Recent customer comments

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Very good



based on 115 reviews
  • Cleanliness 8.8
  • Facilities 7.6
  • Location 7.7
  • Room comfort and quality 8.1
  • Service 8.6
  • Value for money 7.7
  • Food and dining 6.9
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elaine from United Kingdom
Solo travelers
Superior Double Room
Stayed 2 nights in June 2016
Good stay
Room good size but to hot as Windows didn't open but got a fan so that helped bathroom big and very good shower
Reviewed July 01, 2016
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Günther from Austria
Couples
Superior Double Room
Stayed 3 nights in June 2016
Recommended!
top hotel!
Reviewed June 26, 2016
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PABLO from Spain
Couples
Superior Double Room
Stayed 4 nights in June 2016
Superb hotel for visiting London
Very recommendable for visiting London, staff friendly, rooms very well cleaned and decorated, everything new, fantastic location 10 min by foot to London Bridge station... very nice staying!!
Reviewed June 20, 2016
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Amelia from Australia
Families with older children
Superior Double Room
Stayed 2 nights in May 2016
Decent hotel with Great staff
This hotel is about 10-15min walk from the closest tube station (Bermondsey Square) but directly outside the hotel is a bus which comes every 7 minutes to go to Victoria Station (major tube/train station) and Victoria Coach Station (where majority of tour buses meet). The hotel has EXCELLANT staff and they provided fresh milk when asked and provided enough shampoo and conditioner for each person but unfortunately only provided 1 bottle of water and 1 biscuit between 4 people. I would consider staying at this hotel again only if the price drops as $300-$200/night is not value for money.
Reviewed June 08, 2016
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Lynn from United Kingdom
Couples
Deluxe Double
Stayed one night in May 2016
London weekend
The front of house/reception staff were excellent, hotel location good. The only negative was the breakfast room staff, who were more interested in collecting money than providing any form of appropriate service; get them trained in customer facing skills.
Reviewed June 02, 2016
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Rhonda from Australia
Business travelers
Superior Double Room
Stayed one night in May 2016
Nice hotel
Convenient
Reviewed May 21, 2016
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Alastair from United Kingdom
Couples
Deluxe Double
Stayed one night in April 2016
Great room, great experience
It is an interesting hotel, you don't get the standard reception, it is more of a "please take a seat and I'll come to you." The room was great, really comfy (soft) mattress, excellent shower. Good view from the 6th floor towards the Shard. Funky, but not too funky. I gave it an average value rating, possibly because I'm not used to London prices...
Reviewed May 05, 2016
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Bert from Belgium
Business travelers
Superior Double Room
Stayed 3 nights in April 2016
Perfect for a sleepy night!
+ nice & clean room, perfect bed - No bar at hotel, no wardrobe in room
Reviewed April 29, 2016
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Leestuart from United Kingdom
Business travelers
Superior Double Room
Stayed one night in April 2016
Great value
More a tourist hotel than a business one, but great value for a one night stay
Reviewed April 28, 2016
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ANGUS from United Kingdom
Business travelers
Superior Double Room
Stayed 3 nights in June 2015
ok but that's about all
ok but that's about all
Reviewed April 15, 2016
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