Very good 7.0
Based on 1177 reviews

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Very good

based on 1179 reviews
  • Cleanliness 6.9
  • Facilities 6.1
  • Location 8.8
  • Room comfort and quality 6.5
  • Service 7.0
  • Value for money 6.8
  • Food and dining 6.3
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Mr from Thailand
Business traveler
Classic Twin
Stayed 4 nights in August 2016
Best location reasonable price. good staff and clean
Good location near two underground station 5 minute walk, not in the noisy side of street friendly staff
Reviewed September 10, 2016
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Norhayati from Malaysia
Family with young children
Classic Twin
Stayed 2 nights in September 2016
Location!location! Worth for the money
The room is pretty old need to refurbish but some how for the amount that you pay what to expect is so near to evrything train station just sround the corner the staff are ok house keeping they are friendly no regrets we will come back definately but not suitable for honeymooners!!!
Reviewed September 08, 2016
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Lin from Taiwan
Solo traveler
Stayed one night in February 2016
Nice location
but the room is too small
Reviewed September 06, 2016
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PUAN from Malaysia
Family with older children
Classic Double
Stayed one night in August 2016
just a perfect gateaway
Value for money.
Reviewed September 02, 2016
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Raja from Malaysia
Solo traveler
Stayed 6 nights in August 2016
excellent location close to 2 tube stations. A perfect place for a solo traveller.
Convenience stores and restaurants all within 5 mins walking distace. Late night kebab place just round the corner.
Reviewed August 27, 2016
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Geogios from Greece
Business traveler
Stayed 7 nights in August 2016
good for a night's sleep
I wan in the hotel for a week in August 2016. The hotel is excellently sited and value for money (alomost...). The rrom was very small and rather clean, the TV receprion was patchy (BBC1+ 2 were not there, so were other channels). The hotel is ecellently served by two nearby tube stations and numerous busses. Value for money and good for a few nights in LOndon.
Reviewed August 26, 2016
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AZENAN from Malaysia
Family with older children
Classic Single Room
Stayed 2 nights in August 2016
Good location and convinient
The rooms could be better if renovated and refurbished
Reviewed August 24, 2016
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NURUL from Malaysia
Family with young children
Classic Twin
Stayed 4 nights in June 2016
Strategic location
For food, mini shopping and public transportation
Reviewed August 22, 2016
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Alastair from Thailand
Classic Double
Stayed 2 nights in August 2016
A below par hotel in a handy and attractive part of London.
The Berjaya is in a lovely part of London, and close to so many useful shops, transport links and to Kensington Gardens. Everything we needed. But the hotel isn't amazing. Wasn't expecting 4 or 5* luxury from the price we paid, but there's some things it's disappointing to see hotels just not get right. We arrived early and asked if there were any rooms available to check into. There weren't. Which was fine. Happy to wait til one becomes available. But when other guests arrive and get given a room when we've been waiting an hour isn't cool. The rooms are clean, comfy, no frills. But the shower cubicle is so small as to make it almost difficult to take a shower. The corridor carpets could do with a deep clean if they can't afford to be replaced. We enjoyed the novelty factor of the smallest elevator in the world, but it's so slow and when you're in the third floor and it's a busy time of day, just use the stairs. We didn't have an evening meal there, but the breakfast looked unpleasant and overexpensive. Plenty of decent value places to eat just round the corner from the hotel. The decor in the bar and reception is very dated, the staff, being generous, are "okay", and the major bugbear, despite it being a first world problem, is wifi. If you advertise yourself as having free wifi for your guests, make sure it works. Perhaps it does if you wait several hours to be the only person trying to check an email. Not good enough. There's worse places to stay out there, but the Berjaya could be so much better and simply doesn't seem to want to make the effort. Safe in the knowledge that it'll always have a steady stream of guests on a budget in one of the world's most popular cities. I suspect the rows of hotels that line the street have the same approach. But a little investment in this place would go a long way and make it stand out, given they're blessed with an attractive building in an upmarket neighbourhood.
Reviewed August 16, 2016
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Jebasingam from Malaysia
Deluxe Double
Stayed 5 nights in July 2016
Pleasant stay
Location was OK. Room was ok. Staff could be more friendly and helpful.(front desk and restaurant). WiFi was good.
Reviewed August 02, 2016
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