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Stay in the elegant Berjaya Eden Park London Hotel, located in Hyde Park. Enjoy Malaysian flavors at the exquisite restaurant and explore iconic attractions and Portobello Road Market nearby. Enjoy 24-hour check-in and attentive concierge service at this exclusive hotel. Experience unique Malaysian cuisine at the on-site restaurant. Relax with modern amenities, including complimentary WiFi and luxurious toiletries. Explore nearby landmarks such as the Natural History Museum and V&A - Victoria and Albert Museum. The Berjaya Eden Park London Hotel offers elegance, convenience, and cultural immersion for discerning travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of London
Check-in [24-hour]
Great Breakfast
90 meters to public transportation
Front desk [24-hour]
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Bicycles
Restaurants
Safety deposit boxes
Concierge
37 travelers have booked today.
Based on 4,007 verified reviews
8.8
7.4
7.0
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6.5
6.0
Location rating score
There are 70 places in walking distance!
Value for money | 6.8 |
Location rating | 8.8 |
What public parks are within range of Berjaya Eden Park London Hotel?
While remaining at Berjaya Eden Park London Hotel, take joy in your early morning or evening walk at nearby park which include Talbot Square Gardens, Norfolk Square Garden, and Rembrandt Gardens.
How long do visitors usually stay at Berjaya Eden Park London Hotel?
Verified past guests that have stayed at Berjaya Eden Park London Hotel had an average nightly stay of 3 nights at this property.
What was the average room rate for Berjaya Eden Park London Hotel been in the past month?
The average room rate for Berjaya Eden Park London Hotel in the past month is 91.95 GBP, compared to city's average of 170.69 GBP.
What payment options are accepted at Berjaya Eden Park London Hotel?
Berjaya Eden Park London Hotel accepts up to 5, with payment card options including American Express, MasterCard, Cash, and Visa.
What is the average rating that past Solo travelers' have given to Berjaya Eden Park London Hotel?
Verified solo travelers that have stayed at this property have given Berjaya Eden Park London Hotel an average rating of 6.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Business travelers' have given to Berjaya Eden Park London Hotel?
Past business travelers that have stayed at this property have given Berjaya Eden Park London Hotel an average rating of 6.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Couples' have given to Berjaya Eden Park London Hotel?
Verified couple travelers that have stayed at this property have given Berjaya Eden Park London Hotel an average rating of 6.7. You can look up on more detailed customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.
What well-known shopping places are close to Berjaya Eden Park London Hotel?
Shopping options in Berjaya Eden Park London Hotel’s Hyde Park neighborhood include Harrods.
What is the closest airport to Berjaya Eden Park London Hotel?
The closest airport to Berjaya Eden Park London Hotel is London City Airport, 16.0 km away.
Experience Classic Elegance at Berjaya Eden Park London Hotel
Welcome to Berjaya Eden Park London Hotel, a charming 3-star hotel located in the heart of London, United Kingdom. With its rich history dating back to 1860, this iconic hotel offers a unique blend of classic elegance and modern comfort.
As you step into the hotel, you'll be greeted by a warm and inviting atmosphere that reflects the hotel's timeless charm. The hotel underwent a renovation in 2009, ensuring that guests can enjoy modern amenities while still appreciating its historic character.
Berjaya Eden Park London Hotel features 110 tastefully decorated rooms, each designed with your comfort in mind. Whether you're traveling for business or leisure, you'll find everything you need for a pleasant stay. From cozy single rooms to spacious suites, each accommodation offers a peaceful retreat from the bustling city outside.
Check-in time at Berjaya Eden Park London Hotel begins at 03:00 PM, allowing you ample time to settle in and start exploring the vibrant city. When it's time to bid farewell, check-out is until 11:00 AM, giving you a relaxed and hassle-free departure.
Families traveling with young children will appreciate the hotel's child policy. Children between the ages of 0 to 2 can stay free of charge, making it an ideal choice for a family vacation. The hotel's friendly staff is always ready to assist with any special requests or arrangements to ensure a comfortable stay for both parents and little ones.
Located just 45 minutes away from the airport, Berjaya Eden Park London Hotel offers convenience and accessibility for travelers. Whether you're visiting London for business or pleasure, the hotel's central location provides easy access to popular attractions, shopping districts, and dining options.
Experience the timeless elegance and exceptional service at Berjaya Eden Park London Hotel. Book your stay today and create unforgettable memories in the heart of London.
Convenience Facilities at Berjaya Eden Park London Hotel
Experience a stay filled with convenience and comfort at Berjaya Eden Park London Hotel. With a range of exceptional convenience facilities, this hotel ensures that your every need is met and your stay is hassle-free.
Start your day by securely storing your valuables in the safety deposit boxes provided by the hotel. Whether it's important documents or personal belongings, you can have peace of mind knowing that your items are well-protected.
The dedicated concierge service is always at your disposal, ready to assist you with any queries or requests you may have. From arranging transportation to recommending local attractions, the friendly and knowledgeable staff is committed to making your stay unforgettable.
Stay connected throughout your stay with Wi-Fi available in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work or simply browse the internet, you can enjoy seamless connectivity from the comfort of your room or any public area within the hotel.
Traveling with heavy luggage? No worries! The hotel offers luggage storage facilities, allowing you to explore the city without the burden of carrying your bags. Feel free to leave your belongings behind and make the most of your time in London.
To ensure a clean and comfortable environment, the hotel provides daily housekeeping services. Relax and unwind in a well-maintained room, knowing that your comfort and satisfaction are top priorities.
With its array of convenience facilities, Berjaya Eden Park London Hotel is the perfect choice for both leisure and business travelers seeking a hassle-free and enjoyable stay in the heart of London.
Convenient Transport Facilities at Berjaya Eden Park London Hotel
At Berjaya Eden Park London Hotel, we understand the importance of convenient transport options for our guests. That's why we offer a reliable and hassle-free taxi service right at our doorstep. Whether you need to catch an early morning flight, explore the vibrant city of London, or attend a business meeting, our dedicated concierge team is always ready to assist you in arranging a taxi that suits your needs.
Our taxi service ensures that you can travel comfortably and efficiently throughout the city. With experienced and professional drivers, you can sit back and relax as you are transported to your desired destination. Whether you're heading to popular attractions like the Buckingham Palace or the Tower of London, or need to reach important business districts, our taxi service provides a convenient and stress-free way to get around.
Modern Comfort and Convenience at Berjaya Eden Park London Hotel
At Berjaya Eden Park London Hotel, guests can expect modern comfort and convenience in every room. Each room is equipped with a hair dryer, ensuring that guests can easily style their hair and look their best throughout their stay. The television in each room provides entertainment options, allowing guests to unwind and relax after a long day of exploring the vibrant city of London.
For those looking to enjoy a refreshing drink or snack in the comfort of their room, the mini bar offers a selection of beverages and treats. Additionally, the satellite/cable TV in each room provides a wide range of channels, ensuring that guests can stay entertained and up to date with their favorite shows and news. With these room facilities, guests at Berjaya Eden Park London Hotel can enjoy a comfortable and enjoyable stay in the heart of London.
Exquisite Dining at Berjaya Eden Park London Hotel
Indulge in a culinary journey at Berjaya Eden Park London Hotel, where a range of dining facilities await to tantalize your taste buds. Start your day with a delightful continental breakfast, offering a variety of freshly baked pastries, cereals, fruits, and hot beverages to energize you for a day of exploration in the vibrant city of London.
For those seeking halal options, the hotel boasts a halal restaurant that serves up a delectable array of dishes prepared with the finest ingredients. From flavorful curries to succulent grilled meats, every dish is crafted with precision and care to ensure a memorable dining experience.
Whether you're in the mood for a quick snack or a leisurely meal, the dining facilities at Berjaya Eden Park London Hotel cater to all your needs. With daily housekeeping ensuring a clean and inviting atmosphere, you can enjoy your meals in a relaxed and comfortable setting. Treat yourself to the culinary delights on offer and savor the flavors of London at this exceptional hotel.
Comfort and Variety at Berjaya Eden Park London Hotel
At Berjaya Eden Park London Hotel, guests can choose from a range of comfortable and well-appointed rooms to suit their needs. The Classic Double room offers a cozy space with a comfortable Double Bed, while the Classic Quadruple Room provides ample space for families or groups with its Queen Bed or 2 Single Beds. For solo travelers, the Classic Single room offers a compact yet comfortable space with a Single Bed.
Booking these rooms on Agoda not only ensures the best prices but also guarantees a hassle-free experience. With Agoda's user-friendly platform, guests can easily browse through the room options, compare prices, and make a reservation with just a few clicks. Whether you're traveling alone, with a partner, or with a group, Agoda's seamless booking process ensures that you can secure the perfect room at Berjaya Eden Park London Hotel without any hassle or inconvenience.
Discover the Tranquility of Hyde Park in London
Nestled in the heart of London, the Berjaya Eden Park London Hotel offers easy access to one of the city's most iconic green spaces - Hyde Park. Spanning over 350 acres, Hyde Park is a tranquil oasis amidst the bustling city, providing a welcome escape for both locals and visitors alike.
As you step into Hyde Park, you'll be greeted by lush greenery, serene lakes, and beautifully landscaped gardens. Take a leisurely stroll along the tree-lined paths, or rent a bike and explore the park's many hidden corners. Admire the stunning architecture of the Serpentine Bridge, or relax on one of the park's numerous benches and watch the world go by.
Hyde Park is not only a haven for nature lovers, but also a hub for cultural and recreational activities. Visit the Serpentine Galleries to immerse yourself in contemporary art, or catch a live performance at the iconic Serpentine Pavilion. The park also hosts a variety of events throughout the year, from open-air concerts to food festivals, ensuring there's always something exciting happening. Whether you're seeking solitude or seeking adventure, Hyde Park offers a truly unforgettable experience in the heart of London.
Convenient Transportation Options from London Airports to Berjaya Eden Park London Hotel
Located in the heart of London, Berjaya Eden Park London Hotel offers a convenient and comfortable stay for both business and leisure travelers. If you're arriving by air, there are several transportation options available to get you from the nearest airports to the hotel.
From London Heathrow Airport, the easiest and most efficient way to reach Berjaya Eden Park London Hotel is by taking the Heathrow Express train to Paddington Station. The journey takes around 15 minutes and trains run every 15 minutes. From Paddington Station, you can either take a taxi or hop on the London Underground (Circle or District Line) to reach Queensway Station, which is just a short walk away from the hotel.
If you're flying into London Gatwick Airport, you can take the Gatwick Express train to Victoria Station. The journey takes approximately 30 minutes and trains operate every 15 minutes. From Victoria Station, you can either take a taxi or use the London Underground (Circle or District Line) to reach Queensway Station, which is a stone's throw away from Berjaya Eden Park London Hotel.
For those arriving at London City Airport, the quickest way to get to the hotel is by taking the Docklands Light Railway (DLR) to Bank Station, and then transferring to the Central Line to reach Queensway Station. From there, it's just a short walk to the hotel.
No matter which airport you arrive at, Berjaya Eden Park London Hotel is easily accessible and well-connected to London's transportation network, ensuring a hassle-free journey to your accommodation. So sit back, relax, and get ready to explore all that London has to offer from the comfort of this charming hotel in Hyde Park.
Explore the Vibrant Surroundings of Berjaya Eden Park London Hotel
Nestled in the heart of London, Berjaya Eden Park London Hotel offers a prime location surrounded by a plethora of iconic landmarks and attractions. Just a stone's throw away, Hyde Park beckons with its sprawling green spaces, serene lakes, and picturesque walking paths. Take a leisurely stroll or enjoy a picnic amidst the tranquil surroundings of this world-renowned park.
Art enthusiasts will appreciate the proximity to the Wallace Collection, a hidden gem housing an impressive array of fine art, furniture, and porcelain. Immerse yourself in the grandeur of this historic townhouse and marvel at masterpieces by renowned artists such as Rembrandt and Titian.
For those seeking a cultural experience, South Kensington is within easy reach, offering a wealth of museums and galleries. Explore the Natural History Museum, the Science Museum, or the Victoria and Albert Museum, all showcasing fascinating exhibits that cater to various interests.
During the winter season, don't miss the enchanting Winter Wonderland in Hyde Park. This magical event features a festive atmosphere with ice skating, fairground rides, and charming Christmas markets, perfect for creating cherished memories with loved ones.
Nature lovers will also delight in the nearby Kensington Gardens, an idyllic oasis boasting beautifully landscaped gardens, tranquil ponds, and the iconic Kensington Palace. Take a leisurely stroll or enjoy a peaceful moment amidst the lush greenery.
Embassies and consulates are also within close proximity, including the Brunei Darussalam High Commission and the Embassy of the Republic of Bulgaria, making Berjaya Eden Park London Hotel an ideal choice for business travelers.
For those looking to stay active, the Seymour Leisure Centre and Danceworks offer fitness facilities and a wide range of classes to cater to all fitness levels.
Lastly, the Russian National Tourist Office is conveniently located nearby, providing a wealth of information and resources for travelers interested in exploring the rich history and cultural heritage of Russia.
With its unbeatable location and proximity to these renowned landmarks and attractions, Berjaya Eden Park London Hotel offers an ideal base for both leisure and business travelers seeking to immerse themselves in the vibrant city of London.
Convenient Public Transport Stations near Berjaya Eden Park London Hotel
Located in the heart of London, Berjaya Eden Park London Hotel offers easy access to several public transport stations, ensuring convenient travel for guests. Just a short walk away from the hotel, guests can find Paddington (Circle & Bakerloo) Tube Station, Royal Oak Tube Station, Hyde Park Corner Tube Station, Queensway Tube Station, Bayswater Tube Station, Edgware Road Circle Line Tube Station, Paddington Railway Station, Knightsbridge Tube Station, Marble Arch Tube Station, and Lancaster Gate Tube Station. With these transport options, guests can effortlessly explore the city's top attractions, business districts, and entertainment venues.
Indulge in Culinary Delights at Nearby Restaurants
When it comes to dining options, Berjaya Eden Park London Hotel is surrounded by an array of fantastic restaurants. Just a short walk away, you'll find Dishoom Kensington, a popular Indian restaurant known for its delectable Bombay-inspired dishes. For those craving Italian cuisine, Bizzarro offers a cozy atmosphere and authentic flavors. If you're in the mood for some traditional British fish and chips, head to The Mayfair Chippy, where you can enjoy crispy battered fish and golden fries. For a taste of Middle Eastern cuisine, Ishtar serves up delicious kebabs and mezze platters. And if you're a fan of sushi, Feng Sushi in Notting Hill is the place to go for fresh and flavorful Japanese dishes. With such a diverse range of dining options nearby, food lovers will be spoilt for choice during their stay at Berjaya Eden Park London Hotel.
Shop 'til you drop at Berjaya Eden Park London Hotel
Located in the heart of London, Berjaya Eden Park London Hotel is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away, you'll find the iconic Harvey Nichols Department Store, where you can indulge in luxury fashion, beauty, and homeware brands. If you're in the mood for some unique finds, head to Lhomme Designer Exchange, a hidden gem offering pre-loved designer clothing and accessories. For those looking to add a touch of elegance to their home, Thomas Goode is the perfect destination, renowned for its exquisite china, glassware, and silverware. And if you're in need of some retail therapy, Marks & Spencer is just around the corner, offering a wide range of high-quality clothing, food, and household essentials. With these shopping landmarks at your doorstep, Berjaya Eden Park London Hotel is the ideal choice for a memorable shopping getaway in London.
Affordable Luxury at Berjaya Eden Park London Hotel
Experience the best of London without breaking the bank at Berjaya Eden Park London Hotel. With an average room price of just $190, this charming hotel offers exceptional value for money compared to the city's average room price of $260.
Nestled in the heart of the vibrant city, Berjaya Eden Park London Hotel is the perfect choice for travelers seeking affordable luxury. Step into a world of elegance and comfort as you enter the beautifully appointed rooms, each designed with your utmost comfort in mind. From plush bedding to modern amenities, everything you need for a memorable stay is at your fingertips.
Not only does Berjaya Eden Park London Hotel offer great value, but it also boasts a prime location. Situated in the prestigious Bayswater area, you'll be just moments away from top attractions such as Hyde Park, Kensington Palace, and the bustling Oxford Street. Plus, with excellent transport links nearby, exploring the city couldn't be easier.
Don't miss out on the opportunity to experience London in style without breaking the bank. Book your stay at Berjaya Eden Park London Hotel today and enjoy affordable luxury at its finest.
Warm and Welcoming Atmosphere with Exceptional Staff
Berjaya Eden Park London Hotel is renowned for its friendly and helpful staff who go above and beyond to ensure a pleasant stay. Guests consistently mention the warm and welcoming atmosphere created by the professional and attentive staff. From the moment you step into the hotel, you will be greeted with a smile and receive exceptional service throughout your stay.
The rooms at Berjaya Eden Park London Hotel are bright, clean, and spacious, providing guests with a comfortable and relaxing environment. Many guests appreciate the cleanliness of the rooms, ensuring a pleasant and hygienic stay. The spaciousness of the rooms allows for ample space to unwind and relax after a long day of exploring the vibrant city of London.
Situated in a fabulous location, Berjaya Eden Park London Hotel offers easy access to many good Chinese restaurants, making it an ideal choice for those craving authentic Asian cuisine. Guests can indulge in a variety of delicious dishes without having to venture far from the hotel. Whether you are a fan of dim sum, Peking duck, or Sichuan cuisine, you will find a plethora of options just a short stroll away from the hotel.
Overall, Berjaya Eden Park London Hotel is a fantastic choice for a stay in London. With its friendly and helpful staff, clean and spacious rooms, and convenient location, guests can enjoy a pleasant and memorable experience. Book your stay now and discover the warm hospitality and excellent service that awaits you at Berjaya Eden Park London Hotel.
Unbeatable Location and Excellent Staff Performance at Berjaya Eden Park London Hotel
Berjaya Eden Park London Hotel has received positive customer ratings for its unbeatable location and excellent staff performance. Situated in the heart of London, this hotel provides guests with easy access to some of the city's most iconic landmarks and attractions. With an overall rating of 7.1, it is clear that guests appreciate the prime location of this hotel.
The staff at Berjaya Eden Park London Hotel have been praised for their exceptional performance. With a rating of 7.3 for staff performance, guests have highlighted the friendly and helpful nature of the hotel's employees. Whether it's providing recommendations for local attractions or assisting with any requests, the staff go above and beyond to ensure a memorable stay for each guest.
In addition to its unbeatable location and excellent staff performance, Berjaya Eden Park London Hotel also receives positive ratings for cleanliness and comfort. With a rating of 6.9 for cleanliness and 6.5 for comfort, guests can expect well-maintained rooms and a comfortable stay. Overall, Berjaya Eden Park London Hotel offers a delightful experience with its convenient location, exceptional staff, and commitment to cleanliness and comfort.
Review score6.0
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Very good
10 most recent verified ratings received by the property
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90 meters to public transportation
Located in heart of London
Free Wi-Fi in all rooms!
Daily housekeeping
It was a great stay!!”
The room was very neat and clean with a window opening towards the street. The bathroom was clean and hot water available 24/7. The lift was not working though and I advise you to ask about the floor you are given the room on because it can be a bit of a hassle with luggage to go on the fifth floor via stairs. Otherwise our stay was pleasant as it is centrally located and just a 3 to 5 min walk from tube station and street full of cafes and restaurants.
Dear Zahra, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. We are changing Wifi to a better one, that could be one of the reasons why it was slow or stopped working. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager
<3 ”
Most positive experience with a hotel in my life! Seriously. Yes, the rooms and the bathroom are small, but it’s warm and cozy, the beds are comfortable, the tv is good and it’s cute and clean. The location is top, 2 min from Hyde park, tube and bus stops. You didn’t travel to spend days in your room anyway, did you? And the people there, I’ve been travelling quite a lot and we’ve never met somebody like our favourite receptionist ever, here in this hotel! My child was excited every time we would be going back to the hotel, asking if he’s gonna be there! We couldn’t ask for a better accommodation :) they will be seeing us again
Dear Tajna Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager
Great Accomodation”
My son and I recently had the pleasure of staying at the Berjaya Eden Park Hotel London, and it was a delightful experience. The hotel is perfectly situated in a prime location, just a stone’s throw away from Hyde Park, making it an ideal base for exploring London. The proximity to Bayswater and Queensway stations made getting around the city incredibly convenient. The charm of the Berjaya Hotel lies in its beautiful Victorian architecture, which exudes a classic London elegance. Despite its historic nature, the hotel is well-maintained and offers modern amenities that cater to today's travelers. Our room was cozy and comfortable, with tasteful décor and all the essentials for a relaxing stay. The bed was especially comfortable, ensuring a great night’s sleep after a day of sightseeing. The staff at Berjaya Eden Park were exceptional—warm, friendly, and always willing to go the extra mile to make my stay enjoyable. From the smooth check-in process to the helpful concierge service, I felt well taken care of throughout my stay. They were always ready with recommendations for dining and sightseeing, which was much appreciated. Overall, the Berjaya Eden Park Hotel offers excellent value for money in one of London’s most desirable areas. It’s perfect for both tourists and business travelers looking for a blend of comfort, convenience, and character. I would highly recommend this hotel to anyone visiting London, and I look forward to returning on my next trip to the city.
Dear HILDEBRAND, Thank you for your wonderful review! We're delighted that you and your son enjoyed your stay at Berjaya Eden Park Hotel London. It’s great to hear that our location, Victorian charm, and modern amenities made your visit special. We’re also pleased that our staff provided exceptional service and that you found your room cozy and comfortable. We truly appreciate your recommendation and look forward to welcoming you back on your next trip to London! kind regards,
Nuwn's Exceptional Service: A Berjaya Eden Experience”
My stay at Berjaya Eden from February 3rd to February 8th was absolutely delightful. The hotel exuded warmth and comfort from the moment I stepped in. The ambiance was inviting, and the staff, particularly Mr. Nuwn, made my experience truly memorable. Nuwn's exceptional service and courtesy were beyond commendable. Although I didn't have the pleasure of meeting him during check-in, he made a point to greet me the following day and inquire if I had any concerns or requests. His professionalism and attentiveness were truly remarkable, and it was evident that he was genuinely committed to ensuring guests' comfort and satisfaction. The facilities at Berjaya Eden were top-notch. The rooms were clean and well-appointed, providing a perfect retreat after a long day of exploring the city. The hotel's amenities, including the restaurant and recreational areas, added to the overall enjoyment of my stay. I must also highlight the hotel's prime location, which offered convenient access to various attractions and dining options in the area. Whether I was venturing out to explore the city or simply relaxing at the hotel, I found everything I needed within reach. Overall, my experience at Berjaya Eden surpassed my expectations, thanks in large part to the exceptional service provided by Nuwn and the hotel staff. I would highly recommend this hotel to anyone looking for a memorable stay in London
Dear Syed Thank you for choosing to stay with us. We appreciate your visit and hope that you enjoyed your time with us. We are especially pleased to hear that Nuwan's warm welcome enhanced your experience. We hope to have the pleasure of hosting you again in the future, and we'll be sure to pass on your kind words to Nuwan. Safe travels, and we look forward to seeing you again. Kind Regards, Front Of House Manager
Second time lucky”
I had a great stay at the Berjaya: my room on the top floor was great, the hotel was relatively quiet (or it was in the room) and the bed was comfy and the room was very clean. The aircon didn't work and the room was very hot on arrival, but honestly I can't complain about that for the price and being on the top floor meant I was able to open the windows. Obviously this isn't the Ritz, but (again) for the price, I'm really happy: the staff were great, the room was clean and comfortable, the linen and towels were clean and fresh and the water was hot. Ok, the lift is rickety, the wallpaper is peeling off in places and the rooms don't quite look like the pictures, but again, these felt like cosmetic issues, given the price I paid for the room and floor I was given, I'm very happy and will stay again. It was an easy and pleasant experience and the hotel is in a great location next to the Hyde Park, near to Notting Hill and close to Marble Arch with easy tube access on the central line. Full disclosure, I did stay previously and was given two basement rooms (I had to move once) which were absolutely awful. I had to stay again this time due to work in the area and this second stay was a totally different experience. This hotel has some rooms that perhaps should be fixed or taken out of service, but I would say that the bad reviews the hotel gets are based on those rooms, not the others on offer. It's a lottery I guess as to what you might be allocated... I will see when i stay again!
Dear Kyla Thank you for choosing to stay with us! We appreciate your patronage and are thrilled to hear that you had a positive experience during your stay. Your comfort and satisfaction are important to us, and we're excited to announce that we'll be refurbishing most of our rooms soon to enhance your future stays with us. We look forward to the opportunity to welcome you back and provide you with an even better experience in our refreshed accommodations. Please feel free to email us when you're planning your next visit, and we'll be more than happy to assist you with any arrangements. Until then, safe travels, and we hope to see you again soon! Kind Regards, Front Of House Manager