Everything good except for the rock hard uncomfortable bed ”

Pros: Friendly staff, a few of which spoke good English. Elevator for if you have lots of luggage. Great location next to a plethora of places to eat and drink ! Tuktuks always arrived within seconds and were very cheap for places you didnt feel like walking to or were further away. The room we ended up taking was quite spacious with lots of storage space, desk, etc. however the first one they put us in had this weird long/narrow hallway and then a rather small room. Wifi worked well and so did aircon! Icy cold. Cons: Bed was rock hard and very uncomfortable. I ended up taking futon type cushions off the couch to put on the bed to try and make it better. Shower head oddly placed and shoots right at your face (or maybe even higher if you're short), but I managed to fan-dangled it around the heater so I could shower properly. Good pressure though! For the pure reason of the very hard and uncomfortable beds I would not stay there again :(

living near the Royal Palace”

feel like His Majesty humble subject, to live so near His Majesty Palace. on a restaurant street, you can get fine food at reasonable price in walking distance, then chill at a pub. 5-10 minutes walking to river, park and local market. minus are some ongoing construction nearby at daytime.

Only stayed one night as we got in late but the staff were amazing ”

Booked a room for 3 of us and we all had a bed and the room was very clean plus breakfast was included and it was a very nice American breakfast at that. So for $35:00 a night for 3 people all in our own bed and with wonderful staff it was fantastic value for money. Would definitely stay there again.

Good hotel with central location”

Recommended if you wanna stay at budget and comfortable hotel. WiFi connection just ok. Near to Royal Palace , Central Plaza and night market for shopping. Halal food also nearby. Avoid room facing the road. Noisy at night.

Great room for the price and other options on 172. ”

Clean and comfortable. Great street with good eats! Friendly staff.

Good place for the budget”

Great place to stay close to Riverside and Royal palace. Many restaurants in the area and good staff. Older yet clean. Not the cheapest place you can find in Phnom Penh but great value. Wouldn't hesitate to stay there again.

Acceptable”

Good price, location and staffs Need small improvements on facilities

Below average”

The hotel give us very bad 1st impression: the toilet door's lock was spoilt when we check in, which cannot be tightly closed at all. Upon complaining to the staff, he just came and very simply install a lock to the door which doesn't seem very proper and could get loose anytime. Anyway we don't want to make too much hastle so just accept whatever it is. We booked for the 'comfort triple room' but obviously the room arranged for us is not a triple room, but instead, a twin bed room with additional bed which quality is not as good as the other 2 beds. Moreover, the additional bed is partially blocking the toilet entrance. Again, we accept whatever it is to save the hastle. Overall the room facilities such as the bed, fridge, etc are rather run down. The price is considered cheap hence we think the facilities are still acceptable. Another incident happened when we checked out the room - the staff told us that there is a balance of $1.75 which we need to pay for a cup of coffee ordered during our stay. However, we did not make any food nor beverage order throughout our stay in this hotel, hence it is clearly that there is some mistake made in their recording. We insisted we did not order for the coffee, and did not pay for it as well in the end, but still this incident somehow worsen our impression to the hotel. As a whole we think the staying experience here is rather below average, and will not come back again.

not good stay”

wouldn't recommend. First they didn't give us the correct room that we booked and pre paid for. Instead we got a tiny room that seemed to be halfway through renovation. Concrete walls, no shower divider, more like a prison cell then a "deluxe king room with balcony" looked nothing like the pictures and when questioned they said "those rooms are all full" Would not recommend, bad business practice, will be looking for another place to stay in the future.

Better Hotel Options Available within the Vicinity”

Basic hotel.. I have stayed in Cambodia before and this is below par for the price paid. Room smells and there's drainage issues in the toilet. To overcome the smell, the staff lights 'tea lights' with lemon grass scent.. Nice location, tuk tuk easily available (don't pay more than $2) but seriously, better hotels are available for the same rate or cheaper within street 172.

Exceptional”

To improve on the lock

The staff saved our stay in Phnom Penh ”

We didn’t particularly like the area, or the city in general but there are plenty of average bars and restaurants near to the hotel if you don’t want to stray too far, (all of the city is essentially the same wherever you stay). However, the staff bent over backwards for us. We had to book a few more nights whilst waiting for our visa, in that time, they helped us contact the embassy with their own mobile phones, print our visas off and were always ready to help, greeting us daily. They also arranged a safe tuk tuk driver to take us to the killing fields, which was a must for us in this city - watch your bags and phones! Besides this, rooms were spacious and beds were comfy. Hot showers, although a little sewage smell in the bathroom. Rooms were cleaned daily. A little haven for us in Phnom Penh.

Good Staff”

I took a top floor balcony room which was a good size room , the cleaner was the best thing about this place , as soon as you left she would do your room and I always came back to a we’ll cleaned room , she was a very friendly smiling girl also. The lobby staff were very professional and polite . I can’t find a fault with this place really , value for money and pleasant people running the hotel .

Would recommend ”

Location for this hotel is brilliant, it’s right in the middle of everything! We got the room with the balcony, very private balcony which was good for smoking! Staff were really helpful and the food from the restaurant was cheap but really good

Nice, but not as nice as the pictures ”

We had a nice stay here, but we were dissapointed with our room when we arrived. It looked nowhere near as nice as the pictures do (super common) as we thought we were paying extra to stay somewhere a bit "nicer". The room was very clean, same with the bathroom. Good shower pressure. It was nice to have a balcony, it didnt look as if it was ever cleaned though. We would have to wash our feet after coming inside or wear shoes. Good cheap beer downstairs. Pool table in the lobby. Elevator was awesome as we were on level 5!

Friendly Staff & Nice Location”

There was not much view from hotel. Toilet door lock was broken, toilet flush was without cover which was later on fixed by staff. Breakfast was good, location is also good. Staff is very helpful and good customer service. On 1st day my wife was tired so they sent breakfast to our room of our choice. There are 9 or 10 options for breakfast.

Good enough for price”

It is pretty good. Location is very easy for getting around. Staff was helpful for me. Everything is a bit dated but again, the price is fine. If you are really worried about being clean this isn't ur place. Lots of peculiar things like, 1/2 the switches don't do anything, plugs are in strange places, there was a gap in the bathroom so I could hear the next room, no door handle to the bathroom. I don't understand when ppl say u can get better for the price. This place is one of the better value spots.

My 3rd Stay Here”

Yes its budget accommadation and maybe a bit dated but....the Pros are...Location...5 minutes to everywhere, temples, bars, restaurants,sights etc. On a busy happening street but no probs with noise at night. Staff excellent and friendly. Rooms great beds with memory foam mattresses, good wifi , showers and aircon. Kettle in rooms. I will stay here again.

Pretty cool place”

I had a quirky room where you take the elevator up 4 floors then go up a steep set of stairs. My room had a balcony and I loved it! Only real issue was ants, very many ants and I had my room cleaned once in the few days I was there and housekeeping snagged about 2 bucks in riel I was going to use for a tuk tuk but thus was minor. The people at the front desk were very kind and helpful.

Excellent!!”

This place is great! The rooms are spacious and clean and the staff super helpful and friendly. Pool table and computer for use in the lobby. Great deal for the money. If you need a cheeseburger and chips, local food or a cold beer you can find it here. Nice patio in the front where you can sit and relax. I will definitely be back!