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Ben Tre Riverside Resort

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Excellent
Based on 152 reviewsSee what guests said
8.3
84% would recommend to a friend
Ben Tre Riverside Resort
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Lobby
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Swimming pool [outdoor]
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8.3 Excellent guest rating
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"Simple to tell: love this one"

Hoang V.Vietnam
Balcony/terrace
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8.1 Excellent location
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8.1Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

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Room choices
Family Suite
...
  • River view
  • 72 m²/775 ft²
  • 1 queen bed and 1 king bed
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Family Deluxe
...
  • River view
  • 55 m²/592 ft²
  • 2 semi double beds and 1 ki...
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Suite
...
  • Nature view
  • 40 m²/431 ft²
  • 2 semi double beds or 1 kin...
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Superior With City View
...
  • City view
  • 28 m²/301 ft²
  • 2 semi double beds
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Executive Suite
...
  • Nature view
  • 40 m²/431 ft²
  • 1 king bed
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Superior River View
...
  • River view
  • 28 m²/301 ft²
  • 2 semi double beds
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Deluxe
...
  • River view
  • 28 m²/301 ft²
  • 1 king bed
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Superior - Stay and Dine
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
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Verified guest reviews

Agoda Reviews (152)
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Cleanliness8.8
Facilities8.1
Location8.1
Room comfort and quality8.5
Service8.4
Value for money8.5
Food and dining7.0
Provided by verified guests of Agoda
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Showing 112 verified guest comments
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8.0
Fiona from Belgium
Couple
Superior With City View
Stayed 1 night in November 2017
Great hotel, poor restaurant
We enjoyed our stay at the Riverside hotel. The staff is attentive and really helping. The room is large enough and clean. The cons: the hotel is far from the center. The restaurant is terrible. We couldn't eat the food we ordered. Everything was clearly coming from deep freeze. The breakfast wasn't great either. That is a pity as the hotel itself and the staff are good
Reviewed November 14, 2017
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7.2
karen from United Kingdom
Family with young children
Superior River View
Stayed 1 night in November 2017
A good place to stay but not 4*
With not much else in this range to choose from, this resort is worth the stay. It is picturesque, well-located, relaxing, and with gorgeous views of the river. However, the staff's English is often so poor that even the simplest of tasks can be a bit of a challenge. They do make up for it in friendliness and helpfulness though. The most disappointing part was the restaurant - not only do you have to walk 'next door' via the outside, to get to it, but the food is average at best, with a poor selection for westerners, and very pricey. Other than drinks, it isn't worth eating here. The breakfast was ok but limited, mostly Asian, with only 1 cereal, no pastries or other western foods to choose from other than bread and omlettes and some of it quite cold (like the bacon). The lovely pool area lacks sufficient loungers and chairs, and there is no room service at all. Thus it cannot truly be a 4 star hotel. The basic gym is fine, but without aircon.
Reviewed November 13, 2017
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4.0
Anonymous
Group
Superior With City View
Stayed 2 nights in November 2017
Sikker noget skidt service
Personale totally afraid of talking to guests because they cannot speak English, bar in the room bogus, cups dirty at breakfast???? card for the room not functioning has to be charged every time , after you find out that it is out of function This is no 4 star what a waste of loctaion
Reviewed November 04, 2017
Dear Sir/Madam, Warm greetings from Ben Tre Riverside Resort, Thank you for your taking the time to post your review . From the outset I am disappointad to hear that your stay was less than perfect,for this please accept my sincere apologies. Please rest assured that we will take appropriate actions to improve it to bring the best service for you. We hope that you give us another opportunity and stay with us again in the near future.adding some additional enhancements to somewhat make up for this less than perfect experience. With warm regards, Thanh lam,pham Customer service manager
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Ben Tre Riverside Resort
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8.4
Kuman from United States
Group
Superior With City View
Stayed 1 night in September 2017
Great Value for money and friendly staff
Location not central but on the river. Breakfast not good. Clean rooms and friendly staff.
Reviewed September 11, 2017
Dear Kuman Thank you so much for your supported and review to Ben Tre Riverside Resort,we very sorry about that and will improve the breakfast to bring the best service on next time you come back. Best Regards, Lam/Mr.
Responded September 21, 2017
Ben Tre Riverside Resort
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8.8
Reinhard from New Zealand
Solo traveler
Superior With City View
Stayed 2 nights in July 2017
Relaxing next to the river
Great positioned next to Mekong River. Nice pool and gym. Breakfast is extensive. Quiet and picturesque.
Reviewed July 30, 2017
Dear Reinhard Thank you very much for your nice review to us .It is our honor to know that you are satisfied to stay withus. We hope to welcome you on next time. Best regards, Lam/Mr.(From customer service)
Responded August 24, 2017
Ben Tre Riverside Resort
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7.6
thaotran from Vietnam
Couple
Superior With City View
Stayed 1 night in July 2017
Poor food
Price for food so high. Poor breakfast . Menu design look like the normal restaurant on the street, do not suitable with 4 star hotel. The chef doesn't to make use of special local food. Room is ok, view so beautiful. Hotel lobby is not air conditioner, so hot, ceiling is very low. Feeling unbreathable.
Reviewed July 23, 2017
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10.0
Karl from Vietnam
Family with young children
Superior With City View
Stayed 1 night in April 2017
great getaway
everything you would expect in a beautiful setting.
Reviewed July 15, 2017
Dear Mr.Karl Thank you very much for your nice review to us. It is our honor to know that you are satisfied to stay with us. We hope to welcome you on next time. Best regards, Lam/Mr.(From customer service)
Responded August 24, 2017
Ben Tre Riverside Resort
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10.0
Chau from Vietnam
Business traveler
Family Deluxe
Stayed 1 night in October 2016
Good
Good
Reviewed July 11, 2017
Dear Ms.Chau Thank you very much for your nice review to us. It is our honor to know that you are satisfied to stay with us. We hope to welcome you on next time. Best regards, Lam/Mr.(From customer service)
Responded August 24, 2017
Ben Tre Riverside Resort
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8.4
tran from Vietnam
Couple
Superior River View
Stayed 1 night in May 2017
Excellent location, thou the staff still need to be trained more with the 4* standard one.
The best: Excellent location, quiet and beautiful. The good: The pool was clean and nice The worse: Breakfast buffet full of people and the food was swiped out, dirty dishes on tables that left us no slot to sit. The bad: My room was opened by a staff by mistakes, awkward!
Reviewed May 29, 2017
.Dear Tran Thank you very much for your choice Ben Tre Riverside Resort. We very sorry about that,we will improve it in the next time to satisfaction for you. Thanks & Best Regards, Lam/Mr.(From customer service)
Responded August 24, 2017
Ben Tre Riverside Resort
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5.6
Ewan from United Kingdom
Couple
Superior River View
Stayed 1 night in May 2017
Great for ASEAN/Chinese travellers
As a western traveller, food menu and bar facilities were sadly lacking.
Reviewed May 15, 2017
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Ben Tre Riverside Resort
|Excellent 8.3
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