Berjaya Eden Park London Hotel

the rooms are TINY. I've been in other London hotels and they were much better than this, same price. I had to cancel my booking and move to another hotel. you could hear everything around you in the other rooms and corridor. not very pleasant. the staff were very pleasant though and helpful and the breakfast is good and halal!

Too old and need a renovation

I stayed at this hotel for 5 nights. It was basic with comfortable beds and the room was cleaned daily. However, there is no A/C and mini fridge in the room. Nevertheless, a kettle and hairdryer are provided. Since I was in London during late spring, the nights were cool and I get to open the room window at night so that the room will not be stuffy. Besides, I was given a room at the 3rd floor. The Wifi is strong at the reception area but not so inside the room. The best thing about this hotel is the location. It is located near 2 underground stations so getting around London was a breeze for me. There are two supermarkets nearby and many restaurants too which made my stay really convenient.

Good location, near to train station

Location very good near to tube station. However, room was too hot although heater wasn't switched on.

Nearby Bayswater station, just 100m from the station. Easy to find halal food. Very good location & Surround but the elevator so small.

Excellent location - located near hyde park and the queensway and bayswater tube stations in zone one of london underground. There are a lot of restaurants and supermarkets within a few mins' walk. It's an old hotel with outdated furnishings and creaky floorboards along the narrow corridors. Wifi signal is also patchy. Breakfast is average so don't bother paying more to top up for breakfast.

This hotel is okay. London is very expensive and the quality of facilities is usually sub-standard for 'budget' hotels. Not sure about the higher quality locations because the cost to stay there. I would choose this place again if I needed a place. The price was good relative to the rest of the city locations.

Near to Queensway and Bayswater station, near to Big Bus Tour waiting point, near to many halal restaurants & Malaysian Hall. Lift is very small and can only fit 2 adults with 2 suitcases. Toilet is very small but still acceptable.

Hotel facilities needs to be upgraded. Lift was not working when we arrived. Beds creaking with old mattresses. Cigarette and marijuana smell throughout the night of our stay.

Location is convenient to town but the bad side about this hotel is it’s narrow walk ways and it’s hard to move around bulky luggages. Also, for early check out and baggage storage is chargeable at £1 each. Didn’t thought that was necessary.

The hotel was good

Very near tube station(Bayswater).

We have stayed in many hotels and this would be the worst. The double bed was awfully hard and springs poked you in the back they need toppers or new mattresses the bathrooms were mouldy and unclean .It was very noisy from floors above creaking all night also lots of road noise. The heating in the hotel was on full so rooms uncomfortably hot and with window open it was still very uncomfortable. But the location was excellent...

Should include breakfast

I have been to this hotel before. On previous experience I booked it again for 6 nights. The first day itself, we were put into a double room in the basement!!! The room was very small and not maintained to normal standards. I requested for a different room and was put into a better room, but on the 3rd floor. But the hotel lift was not working and they could not be bothered about getting it repaired for a week!!!! customers had to walk up and down winding stairways, even to get a simple breakfast. The reception staff were not as friendly as the previous time. seemed like the staff had changed. The rooms were not properly cleaned up and basic amenities such as tea/coffee, toilet rolls had to be requested from the hotel regularly. On our last night, I had requested for a wake up call and a taxi to be booked. The call never came and the night staff admitted that the receptionist had written a wrong time. Thankfully I was a early bird, and did not miss my flight!!!!

Lift has not been working for two months. This is a five floor walkup. Shower was tepid, maintenance came, then scalding. Overpriced.

This hotel is located across the road from Bayswater tube station. It is undergoing renovation as the rooms are a bit dated. Some of the rooms are of average size for London standard. Central heating is useful during winter. The breakfast spread is basic. There are many restaurants and fast food outlets nearby.

The one thing that makes this hotel acceptable is the very very great staff. They were incredibly helpful and very nice to us. However the rooms are super tiny, and the bathroom is clearly very old and used. The shower was sometimes failed to work. The breakfast in the morning is horrible. Powder egg, bad sausage and dried ham await the guests... It's such a shame, because the staff - again - is very very excellent.. but this place could just really do with a big refurbishing. It wasn't pleasant to take my mum to this hotel on her first time in London.

My room was a small single room with single bed and nice cute toilet. The hotel has an older classic decor, which is not bad at all, as I am not necessarily concerned about having a modern decor. For the price I paid versus the central location, the hotel met my expectation, and certainly a bargain considering the area.