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Bedford Plaza Hotel

"Breakfast was very nice."

HEIDI - July 25, 2019
Deluxe King Non-Smoking - View Bedford Plaza Hotel
Lobby Bedford Plaza Hotel
Lobby Bedford Plaza Hotel
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Bedford Plaza Hotel

340 Great Road, Bedford, Bedford (MA), United States, 01730 - See map
Free Wi-Fi
See map
Nearby landmarks
GREAT ROAD GALLERY 270 m
Laurence G. Hanscom Field 2.9 km
Hanscom Air Force Base 2.9 km
Chip-in Farm 3.1 km
Job Lane House 3.6 km
Logan International Airport 24.1 km
Marlboro Airport 26.0 km
Norwood Memorial Airport 34.0 km
Manchester-Boston Regional Airport 51.2 km
Worcester Regional Airport 55.5 km

7.1

Very good

Location rating score

Very good location
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Fitness center

  • Laundry service

Cheaper than 80% of all properties in Bedford (MA) in the last 24 hoursCompared to 5 Bedford (MA) properties at Agoda for various dates
Value for money7.4
Distance to city center0.9 km
Location rating7.1

Rooms available at Bedford Plaza Hotel

Deluxe King Non-Smoking
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  • Room size: 20 m²/215 ft²
  • Separate shower/bathtub
  • 1 king bed
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Standard Double Room with Two Double Beds
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  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 2 double beds
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Deluxe 2 Double Bed
...
  • Room size: 20 m²/215 ft²
  • Separate shower/bathtub
  • 2 double beds
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King Hearing Accessible Roll In Shower
...
  • Room size: 26 m²/280 ft²
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Room #5692515
...
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    King Hearing Accessible Roll In Shower
    ...
    • Room size: 27 m²/291 ft²
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    Other
    ...
    • Room size: 20 m²/215 ft²
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    Room #5692514
    ...
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      Double room - Single use - De Luxe
      ...
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        DELUXE DOUBLE ROOM 2 DOBLE BEDS FOR NON-SMOKERS
        ...
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          Frequently asked questions

          What time is check-in and check-out at Bedford Plaza Hotel?

          Check-in is from 03:00 PM, and check-out is until 11:59 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

          How do I get to Bedford Plaza Hotel?

          For those who wish to drive their own cars, Bedford Plaza Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

          Can special events be hosted at Bedford Plaza Hotel?

          Large events and gatherings such as private events and engagements can be hosted at Bedford Plaza Hotel. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Event decoration service is offered to help your event go smoothly.

          Can business events be hosted at Bedford Plaza Hotel?

          Free Wi-Fi is available to help your business event or meeting a successful one.

          What is the smoking policy at Bedford Plaza Hotel?

          Bedford Plaza Hotel does not permit smoking in any of its rooms or indoor areas.

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          Overall rating:

          6.9

          Good
          52 reviews
          Cleanliness
          6.6
          Facilities
          6.0
          Location
          7.1
          Read all reviews >
          More about Bedford Plaza Hotel

          More about Bedford Plaza Hotel

          Built in 1969, Bedford Plaza Hotel - Boston is a distinct addition to Bedford (MA) and a smart choice for travelers. Only 0.9 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For those of you who want to venture out, GREAT ROAD GALLERY, Chip-in Farm, Job Lane House are just some of the attractions available to visitors.

          Take advantage of a wealth of unrivaled services and amenities at this Bedford (MA) hotel. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat, taxi service.

          Guests can choose from 99 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as fitness center, indoor pool, billiards to make your stay truly unforgettable. Bedford Plaza Hotel - Boston is a smart choice for travelers to Bedford (MA), offering a relaxed and hassle-free stay every time.

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          Most talked about facilities

          Housekeeping

          3 mentions

          Breakfast

          2 mentions

          Swimming Pool

          1 mention

          What they offer

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          Food and dining

          Breakfast options

          Continental

          Property's guest policies

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          Some helpful facts

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          Property announcements

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          Reviews of Bedford Plaza Hotel from real guests

          Provided by verified guests of Agoda
          6.9
          /
          10
          Cleanliness6.6
          Facilities6.0
          Location7.1
          Service6.6
          Value for money7.4
          High score for Bedford (MA)
          Rating
          9+ Exceptional (8)
          8-9 Excellent (0)
          7-8 Very Good (4)
          6-7 Good (1)
          <6 Below Expectation (12)
          Time of the year
          Mar - May (2)
          Jun - Aug (13)
          Sep - Nov (8)
          Dec - Feb (2)
          All guests (52)
          All room types
          All languages

          Show reviews that mention 

          Showing 25 verified guest comments
          12
          9.2
          Exceptional
          David from United States
          Couple
          Deluxe King Non-Smoking
          Stayed 1 night in November 2017

          Exceptional”

          For the money the hotel was very nice. As with the other reviews, the outside of the hotel doesn't look very nice, but the rooms were clean, our shade in the bathroom was broken, but wasn't a damper on the room. I would recommend staying here if you are looking for an affordable place to stay but aren't expecting an extremely high end hotel

          Reviewed November 10, 2017

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          Responded February 20, 2020
          Bedford Plaza Hotel
          10.0
          Exceptional
          Preston
          Couple
          Stayed 2 nights in March 2019

          unique setting”

          This Hotel is very different in it's design. The staff was very pleasant, the accommodations were very good. The breakfast was good. Parking was located under the hotel.

          Reviewed March 29, 2019

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          Responded February 20, 2020
          Bedford Plaza Hotel
          7.2
          Very good
          Rob from United States
          Family with young children
          Deluxe King Non-Smoking
          Stayed 5 nights in July 2019

          Met the needs. Pool, bed, ac, and location. Needs updating though ”

          We were able to get a great deal online. The computer defaulted is as a single king bed, so we called and the staff kindly changed us to a room with two double beds. We arrived early and they did not charge us extra, the room was a bit small but had all we needed. Including a fridge and microwave. The bathroom was probably the room that needs the most work. The shower didn’t drain fast, the tile grout had mold or dirt spots, and it was dated. The pool area was nice on the inside. Since the location had no views, the windows open up to the indoor pool. This gave a nice beachy feel when inside by the pool. Breakfast was served each day but was minimal. Waffles, cereal, fruit, yogurt, bread, pastries, juice, hard boiled eggs, and basic bagels. The coffee was terrible, but it allowed us to start our day of exploring in Boston and Salem. I would go back, i only wish they could update because it has great potential. Thank you for a nice stay. Be well

          Reviewed July 19, 2019

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          Responded February 20, 2020
          Bedford Plaza Hotel
          7.2
          Very good
          Susan from United States
          Business traveler
          Deluxe King Non-Smoking
          Stayed 1 night in May 2018

          One night stop-over on business”

          The hotel staff were pleasant, kind and helpful (they should be required to wear uniforms with name tags, though - I didn't always know who was staff or not). I loved the garage-style parking, and the location was very convenient! The potential of this small privately owned hotel is enormous. That said, the age of the hotel is clearly showing, and it appears that superficial additions (modern TV, writing desk with fancy lamp, etc.) are being used to mask the wear and age of the building. The ceiling in the bathroom (no fan) had been patched with two different kinds of plaster, outlets were hard to find and awkwardly placed, and carpet and paint had been carelessly installed/applied. The drapes were too small for the interior window (a privacy concern for a woman travelling alone). Unfortunately the mattress (hard) and pillows were not very comfortable, either. The common areas need updating as well.

          Reviewed May 23, 2018

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          Responded February 20, 2020
          Bedford Plaza Hotel
          7.2
          Very good
          HEIDI from United States
          Family with young children
          Deluxe King Non-Smoking
          Stayed 1 night in July 2019

          Very good”

          The rooms were very nice and the beds very comfortable. The room was very nice and theI The room was very nice and the beds were very comfortable did book this hotel with my 9 year granddaughter because it had a late check out and pool and when we checked in we were told to the pool was closed. The health dept was there and it did not pass inspection so pool was closed. Breakfast was very nice.

          Reviewed July 25, 2019

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          Responded February 20, 2020
          Bedford Plaza Hotel
          6.4
          Good
          Angie from United States
          Solo traveler
          Deluxe King Non-Smoking
          Stayed 1 night in July 2020

          Good”

          I couldn't say much for the staff or the facilities, since I came during a pandemic so it was virtual check-in and the pool was closed. The bed seemed high quality and very comfortable. It was a bargain price so expect that you're going to deal with slightly older/slightly shabby furnishings in the room.

          Reviewed July 13, 2020

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          Thank you for your review.

          Responded October 16, 2020
          Bedford Plaza Hotel
          7.6
          Very good
          arghodeep from United States
          Group
          Deluxe 2 Double Bed
          Stayed 2 nights in September 2017

          Decent place to stay”

          Nice location, close to Indian restaurant. Breakfast was good. The lift was out of order as someone used it beyond it's weight capacity. It was not fixed for the next 2 days. I saw elderly people struggling to get to their rooms on the 3rd floor. Swimming pool is good, although I saw nobody using that. I felt the room freshner was too strong and had a hard time breathing for the first 10 minutes when we checked in. Closed as well as open parking available(all free). Value for money. Agoda.com gave me cheaper rates than Expedia or Hotels.com for the same rooms.

          Reviewed September 05, 2017

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          Thank you for your review, lift is fixed .

          Responded February 20, 2020
          Bedford Plaza Hotel
          4.8
          Joseph from United States
          Group
          Stayed 2 nights in July 2018

          Mediocre at Best”

          I can't say that this was an objectively bad hotel, but it certainly was not a good one. The rooms were passable, mildly clean and sparse. There is a pool on the first floor, open to all of the hallways, which was odd, though I never used it. Continental breakfast was pretty lacking. The night staff person seemed fairly unhelpful. There were no cuts available (hardly a necessity). But they were also unable to give me an extra blanket, which was very odd and frustrating. Their understanding of English was fairly good, but they seemed pretty blah and insincere. I can't say I was their biggest fan. If you can get a better deal at a Comfort Inn or other chain hotel, you'll likely be much happier there. But, in a pinch, this roughly passes.

          Reviewed July 31, 2018

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          Responded February 20, 2020
          Bedford Plaza Hotel
          9.6
          Exceptional
          Vernon from United States
          Solo traveler
          Deluxe King Non-Smoking
          Stayed 1 night in July 2020

          I always stay here when I go for appointments to Lahey Clinic. And the cost is very important. ”

          The bathroom toilet is too small to the ground. For handicap people it’s very hard to use the toilet

          Reviewed July 13, 2020

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          Thank you for your review, we do have handicapped accessible rooms theybare listed as suite rooms. You need to choose that when making your reservation.

          Responded June 05, 2021
          Bedford Plaza Hotel
          10.0
          Exceptional
          Nicholas from United States
          Solo traveler
          Deluxe King Non-Smoking
          Stayed 1 night in August 2020

          Exceptional”

          great prices

          Reviewed October 14, 2020

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          thank you for your review.

          Responded June 05, 2021
          Bedford Plaza Hotel
          10.0
          Exceptional
          Nasifu from United States
          Couple
          Deluxe King Non-Smoking
          Stayed 1 night in July 2019

          Exceptional”

          Ggg

          Reviewed August 30, 2019

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          Responded February 20, 2020
          Bedford Plaza Hotel
          5.2
          Indra from United States
          Family with young children
          Stayed 4 nights in June 2019

          Poor customer service, dirty bathroom .”

          Booked for 5 people but they gave only 2 queen beds. They said there record showed 2 people only. I showed them the receipt with 5 person reservation. They wanted to charge me $40 extra per night if they supplied a mattress. So , one of us had to sleep in the chair and couch for 4 nights. I say hell no to this hotel

          Reviewed June 29, 2019

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          Responded February 20, 2020
          Bedford Plaza Hotel
          5.2
          Jack from United States
          Business traveler
          Stayed 1 night in November 2019

          Should've done done more research before.”

          I booked this for me and my adult daughter prior to an early am medical visit She read reviews about mice and bedbugs and booked the Hampton Inn instead. I lost my non-refundable deposit. Should've done done more research before.

          Reviewed November 20, 2019

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          Responded February 20, 2020
          Bedford Plaza Hotel
          4.4
          Pam from United States
          Family with young children
          Deluxe 2 Double Bed
          Stayed 2 nights in February 2018

          Property is old, is in process of renovation but is with a musty smell. Rooms are crowded.”

          Bathroom Window was cracked and taped. Rooms look on surface to be clean but carpets are in need of steam cleaning, lots of stains. Towels are small and hard. Bed and pillows are surprisingly comfortable. Bath is small, shower had no pressure, outlet is above mirror at ceiling and hard to get to. Hairdryer didn’t work. Night staff person not at all accommodating and not knowledgeable. Hotel has potential with lots of major renovation . It’s in a nice location.

          Reviewed February 23, 2018

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          Responded February 20, 2020
          Bedford Plaza Hotel
          10.0
          Exceptional
          Jennifer from United States
          Solo traveler
          Deluxe King Non-Smoking
          Stayed 2 nights in July 2020

          I feel safe and secure and the manager is honest with what he promise ”

          It is quiet and no set of traffic along hall way

          Reviewed July 28, 2020

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          Thank you for your review.

          Responded June 05, 2021
          Bedford Plaza Hotel
          2.0
          Patricia from United States
          Couple
          Stayed 1 night in November 2018

          Staff was rude to me on the phone”

          Agoda failed to tell me this was a non smoking hotel so I was charged $100 when I booked the room it did not say it was non smoking

          Reviewed November 15, 2018

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          Responded February 20, 2020
          Bedford Plaza Hotel
          10.0
          Exceptional
          David from United States
          Business traveler
          Stayed 2 nights in November 2018

          Great value and no proble.ms.”

          Excellent value.

          Reviewed November 07, 2018

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          Responded February 20, 2020
          Bedford Plaza Hotel
          6.0
          Isaac from United States
          Solo traveler
          Deluxe King Non-Smoking
          Stayed 1 night in November 2019

          Alright for the money”

          Pretty shabby place but just needed to sleep for the night and it was ok for that. A bunch of people smoking pot outside tho.

          Reviewed January 02, 2020

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          Thank you for your review, we have addressed these issue and now removed everyone from the property who smokes.

          Responded February 20, 2020
          Bedford Plaza Hotel
          2.0
          Dawnne from United States
          Business traveler
          Deluxe King Non-Smoking
          Stayed 1 night in July 2018

          unpleasant customer service”

          When I arrived I had found out my vehicle did not fit in the garage below the hotel and I called to find out where to park so I could check in, the man that answered the phone was abrupt and short and hung up on me. So I decided to not stay after such a poor first interaction and am not happy that it was non refundable, they truly should work on their professionalism. Would nit recommend and is zero stars in my book

          Reviewed July 30, 2018

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          Responded February 20, 2020
          Bedford Plaza Hotel
          4.0
          Robert from United States
          Solo traveler
          Deluxe King Non-Smoking
          Stayed 23 nights in September 2020

          Bad. Bring your own towels ”

          Horrible place to stay. The linen was dirty. The clientele are not the best of sorts. When dude was smoking meth right outside the front lobby doors in plain view. Carla arm constantly going off in the parking garage all through the night. Staff unable to do anything because there is no we there at night. You get what you pay for.

          Reviewed October 04, 2020

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          Thank you for your review.

          Responded June 05, 2021
          Bedford Plaza Hotel
          12
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