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Bedford Swan Hotel

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Excellent8.1
Based on 10 reviews
Bedford Swan Hotel
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9.2 Exceptional location
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9.2Location
  • 1 kilometers to public transportation

  • Hot tub

  • Air conditioning

  • Room service [24-hour]

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Room choices
Suite
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  • River view
  • Non-smoking
  • 1 double bed and 1 queen be...
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Luxury Double
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  • River view
  • Non-smoking
  • 1 double bed
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Double Room with River View
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  • 1 double bed
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Standard Double
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  • 1 double bed
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Standard Twin
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  • 2 single beds
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Verified guest reviews

Agoda Reviews (10)
Booking.com Reviews (1290)

5.7

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Excellent
based on 10 reviews
  • Cleanliness 8.6
  • Facilities 6.0
  • Location 9.2
  • Room comfort and quality 8.9
  • Service 8.4
  • Value for money 7.2
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Excellent
based on 5 reviews
  • Cleanliness 9.2
  • Facilities 8.0
  • Location 10.0
  • Room comfort and quality 9.0
  • Service 9.2
  • Value for money 7.6
Good
based on 3 reviews
  • Cleanliness 7.3
  • Facilities 5.0
  • Location 7.3
  • Room comfort and quality 10.0
  • Service 6.7
  • Value for money 6.0
Very good
based on 1 reviews
  • Cleanliness 8.0
  • Location 10.0
  • Room comfort and quality 6.0
  • Service 8.0
  • Value for money 6.0
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8.4
Garry from United Kingdom
Couple
Standard Twin
Stayed 1 night in May 2017
Excellent”
Early morning noise of trolleys going in and out underneath our room.
Reviewed May 29, 2017
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9.0
John from United Kingdom
Solo traveler
Standard Double
Stayed 1 night in March 2016
Ideal town centre hotel”
Location, facilities, room standard
One night only, but good hotel with high standard. Did not use any facilities but was a pleasant stay. Recommend to explore historic Bedford.
Reviewed March 09, 2016
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7.3
Max from United Kingdom
Family with teens
Standard Twin
Stayed 2 nights in September 2015
Mixed bag”
Location, architecture, staff
There were a few problems which the management took on board and duly sorted out. No bottled water or facecloths in the room on arrival. Sirloin steak was tough for £20. Ill-placed protruding towel metal peg in narrow bathroom that gashed my head and needed medical treatment. But staff / management made all right noises and the following night bottled water was supplied in abundance along with face towels.The £20 steak was reimbursed. Would I stay there again? Yes, but top floor only as the floor boards make the hallways and the room above very noisy.
Reviewed September 25, 2015
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8.3
Jason from United Kingdom
Couple
Suite
Stayed 2 nights in March 2015
Weekend Break”
Location, Public areas and the bed & pillows were great.
I had booked a suite for a weekend break with my wife at the Swan hotel, we had no real complaints about the service or hotel itself if I had to make any negative comments it would be about our room number 236, it was quite cold in the room even with the heating on at 24 degrees, the rather small bathroom for the size of the room and noise from outside the windows and one guest in the room opposite made it difficult to have a good night's sleep.
Reviewed March 30, 2015
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8.7
Scott from United Kingdom
Couple
Standard Double
Stayed 1 night in January 2015
Overnight stay”
Location, staff and room service
The hotel was fine and the staff very professional.. Not sure if the car park charge is needed on top of the charge for the room.
Reviewed January 22, 2015
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9.3
jamie from United Kingdom
Couple
Suite
Stayed 1 night in December 2011
beautiful historic hotel on the banks of ouse”
roman style pool , room quality and finishing touches
On arrival at the hotel our thoughts where idyllic location very asthetically pleasing ,Parking charge is a bit much for a 4 star hotel especially as the hotel has its own carpark ,but our overall stay was pretty faultless , and the river view suite was a little it special ...I will return to the swan hotel soon i am sure ...
Reviewed January 05, 2012
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8.7
Wai-keung from China
Couple
Stayed 2 nights in November 2009
I had my wonderful journey in Bedford Swan Hotel.”
The location of the hotel is sited at the heart of the Bedford and the picture outside the hotel is very beautiful. The hotel itself is a memorable place having very good maintenance.
The food from the restaurant can be improved and my notebook was being locked up when I wanted to see my e-mails thru the WiFi of which should be improved to be free in charge.
As stated above, the hotel has its own advantage in the location that cannot be replaced together with the building. Hotel can improve for those dissatisfied items early. The price is in acceptable level. The staff performance is OK to me but few members seemed very green and are not well-trained. In general, the hotel is very good to me and I shall come to this hotel again because of its beautful place that I have never been. It is worth to live in this hotel in view of its surrounding especially near a river.
Reviewed November 06, 2009
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2.0
Eunjoo from South Korea
Solo traveler
Standard Double
Stayed 2 nights in January 2017
최악의 호텔”
아무리 환불안되는 조건으로 예약을 했더라도 같은 이름의 다른 지역으로 숙소를 혼돈해서 예약을 했는데 백프로 환불불가는 너무 심한듯하네요 기분이 아주 안좋습니다. 지역을 미리 조건에 작성했는데 다른지역의 호텔로 서치가 된것도 사이트에 매우 불만입니다. 최악었음
Reviewed January 07, 2017
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10.0
Carl from Sweden
Business traveler
Stayed 1 night in December 2010
Lov.”
everything
Det bästa hotellet, hög standard , vänlig personal, rum med allt som kan önskas, bästa sängar, tyst omgivning. Restauranger är av hösta klass med den bästa servicen. Frukost som en lunch med allt vad som kam önskas. Om Ni är i närheten av detta hotell tveka inte bättre finns inte
Reviewed April 11, 2011
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