Above average”

While certain things was acceptable, the non functioning internet was not. No internet in the rooms at all and even in the lobby it was extremely slow. Been told that it has been like this for the pass few months. Quite unacceptable for the hotel to be charging at what they are charging and not take steps to rectify the internet problem. Staff were nice and friendly but there was nothing they could do about it. Also, I find it to be a bit weird that the Agoda page said that all other rooms were sold out. Was forced to take a 3 person bedroom one. When i left the next morning, it doesn't seem like there was anybody else. Breakfast was nothing to shout about. I've stayed in cheaper hotels that provided a better spread. Will not return. Many better hotels in the area.

Nice swimming pool with very simple breakfast”

I was there for 3 nights without housekeeping. I asked for the housekeeping and put the sign 'Please Make Up My Room', but not response. The staff was not professional. Breakfast is very simple and I think hostel breakfast is much better.

RECOMMENDED TO FAMILY MEMBER AND FRIENDS”

I like this hotel because of the spacious room really suitable for big family. Clean swimming pool, and the staff are so friendly and helpful. The location is center between ayer keroh and bandar hillir. The breakfast has very limited choice. I really enjoy staying here and definitely will come again.

RECOMMENDED FOR FAMILY”

i just really really really love the resort. Spacious room. really suitable for family with a really super duper nice view. big and clean swimming poo.l. Staff is so friendly and helpful throughout our stay. i just really enjoy the stay. location is center between ayer keroh and bandar hilir. just 15-20 minutes. breakfast walaupun tak banyak choices but yet sedap memang kenyang. overall ill rate 5star for this 3 star hotel definitely will come back again <3

Convenient location for us in Malacca”

Suitable for large families for a short stop over in Malacca. Some items (e.g. toilet cistern) in the room was not working but staff allowed us an apartment change which had all items working. Prefer more facilities like table tennis etc.

Nice stay”

Location: Very convenient for us as it is situated between Ayer Keroh & Bandar Melaka, two tourism areas. But definitely, you need your own vehicle to get around. Food: It's the standard breakfast menu for the price paid; cereals, bread toast, some western choices and nasi goreng & mee goreng. On the second day of our stay (right after Christmas), I counted only 5 cars. Not many guests around so they let us pick between asia or western breakfast. Simple but well made. Room: We picked the 2 room apartment. We were satisfied with it. Facilities: Only a pool (adult & kids) and an observation hut. I think I've read somewhere that the resort allow outsiders to use the pool (usually they have to pay for it). On the second day of stay we had the swimming pool all to ourselves except for another female competitive swimmer. She was swimming non-stop for 3 hours with different kind of strokes, gears and all suited up. It was our first time seeing a real swimmer and was amazed by her skills.

Excellent”

The room is spacious, and clean, but the mattress got a little stain. The bathroom also in clean condition, the water flow from the shower is also good. I am fine with the breakfast, the fried rice tastes good, but the glass cleanliness is quite poor. Overall, worth of money.

Recommended for family traveler”

We stayed at 2 rooms apartment which we got at very low price RM124 using Agoda points that we had collected. Not disappointed at all. We just love the ambience and it would be good if the management repair the toilet door which making loud noise when open and close. Breakfast very limited but no worries, we still enjoyed it.

Spacious room and comfortable”

We had been here before and this is our second stay. This time we were given other apartment than before and we love this apartment better than previous one. The apartment is spacious and the scenery was nice. This place is quiet and not so far from central Melaka. Breakfast very limited but just okay, we don't really mind about that. Definitely will come again and request for same apartment.

Great for short holiday”

Facilities top notch, need to improve on dinner buffet and breakfast buffet, more spread. Facilities are good, clean swimming pool, location near to AEON and local restaurant. Hotel also near to University area.

My Stay At Beruang Hill Resort”

I stayed for 2 nights with my Family of 4 Adults,4 Children(6/5/4/and 1 year 3 mths), for the first night and @ Adults and 3 Children(6/4/and 1 year 3 months), for the second,. The location and environment is excellent, food okay. The new wing of the place was being Renovated during our stay there. I feel the Staff should be more Professional and better train to handle Guest. Otherwise, I enjoyed my stay here. It will be much more better if they have a Lift.

Not bad location, Spacious and value for money.”

The location is not within walking distance to Jonker Street which is fine with us cause we were driving. Buffet spread is acceptable since this is Melaka, there is actually not necessary to have it, but having it is a bonus. Room is quite spacious with the price charged. Security for this place is also ok. Swimming pool a bit far but since they are constructing new hotel rooms, we are not going to swim with the Indon workers watching us. Overall I kinda enjoyed staying here.

Relaxing”

We went there when there is a renovation. such a shame, didn't get to enjoy their swimming pool. However, the staffs are very friendly. Wifi connection is quite unstable. Unable to get network from the room.

Clean and good for big family”

The place is value for money especially for big family group. Most of customers are local people. There is seven single bed provided. Close to Aeon shopping centre. But breakfast is so so. Quiet surrounding and good view for hill.

Cheap bargain and great hotel.”

my family and i are fully satisfied with my stay at this hotel. great place for family weekend escape and this hotel serve good breakfast too. its location is and lies within proximity to shopping areas around ayer keroh. rooms are big and beds are clean.i have no complaint for the value of money that its offer...

clean hotel ,great location for shopping”

i like this resort ,this is my third time stay here ! the room clean suitable for bring my small son ! the food of hill cafe also delicious for order to our lunch ,miss their nasi goreng kampung and mee goreng !

Great apartment and strategic location”

Great apartment with large room for big family,really enjoy staying and environment is truly pieaceful. Location is strategic for easy access and less crowded of vehicle,nearby shopping complex. Friendly staff and served with smile.

Too expensive and standards dropped”

I am a regular visitor to this property over tha last few years since the property opened. Have stayed here more than 15 times. Like the peacefull and quiet atmosphere plus thecleaniness of the rooms and the property as a whole. First of all they dont have any return guests policy. Only that some old staff, remembers me. As usual stayed in their 2 bedrooms apartment. I feel the condition of of the apartmnet has deteriorated although was clean. The sliding door could not be locked, was out of order. I was little worried about our safety. There were no door latch but they did replace after complaining. The worst part is the price they charge especially on weekends is exhorbitant although there were many empty rooms.. Plus now they only provide breakfast for two unlike earlier was for four. So the price has gone up by about 15% but with less value adds and poorer quality room. Should seriously look at their pricing as part of their revenue management strategy.

Perfect getaway from bustling city life”

Just as the title said. The location is just perfect for reclusive individual or family seeking a solid getaway from the hustle and bustle of the city life. Here, they also provide decent size swimming pool, ample parking space and also the breakfast provided is just okay and up to the local palate expectation. The room is just comfy and spacious which easily accomodates 3 adults and 2 children.

Everything ok except breakfast”

The room is clean. Location ok. Breakfast tasteless. Quite shocked when asked if we can check-in one and half hour earlier (1.30pm) was told by the counter that we will have to pay extra rm40!