Berjaya Tioman Resort
Berjaya Tioman Resort
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"The quietness, and big space."

Willy

|

May 13, 2018

 Berjaya Tioman Resort

  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • Shower
  • 1 double bed
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Lobby Berjaya Tioman Resort
Lobby
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Interior view Berjaya Tioman Resort
Interior view
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Interior view Berjaya Tioman Resort
Interior view
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Excellent
Location
8.1
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What guests are saying:
As per my expectation. Glad to choose Berjaya Tioman Resort.
Vinesh from Malaysia
Couple
Got the beach view chalet hoping to get stunning view of the beach and the sea, however there was a pile of sand right in front of my chalet which I think was an eye sore. Hope they clear off the sand pile (new sand) ASAP. Other than that everything was nice.
LIK from Malaysia
Couple
good chalet and good restaurant and food , also good beach
Mohamad from Malaysia
Family with teens
berjaya is in very good location to enjoy the snorkelling experience near renigs island, facilities were decent. it should have been maintained still well. food is not that great for Indians but they have very limited options.
sravan from Singapore
Family with young children
Nice resort...
PITCHAI from Singapore
Family with teens
there's 2 private sort of beaches! transport provided only for checking in and out. expect 400 meters to 1km walks from facilities around the area, this is like a small village.
Kevin from Malaysia
Family with young children
Great place to stay on Tioman
Dawn from Singapore
Couple
love the sunken bar in the pool. the quietness, and big space. my kid loves to run around with no worry of being knock down. plenty of chance to learn about monyet & biawak too.
Willy from Malaysia
Family with young children
Friendly and helpful staff, perfect environment for relaxation and the sunset is beautiful... food was good , I am impressed... snorkeling in Regis island , malang rock was the most beautiful thing I ever seen , I will be back again , for sure ❤️
SF from Malaysia
Couple
Very good
From 1914 reviewsSee what guests said
7.5
/
10
Very good room comfort and quality
7.5
Recommended by 82% of guests
Value for money7.1
Location rating8.1
  • Air conditioning

  • Balcony/terrace

  • Bar

  • Poolside bar

Room choices
7.5
Very good
Room comfort & quality
7 travelers are looking at this property right nowBook now before it's too late!
Family Sea View
Family Sea View
...
  • Room size: 32.5 m²/350 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
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Family Beach - 4 Persons
Family Beach - 4 Persons
...
  • Room size: 40.3 m²/434 ft²
  • Beach view
  • 1 king bed or 2 single beds...
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Family Garden View
Family Garden View
...
  • Room size: 32.5 m²/350 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
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Garden View Chalet
Garden View Chalet
...
  • Room size: 32.5 m²/350 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
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Sea View Chalet
Sea View Chalet
...
  • Room size: 32.5 m²/350 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
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Beach Chalet
Beach Chalet
...
  • Room size: 40.3 m²/434 ft²
  • Beach view
  • 1 king bed or 2 single beds
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Garden View Quadruple Chalet
Garden View Quadruple Chalet
...
  • Room size: 32.5 m²/350 ft²
  • Garden view
  • 4 single beds
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Sea View Chalet - Honeymoon Retreat
Sea View Chalet - Honeymoon Retreat
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
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Junior Suite - Honeymoon Retreat
Junior Suite - Honeymoon Retreat
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 king bed
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Garden View Chalet - Honeymoon Retreat
Garden View Chalet - Honeymoon Retreat
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Have a question for Berjaya Tioman Resort?

What people love about the property

  • "Staff were extremely helpful and friendly."

    Hei W.

    |

    March 21, 2018

  • "Kudos to the friendly and helpful staff."

    Theenathayalan

    |

    February 28, 2018

  • "It was a great stay for me and my husband."

    Zuhairah

    |

    February 27, 2018

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More about Berjaya Tioman Resort

More about Berjaya Tioman Resort

"Cozy and reasonably well appointed."

KRISHNAN

|

April 1, 2018

An overview

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What they offer

"Good chalet and good restaurant and food , also good beach"

Mohamad F.

|

April 9, 2018

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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1914)Booking.com Reviews (1207)
7.5
/
10
Cleanliness7.4
Facilities7.4
Location8.1
Room comfort and quality7.5
Service7.3
Value for money7.1
Provided by verified guests of Agoda
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Showing 1565 verified guest comments
12345
5.2
Kathy from Malaysia
Couple
Stayed 3 nights in March 2018
Above average”
the property was a bit old.
Reviewed November 05, 2018
Dear Kathy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service
Responded November 12, 2018
Berjaya Tioman Resort
6.4
Good
Jason from Malaysia
Couple
Garden View Chalet
Stayed 3 nights in October 2018
Lost and Found”
Sorry, I can't remember the name of the person on the 28th Oct around 9.00am, he couldnt find my lost item in their house keeping dept, I was checking out that day, could not wait any longer so left for ferry jetty. While waiting at the jetty, this person came all the way to pass me back the lost item at the jetty. Thank you again to this person, you know who you are.
Reviewed October 30, 2018
Dear Jason, Thank you for taking the time to share your feedback. Glad you managed to get back your lost item. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 01, 2018
Berjaya Tioman Resort
8.0
Excellent
KU from Singapore
Couple
Garden View Chalet
Stayed 2 nights in June 2018
Very good”
It's a good place to relax with nice view, private beach and nice buffet!
Reviewed October 29, 2018
Dear Ku, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roobynee Asst Marketing Manager
Responded November 01, 2018
Berjaya Tioman Resort
7.6
Very good
Tan from Malaysia
Group
Garden View Quadruple Chalet
Stayed 2 nights in September 2018
Very good”
the garden quad room was quite old probably. There is some ants and sand on the floor. Sri nelayan resaturant food is not worth(ala carte) breakfast buffet was just so so. Matahari restaurant(thai cuisine) which open at night is good though quite costly. Beach was nice. Staff was nice. The snorkeling trip was not that good because they didn't guide you(for those who doesn't know how to snorkel) and the boat has a bit problem when we were out, causing one snorkeling point was cancelled but the person who bring us didn't say anything to us(we realize ourselves). Other than that overall was satisfied.
Reviewed October 16, 2018
Dear Tan, Thank you for taking the time to share your feedback. We are truly sorry on the snorkeling experience you had. We will share your comments with our team for further improvements. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 01, 2018
Berjaya Tioman Resort
3.2
Rita from Malaysia
Family with young children
Garden View Chalet
Stayed 2 nights in October 2018
Staff very rude. Reception name sal. ”
Staff reception very rude. Named sal. She yelling at me when im asking to change room since they gave me room upstaist and we have elderly people with us. They show be train to be more clam to handle clients.
Reviewed October 10, 2018
Dear Rita, Thank you for taking the time to share your feedback. We truly apologize for the experience you had with our front office team during your stay with us. We will share your comments with our team for further improvements. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 01, 2018
Berjaya Tioman Resort
8.4
Excellent
Yugarajan from Malaysia
Group
Family Sea View
Stayed 3 nights in September 2018
Excellent”
the overall experience feel a bit dissapointed. the front desk, reservation and house keeping staff are amazing. kudos to them. the bar staff, hrmm where to begin. the band at bar is amazing, and the bar itself beautiful and at great location. but it never packed to brim. after twice there, we understand why. the staff are not friendly and always zone out on the side of the bar. its so hard to call them to place order or to pay bill. unless we have to walk to bar. and bear in mind that its no packed and they are doing nothing and just chit chat. the bar person is the heart and soul of the bar. it makes a lot of differences. change the bar person or ask them to change the attitude. my biggest complaint would be the food. our package include dinner and breakfast. for such a hyped resort, its so dissapointing. the breakfast is 95% repetetive. the dinner choice is not much and its taste terrible. how could someone messed with mash potato recipy? thats mind boggling. its feel like the food is not tasted by the chef before sent out for the buffet spread. the moment i struggle to scoop up the panna cotta, i anticipate the quality of the overall spread to be bad. specifically the western food spread attempt on 30/09 sunday. oh my, oh my. please please improve the food quality. tips for traveller, if you walk to the main entrance, there is 2 restaurant that sell cheap and amazing food and cheap beer. the main beach near pool and buffet is not that nice. walk toward beach bar and just keep walking toward dive centre near marine park. the beach and water is amazing.
Reviewed October 03, 2018
Dear Yugarajan, Thank you for taking the time to share your feedback. We truly apologize for the experience you had at our Beach Bar during your stay with us. Rest assure we will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 01, 2018
Berjaya Tioman Resort
7.2
Very good
Kee from Singapore
Solo traveler
Garden View Chalet
Stayed 1 night in September 2018
factilities & room is abit old but beach is nice, diving is wonderful”
I went to this resort for the diving facilities and its wonderful but the resort room and other facilities is quite old and broken. place is abit further inside but its clean and good enough to stay. quiet environment and a few restaurants around the resort and outside have 2 cheap and delicious resorts
Reviewed September 30, 2018
Dear Kee, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
7.6
Very good
nor from Malaysia
Couple
Garden View Chalet
Stayed 1 night in September 2018
Very good”
I love their breakfast, cleanliness and beach. But have musquito. Overall we love it.
Reviewed September 25, 2018
Dear Nor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
6.4
Good
Nor from Malaysia
Couple
Sea View Chalet
Stayed 3 nights in September 2018
Old resort”
Berjaya tioman After arriving by ferry, transport is provided by the resort, but, the condition of the bus used is actually so sad. There were some seats that do not have even a back rest. No compartments to put baggage, hence the staffs put inside the bus, which during our arrival was quite packed with other guests as well. The side view mirror is also missing! Which can be considered as dangerous and not fit to be use on the road. Once checked in we used a van to be sent to our room. The van's condition is only a tad better than the bus. Room: The room that we had booked is seaview chalet which luckily we had been given one that has a view of the sea and is on the ground floor. The room is only ok. The condition of the furniture is quite old. The phone was not working and it is an old phone which looks like it came from the 1990's era and we had to ask the resort to change our phone with us calling through our mobilephone. And its not soundproof! We could clearly here any sound from our next door neighboor even though they would only spoke softly, which we found it irritating. F & B: The breakfast was just ok. Nothing special of the food. A nice restaurant in front of the resort that served fresh seafood and tasty food is way better and much cheaper then the resort.  Although food in tioman is way more expensive than in some partd of klang valley. Not much food stalls or restaurant to choose from as Kg Tekek is small. Duty free shop: There is duty free shop and marine park. Which all of these places you can just complete visiting in one day. A hint of advice if you decide to come here, just make sure to rent a vehicle or motorcycle at the jetty, which is much cheaper than near the resort. It is around 5 to 10 minutes walk from the resort's front gate to our room. Since dearest hubby having a knee problem, it is quite unfortunate for us since we need to walk everytime we wanted to go out. It is okay for some people which is in shape with good physical heal
Reviewed September 23, 2018
10.0
Exceptional
SARBDIP from United Kingdom
Couple
Sea View Chalet
Stayed 3 nights in August 2018
Exceptional”
Execllent!
Reviewed September 16, 2018
Dear Sarbdip, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
8.0
Excellent
Farah from Malaysia
Family with young children
Sea View Chalet
Stayed 2 nights in September 2018
Review at Berjaya tioman (3d2n) ”
1) nice hotel. Location about 5-10 minutes from Jetty. 2) staff helpfull. 3) room far away from lobby but nearest with cafe and swimming pool. 4) nice room but toilet old school. No pipe 5) far away from restaurant
Reviewed September 15, 2018
Dear Farah, Thank you for taking the time to share your feedback. We will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
7.6
Very good
Kon from Malaysia
Family with young children
Garden View Quadruple Chalet
Stayed 3 nights in September 2018
The arrangement of buffet seating”
Overall I think the resort is nice but lots of red ants as few of us got bitten. The beach is nice and swimming pool is very fun for kids. The only thing that I didn't like is the breakfast buffet for the first day. It is do crowded and the management decided to reserved so many tables to the tour and make everyone waiting for table. Almost half of the hall is reserved and waiting for people to come and there is tons of people waiting to get seat. Management should consider first come first serve on the peak season as already know the hall can't even occupy the crowd.
Reviewed September 14, 2018
Dear Kon, Thank you for taking the time to share your feedback. We will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
8.8
Excellent
OTHMAN from Malaysia
Family with young children
Garden View Chalet
Stayed 1 night in September 2018
shuttle only to and fro jetty. no shuttle to marine park”
no place to do bbq
Reviewed September 13, 2018
Dear Othman, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
6.4
Good
Hanisah from Malaysia
Group
Garden View Chalet
Stayed 2 nights in September 2018
Unreasonable Waiting Time due Check In”
We arrive around 11.30 am and do the check in procedure and was asked to come back at 2pm due to there's still a guest inside. We go for lunch and come back at 2.30pm but the room still not ready. I asked when its can be ready and they said another 1 hour due to they havent do the housekeeping. This also i need to asked, if not we will waited for nothing. My question is since guest is waiting why housekeeping didnt prepare the room that a customer already waited for. But i still waited and around 3.10pm i did asked again and they gave me a keys and said one of the room is still not ready. I take the key and go to the room and yes one of the room, the housekeepong still doing cleaning. They ok and very friendly. But still check in time almost 4 o'clock after our long journey is not acceptable. This is not cheap or budget chalet.
Reviewed September 12, 2018
Dear Hanisah, Thank you for taking the time to share your feedback. We truly apologize for the experience you had at our front office and house keeping services during your stay with us. Rest assure we will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
9.2
Exceptional
Li-Jian from Malaysia
Group
Garden View Chalet
Stayed 3 nights in September 2018
Friendly and good service”
Location is beautiful and the place is properly maintained. Staff was very friendly and helpful to accommodate my special request such as adding an extra bed at a moments notice and allowed me some flexibility with the check-out arrangements. I was even upgraded to a junior suite! For me, I only wish for 2 aspects to be better. 1. I was told that the free shuttle service is only meant for transportation between jetty and lobby. Lucky for me, the drivers were willing to accommodate my request for drop off between the 2 locations. Given the size of the resort, getting to the entrance itself is already quite a walk. Hence, I think it is only reasonable that this service be communicated as part of standard procedure. 2. Though the breakfast spread is quite wide, i think the quality could substantially improve.
Reviewed September 12, 2018
Dear Li-Jian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
4.0
SUHAIMI from Malaysia
Family with young children
Garden View Quadruple Chalet
Stayed 1 night in September 2018
Acceptable”
Didn’t received my breakfast as promised . Due to early check out @540am in the morning ,I had send my breakfast voucher to the coffee house on the night for a pack breakfast coming morning . During check out , I was told there were no breakfast pack for the four (4)person as my request .. This is so disappointing Very bad service in my opinion .. During the check - in , i’m Too get into trouble , have to wait for 2hours and keep asking is my room is ready ... This is not good for a guest 😭
Reviewed September 12, 2018
Dear Suhaimi, Thank you for taking the time to share your feedback. We truly apologize for the experience you had at our resort during your stay with us. Rest assure we will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
4.8
Nik from Malaysia
Group
Garden View Chalet
Stayed 2 nights in September 2018
Definitely not value for money”
Everything is expensive and charged even the Table Tennis Game and games in the Games Room. SHould give that as complimentary as the guests are paying for a high price. As for the hotel room. Run down!!
Reviewed September 12, 2018
Dear Nik, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
8.4
Excellent
sashi from Malaysia
Group
Garden View Chalet
Stayed 2 nights in September 2018
The room is clean and nice”
The front desk staff can be more friendly . Its quiet hard to out from there at night...maybe can provide transport at night
Reviewed September 12, 2018
Dear Sashi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
6.8
Good
Mohan from India
Couple
Garden View Chalet
Stayed 2 nights in September 2018
Good and spacious resort but food is overbilled”
The resort was clean enough and provided some of the very good facilities but many of them like sports or other activities came with additional costs which should have been by default facilities. Also, the food at the restaurant was over charged for the quality and quantity that was offered. Since it's too long a walk to go outside the resort and explore places outside, we were stuck to pay hefty bills for simple lunch and dinners.
Reviewed September 11, 2018
5.2
Poh from Singapore
Family with young children
Garden View Quadruple Chalet
Stayed 2 nights in September 2018
Garden View Quandruple Chalet”
Stayed for 2 nights. The chalet is a bit old but is clean overall. Room is near to beach and the Thai restaurant. However is far from the restaurant which serve breakfast and swimming pool. No buggy service provided. Need to taxi or rent a bike to go out the resort to get groceries(Not walking distance). Do not try the BBQ buffet of the resort. Thought to have a better dinner for my son birthday celebration. End up we have burned bbq food and not much variety. A bit disappointed. There is a Chinese restaurant outside the main entrance of the resort. The food is nice and price is reasonable. Service of the staff is slow. A child broke a glass during the breakfast. Informed 1 of the staff to clean up the broken glass. Took him sometime to clean but still can find pieces of glass on the floor. This made me worry for the family with young children who took over the table. Informed other staff to do another round of cleaning. Yet take long time to response still.
Reviewed September 10, 2018
Dear Poh, Thank you for taking the time to share your feedback. We truly apologize for the experience you had during your stay with us. Rest assure we will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
Responded November 02, 2018
Berjaya Tioman Resort
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