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Exterior view, Berjaya Waterfront Hotel in Johor Bahru
Berjaya Waterfront Hotel
Exterior view, Berjaya Waterfront Hotel in Johor Bahru
Lobby, Berjaya Waterfront Hotel in Johor Bahru
Lobby, Berjaya Waterfront Hotel in Johor Bahru
Interior view, Berjaya Waterfront Hotel in Johor Bahru
Swimming pool [outdoor], Berjaya Waterfront Hotel in Johor Bahru

Removed from saved list

6.9

Good

13,586 reviews

13,586 reviews

Housekeeping205
View188
Breakfast86
See map
See map

7.6

Very good

Location rating score

Very good location - 1.23 kilometers from city center
Parking
FREE
Popular landmarks
Arulmigu Sri Rajakaliamman Glass Temple 2.0 km
Angry Birds Activity Park 2.4 km
Johor Bahru City Square 2.4 km
Jalan Wong Ah Fook 2.4 km
KSL City Mall 2.8 km
Johor Zoo 3.0 km
Sultan Abu Bakar State Mosque 3.9 km
Danga Bay 6.8 km
Paradigm Mall Johor Bahru 12.0 km
Legoland Malaysia 17.8 km
Nearby landmarks
ZON Mall and Department Store 50 m
Perling Bus Terminal 60 m
The Zon Ferry Terminal 110 m
Indoor Basketball Court 480 m
Foon Yew High School 530 m
TMC Care Phaemacy 760 m
Stulang beach 1.0 km
Pelangi Golf Driving Range 1.1 km
Serene Park Community park 1.2 km
Gent Utopia 1.6 km

Berjaya Waterfront Hotel

88 Jalan Ibrahim Sultan, Stulang Laut, Johor Darul Takzim, Johor Bahru City Center, Johor Bahru, Malaysia, 80300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Johor Bahru City Center part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

50 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

Luggage storage

This property is in high demand!

9 travelers have booked today.

Value for money7.2
Distance to city center2.0 Km
Location rating7.6
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport11.6 km

Rooms available at Berjaya Waterfront Hotel

Deluxe City View
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Sea View Room
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Polo View Suite
...
  • Room size: 63 m²/678 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Deluxe Sea View Connecting Rooms
...
  • Room size: 59 m²/635 ft²
  • Sea view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Deluxe City View Connecting Rooms
...
  • Room size: 59 m²/635 ft²
  • Outdoor view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Deluxe Polo View Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Suite Room
...
  • Room size: 63 m²/678 ft²
  • City view
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Sea View Suite
...
  • Room size: 63 m²/678 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Deluxe Polo View Connecting Rooms
...
  • Room size: 59 m²/635 ft²
  • Outdoor view
  • 2 single beds and 1 queen b...
Enter dates to see prices

Frequently asked questions

Does Berjaya Waterfront Hotel have a swimming pool?

While lounging at Berjaya Waterfront Hotel, you can indulge in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

Does Berjaya Waterfront Hotel offer an option for contactless check-in and check-out?

At Berjaya Waterfront Hotel, guests can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

What is the average travel time to a nearby airport from Berjaya Waterfront Hotel?

The average travel time to get from Berjaya Waterfront Hotel to the airport is 30 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at Berjaya Waterfront Hotel?

Berjaya Waterfront Hotel's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Berjaya Waterfront Hotel have?

Berjaya Waterfront Hotel has a total of 370 rooms.

What payment cards are supported at Berjaya Waterfront Hotel?

Berjaya Waterfront Hotel supports up to 4, with payment card options including Visa, MasterCard, and American Express.

What do past guests like most about Berjaya Waterfront Hotel?

Past guests that stayed at Berjaya Waterfront Hotel have given this property a rating of 7.626 for its outstanding location as the major highlight for their stay.

What is the verified guest review consensus about Berjaya Waterfront Hotel's view?

62.0% of our verified guest testimonials have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Berjaya Waterfront Hotel down in the review section.

What is the average rating that verified Group travelers have given to Berjaya Waterfront Hotel?

Verified group travelers that have stayed at this property have given Berjaya Waterfront Hotel an average rating of 7.0. You can find more specific customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Berjaya Waterfront Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

Can special events be hosted at Berjaya Waterfront Hotel?

This property has an indoor venue for your special event. Big events and gatherings including weddings can be managed at Berjaya Waterfront Hotel. Services for audio-visual equipment are available to help your event go smoothly.

See map

Explore the neighborhood

What people love about Berjaya Waterfront Hotel

  • 7.2

    Very good
    Cleanliness

    "Considered sufficiently clean to stay."

    Joseph

    |

    July 20, 2023

  • 8.8

    Excellent
    Spaciousness

    "Room was spacious and clean."

    Irene

    |

    July 8, 2023

  • 8.4

    Excellent
    Location

    "Great location if you to take ferry to batam."

    sharuddin

    |

    June 12, 2023

Property ranking|Compared to 3,948 Johor Bahru properties
See all rankings
Room comfort score
6.9/10
Room size
51 sqm.
Cheapest price score
Location score
7.6/10
Better than
98
%
of Johor Bahru properties
Bigger than
98
%
of Johor Bahru properties
Better than
92
%
of Johor Bahru properties
Better than
87
%
of Johor Bahru properties
Overall rating:

6.9

Good
13,586 reviews
Cleanliness
6.5
Facilities
6.5
Location
7.6
Read all reviews >
What travelers say they love:
The room is spacious, clean and fantastic view.
Emily from Singapore
Solo traveler
More about Berjaya Waterfront Hotel

More about Berjaya Waterfront Hotel

Berjaya Waterfront Hotel

Make everyday special with all that Johor Bahru has to offer with a stay at Berjaya Waterfront Hotel. Access is everything, and you'll get the most of while staying only 2.3 km from Johor Bahru Sentral Railway Station and its easy transportation options.
At Berjaya Waterfront Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Johor Bahru even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Berjaya Waterfront Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
All rooms at Berjaya Waterfront Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, instant coffee and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Berjaya Waterfront Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Berjaya Waterfront Hotel offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the salon, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. At Berjaya Waterfront Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Johor Bahru. Find that special item or souvenir that will commemorate your trip to Johor Bahru at Johor Bahru City Square located 2.4 km away.


Reasons to stay here

Find rooms here that are cheaper than 91% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Johor Bahru.

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Amenities and facilities

Good
Facilities

6.5

Most talked about facilities

Housekeeping

388 mentions

Breakfast

305 mentions

Food & Dining

233 mentions

Internet

177 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Pool with view
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Ironing facilities
  • Shower
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Salt ‘n” Pepper Café Restaurant
  • Cuisine: International, Local
  • Menu: Buffet, A-la-carte
Chinese Restaurant
  • Cuisine: Chinese
  • Menu: Buffet

Location

88 Jalan Ibrahim Sultan, Stulang Laut, Johor Darul Takzim, Johor Bahru City Center, Johor Bahru, Malaysia, 80300
Very good
Location

7.6

Airports
  • Seletar Airport (XSP) - Singapore
    11.6 km 29 min drive
  • Senai International Airport (JHB) - Malaysia
    22.7 km 42 min drive
Public transportation
  • Perling Bus Terminal
    60 m 7 min drive
  • JB Sentral Railway Station
    2.3 km 9 min drive
Hospital or clinic
  • TMC Care Phaemacy
    760 m
Shopping
  • Johor Bahru City Square
    2.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Arulmigu Sri Rajakaliamman Glass Temple
    2.0 km
  • Angry Birds Activity Park
    2.4 km
  • Johor Bahru City Square
    2.4 km
  • Jalan Wong Ah Fook
    2.4 km
  • KSL City Mall
    2.8 km
  • Johor Zoo
    3.0 km
  • Sultan Abu Bakar State Mosque
    3.9 km
  • Danga Bay
    6.8 km
  • Paradigm Mall Johor Bahru
    12.0 km
  • Legoland Malaysia
    17.8 km
Nearby landmarks
  • ZON Mall and Department Store
    50 m
  • Perling Bus Terminal
    60 m
  • The Zon Ferry Terminal
    110 m
  • Indoor Basketball Court
    480 m
  • Foon Yew High School
    530 m
  • TMC Care Phaemacy
    760 m
  • Stulang beach
    1.0 km
  • Pelangi Golf Driving Range
    1.1 km
  • Serene Park Community park
    1.2 km
  • Gent Utopia
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The UNIVERSAL STUDIO n stay rate plan, for 2 adults include: 1 x entrance ticket to Universal Studio Singapore, 1 x return transfer (property - Universal Studio Singapore). Guest must hold the provided voucher and present it at the USS entry.

    Daily coach transfer schedule:
    property – USS (8:00 AM – 8:30 AM)
    USS - property (7:00 PM)
  • The LEGOLAND n STAY (Combo Park) rate plan, for 2 adults include: One entrance ticket to Legoland Combo Park and one return transfer (property - Legoland). Guests are to collect the entrance ticket from the driver upon boarding the coach.

    Daily coach transfer schedule:
    property- Legoland (9:00 AM)
    Legoland – property (6:00 PM)
  • Deluxe - Family Package room is inclusive of 2 units of Deluxe rooms (inter-connecting).
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until15:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee200 MYR
  • Distance from city center2.0 Km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)25 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 370
  • Most recent renovation2012

Property announcements

Additional baby cot request is chargeable RM60nett per night

Reviews of Berjaya Waterfront Hotel from real guests

Provided by verified guests of Agoda
Cleanliness6.5
Facilities6.5
Location7.6
Room comfort and quality6.8
Service6.9
Value for money7.2
High score for Johor Bahru
Rating
9+ Exceptional (894)
8-9 Excellent (821)
7-8 Very Good (1,884)
6-7 Good (1,409)
<6 Below Expectation (2,961)
Time of the year
Mar - May (1,599)
Jun - Aug (1,942)
Sep - Nov (2,353)
Dec - Feb (2,075)

Show reviews that mention 

Showing 7,969 verified guest comments
12345
10.0
Exceptional
Theva from Singapore
Couple
Deluxe Room
Stayed 3 nights in January 2023

Exceptional”

I m a frequent Traveller to Malaysia, I have stayed at Berjaya Waterfront city hotel on numerous occasions its is ideally located, not far from the causeway n it's facing the sea over looking SG. The ferry center to Batam is jus a stone throw away. There is so many Sea food restaurants in the vicinity. What else, for those who loves to drink, the duty free outlet is in the same building. The rooms are big n clean. It's more then money's worth. Go for it

Reviewed January 30, 2023

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Dear Theva, We were thrilled to read your positive review of your recent stay at our hotel! Thank you for taking the time to share your feedback with us and with other travelers. It is always our goal to provide our guests with a memorable and enjoyable experience, and we are delighted to know that we succeeded in achieving that for you. Your kind words about our facilities, amenities, and staff are greatly appreciated, and we will be sure to pass them along to our team members. We take pride in providing exceptional service and attention to detail, and we are pleased to know that you noticed and appreciated these efforts. We hope to have the opportunity to welcome you back again in the future and exceed your expectations once more. Thank you again for choosing our hotel, and for sharing your wonderful experience with others. Best regards,

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Berjaya Waterfront Hotel
10.0
Exceptional
Zainol from Malaysia
Couple
Suite Room
Stayed 1 night in January 2023

The perfect room!”

Stayed at a Junior Suite. The room was super spacious, sea view was awesome & in-room facilities and amenities were excellent! Couldn’t have asked for a better quick getaway. Staff was super friendly and warm. Will stay here again for sure👍

Reviewed January 15, 2023

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We were thrilled to read your positive review of your recent stay at our hotel! Thank you for taking the time to share your feedback with us and with other travelers. It is always our goal to provide our guests with a memorable and enjoyable experience, and we are delighted to know that we succeeded in achieving that for you. Your kind words about our facilities, amenities, and staff are greatly appreciated, and we will be sure to pass them along to our team members. We take pride in providing exceptional service and attention to detail, and we are pleased to know that you noticed and appreciated these efforts. We hope to have the opportunity to welcome you back again in the future and exceed your expectations once more. Thank you again for choosing our hotel, and for sharing your wonderful experience with others. Best regards,

Responded March 20, 2023
Berjaya Waterfront Hotel
10.0
Exceptional
Lenon from Malaysia
Group
Stayed 1 night in November 2022

Exceptional”

Duty free region but not much choice Hotel staff and room cleaniness good Have swim pool ,gym and spa Down the street have halal and non halal seafoods with reasonable price. Have few night clubs and cafe for hang around.

Reviewed December 05, 2022

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Thank you for your positive feedback and heartfelt endorsement! We’re glad you loved the unique experience we provided at Berjaya Waterfront Hotel, Johor Bahru. We're happy that you're happy, and we're looking forward to your next visit. Thank you.

Responded December 07, 2022
Berjaya Waterfront Hotel
10.0
Exceptional
Filisa from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in December 2022

I was nice”

i was nice but just little bit disappointing for the mobile line and wifi. but maybe it makes me value the holiday more for not be able to check socmed. overall, we love it! especially the sea view :)

Reviewed December 27, 2022

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Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thank you.

Responded December 28, 2022
Berjaya Waterfront Hotel
10.0
Exceptional
Sumaiya from Singapore
Couple
Deluxe Room
Stayed 5 nights in December 2022

Spacious room ”

Spacious room, good housekeeping & many convenient food stalls around. No complaints about the breakfast. Polite and helpful front desk staff.

Reviewed December 31, 2022

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Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thank you.

Responded January 01, 2023
Berjaya Waterfront Hotel
10.0
Exceptional
Jaya from Malaysia
Family with young children
Stayed 2 nights in January 2023

Good And so clean ”

100% Recommend Hotel ❤️🥰 I'm so happy with their Service

Reviewed January 10, 2023

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Dear Jaya, Thank you for taking the time to leave such a wonderful review of our hotel. We are thrilled to hear that you had such a positive experience and that you would recommend us to others. At our hotel, we strive to provide exceptional service to each and every guest, and we are delighted to know that we were able to meet your expectations. Your kind words are truly appreciated by our entire team, as they serve as a reminder that our efforts to create a memorable stay for our guests are well-received. Once again, thank you for choosing to stay with us and for sharing your feedback. We hope to have the pleasure of welcoming you back to our hotel in the near future. Warm regards,

Responded March 24, 2023
Berjaya Waterfront Hotel
10.0
Exceptional
Shaikh from Singapore
Solo traveler
Stayed 1 night in April 2022

Great big room”

The room was big. the toilet was clean with bidet. don't expect good tv or great channels. I had a good sea view and room space was what I love. the pool was big and nice and they have a child pool too.

Reviewed April 22, 2022

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Responded May 09, 2022
Berjaya Waterfront Hotel
10.0
Exceptional
Ganesan from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in January 2023

Receptionist ”

Need more receptionist counter. Very slow check-in more than 15 to 30 minutes take time.so need more counters. Thanks.

Reviewed January 24, 2023

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Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience caused during the check-in process and for any delay you may have experienced. We strive to provide a seamless check-in experience for all of our guests and it is disappointing to hear that we fell short of your expectations on this occasion. Rest assured that we take your comments seriously and will be reviewing our check-in procedures to identify areas where we can improve. We value your patronage and hope that you will consider staying with us again in the future. If there is anything we can do to make your next stay more comfortable, please do not hesitate to let us know. Thank you once again for your feedback. Sincerely,

Responded March 20, 2023
Berjaya Waterfront Hotel
10.0
Exceptional
stephanie from Malaysia
Couple
Deluxe Room
Stayed 2 nights in December 2022

Exceptional”

overall everything was great cleanliness, food & staff recommended for couples with kids or without kids

Reviewed January 06, 2023

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Dear stephanie, Thank you for taking the time to leave a review of your recent stay at our hotel. We are thrilled to hear that you found everything to be great during your stay, including the cleanliness, food, and our staff. It's always our goal to provide exceptional service and amenities to all of our guests, whether they are traveling with kids or without. We are glad to hear that our hotel was able to accommodate both you and your family's needs. We appreciate your kind words and recommendation and hope that you will choose to stay with us again in the future. Thank you again for choosing our hotel for your stay. Best regards,

Responded March 24, 2023
Berjaya Waterfront Hotel
10.0
Exceptional
Lee from Singapore
Solo traveler
Deluxe Room
Stayed 1 night in December 2022

One of the best hotel in JB”

Reception was very friendly and room was fantastic. Breakfast was great too

Reviewed January 05, 2023

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Dear Lee, Thank you for choosing to stay with us and taking the time to share your feedback. We are thrilled to hear that you had a fantastic experience during your stay with us, and that our reception team made you feel welcome and taken care of. We are also pleased to hear that you enjoyed your room and found it to be comfortable and to your liking. We take pride in ensuring that all of our guests have a comfortable and enjoyable stay with us. Furthermore, we are delighted to know that you found our breakfast to be great. We strive to provide a wide variety of options to cater to different tastes and preferences, and it is great to hear that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the near future. Warm regards,

Responded March 24, 2023
Berjaya Waterfront Hotel
9.6
Exceptional
Choong from Singapore
Family with young children
Deluxe Room
Stayed 3 nights in December 2022

Almost perfect”

The hotel seems a little dated which is fine, but cleanliness have to improve definitely. The sea and city view was amazing. Restaurants around were within close range, and very affordable.

Reviewed January 08, 2023

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Dear Choong, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the beautiful sea and city views, as well as the convenient location of our hotel near affordable restaurants. However, we apologize for any cleanliness issues you experienced during your stay. We take all feedback seriously and will work diligently to ensure that our housekeeping team is meeting our high standards of cleanliness. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards,

Responded March 24, 2023
Berjaya Waterfront Hotel
10.0
Exceptional
Nwe from Singapore
Couple
Deluxe Room
Stayed 1 night in October 2022

Exceptional”

Very good location around seafood shops and cleaning in quite good room. Staffs're very hospitality.

Reviewed October 25, 2022

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Dear Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Thank You.

Responded October 26, 2022
Berjaya Waterfront Hotel
10.0
Exceptional
Yun from Malaysia
Couple
Stayed 1 night in November 2022

Exceptional”

Spacious, clean , tidy , very clean swimming pool, good breakfast

Reviewed December 25, 2022

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Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thank you.

Responded December 26, 2022
Berjaya Waterfront Hotel
10.0
Exceptional
Suraesh from Malaysia
Solo traveler
Stayed 1 night in October 2022

a night out”

Nice location, comfortable, convenient to move around town, Duty free outlets and many restaurants nearby,

Reviewed October 10, 2022

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Dear Guuest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Thank You.

Responded October 11, 2022
Berjaya Waterfront Hotel
10.0
Exceptional
Latifah from Malaysia
Couple
Stayed 1 night in August 2020

speechless!!!! 5 star service but pay like 2 star only..OMG...i like...”

clean room, peace, arrangement and equipment in a luxurious room. spacious room and adequate equipment. safe and lots of parking space. room position facing the sea (can make requests). friendly and dedicated staff. congratulations.rugi x try..let's try 1 time..tq

Reviewed September 02, 2020

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10.0
Exceptional
NORAINI from Singapore
Family with young children
Stayed 1 night in October 2022

Exceptional”

Big room, clean staff are very friendly n helpful, best hotel so far i've stayed in JB..👍

Reviewed October 19, 2022

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Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thank You.

Responded October 21, 2022
Berjaya Waterfront Hotel
10.0
Exceptional
Jovena from Singapore
Family with young children
Stayed 2 nights in August 2022

Nice place”

It’s was a nice trip to jb. Staff there was helpful and hotel is clean

Reviewed September 22, 2022

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Dear Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your check-in experience a pleasant one. We certainly look forward to welcoming you back to our hotel in the future. Thank You.

Responded September 25, 2022
Berjaya Waterfront Hotel
10.0
Exceptional
Muhd from Singapore
Couple
Deluxe Room
Stayed 1 night in November 2022

Exceptional”

Room was clean and had a nice sea view. Definitely value for money.

Reviewed December 03, 2022

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Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thank you.

Responded December 04, 2022
Berjaya Waterfront Hotel
9.6
Exceptional
Haslan from Singapore
Family with teens
Family Room
Stayed 1 night in November 2022

Exceptional”

Had a difficult time trying to call for room service as the telephone lines were not working. Was told they were doing upgrading to the telephone system. The technician who came over to assist was kind enough to take our room order and pass it to the kitchen. Breakfast was good. Only wish that they would provide bathroom mats for the toilet .

Reviewed November 14, 2022

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Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again. Sincerely

Responded November 16, 2022
Berjaya Waterfront Hotel
10.0
Exceptional
Lim from Singapore
Family with young children
Stayed 1 night in January 2023

Stay”

Clean and comfortable room.

Reviewed January 27, 2023

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Dear Lim, Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with excellent service. It is always our goal to exceed our guests' expectations and to create a memorable and enjoyable experience for everyone who stays with us. We are delighted to hear that we were able to achieve this goal for you. Your kind words mean a lot to us and we appreciate your feedback. We hope to have the opportunity to welcome you back soon and provide you with another exceptional stay. Best regards,

Responded March 24, 2023
Berjaya Waterfront Hotel
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