7.2
Very good
35.4% this month
/10
(6,288 reviews)See what guests said
See map
7.8

Very good

Location rating score

Very good location - 2.33 kilometers from city center
Parking
FREE
Popular landmarks
Midland Park Centre 60 m
Surau 210 m
Penang Adventist Hospital 220 m
College Square 220 m
Church of the Immaculate Conception 240 m
Tanjung Medical Centre 260 m
Plant Building 270 m
Consulate General of The Republic of Indonesia 290 m
Oncology Centre 320 m
Wellings 330 m
Nearby landmarks
Cheong Fatt Tze - The Blue Mansion 3.35 km
Armenian Street 3.76 km
Khoo Kongsi 3.94 km
Pinang Peranakan Mansion 4.13 km
Penang Fort Cornwallis 4.22 km
Kek Lok Si Temple 5.25 km
Batu Ferringhi Beach 8.14 km
Entopia 10.21 km
Escape Theme Park 10.28 km
Berjaya Penang Hotel

"It was very comfortable and the view from the top floors was beautiful."

William - July 11, 2019
Standard Room - Room plan Berjaya Penang Hotel
Lobby Berjaya Penang Hotel
Lobby Berjaya Penang Hotel
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Free Wi-Fi

Berjaya Penang Hotel

1 stop Midlands Park, Jalan Burmah, Georgetown, Penang, Malaysia, 10350 - See map
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Fitness center

  • Shops

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money7.3
Distance to city center7. Km
Location rating7.8
Nearest airportPenang International Airport (PEN)
Distance to airport15.6 km

Rooms available at Berjaya Penang Hotel

Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds or 1 double b...
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Superior
Superior
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 double b...
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Junior Suite
Junior Suite
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard Room
Standard Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
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Family Room
Family Room
...
  • Room size: 41 m²/441 ft²
  • Shower
  • 1 king bed and 2 single bed...
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Deluxe Connecting Room
Deluxe Connecting Room
...
  • City view
  • 2 bathrooms
  • 1 king bed and 2 single bed...
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Family Rooms
Family Rooms
...
  • Room size: 41 m²/441 ft²
  • City view
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Deluxe Room
Deluxe Room
...
  • Room size: 38 m²/409 ft²
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STANDARD ROOM (02 SINGLE BEDS)
STANDARD ROOM (02 SINGLE BEDS)
...
  • Shower and bathtub
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FAMILY ROOM (01 KING SIZED & 02 SINGLE BEDS OR 04 SINGLE BEDS)
FAMILY ROOM (01 KING SIZED & 02 SINGLE BEDS OR 04 SINGLE BEDS)
...
  • Shower and bathtub
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Frequently asked questions

What time is check-in and check-out at Berjaya Penang Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Berjaya Penang Hotel?

For those who wish to drive their own cars, Berjaya Penang Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Berjaya Penang Hotel?

Berjaya Penang Hotel does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Berjaya Penang Hotel

  • 9.6
    Exceptional
    Location

    "Location close to so many restaurant, hawkers, and hospital."

    srijantini

    |

    August 1, 2019

  • 9.2
    Exceptional
    Location

    "Good hotel, 9 minutes walking distance to Gurney Plaza Mall"

    SITI

    |

    October 11, 2019

  • 8.0
    Very good
    Location

    "Good location, near to Gurney Drive hawker stalls."

    Ming

    |

    March 15, 2020

Property ranking|Compared to 2,627 Penang properties
See all rankings
Room size
26 sqm.
Review score - United States
7.2/10
Room comfort score
6.9/10
Location score
7.8/10
Bigger than
93
%
of Penang properties
Better than
93
%
of Penang properties
Better than
92
%
of Penang properties
Better than
87
%
of Penang properties
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Overall rating:
7.2
Very good
6,288 reviews
Cleanliness
7.0
Facilities
6.8
Location
7.8
Read all reviews >
What travelers say they love:
everything was well maintained and we had everything we need...
William from Malaysia
Group
More about Berjaya Penang Hotel

More about Berjaya Penang Hotel

Formerly known as Georgetown City Hotel. Located in the heart of Georgetown, Berjaya Penang Hotel is surrounded by several popular attractions and venues. The property is an ideal accommodation for tourists and leisure travelers. Its location on Jalan Burmah One-Stop allows quick and easy access to venues like One Stop Midlands Park, the Botanical Gardens, and Kuan Yin Teng Temple. The property offers satellite television, air conditioning, and great hospitality once checked into Berjaya Penang Hotel. Geusts can also enjoy dining in one of the five restaurants and local Malayan and international selections, sipping late night cocktails at The Bar or have early morning pastries and coffee from The Café, or spending a relaxing day at the swimming pool. Car rental is also available for your convenience. All in all, Berjaya Penang Hotel is a fantastic place of stay when visiting Penang.

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Most talked about facilities

Housekeeping
248 mentions
Breakfast
116 mentions
Food & Dining
88 mentions
Internet
78 mentions

What they offer

8.0
Very good

"This is my 2nd visit to the hotel, overall still good."

Ming

|

March 15, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian

Restaurants on site

The Cafe
Cuisine:International, Local
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Berjaya Penang Hotel from real guests

Overall rating
7.2
Very good
From 6288 reviews
7.8Location
7.4Service
7.3Value for money
Agoda Reviews (5049)Booking.com Reviews (1239)
Rating via Agoda7.2
/
10
Cleanliness7.0
Facilities6.8
Location7.8
Room comfort and quality6.9
Service7.3
Value for money7.3
High score for Penang
Rating
9+ Exceptional (345)
8-9 Excellent (416)
7-8 Very Good (993)
6-7 Good (730)
<6 Below Expectation (1027)
Time of the year
Mar - May (674)
Jun - Aug (910)
Sep - Nov (921)
Dec - Feb (1006)
Don't miss out!Users are booking a place in Penang every 1 minutes on Agoda.com
All guests (5049)
All room types
All languages

Show reviews that mention 

Showing 3511 verified guest comments
12345
9.7
Exceptional
nabil from Afghanistan
Couple
Stayed 2 nights in March 2009

i love this hotel”

every things is very good
all things is ok

I stayed at Berjaya Georgetown hotel and here are my feedbacks: (1) Hotel is opposite the Adventist Hospital so it is very convenient for foreigners, especially Indonesia from Sumatra, seeking treatments at the hospital or relatives visiting the patient there. This is the only reason I see why this hotel can still 'survive' until now. (2) Check-in was smooth and fast. The front-desk was friendly. The lift was working just fine. (3) Although I booked a single room for 1 person, I was very surprise by how small the room was. (4) The room's carpet was not very clean and smell strange. (5) The air-condition keeps making this awful noise that it won't stop, and I was not able to control the temperature in the room as the controller was not working. (6) I was given a high floor as requested, with partial view of the beach front. But on the other side, it was blocked by this condominium next door whereby you can see every actions that is going on on the other side if you don't draw up the curtains, and vice verse. Really lack of privacy. (6) Another horrible noise was the constant slamming of doors in the morning or night when the gusts goes out or comes back. Not recommended for any businessman that needs a good night sleep. (7) The breakfast was the SAME every day. The coffee or tea was only available (from the kitchen) upon request. Overall my stay was rather depressing. Everything is OLD and not lively at all. One would expect Berjaya Group which has the famous Times Square at KL to have some kind of basic standards and reputation to maintain."

Reviewed March 14, 2009
9.7
Exceptional
patricia from United Kingdom
Couple
Stayed 12 nights in October 2009

3rd time berjaya”

friendly staff, always remember you,rooms very nice, always cleaned daily, clean bedding comfy beds, housekeeping staff very helpful
just that the breakfast does not really cater for europeans

if we came back to penang we would definately stay at the berjaya, very good value for the price of the rooms, compared to other hotels in penang, within the town. we have stayed at another hotel in georgetown which was not a patch on the berjaya, in reespect of the friendly staff

Reviewed October 19, 2009
9.0
Exceptional
Rudy from Indonesia
Group
Superior
Stayed 3 nights in July 2011

Bad Exterior Image but Good Service”

Friendly Staff, Valuable Breakfast

We recently went to Penang for medical purpose. We thought Berjaya is near to Island Hospital. But we were wrong. Berjaya is the most suitable place if you are visiting Adventis Hospital. However, we had a pleasant stay. The staffs are friendly, the room is clean and even our booking is without breakfast, the hotel only charge us additional RM12 per person for buffet breakfast. The breakfast at RM12 really surprised us as it has many selections and the price is just too good to be true. At the beginning, we were disappointed as the exterior does not reflect a 4 star hotel but we ended up feeling satisfied.

Reviewed August 01, 2011
8.7
Excellent
Jenny from Indonesia
Business traveler
Stayed 2 nights in February 2012

Old facade but amazing room”

Shopping malls nearby and food centre everywhere

berjaya penang hotel, not very impressive when i just arrived. building facade looks old. receptionists and doorman was friendly and helpful as this was my first time to penang. but after i checked into the room, im very impressed with the room size! its huge! bathroom was alright only but well who sleep there? just next door, there is a small shopping mall, 24 hours minimart, hair saloon, thai massage, chinese food eatery shop, all amazing! it's really recommended. there are free shuttle bus service to island and gleaegleas hospital and as well to gurney shopping centre. everything was easy accessible at this hotel, truly recommended!!

Reviewed February 28, 2012
8.0
Excellent
Ooi from Malaysia
Family with teens
Stayed 2 nights in December 2009

A Value for Money Hotel”

Good central location. Clean Comfortable Room. Polite helpful staff.
Clausrophobic car park with low ceiling, dim lighting, no guard or CCTV in sight.

I chose Berjaya Penang Hotel during my family's recent spur of the moment visit to Penang because of its room with internet package deal. The kids loved the wireless internet service which was easy to connect to and worked smoothly. I love its central location, near enough to Gurney Drive and Georgetown center without being too congested to move in and out of the hotel. The rooms were comfortable and we even had a good view of the sea. The food was better than the usual hotel breakfast fare. All in all I must say this hotel is value for money and I am glad we chose it. The only complaint I have is its carpark which I think is too old and need urgent upgrading plus better security.

Reviewed January 21, 2010
9.3
Exceptional
Warren from Malaysia
Family with young children
Stayed 3 nights in October 2012

Lovely rooms at a very decent price”

Large room, near Gurney Drive, central location, hospital right opposite the hotel

my daughter came down with a high fever on our way to penang. thankfully, the georgetown city hotel was right opposite the penang adventist hospital, and we were able to easily visit the pediatrician twice over the next 3 days. the large rooms (we had a junior suite) were really comfortable and at a reasonable price. the location of the hotel is fairly central to most places we planned to visit. drivers in penang are horrible, just so you know :)

Reviewed November 01, 2012
8.7
Excellent
Siok from Singapore
Group
Stayed 3 nights in November 2012

Pleasant hotel with good service”

Comfortable room and nice service

I enjoyed my stay at Georgetown City Hotel, Penang. At first, we were given a smoking floor despite our request for non-smoking floor online. However, the hotel receptionists were very efficient and they helped us to change to non-smoking floor the next day. Although the hotel location was not very close to any shopping centre, the hotel provide excellent taxi service. Breakfast at the hotel was good too with reasonable price. The room was very clean and neat. Overall, it was worth staying at Georgetown City Hotel. I must thank the hotel staffs for making our stay a memorable one.

Reviewed December 05, 2012
9.0
Exceptional
Gabriel from Indonesia
Family with teens
Superior
Stayed 1 night in December 2011

Convenient hotel”

Rooms and facilities

Berjaya Penang Hotel is a hotel to stay. The hotel is well-equipped with comfortable bed, TV, and nice bathroom. Furthermore it's accessible and nearby to small shops and restaurants. So far it's one enjoyable stay and we were very delighted and satisfied. This hotel is highly recommended for family trip.

Reviewed January 12, 2012
9.0
Exceptional
Thomas
Family with teens
Superior
Stayed 5 nights in February 2011

Nice Hotel with affordable price and 5star service”

bus stop just right in front of the main entrance

Nice rooms and I didn't find any significant wrong on this hotel as I was worried about after I read the review on Agoda.com. The only problem was the AC, as the temperature control did not work, so the AC was so cold all the time unless you turn of the AC. The bellboys were friendly and everytime I asked something, they will explain to me very detail and with smile. And this hotel just a cross away from Adventist hotel and they have access directly from the ground to your room to avoid the highly stairs in the hotel main entrance. Highly Recommended Hotel in Penang with affordable price.

Reviewed March 03, 2011
9.0
Exceptional
Keith from United States
Couple
Stayed 3 nights in February 2009

Another pleasant stay at Berjaya”

Great deal for the price; very comfortable bed, good breakfast buffet, helpful staff. Convenient location in terms of heading down to Georgetown or up to Batu Ferringhi.
The television reception is awful, and they only feature a handful of channels, 3 in English. For a four-star hotel, I expect more options.

This was the second time this year that I stayed at Berjaya. I was so impressed with the resort in January that I opted to stay there again. The only problem I had was that one morning, I did not receive my requested wake up call as the operator had wrote the wrong room number down to call. Due to this, I missed the breakfast buffet, but the manager was kind enough to upgrade my room to a suite immediately thereafter. I grabbed a meal next door at the Satay Hut which was very satisfying. If I happen to visit Penang again, I intend to stay at Berjaya once more.

Reviewed March 06, 2009
10.0
Exceptional
Trias from Indonesia
Family with teens
Stayed 1 night in May 2013

Penang Trip”

The easy access to public transport, culinary places, fast wifi

I visited Penang with my family. During my visit, I had a nice and comfortable stay at this hotel. This hotel is really close to traditional and authentic eating places that provides great traditional and yummy foods such as nasi kandar, rojak, nasi lemak, nasi briyani, etc. besides that, this hotel has a very easy access to public transportation and to a nice shopping place; Plaza Gurney. It is also very close to Gurney Drive and Adventist Hospital. I highly recommend this hotel for a great, comfortable and fun stay in Penang. This hotel is also affordable especially if you do the reservation via Agoda because you can use your Agoda points and get a great deal :)

Reviewed May 28, 2013
10.0
Exceptional
Yeoh from Singapore
Family with young children
Superior
Stayed 1 night in February 2012

Good roomn and friendly staff”

Nice room , clean

I had a stay recently at the berjaya penang hotel. Its is 10 mins walk to gurney plaza and just beside it is the gruney good centre. There are convience store, KFC and a bus stop just when you walk out of the lobby. The staff are very friendly and helpful. always with a smile! recommened to stay!

Reviewed February 28, 2012
9.0
Exceptional
Nurul from Malaysia
Family with young children
Stayed 2 nights in December 2012

Great location & superior hospitality”

Great rooms, convenient

Before I booked this hotel, I read the review in Agoda. As much I'm tempted to book another hotel, I found this hotel is within my budget. I haven't been to Penang for more than 10 years and I don't know what to expect. Surprisingly, this hotel is a rare find, despite its shabby exterior, the rooms provided were more than sufficient for our families! Even though booking through Agoda doesn't include breakfast nevertheless the hotel is conveniently located to 24-hour convenience store and a shopping complex which is not as big as in my hometown, but I did find things that I wanted. Despite not having any food taken at the hotel, it was easy to find food stalls/restaurants to our liking which is quite near to the hotel. We booked junior suites and I was pleasantly surprised with its rate which is quite affordable for me.

Reviewed December 26, 2012
8.3
Excellent
Ivy from Malaysia
Couple
Superior
Stayed 1 night in September 2010

Berjaya Penang Hotel”

Friendly staff, comfortable and clean,
Surprise that no non-smoking room, the lift to car park is a long wait

It was a great stay with Berjaya Hotel. The location was just about right not too far away from the town. The first impression from the parking lot of the hotel was pretty backward in the sense that it was still a rather dark and small parking lots. The walk way up to the hotel is really untidy and a repainting would best suit the hotel. That way, it will improve it's first impression of the hotel. Moving up to the lobby, the hotel gained back it's poorer impression and when you see the room, it was a great relief and I would it was over my expectations. Overall, I would say I'm happy with my visit and if ever I go back to Penang, Berjaya Hotel will be my choice.

Reviewed September 26, 2010
8.7
Excellent
David from United Kingdom
Couple
Stayed 3 nights in August 2008

Wonderful Town”

Great location. Wide variety of food nearby. Plenty of buses and taxis.
We were given a room on a smoking floor, but it didn't smell too bad.

The Berjaya Georgetown sits midway between the beaches in the north and the town centre in the south of Georgetown. It is well serviced by both buses and taxis. We even had a ride in a rickshaw! The hotel staff were friendly and the bed was comfortable. Although we were on a smoking floor, the room did not have a noticeable odor and the views from our room were quite nice.

Reviewed October 05, 2008
8.3
Excellent
Kenny from Malaysia
Family with young children
Stayed 2 nights in August 2012

Clean and confortable hotel”

Reasonable price with decent view

The hotel price is reasonable, clean and tidy. Just a bit confusing as the name of the Hotel had change to Georgetown Hotel and previously was called Berjaya city hotel. Yhe only proble me and my famaly facing is the the deal we had is without breakfast and there were no food store nearby the area. Basically my children loves the Hotel and of cause that make my holiday a pleasant one.

Reviewed September 12, 2012
8.0
Excellent
Sam from Malaysia
Business traveler
Superior
Stayed 2 nights in November 2016

Georgetown City Hotel Penang”

The Georgetown City Hotel is well located for easy access to many places. Hotel GPS location is: N5, 25min, 59.1968; E100, 18min, 24.3182 The hotel setup is great, the Wireless access is good not like other I been to. The room is big (I took a Suite) and have high floor excellent view to the Penang Bridge. Room is very well arranged and setup is just excellent. The hotel provides free parking. Next to the hotel having a shopping mall where you can buy you daily essential items and food stores. There is a bar/pub/disco that beside the hotel and it is a great place to hangout after a long day work or out. About 10mins walking distance to a night hawker food store, where I have enjoy my steamboat dinner. The store GPS location is : N5, 25min, 47.1496; E100, 18min, 44.2584 I have enjoy my stay in Georgetown City Hotel, I hope you will too.

Reviewed March 29, 2017
8.3
Excellent
Lai from Malaysia
Family with young children
Superior
Stayed 1 night in November 2011

Good location but reception not enough manpower. ”

The things that I really like of this hotel is the view from my room & cleanliness of the room.

generally, our stay at berjaya penang hotel are comfort and nice. good location within 10 to 15 minutes to penang town and 5 to 10 minutes to gurney grive. rooms are quite big, comfort and clean eventhough extra bed is added. nice view of penang's bridge through our room's window and also night view that really catch my eyes with it.

Reviewed December 01, 2011
9.0
Exceptional
Daniel from United Kingdom
Solo traveler
Stayed 2 nights in February 2013

Nice rooms, Great View”

Great View, Clean, Good service

Even though I lost my reservation documents check-in was very straight forward. Nice room on corner of 14th floor with great views out over Penang and Georgetown. Gym and Pool were small but both very functional. Good value and fast room service. Good public transport (buses) to Batu Ferringhi, and Georgetown center. Would stay again.

Reviewed March 11, 2013
8.7
Excellent
soleman from Indonesia
Family with young children
Superior
Stayed 3 nights in March 2011

Great location next to the hospital”

Great location, clean room, friendly staff

for those traveling to penang for medical purposes (esp. at penang adventist hospital), i highly recommend berjaya penang hotel. it takes only a ten-minute walk to get to adventist hospital. very convenient location.

Reviewed March 21, 2011
12345
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