Belmond Napasai
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 Belmond Napasai
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9.0
Exceptional
/10
(48 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location - 600 meters to the beach
Parking
FREE
  • The Orthodox Church540 m
  • Lomprayah High Speed Ferries790 m
  • John's Garden Restaurant and bar830 m
  • Santiburi Samui Country Club Golf Course2.47 km
  • Wat Phi Kho Thong3.03 km
  • Maenam Beach3.32 km
  • Mae Nam Post Office4.09 km
  • Relax sunset bar & restaurant4.71 km
  • Jack Doyle's Irish Pub5.16 km
  • Peace Tropical Spa5.48 km
  • Free Wi-Fi

    Belmond Napasai

    65/10 Moo 5, Ban Tai, Surat Thani, Mae Nam, Koh Samui, Thailand, 84330 - See map
    Exceptional facilities on premise
    9.6 facilities on premise
    Exceptional cleanliness
    9.5 rating for cleanliness
    • Airport transfer

    • 600 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Property ranking|Compared to 4,609 Koh Samui properties
    See all rankings
    Service score
    9.3/10
    Cleanliness score
    9.5/10
    Room comfort score
    9.2/10
    Location score
    8.7/10
    Better than
    99
    %
    of Koh Samui properties
    Better than
    99
    %
    of Koh Samui properties
    Better than
    99
    %
    of Koh Samui properties
    Better than
    98
    %
    of Koh Samui properties
    Value for money8.5
    Distance to city center12 km
    Location rating8.7
    Nearest airportSamui Airport (USM)
    Distance to airport10.4 km

    Rooms available at Belmond Napasai

    9.2
    Exceptional
    Room comfort & quality
    4-Bedroom Oceanfront Pool Residence
    4-Bedroom Oceanfront Pool Residence
    ...
    • Ocean view
    • Balcony/terrace
    • 1 king bed or 1 queen bed o...
    Enter dates to see prices
    2-Bedroom Oceanfront Pool Residence
    2-Bedroom Oceanfront Pool Residence
    ...
    • Ocean view
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    3-Bedroom Oceanfront Pool Residence
    3-Bedroom Oceanfront Pool Residence
    ...
    • Ocean view
    • Balcony/terrace
    • 1 king bed or 1 queen bed
    Enter dates to see prices
    1-Bedroom Oceanfront Pool Residence
    1-Bedroom Oceanfront Pool Residence
    ...
    • Ocean view
    • Balcony/terrace
    • 1 king bed
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    Oceanfront Villa
    Oceanfront Villa
    ...
    • Room size: 62 m²/667 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Seaview Villa
    Seaview Villa
    ...
    • Room size: 62 m²/667 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    One Bedroom Beachfront Villa
    One Bedroom Beachfront Villa
    ...
    • Room size: 92 m²/990 ft²
    • Balcony/terrace
    • 1 king bed or 2 sofa beds
    Enter dates to see prices
    One Bedroom Garden Villa
    One Bedroom Garden Villa
    ...
    • Room size: 92 m²/990 ft²
    • Garden view
    • 1 king bed or 2 sofa beds
    Enter dates to see prices
    Villa with Beach Front
    Villa with Beach Front
    ...
    • Balcony/terrace
    • Separate shower/bathtub
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    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
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    More about Belmond Napasai

    More about Belmond Napasai

    An overview

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    Most talked about facilities

    Beach
    4 mentions
    Food & Dining
    2 mentions
    Breakfast
    1 mention
    Swimming Pool
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Lai Tai Resturant
    Cuisine:European, Thai
    Menu:Buffet, A-la-carte
    Beach Restaurant
    Cuisine:European, Seafood, Grill/BBQ
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most recent reviews for Belmond Napasai
    Couple
    Stayed 3 nights in August 2019
    Exceptional9.6
    Wonderful stayIt was very nice to stay this hotel not only for relaxing but also for some activities. It gave us very cozy and quiet villa with great beach view so that we could make us relaxed whenever and wherever we were in the site. The size of the swimming pool is big enough to enjoy for adults, and it was also nice there was a small bar counter beside it. Overall, this is beach resort which we imagined. Beach was clean but very shallow especially during the morning time so that we could not swim. We never tried during the afternoon but we don’t think it was a good beach for swimming. It’s for seeing and playing with kids. It also gave a variety of activities such as beach volleyball, sea kayaking darts and so on. I would highlight that the staffs are very nice, helpful and well communicated. We remember Khun Sai’s help and support always with her smile. We had really a good time and cannot forget it.
    YukinobuReviewed August 16, 2019
    Family with teens
    Stayed 5 nights in July 2019
    Exceptional9.6
    A perfect beach retreatStill one of our most favourite beach resorts of all times. Super friendly staff from the reception desk down to the great 'beach boys'! Food is excellent and and service is at top level. We will surely be back!
    Joergfrom United KingdomReviewed August 06, 2019
    Couple
    Stayed 2 nights in May 2016
    Excellent8.4
    Bad ac and bedThe ac unit was simply not strong enough. Coupled with a bed that was way too soft it made it very hard to sleep.
    Gregfrom United StatesReviewed May 14, 2016
    Couple
    Stayed 4 nights in December 2015
    Exceptional10.0
    Luxury hotelIt was a pleasure staying at the Belmond Koh Samui. Understated luxury, at its finest. Wonderful staff, beautiful grounds, delicious food. It felt like our own private hideaway.
    Susanfrom United StatesReviewed December 25, 2015
    Couple
    Stayed 3 nights in April 2015
    Exceptional9.7
    nice hotel
    Ramifrom Saudi ArabiaReviewed April 17, 2015

    Reviews of Belmond Napasai from real guests

    Overall rating
    9.0
    Exceptional
    From 1060 reviews
    Provided by verified guests of
    Agoda Reviews (48)Booking.com Reviews (325)
    Rating via Agoda9.0
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.6
    Location8.7
    Room comfort and quality9.2
    Service9.3
    Value for money8.5
    High score for Koh Samui
    Rating
    9+ Exceptional (26)
    8-9 Excellent (9)
    7-8 Very Good (3)
    6-7 Good (0)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (11)
    Jun - Aug (10)
    Sep - Nov (2)
    Dec - Feb (18)
    All guests (48)
    All languages
    Showing 41 verified guest comments
    123
    9.6
    Exceptional
    Yukinobu
    Couple
    Stayed 3 nights in August 2019

    Wonderful stay”

    It was very nice to stay this hotel not only for relaxing but also for some activities. It gave us very cozy and quiet villa with great beach view so that we could make us relaxed whenever and wherever we were in the site. The size of the swimming pool is big enough to enjoy for adults, and it was also nice there was a small bar counter beside it. Overall, this is beach resort which we imagined. Beach was clean but very shallow especially during the morning time so that we could not swim. We never tried during the afternoon but we don’t think it was a good beach for swimming. It’s for seeing and playing with kids. It also gave a variety of activities such as beach volleyball, sea kayaking darts and so on. I would highlight that the staffs are very nice, helpful and well communicated. We remember Khun Sai’s help and support always with her smile. We had really a good time and cannot forget it.

    Reviewed August 16, 2019

    Dear Yukinobu, Thank you very much for taking the time to review your stay with us at Belmond Napasai. It was a great pleasure having you here and it is a great pleasure reading that you have enjoyed all the activities we offer as well as the peacefulness of the Resort. We do hope you will come back to visit. Warm regards from Koh Samui, Chloe Jacot-Descombes Guest Relations

    Responded August 17, 2019
    Belmond Napasai
    9.6
    Exceptional
    Joerg from United Kingdom
    Family with teens
    Stayed 5 nights in July 2019

    A perfect beach retreat”

    Still one of our most favourite beach resorts of all times. Super friendly staff from the reception desk down to the great 'beach boys'! Food is excellent and and service is at top level. We will surely be back!

    Reviewed August 06, 2019

    Dear Joerg, Thank you very much for your feedback. It was a great pleasure to have you stay with us at Belmond Napasai. The whole team is very happy you will surely be back and is very much looking forward to your next visit. Warm greetings from Koh Samui, Chloe Jacot-Descombes Guest Relations

    Responded August 07, 2019
    Belmond Napasai
    8.4
    Excellent
    Greg from United States
    Couple
    Stayed 2 nights in May 2016

    Bad ac and bed”

    The ac unit was simply not strong enough. Coupled with a bed that was way too soft it made it very hard to sleep.

    Reviewed May 14, 2016
    10.0
    Exceptional
    Susan from United States
    Couple
    Stayed 4 nights in December 2015

    Luxury hotel”

    The room in the villa, the beautiful property, the staff

    It was a pleasure staying at the Belmond Koh Samui. Understated luxury, at its finest. Wonderful staff, beautiful grounds, delicious food. It felt like our own private hideaway.

    Reviewed December 25, 2015
    9.7
    Exceptional
    Rami from Saudi Arabia
    Couple
    Stayed 3 nights in April 2015

    nice hotel”

    great hotel
    Reviewed April 17, 2015
    9.3
    Exceptional
    Karen from United States
    Solo traveler
    Stayed 5 nights in March 2015

    R&R”

    I thoroughly enjoyed the beach location, the service, and available activities.

    It was a lovely visit and perfect for a relaxing time at a beautiful location!

    Reviewed March 09, 2015
    9.7
    Exceptional
    Elina from Estonia
    Couple
    Stayed 1 night in February 2014

    Very relaxing place. Professional, helpful staff.”

    Nice hillside resort, beautiful pool and great seaview.

    We stayed for one night only, but would have loved to stay longer. Great hotel!

    Reviewed February 23, 2014
    9.7
    Exceptional
    Stephen from United Kingdom
    Couple
    Stayed 3 nights in February 2013

    Incredible stay”

    Staff, staff, staff

    The entire hotel staff were excellent and very attentive.

    Reviewed April 16, 2013
    9.3
    Exceptional
    Attila from Hungary
    Family with young children
    Stayed 4 nights in January 2013

    The most relaxing place I’ve ever been in Asia. ”

    possibility for sports, massage, recreation

    Even the welcome was very impressive by the management. The hotel is far from the bustling place. Ideal anyone who come really relax to Samui. The accommodation is fully prepared for those who do not want to go out hovever would be a misstake to miss the sights of the island. Outstanding cuisine with perfect service. The price is not cheap but include many of the services you shoud pay for in other places such: Internet, sports, early check in and late check out... I recommend to everyone who comes for recreation purpose.

    Reviewed January 13, 2013
    10.0
    Exceptional
    Chikako from Japan
    Family with young children
    Stayed 4 nights in June 2012

    Best hotel we have stayed in South East Asia!”

    Quiet location, Great with small kids, Excellent Service, Private Beach just in front!

    We stayed at Napasai by Oriental-Express four night and we only have great things to say about this place. We were greeted by the GM and friendly staffs upon arrival. Our room was better than we expected (better than pictures we have seen)and swimming pool and beach were kept very clean. We traveled with our 9-month old daughter and their staffs were great with her and even offered to look after her while we ate breakfast/lunch. We ate most of our meals at the hotel,and all the dishes we had were great. I will highly recommend this place.

    Reviewed July 05, 2012
    4.0
    Nicolas from France
    Family with young children
    Stayed 6 nights in April 2012

    Not a leading hotel of the world...why?”

    Location and the weather

    - The beach not nice artificel..you will not be able to swim... -The food not good, the breakfast not good -the service not good, they don't even speak english. -The villa seaview, nice view on the beach All in All I will not come back to any orient express. They would like to reduce the cost, and the quality is not here.

    Reviewed April 11, 2012
    9.0
    Exceptional
    PHILIPPE from Australia
    Couple
    Stayed 2 nights in March 2012

    Great hotel, excellent facilities, very good staff”

    Food, service, location, pool, beach, ambience

    We stayed 2 nights only but would have loved to stay longer. Had a beachfront suite, very nice location overlooking the sea. Spend the whole time at the resort, it is so relaxing, especially the infinity pool. Had dinner on the beach both nights, was very good, and so was breakfast.

    Reviewed April 01, 2012
    9.0
    Exceptional
    Myrna from Mexico
    Couple
    Stayed 4 nights in July 2011

    Excelent rooms and service. Exclusive location.”

    Great infrastructure and service.

    Awesome rooms and service. It is a bit far away of everything (restaurants, bars etc..). The international food at the hotel is surprisingly bad. Thai food is pretty OK.

    Reviewed March 13, 2012
    8.0
    Excellent
    bai from China
    Couple
    Stayed 3 nights in February 2011

    quiet and comfortable hotel with smile service”

    quiet,because,private beach

    very nice stay for three days,very quiet hotel with private beach, smile service, private villa, a nict place for couples. but we can not get beach front villa, it was a pitty,if stay in beach villa, it is best relaxation in napasai. enjoyed night seafood dinner on the beach, it was very comfortable and romantic.

    Reviewed February 20, 2011
    4.7
    Christopher from United States
    Couple
    Stayed 3 nights in January 2010

    Napasai Hotel, Samui, Thailand”

    Very nice, spacious & comfortable villas. Well kept grounds. Free internet in the room (when it works).
    Isolated, "compound" like feel, food mediocre and expensive. Beach is for show only, really can only wade in the ocean as there are big and dangerous rocks close by. Internet signal in the rooms is weak and only works about 50% of the time.

    Really just a chain "luxury" hotel. For whatever reason Orient Express Company wanted to have a property in Samui so they put this place up. The villas are on the side of the hill and by the beach. It's quiet and peaceful

    Reviewed February 09, 2010
    10.0
    Exceptional
    Rajesh from India
    Couple
    Stayed 3 nights in July 2009

    Excellent resort, amazing service,5 star,expensive”

    *Amazing rooms, beautiful decor (room and resort), great sea view *Great service and attention to detail, courteous staff *Quite, peaceful beach *Good food *Feel the 5 star quality, great value for money
    *Expensive food and spa *Hotel taxi and transfer service expensive *Pool was just average

    Our stay at Napasai was truly amazing,the treatment and service was royal. The staff are very courteous and patient. We had booked for sea view hillside cottage but they upgraded us to sea view cottage (closer to the beach and a more expensive room). But it was not right on the beachfront and view was blocked by the roof of another cottage. So we requested for a room change back to the hillside sea view room (which is a much better view and deal), the staff was patient and courteous showed us 2-3 options and shifted us.Our hillside sea view room had a clear sea view where we enjoyed beautiful views of the sunset!!The big pool with a sea view was another plus.It was overall a lovely experience.The attention to detail in setting up the rooms, the evening bed turn down service, notes on the fruits kept in the room shows the difference in quality and worth the higher cost.They have a good collection of dvds, books and great selection of cuisine (thai, french, continental).The hotel layout, cottages spread across, up and down the hillside and beach are beautiful. The free buggy service is always available incase your room is a bit far from the reception or mind the wonderful walk up /down the hill.

    Reviewed July 07, 2009
    8.7
    Excellent
    Todd from United States
    Couple
    Stayed 2 nights in August 2008

    napasai”

    quiet, good breakfast, private
    no place to walk on the beach

    great hotel for a quiet, private getaway. rooms were individual cottages that made us feel a world away from anyone else around. great bathrooms and nice staff. the breakfast was very nice. the pool was beautiful and the resort is right on the beach, but it wasn't suitable for long walks on the beach as the resort is secluded by a small stream on one side and rocks on the other.

    Reviewed August 22, 2008
    10.0
    Exceptional
    Stewart from United Kingdom
    Couple
    Stayed 3 nights in July 2008

    Napasai Stay”

    Tranquility, service, quality, food, and the swimming pool.
    Gym not up to standard. Beach at low tide during day has many visible rocks, and sea not swimmable due to low tide.

    Overall, we really enjoyed our stay at Napasai. Firstly, value for money was excellent. The standard of the rooms and villas are of the highest quality, the service was excellent all round. We really enjoyed the long swimming pool, which was great for lap swimming. The food at the restaurant for breakfast and dinner was fantastic. We also looked at purchasing one of their two bedroom villas, and was given a tour. However it was a little out of our price range at a lumpy $1.5mill. Highly recommend this place for anyone who needs to realx , wind down and enjoy some quality time with your loved one.

    Reviewed August 05, 2008
    9.0
    Exceptional
    Gwenaelle from France
    Family with teens
    Stayed 2 nights in December 2014

    Paradisiaque”

    La disponibilité du personnel, le service et confort
    Reviewed December 27, 2014
    8.3
    Excellent
    saunier from France
    Couple
    Stayed 6 nights in April 2012

    Hôtel de Luxe et service parfait.”

    Acceuil digne des "Orients Expresse". Aucun défaut en sept jours!

    Excellent Hôtel pour se reposer et se ressourcer. Très belle situation avec une des rares plages privée de l'île. Personnel souriant irréprochable et d'une politesse, gentillesse et disponibilité digne des "Orients Express". Le Must!

    Reviewed May 13, 2012
    123
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    • Excellent location
    • Maenam Beach