Berjaya Tioman Resort
 Berjaya Tioman Resort
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Lobby Berjaya Tioman Resort
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7.5
Very good
21.4% this month
/10
(2198 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location
  • Pulau Tioman Airport2.03 km
  • Marine Park4.49 km
  • Asah Waterfalls9.46 km
  • Twin Peaks9.51 km
  • Mukut Waterfalls10.35 km
  • Senai International Airport140.77 km
  • Sultan Haji Ahmad Shah Airport149.39 km
  • Singapore Changi Airport162.57 km
  • Hang Nadim Airport187.42 km
  • Kerteh Airport208.37 km
  • Free Wi-Fi

    Berjaya Tioman Resort

    P.O. box 4 Mersing, Kampung Lalang, Tioman Island, Malaysia - See map
    "Quiet environment and a few restaurants around the resort and outside have 2 cheap and delicious resorts"
    Kee - September 30, 2018
    Exceptional reputation
    Recommended by 84% of guests
    Very good comfort
    7.5 room quality and comfort
    • Private beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    This property is in high demand!

    Booked 59 times | 8 travelers are looking at this property right now

    Property ranking|Compared to 75 Tioman Island properties
    See all rankings
    Room comfort score
    7.5/10
    Review score - United States
    7.5/10
    Room size
    34 sqm.
    Location score
    8.1/10
    Better than
    88
    %
    of Tioman Island properties
    Better than
    88
    %
    of Tioman Island properties
    Bigger than
    85
    %
    of Tioman Island properties
    Better than
    84
    %
    of Tioman Island properties
    Value for money7.2
    Location rating8.1

    Rooms available at Berjaya Tioman Resort

    7.5
    Very good
    Room comfort & quality
    Garden View Chalet
    Garden View Chalet
    ...
    • Room size: 33 m²/355 ft²
    • Garden view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Sea View Chalet
    Sea View Chalet
    ...
    • Room size: 33 m²/355 ft²
    • Sea view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Family Beach - 4 Persons
    Family Beach - 4 Persons
    ...
    • Room size: 40 m²/431 ft²
    • Beach view
    Enter dates to see prices
    Family Garden View
    Family Garden View
    ...
    • Room size: 33 m²/355 ft²
    • Garden view
    Enter dates to see prices
    Beach Chalet
    Beach Chalet
    ...
    • Room size: 40 m²/431 ft²
    • Beach view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Garden View Quadruple Chalet
    Garden View Quadruple Chalet
    ...
    • Room size: 33 m²/355 ft²
    • Garden view
    • 4 single beds
    Enter dates to see prices
    Garden View Triple
    Garden View Triple
    ...
    • Room size: 33 m²/355 ft²
    • Garden view
    • 3 single beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    Enter dates to see prices
    Chalet Standard
    Chalet Standard
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Beach Triple Chalet
    Beach Triple Chalet
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    Enter dates to see prices

    What people love about Berjaya Tioman Resort

    • 6.8
      Good

      "FOOD IS VERY GOOD"

      chong

      |

      April 1, 2016

    • 10.0
      Exceptional
      Location

      "The location, it's a paradise."

      Guido

      |

      March 26, 2018

    • 9.6
      Exceptional

      "The beach and grounds is beautiful."

      Alison

      |

      July 21, 2018

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    More about Berjaya Tioman Resort

    More about Berjaya Tioman Resort

    8.4
    Excellent

    "thoroughly enjoyed my stay."

    MARINA B.

    |

    November 26, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "Swimming pool with beach is good cinditio jn tioman"

    donggeol

    |

    December 28, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Berjaya Tioman Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2198)Booking.com Reviews (1170)
    7.5
    /
    10
    Very good
    21.4% this month
    Cleanliness7.4
    Facilities7.4
    Location8.1
    Room comfort and quality7.5
    Service7.4
    Value for money7.2
    Rating
    9+ Exceptional (262)
    8-9 Excellent (314)
    7-8 Very Good (470)
    6-7 Good (286)
    <6 Below Expectation (364)
    Time of the year
    Mar - May (518)
    Jun - Aug (691)
    Sep - Nov (279)
    Dec - Feb (208)
    All guests (2198)
    All room types
    All languages

    Show reviews that mention 

    Showing 1696 verified guest comments
    12345
    6.8
    Good
    Ng from Malaysia
    Group
    Beach Chalet
    Stayed 2 nights in July 2019

    Satisfied ”

    Have been staying with Berjaya every year since 2015. Garden chalets are rather old. Once, there was even cockroach in my room and lizard in my friend’s room. The latest 2 stays this year we booked beach chalets. They are slightly expensive but the rooms are decent, bigger and more comfortable compared to garden chalets. Food was ok, no complaints. Check in and check out were fast and efficient. Overall, I think there’s a need to improve on rooms’ condition.

    Reviewed July 24, 2019

    Dear Ng, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and currently we are in the midst of refurbishing the resort by phases. We hope to see you again very soon. Sincerely, Guest Relations Service

    Responded July 26, 2019
    Berjaya Tioman Resort
    10.0
    Exceptional
    Sabine from Netherlands
    Family with teens
    Beach Chalet
    Stayed 7 nights in July 2019

    Excellent rooms, good breakfast, good snorkling and very friendly staff!”

    Excellent rooms, good breakfast, good snorkling and very friendly staff!

    Reviewed July 25, 2019

    Dear Sabine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded July 31, 2019
    Berjaya Tioman Resort
    6.0
    Nur from Malaysia
    Couple
    Beach Chalet
    Stayed 2 nights in July 2019

    Bad service from front desk staff. ”

    Despite the hardship to reach Tioman, we hope and expect to have a great vacation at the property.However that expectation has been totally ruin and dissapoint by your rude staff.We were queing for our turn to be registered however your staff simply ignore us and chose to treat other guest which is a foreigner.Is it because we are local and malaysian, so that your staff can simply treat us like a rubbish and just let us wait for a long time to be served. Intially we’ve thought that she accidently call other foreigner customer but for the second time she purposely and intentionally chose to serve the foreigner guest despite us been standing in front of her. We have ask her and inform her that she should serve us first as it should be our turn. Surprisingly she replied us by saying that her desktop has not been fixed at the place that we stand. U can check the CCTV as well how rude we’ve been treated. Totally ruined our anniversry trip.

    Reviewed July 21, 2019

    Dear Nur, Thank you for taking the time to share your feedback. We truly apologize for the experience you had during your stay at our resort and we regret that we did not meet your standards. We have informed our team at the resort to look into your concerns on our Front Desk to avoid this for our future guest. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service

    Responded July 26, 2019
    Berjaya Tioman Resort
    8.0
    Excellent
    Beverly from Singapore
    Group
    Garden View Triple
    Stayed 1 night in July 2019

    Awesome”

    We really had a wondrous experience in Tioman and staying in this hotel is a plus factor. We regret staying there for 1 night...should have stayed there longer and explore more of the resort's amenities and island per se.highly recommeded if you're really looking for a total beach escape.

    Reviewed July 21, 2019

    Dear Beverly, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded July 26, 2019
    Berjaya Tioman Resort
    8.0
    Excellent
    Lenny from Malaysia
    Couple
    Beach Chalet
    Stayed 2 nights in July 2019

    Spacious and friendly staff”

    Pro: book beach chalet, spacious, big bed, spacious toilet, basic toiletries, check in and check out very fast. cons: toilet no bidet/water hose/pipe (u can use toilet paper), pillow too firm causing neck pain, breakfast just average

    Reviewed July 08, 2019

    Dear Lenny, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded July 11, 2019
    Berjaya Tioman Resort
    8.0
    Excellent
    Ariff
    Family with teens
    Garden View Quadruple Chalet
    Stayed 2 nights in July 2019

    Very good”

    The room was nice but it felt like too cramped even for the extra bed. It's a comfortable setup but it felt like too cramped. The staff were extremely friendly and help make the stay more memorable. Good food, Good Staff but the room could be improved a bit. Overall really good place to stay but maybe not for pax of 4

    Reviewed July 17, 2019

    Dear Ariff, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded July 19, 2019
    Berjaya Tioman Resort
    8.0
    Excellent
    Ai from Malaysia
    Family with teens
    Garden View Chalet
    Stayed 3 nights in June 2019

    Nice hotel with easy access to beach and snorkling”

    Berjaya Tioman is a pretty decent hotel. Although it looks a bit old. everything is in working order. There is easy access to the beach. There is no house reefs, so it is necessary to charter a boat to bring you snorkeling if that is your interest.

    Reviewed June 12, 2019

    Dear Ai, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded June 17, 2019
    Berjaya Tioman Resort
    8.4
    Excellent
    Gagandeep from Singapore
    Couple
    Beach Chalet
    Stayed 4 nights in May 2019

    Great beach resort”

    We stayed here for 4 nights, free pickup and drop from and to the jetty is very helpful. Even though there are only a couple ferries that go there with fixed timings, they don’t allow early checkin, which is uncomfortable after such a long journey. It’s a good beach resort, with nice clear water and clean beaches. If the tide is high, it’s great to swim. At low tide, you can walk far into the sea, just be careful of the rocks and the sea urchins! If you’re into snorkelling, Renggis Island is just near by. Best corals EVER! Other than that, the resort is ok. Not enough beach benches - some people just occupy those in the morning and don’t give it up until evening! I hated that! Several activities can be arranged with the hotel, but they are a bit pricey than outside - but saves you the trouble of going out and getting the booking done on your own. The game room is bare minimum, so is rendered useless, to be honest. Overall, it’s a good beach resort for relaxing. I recommend it.

    Reviewed May 25, 2019

    Dear Gagandeep, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service

    Responded June 04, 2019
    Berjaya Tioman Resort
    10.0
    Exceptional
    Fang from Malaysia
    Couple
    Sea View Chalet
    Stayed 2 nights in May 2019

    Great Hospitality !! Thank you for making it to Malaysia's proud!”

    The hotel staff are all well trained, delicate to their job , make the guest feel comfortable and definitely feel at home! Renggis Island which just opposite to the resort is another paradise! Manage to see black tip reef shark here , yoohoo! We love the anniversary arrangement in the room very much , thank you Berjaya staff! There are also one incident happen during my breakfast, we were in the Que at the eggs station, obviously is a long Q, the person who is just right in front of me , wanted to order 4 plates of omelette at one go , and the chef politely told the guest that each guest can order for 2 plates only , as the Q is really long and it is really unfair to the rest of the guests. And the guest was very rude and the guest said wanted to file a complain to the manager. I hope that the chef is safe from punishment , i am definitely support the chef , this is the right attitude to bring Malaysia's hospitality / hotelier to world class standard! Thank you!

    Reviewed May 22, 2019

    Dear Fang, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded June 04, 2019
    Berjaya Tioman Resort
    8.0
    Excellent
    ALEX from Philippines
    Couple
    Stayed 2 nights in May 2019

    Good experience”

    Food was great. The staff were friendly and accomodating. The chalet we stayed was really near the beach and they have balcony with chairs so you can enjoy the sea view and the sunset. The staff was kind enough to retrieve our rebooked tickets from Mersing jetty. We encountered 2 brown-outs in our chalet, not sure for the others. We had to follow up our order twice in the Thai restaurant so we switched to the main restaurant afterwards. I think the hotel needs to check again the emergency breakfast being provided when leaving early in the morning as only few pcs. of breads and fruits were given considering that people will have to queue up the line in the jetty and travel for 2 hours. But overall, we enjoyed our stay.

    Reviewed May 21, 2019

    Dear ALEX, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service

    Responded June 04, 2019
    Berjaya Tioman Resort
    8.0
    Excellent
    Fareha from Malaysia
    Family with young children
    Garden View Chalet
    Stayed 2 nights in February 2019

    Nice stay”

    I like the fact that the area is isolated at one area but is connected by road to other places. Just rent a motorcycle/ book tourist guide - can go to Juara beach, sanctuary. Many nice shells at the beach.

    Reviewed May 06, 2019

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Services

    Responded May 10, 2019
    Berjaya Tioman Resort
    8.0
    Excellent
    NUR from Malaysia
    Family with teens
    Sea View Chalet
    Stayed 2 nights in July 2019

    Very good”

    The staffs were great and helpful. The environment and view were magnificent. We ate dinner buffet and breakfast, both are good. Just that, you will need extra money since only towel you cqn get for free. Others will need to be pai

    Reviewed July 04, 2019

    Dear Nur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded July 08, 2019
    Berjaya Tioman Resort
    9.2
    Exceptional
    vitx from Malaysia
    Solo traveler
    Garden View Chalet
    Stayed 1 night in July 2019

    despite the room everything just fine”

    good environment , front desk staff fine, house keeping respond fast... the greatest thing was data stay strong always... won't recommend but could give it a try who need the network all time...

    Reviewed July 17, 2019

    Dear Vitx, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded July 19, 2019
    Berjaya Tioman Resort
    9.2
    Exceptional
    Anwesha from Singapore
    Couple
    Garden View Chalet
    Stayed 2 nights in April 2019

    Great Stay”

    Berjaya is a beautiful resort!! The staff were very polite and helpful. Loved the pool and the location. Everything is very convenient. Tours leave directly from the hotel every morning and are well conducted. The rooms are big and spacious. Bathroom was a little small

    Reviewed April 23, 2019

    Dear Anwesha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded April 25, 2019
    Berjaya Tioman Resort
    10.0
    Exceptional
    jessie from Malaysia
    Couple
    Garden View Chalet
    Stayed 1 night in February 2019

    Very good and less crowded ”

    Was there to celebrate my husband birthday, get a complimentary cake for him , staff are helpful and polite . Thai restaurant inside the resort is super nice, recommended . Having a good time there , definitely will come back again

    Reviewed February 10, 2019

    Dear Jessie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded February 11, 2019
    Berjaya Tioman Resort
    7.6
    Very good
    Chew from Malaysia
    Couple
    Garden View Chalet
    Stayed 2 nights in July 2019

    Ok ”

    Ok

    Reviewed July 24, 2019

    Dear Chew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded July 26, 2019
    Berjaya Tioman Resort
    5.2
    Prince from India
    Couple
    Garden View Chalet
    Stayed 2 nights in March 2019

    it was ok”

    breakfast buffet was nice. however check-out was a nightmare. they didnt allow any of the guests for a late check-out and the whole lounge was brimming with people.the shuttle bus was so full that people had to stand.

    Reviewed July 13, 2019

    Dear Prince, Thank you for taking the time to share your feedback. We apologize on your checking out experience. We have informed our team at the resort on your feedback to further improve our service in the future. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service

    Responded August 06, 2019
    Berjaya Tioman Resort
    9.2
    Exceptional
    Leanne from Australia
    Couple
    Garden View Chalet
    Stayed 3 nights in July 2019

    Exceptional”

    Very friendly staff

    Reviewed July 20, 2019

    Dear Leanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

    Responded July 26, 2019
    Berjaya Tioman Resort
    5.2
    Musnazril from Malaysia
    Business traveler
    Garden View Chalet
    Stayed 4 nights in July 2019

    Motorcycle not allowed”

    You had to park your rented motorcycle outside the resord and walk in to your room with approximately 200 to 400 meter away.

    Reviewed July 13, 2019

    Dear Musnazril, Thank you for taking the time to share your feedback. We apologize for the inconvenience that we may have cause to you during your stay with us. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service

    Responded July 15, 2019
    Berjaya Tioman Resort
    6.8
    Good
    Heng from Malaysia
    Group
    Beach Chalet
    Stayed 2 nights in June 2019

    FERRY SCHEDULE TO RESORT”

    First time visitor must be cautious, 2 ferry terminal to the resort. Tanjong Gemok terminal, ferry available only in the morning only. Afternoon ferry, has to take from Mersing Ferry terminal for afternoon. Resort Reception staffs had direct me to wrong location.

    Reviewed June 20, 2019

    Dear Heng, Thank you for taking the time to share your feedback. We have highlighted your concerns on issues mentioned to our management and will take appropriate action to ensure a better experience for our guests in the future. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service

    Responded June 26, 2019
    Berjaya Tioman Resort
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    • Excellent location
    • Marine Park