Bentley Hotel

Bentley Hotel

500 East 62nd Street, Upper East Side, New York (NY), United States, 10065
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Superior 1 King Bed Bentley Hotel
Superior 1 King Bed
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     Bentley Hotel

    Bentley Hotel Reviews

    7.5
    Very good
    /10
    (106 reviews)See what guests said
    10.0
    Exceptional

    "The hotel was very convenient in terms of parking and being..."

    Debra

    -

    June 2, 2018

    8.1
    Excellent cleanliness

    Things you’ll love about Bentley Hotel

    Things you'll love

    • 420 meters to public transportation

    • Air conditioning

    • Room service [24-hour]

    • Bar

    Very good
    Location
    7.7
    See map
    Very good location - 180 meters from city center
    Popular
    Nearby
  • Museum of Modern Art (MoMA)1.51 km
  • Top of the Rock Observation Deck1.73 km
  • Grand Central Terminal1.9 km
  • Metropolitan Museum of Art2.05 km
  • Broadway2.16 km
  • Times Square2.26 km
  • Central Park2.55 km
  • Empire State Building2.61 km
  • The National 9/11 Memorial & Museum7.15 km
  • Statue of Liberty10.74 km
  • Value for money7.3
    Location rating7.7
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport7.4 km

    Rooms available at Bentley Hotel

    7.5
    Very good
    Room comfort & quality
    Superior 1 King Bed
    Superior 1 King Bed
    ...
    • Room size: 23 m²/248 ft²
    • Courtyard view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double Double
    Deluxe Double Double
    ...
    • Room size: 23 m²/248 ft²
    • Courtyard view
    • 2 double beds
    Enter dates to see prices
    1 Bedroom Suites
    1 Bedroom Suites
    ...
    • Room size: 23 m²/248 ft²
    • Courtyard view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 23 m²/248 ft²
    • Shower
    Enter dates to see prices
    Junior Suite 1 King
    Junior Suite 1 King
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe 1 King
    Deluxe 1 King
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior 1 Queen
    Superior 1 Queen
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    Enter dates to see prices
    Superior One Queen
    Superior One Queen
    ...
      Enter dates to see prices
      Superior 1 Bedroom Suite
      Superior 1 Bedroom Suite
      ...
      • Non-smoking
      Enter dates to see prices
      Double Superior
      Double Superior
      ...
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        Have a question for Bentley Hotel?

        What people love about Bentley Hotel

        • 9.6
          Exceptional

          "The bed was very comfortable."

          James

          |

          March 22, 2018

        • 8.8
          Excellent

          "The hotel was in the best location with plenty of cafes and supermarkets around."

          Eloise

          |

          May 11, 2018

        • 9.2
          Exceptional

          "Lovely hotel in a great location."

          Christopher

          |

          May 11, 2018

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        More about Bentley Hotel

        More about Bentley Hotel

        8.8
        Excellent

        "My wife was in Cornel Medical and it was a great spot to spe..."

        Jordan

        |

        December 27, 2016

        An overview

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        What they offer

        10.0
        Exceptional

        "Excellent staff"

        Joan

        |

        January 25, 2017

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        American cuisine
        American cuisine
        Prime at the Bentley
        10 m American, Kosher, Steakhouse
        Baker Street
        240 m American, Bar, Irish
        Merchants NY Cigar Bar
        240 m American, Contemporary
        Italian cuisine
        Italian cuisine
        Sutton Pizzeria
        220 m Italian, Pizza
        Primola
        510 m Italian
        Tony's
        710 m Italian
        Bar
        Bar
        Two E Bar & Lounge
        1.3 km Bar
        Bierhaus NYC
        1.5 km Bar, European, German
        Peter Dillon's
        1.9 km Bar

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Reviews of Bentley Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (106)Booking.com Reviews (1889)
        7.5
        /
        10
        Cleanliness8.1
        Facilities7.1
        Location7.7
        Room comfort and quality7.5
        Service7.6
        Value for money7.3
        All languages
        All guests (106)
        All room types
        Showing 71 verified guest comments
        1234
        5.6
        Andrea from United Kingdom
        Couple
        Superior 1 King Bed
        Stayed 4 nights in March 2019

        Pretty basic”

        Rooms are quite clean but very dated, mainly the bathrooms. You can definitely find better in Manhattan for a similar price. To consider, the subway is 15-20 walk from the hotel

        Reviewed March 28, 2019
        8.8
        Excellent
        Jennifer
        Couple
        Deluxe Triple
        Stayed 1 night in March 2019

        Very helpful staff”

        Place is very clean and a great location. There is no restaurant in the hotel. Despite lacking a restaurant and it having a small bathroom, the staff was extremely helpful and welcoming.

        Reviewed March 10, 2019
        8.8
        Excellent
        Eloise from Australia
        Couple
        Superior 1 King Bed
        Stayed 8 nights in May 2018

        The perfect location! ”

        The hotel was in the best location with plenty of cafes and supermarkets around. Being out of the main tourist areas was something we enjoyed the most and watching how the locals live. The bed was really comfy. Had an amazing view! Bathroom was standard. Only issue was the air conditioning which was old and made some loud noises especially during the day when it was hot. Other than that we had an amazing time at the Bentley.

        Reviewed May 11, 2018
        8.0
        Excellent
        James from United Kingdom
        Couple
        Superior 1 King Bed
        Stayed 5 nights in April 2018

        Little bit rough round the edges, but overall, pretty good.”

        Location is good and price is good. Rooms are a little bit shabby, (cracked and peeling paint, cracked tiles in the bathroom) but towels and bedding were clean. Bed is ultra comfy. Reception staff were great, really helpful. Didn't use the gym or the breakfast buffet (expensive at $18 each). Air con works, views are pretty good if you get the right side of the hotel.

        Reviewed May 06, 2018
        8.4
        Excellent
        Heidi from United States
        Couple
        Superior 1 King Bed
        Stayed 2 nights in February 2018

        Excellent”

        Staff was lovely. They put us in a bigger room when there were issues with the reservation (that weren't their fault). The room was great, a nice view of the Queensboro Bridge. I wish we didn't have to pay for wireless internet and I wish there was a way to get drinking water on every floor.

        Reviewed February 05, 2018
        8.0
        Excellent
        Robert from United States
        Couple
        Superior 1 King Bed
        Stayed 3 nights in June 2016

        Getting old”

        I notice that the lobby seats were worn and the chair in my room was worn. I could not get my bedside lamp to work. I like to read in bed. I never could locate a tv channel. One night house keeping did not put towels in the bathroom. The front desk crew, bell men and the young lady at the bar in the morning were friendly and helpful. I enjoyed my stay.

        Reviewed June 10, 2016
        9.0
        Exceptional
        Klaudia from Hungary
        Couple
        Superior 1 King Bed
        Stayed 5 nights in April 2012

        Elegáns hely, szép kilátással”

        Upper East Side, jó közlekedés, tágas szoba, állandó takarítás, kedves személyzet

        The staff was very helpful at the time of our arrival, our packets you were reprimanded our hand and it was carried up into our room promptly. They accomplished our extra claim asked at the time of a reservation. The room was cleaned up on a daily level, the bed linen was exchanged every day. It was arranged without asking at the time of the leaving the transfer onto the airport, our homeward journey was very comfortable so. We will elect this hotel again if we have been to New York.

        Reviewed May 07, 2012
        9.0
        Exceptional
        Alexander from Russia
        Couple
        Superior 1 King Bed
        Stayed 4 nights in January 2012

        Great city view!”

        Good manhattan location, good price.

        The hotel is in walking distance to Central Park (10-15 min). The room we stayed at was on the 17th floor with a breathtaking view of the river, bridge and the city. I don't think this would be possible in central manhattan where the hotels are pinned to one another. The breakfast was pretty good and the view from the breakfast room on the 22nd floor was inspiring! The receptionists were all really nice and ready to help you in any question. The King size bed was really comfortable and the room itself was quite spacious.

        Reviewed February 05, 2012
        9.3
        Exceptional
        Christina from United States
        Couple
        Superior 1 King Bed
        Stayed 2 nights in December 2011

        Awesome view, beautiful hotel!”

        view, linens, interior design, staff

        I was skeptical when booking, but upon arrival we found we were on the 15th floor with a corner room. The view was absolutely amazing, the room was kept in great condition! The decor of the room was beautiful and had all the amenities we needed. The bed linens were clean and so comfortable, the best bed I've slept on in any hotel I've visited. The staff was very friendly and extremely helpful - we got to pre-check in and the front desk held our bags both days that we needed them to. The atmosphere was amazing and I would definitely recommend and stay here again!

        Reviewed December 27, 2011
        9.7
        Exceptional
        eric from United States
        Business traveler
        Stayed 2 nights in February 2009

        Bentley Hotel in New York City”

        Courteous Staff, Nicely appointed rooms, great views (especially from the top floor bar), great location; lots of nice restaurants in the area, times square is only a 10 dollar taxi ride from the hotel.
        No free wifi and no in room coffee.

        I have stayed at the Bentley Hotel on my last four visits to New York City. The experience of my first stay hooked me on this hotel. It is located right along the East River right next to the Queensborough Bridge. The rooms are nicely appointed and the staff is very courteous. Make sure to visit the top floor where you can have drinks and dinner. The views are phenomenal. The hotel is located in the city's upper east side so the area is very safe and there are many nice eateries scattered about. If you wish to move to midtown, it costs about 10 dollars by cab and takes 15 minutes and you are at Times Square. I plan to use this hotel whenever I am in New York City for either business or pleasure.

        Reviewed February 07, 2009
        9.0
        Exceptional
        Kevin from United States
        Couple
        Stayed 2 nights in April 2008

        Great hotel”

        The only other downside, but not a huge deal, is that there is a gas station below the hotel. It COULD be loud if you're on the lower levels and there is a lot of activity. We were on the second floor and we read reviews saying that it was loud...but it really wasn't at all.

        Reviewed April 22, 2008
        10.0
        Exceptional
        Debra from United States
        Couple
        Superior 1 Queen
        Stayed 1 night in May 2018

        Exceptional”

        We were there for an appointment at the Sidney Kimmel Center. The hotel was very convenient in terms of parking and being able to walk to the center. It relieved alot of stress.

        Reviewed June 02, 2018
        6.0
        Juhana from Finland
        Couple
        Superior 1 King Bed
        Stayed 2 nights in November 2012

        Just like described”

        Nice views from the roof terrace

        Compared to the other hotels I´ve lived in in n.y.c the Bentley didn´t stand out although it was on the higher end side price wise. Maybe Sandy, the storm, had gotten into the personnel, but I didn´t get the kind of service I was expecting. It wasn´t bad but it wasn´t good either. Got a quite cold welcoming at the reception and the cleaning lady just came into the room altough I asked her not to (just from the shower, didn´t want to meet any new people dressed just in a towel :)). And this happened a few hours before our check out time. Really can´t figure out why she couldn´t wait until 12:00 to change the towels.. The room itself was exactly like described what´s always a good thing.

        Reviewed November 13, 2012
        3.3
        Patrick from United States
        Couple
        Superior 1 King Bed
        Stayed 1 night in October 2012

        Nightmare Experience”

        Nice Lobby, King size bed upgrade

        Had a bad experience booking, and The Bentley didn't help. I booked the dates of my trip for the 13th and 14th. However, they messed up by entering my dates for the 14th and 15th. I knew it had to be an error on their end because they also put my first name as my last name and my last name as my first name. Anyway, I called a week before my arrival to confirm my dates, and The Bentley said I was all set. After a long drive we arrived at the hotel and they told me I wasn't booked for that night and they can't give me a room because the hotel was booked. Eventually I found another hotel to crash at for the night. The next night I went back to the Bentley (it was cheaper than the hotel I was at). But I had to cancel the 15th since i wasn't going to be there. I couldn't just call the hotel to cancel, I had to go through online, which was a long and arduous process. Two hours later I was finally able to cancel the 15th and proceed with my vacation. When we finally checked into our room (5pm with a check in time at 3pm) they told me that the room wasn't ready and that they were trying to find a "clean room" for us. After another 10 minute wait they finally gave us a room with a King bed (instead of a queen). Needless to say no one should stay here, or book.

        Reviewed October 18, 2012
        5.0
        Elizabeth from Australia
        Solo traveler
        Superior 1 King Bed
        Stayed 2 nights in May 2012

        Meh!!!!!! Excepted Better ”

        View and Roof Top Pool

        We stayed at the Bently for my 30th Birthday, tied to check an hour early on look massive holding deposite on my card - then after finally haveint to wait to check in they said they hadnt taken a holding depoist on my card and after aguring with them about it - they made me charge my card again for a holding deposit or they would not let us stay in the hotel - not a good start Then when returing from dinner at 9.00pm we where told the rood top bar was closing early Great room - gorgorus views from the roof top but staff where not friendly and evern rude at time - Woudlnt stay here again

        Reviewed July 19, 2012
        6.7
        Good
        Stephanie from United Kingdom
        Couple
        Stayed 4 nights in December 2010

        Lovely big hotel but a bit far out”

        Big rooms & lovely comfortable big bed.
        Hotel was quite a walk from the subway (about 4 blocks). Not Upper East side

        hotel manager was a little grumpy, but all the other staff were very co-operative, friendly and helpful. the rooms in ny are quite small, but our room was probably a bit bigger than the average uk sized room. the bed was amazing and huge. the bathroom was a little dated, as was the hallway decor. i had a comfortable stay

        Reviewed December 29, 2010
        7.3
        Very good
        Marilyn from United States
        Group
        Stayed 1 night in March 2010

        Bentley Hotel”

        Clean, updated
        I had to call for ice. I prefer being able to get it myself. There is a fee to use the internet so I chose to get information from the desk which ended up being wrong

        The hotel is very clean. The room was small but manageable. There was a long desk along the window but no outlets which was inconvenient. Staff was friendly although at times there didn't seem to be enough staff which is one reason I didn't like having to request ice .

        Reviewed March 27, 2010
        6.7
        Good
        Raquel from United States
        Couple
        Stayed 4 nights in December 2009

        Bentley Hotel, New York, NY”

        Very modern style, new and fresh. Very comfortable beds equipped with beautiful head boards. Nice decorations overall in the room as well. Great location in the middle of everything and 10 minute walk to the nearest subway.
        Thin walls between rooms, no vending machines found, no ice, no sliding door in shower. No internet, everything is an extra fee.

        The location of Bentley Hotel in New York was great, right on 62nd St., only a 10 minute walk to the nearest subway. The hotel has a fresh and new modern look with very ornate decorations. Staff is great and tries to help in any way possible. However, all you pay for when staying at this hotel, is the room itself. No extra services are available (i.e. internet, ice, coffee, etc.). The walls are also thin... therefore you can hear your neighbor pretty clearly.... Next time I might just stay at a cheaper hotel that is maybe not as nice, but has much more amenities.

        Reviewed December 23, 2009
        7.3
        Very good
        Petteri from Finland
        Couple
        Stayed 3 nights in September 2009

        Devil is in the details”

        Everybody got an upgrade when checking in.
        Details in the room were not up to the standard and lifts were very slow.

        Staying in the Bentley Hotel was in general a good experience and value for money was good. Checking in and out was painless and everybody got an upgrade when checking in. Details in the room were not up to the standard and lifts were very slow. Personnel was kind and helpful through out our stay, but some didn’t speak much of English! Rooftop terrace was under renovation, which was a pity.

        Reviewed October 07, 2009
        3.3
        Helene from United States
        Couple
        Stayed 3 nights in September 2009

        Avoid this place!”

        None I can think of
        Windows don't open and AC is the old fashioned kind- basically on or off. Customer service is terrible - see review. Location is not close to the subway.

        I can understand why this hotel is rated well- it's a bargain rate for a NYC hotel. However, if something goes wrong- don't expect it fixed. My toilet didn't work for the first 24 hours I was there. YES- this is correct- no working toilet for 24 hours. And I was charged fully for this day.

        Reviewed September 18, 2009
        1234
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        • Very good location
        • Museum of Modern Art (MoMA)
        • Roosevelt Island Subway Station is within 0.42 km