verified guest comments
    Changed to review page 1
    1. 8.8
      Excellent
      Jenny from United States
      Family with teens
      Beachfront Suite - Double/Double with Kitchen
      Stayed 4 nights in April 2025

      “Overall Great Experience”

      My 13 year old son and I were traveling on a moderate budget but wanted to be right on the beach. We got a great deal through Agoda and loved the location of the hotel. The room was filthy but I had cleaning supplies and cleaned the room before we unpacked anything. You could tell that things had been recently upgraded but several things were broken and had not been attempted to be fixed in our room before our arrival (broken grate on AC UNIT, molding falling off wall). The couch was covered in food and sand and it was obvious that housekeeping hadn't tried to wipe it clean. I took a wet rag and was able to clean off the peanut butter stuck to it. We made sure to always lay a towel down before sitting there. The staff was very friendly and even helped us take our luggage up to our room. The view from our balcony was amazing. The pool and hot tub were adequate and the area around the pool was fine. We did get lunch from the Tiki Bar one day and it was ok. Unfortunately while we were there the elevators had pee in them 3 out of the 4 nights we stayed and reeked of urine until they were cleaned out the next day. We were also in between 2 other rooms/guests that smoked marijuana constantly, therefore our room smelled like it as well. Despite the dirtiness of the room, I would actually stay there again. The location and view were exactly what we wanted.

      Reviewed April 28, 2025
    2. 6.0
      Kristy from United States
      Family with teens
      Beachfront Suite - Double/Double with Kitchen
      Stayed 6 nights in March 2024

      “Not recommended!”

      Our check in time was supposed to be at 4:00cst. Upon arriving at 1:30 cst, we asked about early check in. We were told they would not be able to accomodate us until 3-3:30 at the earliest. We understood, that was just part of arriving early. We were able to change clothes and go down to the beach and pool area. At 4:00 we went to check in and then was told we would not be able to get our keys yet because our rooms were not ready. I had booked 2 rooms under my name and there were 3 other families traveling with us that each had their own rooms. None of the 5 rooms were ready at 4:00 as our agreement states. When asked why they were not ready we were told "we are short staffed with cleaning staff and due to a higher than normal late check out requests." This was Spring Break week and I was confused as to why they would allow any late check outs especially due to already being short staffed to get the rooms cleaned in a timely manner. Our rooms were available about 5:30pm but the other 3 rooms were not available until 6:30pm. All of us were finally in our rooms and able to unpack at 7:00pm. Some of us lost 3 hours of time on our first night due to this inconvenience. We asked to speak to the manager upon checking in and was refused because she was not on location at that time. We tried a couple of times throughout our stay to speak with Sherry but were always given the runaround. Finally upon checking out, one of the others did get to speak to Sherry and she told him that she would credit us all for our inconvenience and was very apologetic. Upon arriving back home, we contacted Sherry to verify that the credit would be taken care of and she assured us it would be. "All 5 rooms would receive a credit of one night and it could take up to 10 business days to receive it." Here we are almost 2 weeks later and still nothing. I am very dissapointed in the situation but even more so that we were lied to. If you do not have the staff to accomodate cleaning rooms to have them available at the promised check in time of 4:00, do NOT allow people to check out late! Also, side note, one of the 2 elevators was constantly out of service daily. It would go out of service and then be repaired and work again until the next day. At one point, both elevators were out of service on our last day there.

      Reviewed April 18, 2024
    3. 5.6
      Kristy from United States
      Family with teens
      Beachfront Suite - Double/Double with Kitchen
      Stayed 6 nights in March 2024

      “Do NOT recommend!”

      Our check in time was supposed to be at 4:00cst. Upon arriving at 1:30 cst, we asked about early check in. We were told they would not be able to accomodate us until 3-3:30 at the earliest. We understood, that was just part of arriving early. We were able to change clothes and go down to the beach and pool area. At 4:00 we went to check in and then was told we would not be able to get our keys yet because our rooms were not ready. I had booked 2 rooms under my name and there were 3 other families traveling with us that each had their own rooms. None of the 5 rooms were ready at 4:00 as our agreement states. When asked why they were not ready we were told "we are short staffed with cleaning staff and due to a higher than normal late check out requests." This was Spring Break week and I was confused as to why they would allow any late check outs especially due to already being short staffed to get the rooms cleaned in a timely manner. Our rooms were available about 5:30pm but the other 3 rooms were not available until 6:30pm. All of us were finally in our rooms and able to unpack at 7:00pm. Some of us lost 3 hours of time on our first night due to this inconvenience. We asked to speak to the manager upon checking in and was refused because she was not on location at that time. We tried a couple of times throughout our stay to speak with Sherry but were always given the runaround. Finally upon checking out, one of the others did get to speak to Sherry and she told him that she would credit us all for our inconvenience and was very apologetic. Upon arriving back home, we contacted Sherry to verify that the credit would be taken care of and she assured us it would be. "All 5 rooms would receive a credit of one night and it could take up to 10 business days to receive it." Here we are almost 2 weeks later and still nothing. I am very dissapointed in the situation but even more so that we were lied to. If you do not have the staff to accomodate cleaning rooms to have them available at the promised check in time of 4:00, do NOT allow people to check out late! Also, side note, one of the 2 elevators was constantly out of service daily. It would go out of service and then be repaired and work again until the next day. At one point, both elevators were out of service on our last day there.

      Reviewed April 18, 2024
    4. 10.0
      Exceptional
      Tina from United States
      Couple
      Beachfront Suite - Double/Double with Kitchen
      Stayed 3 nights in November 2024

      “Waves out your Window ”

      We visit often to get away together from our large family. The views are amazing from sitting in your living room and watching the waves roll in , sunsets and just beach life in general . Beds are comfortable , and the bedding is clean and crisp . No stains or tattered . The rooms with double occupancy have a kitchenette with everything you need to cook . Doors separate the bedroom and living room for privacy of you jave family with you . Staff is amazing and friendly , they go above and beyond . We will be visiting again .Home away from home , but with a view .

      Reviewed November 10, 2024
    5. 8.0
      Excellent
      Jake from United States
      Solo traveler
      Beachfront Suite - King with Kitchen
      Stayed 1 night in March 2025

      “It's decent”

      For the price hard to complain but, the hot tub jets were down, my room barely had hot water in the shower. The balcony was nice and the room was clean enough. Good views and great beach access. The construction outside is quite bad right now though and would recommend staying elsewhere just cause all the construction right outside making access into and out of the resort quite a pain currently.

      Reviewed March 13, 2025
    Changed to review page 1

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