Beppu Kamenoi Hotel
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Beppu Kamenoi Hotel

5-17, Chuo-machi,, Beppu, Beppu, Japan, 874-0936
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Moderate Single Non-Smoking - Room plan Beppu Kamenoi Hotel
Moderate Single Non-Smoking - Room plan
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    Moderate Single Non-Smoking - Room plan Beppu Kamenoi Hotel
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    Beppu Kamenoi Hotel Reviews

    8.5
    Excellent
    /10
    (3285 reviews)See what guests said
    8.4
    Excellent

    "Near the station so it was perfect."

    Nicole

    -

    November 6, 2017

    8.7
    Excellent value for money
    Recommended by 96% of guests

    Things you’ll love about Beppu Kamenoi Hotel

    Things you'll love

    • 330 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Steamroom

    • Hot spring bath

    Excellent
    Location
    8.6
    See map
    Excellent location

    This property is in high demand!

    Booked 20 times since yesterday | 21 travelers are looking at this property right now

    Value for money8.7
    Location rating8.6
    Nearest airportOita Airport (OIT)
    Distance to airport31.0 km

    Rooms available at Beppu Kamenoi Hotel

    7.8
    Very good
    Room comfort & quality
    Moderate Single Non-Smoking
    Moderate Single Non-Smoking
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Moderate Twin Smoking
    Moderate Twin Smoking
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Non-Smoking
    Deluxe Twin Non-Smoking
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Standard Twin Non-Smoking
    Standard Twin Non-Smoking
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Twin Smoking
    Standard Twin Smoking
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Kids N All Family Room - Non-Smoking
    Kids N All Family Room - Non-Smoking
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Superior Triple Non-Smoking
    Superior Triple Non-Smoking
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
    Superior Quadruple Room - Non-Smoking
    Superior Quadruple Room - Non-Smoking
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 3 single beds and 1 sofa be...
    Enter dates to see prices
    Deluxe Twin Smoking
    Deluxe Twin Smoking
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Standard Single Non - Smoking
    Standard Single Non - Smoking
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 single bed
    Enter dates to see prices

    What people love about Beppu Kamenoi Hotel

    • 9.6
      Exceptional
      Spaciousness

      "Quiet and tidy, room is big ."

      Shui F.

      |

      January 10, 2019

    • 8.4
      Excellent
      Staff 

      "Friendly and helpful staff."

      Nicole

      |

      November 6, 2017

    • 8.0
      Very good

      "Overall, the stay at Beppu Kamenoi was good."

      Jason

      |

      December 8, 2018

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    More about Beppu Kamenoi Hotel

    More about Beppu Kamenoi Hotel

    8.8
    Excellent

    "Friendly staff, quiet rooms, clean sheets, free parking, not..."

    Elsa

    |

    January 9, 2019

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    An overview

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    What they offer

    10.0
    Exceptional

    "Huge rooms with superb views of the city, mountains and sea."

    Andrew

    |

    January 4, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Beppu Kamenoi Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3285)Booking.com Reviews (3981)
    8.5
    /
    10
    Cleanliness8.4
    Facilities8.4
    Location8.6
    Room comfort and quality7.8
    Service8.5
    Value for money8.7
    All languages
    All guests (3285)
    All room types

    Show reviews that mention 

    Showing 1497 verified guest comments
    12345
    9.2
    Exceptional
    HIRUNPONGSUN from Hong Kong
    Family with young children
    Superior Quadruple Room - Non-Smoking
    Stayed 1 night in April 2019

    Nice hot spring facilities”

    The room view is great. you can appreciate the view of Beppu city. Comfortable bed and spaicious room. Our family enjoy the hot spring facilities and there are plenty of facilities for kids to enjoy. We drove and the carpark is convenient. Will come back definitly.

    Reviewed May 01, 2019

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded May 03, 2019
    Beppu Kamenoi Hotel
    8.8
    Excellent
    Chin from Singapore
    Couple
    Deluxe Twin Non-Smoking
    Stayed 2 nights in May 2019

    My wife and I enjoyed our stay at the hotel.”

    The room size was large and the 2 queen size beds are more than adequate for my money

    Reviewed May 11, 2019

    " Dear Guest, Thank you for spending time on your comments towards us. We are glad to hear that you had a memorable time in Beppu Kamenoi Hotel. We are looking forward to your next trip in the near future. Sincerely, "

    Responded May 12, 2019
    Beppu Kamenoi Hotel
    10.0
    Exceptional
    Sandra from United States
    Family with teens
    Moderate Twin Non-Smoking
    Stayed 2 nights in January 2019

    Great place to stay in Beppu”

    My family and I visited Beppu for the second time, and we were so pleased with this hotel, especially compared to our first stay which was much more expensive. I was impressed with how cheap the rooms were. In fact, I was worried that the price was so low that the hotel would be very run down. It wasn't. The beds were comfortable, the rooms clean, and the staff were incredibly helpful. My only complaint is they do not have enough parking. We had to park across the street one night because the "free" parking was full. It was only 300 yen, but I think the hotel needs to have enough parking spots for all guests.

    Reviewed January 19, 2019

    Dear Guest, Thank you for spending time on your comments towards us. We are glad to hear that you had a memorable time in Beppu Kamenoi Hotel. We are looking forward to your next trip in the near future. Sincerely,

    Responded January 20, 2019
    Beppu Kamenoi Hotel
    10.0
    Exceptional
    Andrew from Australia
    Couple
    Deluxe Twin Non-Smoking
    Stayed 1 night in January 2019

    Exceeded expectations”

    Huge rooms with superb views of the city, mountains and sea. We ate in the restaurant which was great value for money. Such a lovely dinner. The only small con, is the wait time for the lifts, but given the time of year with the large number of guests, I guess this is to be expected. Located close to Beppu station.

    Reviewed January 04, 2019

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded January 04, 2019
    Beppu Kamenoi Hotel
    10.0
    Exceptional
    Ai from Singapore
    Family with teens
    Family Room for 6 People - Non-Smoking
    Stayed 1 night in December 2018

    The hotel has everything ”

    The room for 5 of us was very big with two wash basins and separate bath and toilet. There were public baths, amusement centre, small shop, laundry corner and restaurants at the hotel. Free parking available. It is also within walking distance to shopping. I booked early and paid a higher price on Agoda. When I checked a day before our stay, the price was about ¥4000 and included breakfast.

    Reviewed December 21, 2018

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded December 21, 2018
    Beppu Kamenoi Hotel
    8.0
    Excellent
    Jason from Singapore
    Family with young children
    Family Room for 6 People - Non-Smoking
    Stayed 2 nights in December 2018

    Very good”

    Overall, the stay at Beppu Kamenoi was good. Its very near the train station, just 5 mins walk. The facilities at the hotel was good and the room was big for a family of 5. But the air conditional unit at the room was not able cool the room thus making it stuffy and warm.

    Reviewed December 08, 2018

    Thank you for using this time. I am glad that you are satisfied. We are sorry that air conditioning is not what you want. I am waiting for your use. Beppu Kamenoi Hotel General Manager

    Responded December 09, 2018
    Beppu Kamenoi Hotel
    7.2
    Very good
    Kah from Malaysia
    Group
    Deluxe Twin Non-Smoking
    Stayed 2 nights in May 2019

    Location is about 800m walking distance to Beppu bus station ”

    This hotel is 3 1/2 star standard with good maintenance. 👍 hotel with in-house onsen facility.

    Reviewed May 16, 2019

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,

    Responded May 18, 2019
    Beppu Kamenoi Hotel
    7.2
    Very good
    Wai from Hong Kong
    Group
    Superior Quadruple Room - Smoking
    Stayed 1 night in March 2019

    All in one hotel”

    Good: The buffet breakfast is good with a lot of choices The hotel is spacious with good restaurants and little shopping places Free parking for stay in the hotel Bad: The room temperature can't be adjusted, the heater is so hot inside the room whereas the windows can't be opened

    Reviewed March 20, 2019

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded March 21, 2019
    Beppu Kamenoi Hotel
    5.6
    Yung from Hong Kong
    Family with young children
    Kids N All Family Room - Non-Smoking
    Stayed 1 night in February 2019

    Above average”

    We booked a family and baby room but the room is very dirty that full of dust . I found fruit jam on the baby bathtub they provided and some dried noodle on the floor. The bedsheet they provided , no matter it’s the baby crib or the bed for the adult are full of dust . It’s very dirty I would say

    Reviewed February 28, 2019

    Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

    Responded February 28, 2019
    Beppu Kamenoi Hotel
    9.6
    Exceptional
    Pua from Singapore
    Group
    Family Room for 6 People - Non-Smoking
    Stayed 2 nights in November 2018

    Exceptional”

    We arrived late at night and could not locate the hotel route. As we happened to be outside a police station, the police on duty immediately came to our rescue and pointed us to the right way, about 10 - 12mins walk with our luggage. A nice and safe start to our Beppu vacation. We are grateful for the patience and understanding of Kamenoi Hotel's staff on duty on 11 Nov night. We had overlooked our check out date in Beppu but Kamenoi hotel's staff helped to call our Kyoto hotel to keep our rooms . Knowing that we had to pay for rooms in both Beppu and Kyoto for the same nite, Kamenoi Hotel kindly offered the same room rate as we had paid via Agoda nearly a year ago. Cheers to the hotel staff for his helpfulness. Our 6 bedded room was enormous though rather dim at the writing cum makeup table. The onsen was so good that we took our baths there for 4 nites instead of using the bath in our hotel room. Great hotel to stay in for relaxation.

    Reviewed November 20, 2018

    Dear Guest, Thank you for spending time on your comments towards us. We are glad to hear that you had memorable time in our Beppu Kamenoi Hotel. We are looking forward to welcome you soon again with a better service. Thank you! Kind regards, Beppu Kamenoi Hotel

    Responded November 22, 2018
    Beppu Kamenoi Hotel
    9.2
    Exceptional
    Shinji from Myanmar
    Solo traveler
    Moderate Single Non-Smoking
    Stayed 2 nights in October 2018

    Good enough to stay”

    the location is quit good and the staff can speak English, there are so many restaurants around the hotel, it just walking distance to get the bus which will be connecting you to Kanawa hot spring area.

    Reviewed October 23, 2018

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded October 25, 2018
    Beppu Kamenoi Hotel
    9.2
    Exceptional
    Pipeng from Taiwan
    Family with teens
    Superior Triple Non-Smoking
    Stayed 1 night in July 2018

    Great hotel for families.”

    The hotel is not far from the Beppu station. Staff is friendly and very helpful. The room is clean and spacious. Kid loved the entertainment room while parents were enjoying the hot spring on the same floor. Overall, the hotel is highly recommended for families, especially those with teens and small kids.

    Reviewed October 12, 2018

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded October 12, 2018
    Beppu Kamenoi Hotel
    9.6
    Exceptional
    Chooi from Malaysia
    Family with teens
    Family Room for 6 People - Non-Smoking
    Stayed 1 night in October 2018

    Nice hotel with open air bath facility ”

    The staffs are friendly and able to speak good English. The room is big enuf for 5 of us and the hotel has kids corner which suitable for family stay. Open air bath is a plus. Opposite of the hotel is Lawson convenient store.

    Reviewed October 08, 2018

    Dear Guest, Thank you for spending time on your comments towards us. We are glad to hear that you had a memorable time in Beppu Kamenoi Hotel. We are looking forward to your next trip in the near future. Sincerely,

    Responded October 11, 2018
    Beppu Kamenoi Hotel
    9.2
    Exceptional
    Hokyung from South Korea
    Family with teens
    Superior Quadruple Room - Smoking
    Stayed 2 nights in October 2018

    Thanks for your warm welcome!”

    This was my second stay at Kamemoi. I found a mistake when checking in that I booked a smoking room instead of non-smoking room. I thought it might've been okay BUT... it was so hard to breathe because of the awful odor inside the room-actually the whole 11th floor - Whatever.. we were going to stay at the stink room. All our bags and suitecases were unpacked here and there and used the toilet. We didn't want to be rude but there's no way to ask to change a non-smoking room. Crew at front desk was gently changed a neat non-smoking room. Oh, God! Thank you. You saved all my family's travel. Plus, breakfast was fantastic!

    Reviewed October 06, 2018

    " Dear Guest, Thank you for spending time on your comments towards us. We are glad to hear that you had a memorable time in Beppu Kamenoi Hotel. We are looking forward to your next trip in the near future. Sincerely, "

    Responded October 07, 2018
    Beppu Kamenoi Hotel
    8.8
    Excellent
    Gary from United States
    Family with young children
    Superior Triple Non-Smoking
    Stayed 2 nights in September 2018

    Conveniently located, good for kids”

    It's within walking distance to the main area with plenty of eateries. We parked in the covered parking structure beside it for only 300 yen a day. I think there's a small, outdoor lot on the other side, but not too sure. (We preferred to park inside due to a typhoon). It's also a short walk to the Beppu train station, which has its some decent shops/eateries, along with a market beneath the railroad tracks. We had a decent 3-bed room where we pushed all 3 beds together, shared among us and our 2 year old. We had a nice view of the mountains and the railway. The mattresses were on the firmer side, but we didn't mine. The onsen was normal -- large and spacious, with an outdoor area, but would've liked the water to be hotter. The onsen floor is also the entertain floor. There's a huge area for toddlers to play, an arcade for older kids, and a souvenir/snack shop catered more to kids with a wide selection of gifts, toys, and candies. There's also a relaxation/lounge area and a spa.

    Reviewed October 03, 2018

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded October 05, 2018
    Beppu Kamenoi Hotel
    9.2
    Exceptional
    CARLA from United States
    Family with young children
    Superior Triple Non-Smoking
    Stayed 2 nights in July 2018

    Exceptional”

    Great location! Shopping and restaurants are within walking distance and Beppu station is also near by. The famous Hells of Beppu are just a 15 minute drive away. Many other sites and attractions are within an hours drive, making this hotel's location a great place to call "home base". The hotel also has 3 restaurants on site, an onsen (hot spring bath), as well as a mini store and an amusement area for kids. Great place for families, highly recommend.

    Reviewed July 06, 2018

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded July 06, 2018
    Beppu Kamenoi Hotel
    10.0
    Exceptional
    heri from Indonesia
    Family with teens
    Superior Triple Non-Smoking
    Stayed 3 nights in July 2018

    Nice hotel , near central station, large room”

    This hotel has a quite big room for a typical Japanese hotel. The price is reasonable, and the location is near city central train and bus station. The downside is that their staff did not speak good English but they are very helpful and friendly and will try to help you in anyway.

    Reviewed July 05, 2018

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded July 06, 2018
    Beppu Kamenoi Hotel
    7.2
    Very good
    Wang from Hong Kong
    Family with young children
    Superior Quadruple Room - Non-Smoking
    Stayed 1 night in April 2019

    Good for a family to stay”

    Car park was free, and you need go to the front desk to handle your ticket after parking. Staff were good in service and nice. Air conditioning could not cover the whole room.

    Reviewed May 03, 2019

    " Dear Guest, Thank you for spending time on your comments towards us. We are glad to hear that you had a memorable time in Beppu Kamenoi Hotel. We are looking forward to your next trip in the near future. Sincerely, "

    Responded May 04, 2019
    Beppu Kamenoi Hotel
    7.6
    Very good
    Janice from Singapore
    Family with teens
    Superior Quadruple Room - Non-Smoking
    Stayed 1 night in February 2019

    Room is too hot even in winter of 4degree! ”

    Overall the hotel is good in term of location, food and facilities. Just that the room is too hot. There is no way to adjust the room temperature so unable to sleep week or even stay in the hotel room for long.

    Reviewed February 05, 2019

    この度は数ある施設の中より、当ホテルをご利用賜り誠にありがとうございました。 部屋の温度調整の件でご不便をお掛けして申し訳ございません。 エアコンでの温度調整は出来ないので、暑い場合は扇風機の貸出しが可能です。 次回、もし暑いようならフロントにお問い合わせいただけますと幸いです。 またのお越しをスタッフ一同、お待ちしております。 別府亀の井ホテル 総支配人

    Responded February 07, 2019
    Beppu Kamenoi Hotel
    7.6
    Very good
    Yiu
    Couple
    Superior Quadruple Room - Non-Smoking
    Stayed 1 night in January 2019

    Normal Hotel”

    GOOD - I booked triple room and it's large room, could open 3 standard luggage at floor in the same time, and people also could move. - Although the hotel nearby the tram flyover, but the room is quiet and clean. - Store opposite hotel, could buy foods and drinks at mid-night. - The Spa is clean and hot, but it's seem like a hot pool. BAD - Need to walk around 15-20 mins to go the hotel from the JR station.

    Reviewed January 13, 2019

    Thank you for choosing this hotel. The hotel has three, four and six people rooms. It is located about 10 minutes on foot from Beppu station. People with lots of bags are a bit inconvenient. As there are many restaurants nearby, we recommend Although busy, thank you for the review 別府亀の井ホテル 総支配人 

    Responded January 17, 2019
    Beppu Kamenoi Hotel
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    Beppu Kamenoi Hotel
    |Excellent 8.5
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    • Excellent location
    • Beppu Train Station is within 0.34 km