Nice hot spring facilities”

The room view is great. you can appreciate the view of Beppu city. Comfortable bed and spaicious room. Our family enjoy the hot spring facilities and there are plenty of facilities for kids to enjoy. We drove and the carpark is convenient. Will come back definitly.

My wife and I enjoyed our stay at the hotel.”

The room size was large and the 2 queen size beds are more than adequate for my money

Great place to stay in Beppu”

My family and I visited Beppu for the second time, and we were so pleased with this hotel, especially compared to our first stay which was much more expensive. I was impressed with how cheap the rooms were. In fact, I was worried that the price was so low that the hotel would be very run down. It wasn't. The beds were comfortable, the rooms clean, and the staff were incredibly helpful. My only complaint is they do not have enough parking. We had to park across the street one night because the "free" parking was full. It was only 300 yen, but I think the hotel needs to have enough parking spots for all guests.

Exceeded expectations”

Huge rooms with superb views of the city, mountains and sea. We ate in the restaurant which was great value for money. Such a lovely dinner. The only small con, is the wait time for the lifts, but given the time of year with the large number of guests, I guess this is to be expected. Located close to Beppu station.

The hotel has everything ”

The room for 5 of us was very big with two wash basins and separate bath and toilet. There were public baths, amusement centre, small shop, laundry corner and restaurants at the hotel. Free parking available. It is also within walking distance to shopping. I booked early and paid a higher price on Agoda. When I checked a day before our stay, the price was about ¥4000 and included breakfast.

Very good”

Overall, the stay at Beppu Kamenoi was good. Its very near the train station, just 5 mins walk. The facilities at the hotel was good and the room was big for a family of 5. But the air conditional unit at the room was not able cool the room thus making it stuffy and warm.

Location is about 800m walking distance to Beppu bus station ”

This hotel is 3 1/2 star standard with good maintenance. 👍 hotel with in-house onsen facility.

All in one hotel”

Good: The buffet breakfast is good with a lot of choices The hotel is spacious with good restaurants and little shopping places Free parking for stay in the hotel Bad: The room temperature can't be adjusted, the heater is so hot inside the room whereas the windows can't be opened

Above average”

We booked a family and baby room but the room is very dirty that full of dust . I found fruit jam on the baby bathtub they provided and some dried noodle on the floor. The bedsheet they provided , no matter it’s the baby crib or the bed for the adult are full of dust . It’s very dirty I would say

Exceptional”

We arrived late at night and could not locate the hotel route. As we happened to be outside a police station, the police on duty immediately came to our rescue and pointed us to the right way, about 10 - 12mins walk with our luggage. A nice and safe start to our Beppu vacation. We are grateful for the patience and understanding of Kamenoi Hotel's staff on duty on 11 Nov night. We had overlooked our check out date in Beppu but Kamenoi hotel's staff helped to call our Kyoto hotel to keep our rooms . Knowing that we had to pay for rooms in both Beppu and Kyoto for the same nite, Kamenoi Hotel kindly offered the same room rate as we had paid via Agoda nearly a year ago. Cheers to the hotel staff for his helpfulness. Our 6 bedded room was enormous though rather dim at the writing cum makeup table. The onsen was so good that we took our baths there for 4 nites instead of using the bath in our hotel room. Great hotel to stay in for relaxation.

Good enough to stay”

the location is quit good and the staff can speak English, there are so many restaurants around the hotel, it just walking distance to get the bus which will be connecting you to Kanawa hot spring area.

Great hotel for families.”

The hotel is not far from the Beppu station. Staff is friendly and very helpful. The room is clean and spacious. Kid loved the entertainment room while parents were enjoying the hot spring on the same floor. Overall, the hotel is highly recommended for families, especially those with teens and small kids.

Nice hotel with open air bath facility ”

The staffs are friendly and able to speak good English. The room is big enuf for 5 of us and the hotel has kids corner which suitable for family stay. Open air bath is a plus. Opposite of the hotel is Lawson convenient store.

Thanks for your warm welcome!”

This was my second stay at Kamemoi. I found a mistake when checking in that I booked a smoking room instead of non-smoking room. I thought it might've been okay BUT... it was so hard to breathe because of the awful odor inside the room-actually the whole 11th floor - Whatever.. we were going to stay at the stink room. All our bags and suitecases were unpacked here and there and used the toilet. We didn't want to be rude but there's no way to ask to change a non-smoking room. Crew at front desk was gently changed a neat non-smoking room. Oh, God! Thank you. You saved all my family's travel. Plus, breakfast was fantastic!

Conveniently located, good for kids”

It's within walking distance to the main area with plenty of eateries. We parked in the covered parking structure beside it for only 300 yen a day. I think there's a small, outdoor lot on the other side, but not too sure. (We preferred to park inside due to a typhoon). It's also a short walk to the Beppu train station, which has its some decent shops/eateries, along with a market beneath the railroad tracks. We had a decent 3-bed room where we pushed all 3 beds together, shared among us and our 2 year old. We had a nice view of the mountains and the railway. The mattresses were on the firmer side, but we didn't mine. The onsen was normal -- large and spacious, with an outdoor area, but would've liked the water to be hotter. The onsen floor is also the entertain floor. There's a huge area for toddlers to play, an arcade for older kids, and a souvenir/snack shop catered more to kids with a wide selection of gifts, toys, and candies. There's also a relaxation/lounge area and a spa.

Exceptional”

Great location! Shopping and restaurants are within walking distance and Beppu station is also near by. The famous Hells of Beppu are just a 15 minute drive away. Many other sites and attractions are within an hours drive, making this hotel's location a great place to call "home base". The hotel also has 3 restaurants on site, an onsen (hot spring bath), as well as a mini store and an amusement area for kids. Great place for families, highly recommend.

Nice hotel , near central station, large room”

This hotel has a quite big room for a typical Japanese hotel. The price is reasonable, and the location is near city central train and bus station. The downside is that their staff did not speak good English but they are very helpful and friendly and will try to help you in anyway.

Good for a family to stay”

Car park was free, and you need go to the front desk to handle your ticket after parking. Staff were good in service and nice. Air conditioning could not cover the whole room.

Room is too hot even in winter of 4degree! ”

Overall the hotel is good in term of location, food and facilities. Just that the room is too hot. There is no way to adjust the room temperature so unable to sleep week or even stay in the hotel room for long.

Normal Hotel”

GOOD - I booked triple room and it's large room, could open 3 standard luggage at floor in the same time, and people also could move. - Although the hotel nearby the tram flyover, but the room is quiet and clean. - Store opposite hotel, could buy foods and drinks at mid-night. - The Spa is clean and hot, but it's seem like a hot pool. BAD - Need to walk around 15-20 mins to go the hotel from the JR station.