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Best Hotel
Superior with Breakfast, Best Hotel in Surabaya
Exterior view, Best Hotel in Surabaya
Interior view, Best Hotel in Surabaya
Best Hotel
Best Hotel
Bathroom, Best Hotel in Surabaya

Removed from saved list

8.1

Excellent

173 reviews

173 reviews

Breakfast1
Shops1
Housekeeping1
See map
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Tunjungan Plaza
850 m
Monkasel (Submarine Monument)
1.7 km
Tugu Pahlawan
2.4 km
Bungkul Park
2.8 km
Surabaya Town Square
3.1 km
Closest landmarks
Laboratorium Klinik Utama Kedungdoro - Kedungsari
160 m
TCM Sari Alam
250 m
RSIA PUSURA
390 m
Klinik Hewan K and P Clinic
390 m
Pasar Kedung Klinter
480 m

Best Hotel

Jl. Kedungsari No.29, Surabaya Center, Surabaya, Indonesia, 60263 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Hygiene Plus

Inside city center

Check-in [24-hour]

Airport transfer

820 meters to Tunjungan Plaza

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Cash withdrawal

Restaurants

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money7.8
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport13.7 km

Rooms available at Best Hotel

Very good
Room comfort & quality

8

Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed or 2 single be...
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Superior Room Only
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds or 1 double b...
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Superior with Breakfast
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 double bed & 1 double bed
Enter dates to see prices
Suite Room
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
DOUBLE ROOM DOUBLE OR TWIN ROOM DOUBLE BED
...
    Enter dates to see prices
    Superior Double or Twin Room(1 Large Twin Bed)
    ...
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      Single Room - Superior
      ...
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        Single room - De Luxe
        ...
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          Room Assigned on Arrival
          ...
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            Double or Twin Room 2 Twin Beds
            ...
              Enter dates to see prices

              Frequently asked questions

              Does Best Hotel offer laundry services?

              Yes! Best Hotel offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

              Are there ATM on-site at Best Hotel?

              Absolutely! The benefits of staying at Best Hotel include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

              What attractions are close by Best Hotel that are in walking range?

              While lodging at Best Hotel, jump start your vacation by discovering the closest points of interest that are within walking distance to the property which include Pasar Kedung Klinter and Taman Kombes Pol M Durayat.

              What bars are nearby Best Hotel?

              While staying at Best Hotel, delight in your evening or night out at Top Ten & Coyote Bar or The TV Bar to get the most out of your nightlife.

              How many rooms does Best Hotel have?

              Best Hotel has a total of 87 rooms.

              At what time of the year is Best Hotel most popular?

              Best Hotel's most popular month where verified visitors have stayed the most is in May.

              What is the typical rating that verified Families with young children have given to Best Hotel?

              Verified families with young children that have stayed at this property have given Best Hotel an average rating of 8.2. You can look up more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

              What is the average rating that past Families with older children have given to Best Hotel?

              Past families with older children that have stayed at this property have given Best Hotel an average rating of 7.7. You can check out more in depth customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

              Is breakfast offered at Best Hotel?

              Start your days right, with the buffet breakfast options featured at Best Hotel.

              Property ranking|Compared to 1,005 Surabaya properties
              See all rankings
              Room comfort score
              8/10
              Room size
              24 sqm.
              Couples review score
              8.5/10
              Location score
              8.4/10
              Better than
              98
              %
              of Surabaya properties
              Bigger than
              88
              %
              of Surabaya properties
              Better than
              84
              %
              of Surabaya properties
              Better than
              76
              %
              of Surabaya properties
              Overall rating:

              8.1

              Excellent
              173 reviews
              Cleanliness
              7.8
              Facilities
              7.4
              Location
              8.4
              Read all reviews >
              More about Best Hotel

              More about Best Hotel

              Experience Comfort and Convenience at Best Hotel in Surabaya, Indonesia

              Best Hotel, a 2.0 star hotel located in Surabaya, Indonesia, offers a wide range of facilities to ensure a comfortable and convenient stay for its guests. With 24-hour room service, coffee shop, laundry service, restaurant, and room service, guests can enjoy delicious meals and beverages at any time of the day. The hotel also provides airport transfer, tours, valet parking, and concierge services to help guests explore the city with ease. Stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms. Other facilities include car park, designated smoking area, express check-in/check-out, luggage storage, convenience store, daily housekeeping, fireplace, taxi service, ticket service, halal restaurant, breakfast buffet, car park onsite, and car park free of charge.

              Experience Comfort and Convenience with Best Hotel's Room Offerings

              Best Hotel in Surabaya, Indonesia offers a variety of room types to suit every traveler's needs. Choose from the Deluxe Room, which features 25 square meters of space and the option of 2 Single Beds or 1 Double Bed. The Suite Room offers a larger space of 30 square meters with 1 King Bed for a more luxurious stay. The Superior Room Only is perfect for those who value simplicity, with 20 square meters of space and the option of 2 Single Beds or 1 Double Bed. Lastly, the Superior With Breakfast offers the added convenience of a delicious breakfast included in the room rate, with 20 square meters of space and 1 Double Bed and 1 Double Bed option available. No matter which room type you choose, you can expect a comfortable and convenient stay at Best Hotel.

              Discover Surabaya's Landmarks and Attractions

              Located in the heart of Surabaya, Best Hotel offers easy access to the city's most popular landmarks and attractions. Just a few steps away from the hotel, you can visit the Sampoerna Museum, where you can learn about the history of Indonesia's largest cigarette manufacturer. Shopaholics will enjoy Tunjungan Plaza, the biggest shopping center in Surabaya. For a breathtaking view of the city, head to Suramadu National Bridge, the longest bridge in Indonesia. Bungkul Park is perfect for a leisurely stroll or a picnic with family and friends. History buffs will appreciate Monkasel (Submarine Monument) and Tugu Pahlawan, both significant landmarks that commemorate Indonesia's struggle for independence. Surabaya's Zoo is a must-visit for animal lovers, while Suroboyo Monument and Ampel Mosque offer a glimpse into Surabaya's rich cultural heritage. Best Hotel's prime location means that you can explore Surabaya's landmarks and attractions with ease, making it the perfect choice for your next stay.

              Great Value for Money with Clean Rooms and Superb Breakfast

              Best Hotel in Surabaya, Indonesia offers great value for money with its clean and comfortable rooms. Customers have raved about the hotel's cleanliness, with both the rooms and lobby being spotless. The staff are also friendly and accommodating, providing excellent service to guests. One highlight of the stay is the hotel's superb breakfast, with the fried noodle being a particular favorite among guests. For those looking for a budget-friendly option without compromising on quality, Best Hotel is the perfect choice.

              Experience Exceptional Comfort and Service at Best Hotel in Surabaya

              Best Hotel in Surabaya, Indonesia has garnered a stellar reputation among travelers for its exceptional comfort and outstanding staff performance. With an overall rating of 7.8, guests have praised the hotel for its value and prime location, with an impressive rating of 8.4. The hotel's cleanliness has also been highly commended with a rating of 7.7. Guests have enjoyed the comfortable rooms, which have earned an 8.0 rating for comfort. The friendly and attentive staff have also been praised for their excellent service, earning an 8.0 rating. Although the food and dining experience received a rating of 6.0, guests have raved about the hotel's surrounding restaurants and cafes. Choose Best Hotel for your stay in Surabaya and experience exceptional comfort and service that will exceed your expectations.

              Show less

              Amenities and facilities

              Very good
              Facilities

              7.4

              Languages spoken
              • English
              • Indonesian
              Accessibility
              • Wheelchair accessible
              Internet access
              • Free Wi-Fi in all rooms!
              • Internet
              • Internet services
              • Wi-Fi in public areas
              Things to do, ways to relax
              • Ticket services
              • Tours
              Cleanliness and safety
              • Anti-viral cleaning products
              • Cashless payment service
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • First aid kit
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Physical distancing of at least 1 meter
              • Protective screens in common areas
              • Rooms sanitized between stays
              • Safe dining setup
              • Sanitized kitchen and tableware items
              • Shared stationery removed
              • Staff trained in safety protocol
              • Temperature check for guests and staff
              Dining, drinking, and snacking
              • Bar
              • Breakfast [buffet]
              • Coffee shop
              • Restaurant [halal]
              • Restaurants
              • Room service [24-hour]
              • Snack bar
              • Vending machine
              Services and conveniences
              • Air conditioning in public area
              • Cash withdrawal
              • Concierge
              • Convenience store
              • Daily housekeeping
              • Elevator
              • Fireplace
              • Invoice provided
              • Laundry service
              • Luggage storage
              • Meeting/banquet facilities
              • Smoke-free property
              • Smoking area
              • Terrace
              Access
              • CCTV in common areas
              • CCTV outside property
              • Check-in/out [express]
              • Check-in/out [private]
              • Check-in [24-hour]
              • Fire extinguisher
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]
              • Smoke alarms
              Getting around
              • Airport transfer
              • Car park [free of charge]
              • Car park [on-site]
              • Taxi service
              • Valet parking
              Available in all rooms
              • Air conditioning
              • Bathroom phone
              • Clothes rack
              • Desk
              • Fireplace
              • Free bottled water
              • Internet access – wireless
              • Mirror
              • Non-smoking
              • Private bathroom
              • Satellite/cable channels
              • Shower
              • Smoking allowed
              • Telephone
              • Toiletries
              • Towels
              • Wi-Fi [free]
              • Wooden/parqueted flooring

              Location

              Jl. Kedungsari No.29, Surabaya Center, Surabaya, Indonesia, 60263
              Excellent
              Location

              8.4

              Airports
              • Juanda International Airport (SUB)
                13.7 km
              • Abdul Rachman Saleh Airport (MLG)
                74.5 km
              Public transportation
              • Gubeng Train Station
                2.0 km
              • Pasar Turi Train Station
                2.1 km
              Hospital or clinic
              • Laboratorium Klinik Utama Kedungdoro - Kedungsari
                160 m
              Shopping
              • Tunjungan Plaza
                850 m
              Convenience store
              • On-site
              Cash withdrawal
              • ATM on-site

              What's nearby

              Popular landmarks
              • Tunjungan Plaza
                850 m
              • Monkasel (Submarine Monument)
                1.7 km
              • Tugu Pahlawan
                2.4 km
              • Bungkul Park
                2.8 km
              • Surabaya Town Square
                3.1 km
              • Suramadu National Bridge
                3.1 km
              • Surabaya's Zoo
                3.3 km
              • Sampoerna Museum
                4.0 km
              • Pakuwon Food Festival
                7.6 km
              • Masjid Nasional Al Akbar Surabaya
                8.0 km
              Nearby landmarks
              • Laboratorium Klinik Utama Kedungdoro - Kedungsari
                160 m
              • TCM Sari Alam
                250 m
              • RSIA PUSURA
                390 m
              • Klinik Hewan K and P Clinic
                390 m
              • Pasar Kedung Klinter
                480 m
              • Erha
                520 m
              • Parkir Gereja Mawar Sharon
                520 m
              • Parkir Gereja
                550 m
              • Taman Kombes Pol M Durayat
                560 m
              • Panti Asuhan Matahari Terbit
                620 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.

              Property policies

              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-2 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib may be requested directly from the property.
              Children 3-12 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 13 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.

              Some helpful facts

              Check-in/Check-out
              • Check-in from14:00
              • Check-out until12:00
              Getting around
              • Airport transfer fee200000 IDR
              The property
              • Number of rooms 87

              Reviews of Best Hotel from real guests

              Provided by verified guests of Agoda
              7.7
              Cleanliness7.8
              Facilities7.4
              Location8.4
              Room comfort and quality8.0
              Service8.1
              Value for money7.8
              High score for Surabaya
              Rating
              9+ Exceptional (15)
              8-9 Excellent (4)
              7-8 Very Good (11)
              6-7 Good (1)
              <6 Below Expectation (14)
              Time of the year
              Mar - May (8)
              Jun - Aug (16)
              Sep - Nov (11)
              Dec - Feb (10)

              Show reviews that mention 

              Showing 45 verified guest comments
              123
              10.0
              Exceptional
              Zacky from Indonesia
              Solo traveler
              Superior Room Only
              Stayed 1 night in October 2022

              Good hotel”

              Pelayanan bagus.hitel aman

              Reviewed October 20, 2022

              See room deals

              10.0
              Exceptional
              imelda from Indonesia
              Couple
              Deluxe Room
              Stayed 1 night in September 2017

              This Hotel recomended by me to you if you need a low price but great size of room and tasty food.”

              If you want to get strategic location in Surabaya I recomend this Hotel cause of in the center of this city, low price, big room for couple, cheap and tasty food, near from big mall, drug store, and many places of restaurant..

              Reviewed September 23, 2017

              See room deals

              9.6
              Exceptional
              imelda from Indonesia
              Couple
              Stayed 1 night in April 2016

              best place to stay”

              Price rate is cheap enough as their food, so it is delicious and location near some of the famous place in surabaya city.

              Reviewed April 30, 2016

              See room deals

              7.6
              Very good
              dewi from Indonesia
              Family with young children
              Superior with Breakfast
              Stayed 1 night in June 2018

              Worth the money”

              the room was little bit small but again suitable with the price. the room and lobby clean, the staff was nice, and the fried noodle for breakfast is superb!!! the variety of the food for that range of price hotel is above expectation. the minus was there was no ramp to the lobby, we have to use stairs to carry our luggage from the car. Even there's help from the security but it's still kind of hard for them to carry that big luggage trough the stairs.

              Reviewed July 03, 2018

              See room deals

              7.2
              Very good
              Soelistyo from Indonesia
              Family with young children
              Superior with Breakfast
              Stayed 4 nights in December 2019

              Good location”

              This hotel is pricey compare to facilities and need a good maintenance. Only lobby looks good. AC not cold enough, TV cable problem, room interior looks dirty. If they can have a good maintenance/renovation this might be a good hotel.

              Reviewed December 30, 2019

              See room deals

              8.0
              Excellent
              yosa from Indonesia
              Solo traveler
              Stayed 1 night in January 2016

              Cheap n nice”

              Comfort room, clean, worth it

              The room is small but comfort, worth with the money i spent

              Reviewed January 05, 2016

              See room deals

              7.6
              Very good
              oei from Indonesia
              Solo traveler
              Superior with Breakfast
              Stayed 1 night in December 2018

              nice hotel and worth it for money”

              nice hotel, worth it for money

              Reviewed January 03, 2019

              See room deals

              7.2
              Very good
              LUCIA from Indonesia
              Couple
              Stayed 1 night in May 2016

              Value for money”

              Strategic Location in core city

              Reviewed May 16, 2016

              See room deals

              6.0
              Margaret from Indonesia
              Solo traveler
              Stayed 1 night in November 2016

              worth the money”

              the location is near city centre, very close to Tunjungan Plaza and many shopping centre.

              Reviewed November 24, 2016

              See room deals

              10.0
              Exceptional
              hendy from Indonesia
              Couple
              Superior with Breakfast
              Stayed 1 night in February 2018

              ok”

              ok

              Reviewed February 25, 2018

              See room deals

              6.0
              Hengky from Indonesia
              Business traveler
              Superior with Breakfast
              Stayed 2 nights in December 2019

              Above average”

              Breakfast quality very poor

              Reviewed December 16, 2019

              See room deals

              8.8
              Excellent
              hendy from Indonesia
              Solo traveler
              Superior with Breakfast
              Stayed 1 night in April 2019

              ok”

              ok

              Reviewed April 11, 2019

              See room deals

              8.8
              Excellent
              Haris from Indonesia
              Couple
              Deluxe Room
              Stayed 1 night in September 2019

              Not Bad”

              ok

              Reviewed September 17, 2019

              See room deals

              6.0
              Abhist from India
              Solo traveler
              Deluxe Room
              Stayed 1 night in September 2019

              ok”

              have mosquitoes..

              Reviewed September 27, 2019

              See room deals

              5.6
              Abhist from India
              Solo traveler
              Deluxe Room
              Stayed 1 night in September 2019

              ok”

              have mosquitoes..

              Reviewed September 27, 2019

              See room deals

              10.0
              Exceptional
              ibrahim from Indonesia
              Couple
              Deluxe Room
              Stayed 1 night in June 2023

              good”

              bagus bersih fasilitas mantap harga bagus

              Reviewed July 03, 2023

              See room deals

              4.4
              Fisa from Indonesia
              Solo traveler
              Superior Room Only
              Stayed 1 night in June 2023

              AC tdk dingin”

              Sudah berkali2 panggil service AC tetep tidak dingin, yang terkahir malah AC nya sampe bunyi. Tukar kamar dengan upgrade dan bayar lagi untuk ke suite lebih bagus

              Reviewed June 13, 2023

              See room deals

              7.2
              Very good
              Desy
              Couple
              Superior with Breakfast
              Stayed 1 night in June 2019

              Semalam Idul Fitri di Best Hotel”

              Hotel nyaman dgn sarapan pagi yg enak. Fasilitas sesuai dgn harga ... kamar bersih dan lengkap dgn AC, TV, Air mineral serta kmr mandi yg bersih... Staffnya ramah.... Recomended Hotel

              Reviewed June 06, 2019

              See room deals

              10.0
              Exceptional
              zulkarnain from Malaysia
              Solo traveler
              Superior with Breakfast
              Stayed 2 nights in March 2018

              Exceptional”

              hotel bersih dan staf sangat menyenangkan.. sangat berpuas hati. makanan juga sedap.

              Reviewed March 14, 2018

              See room deals

              8.0
              Excellent
              Ivan from Indonesia
              Couple
              Superior with Breakfast
              Stayed 1 night in December 2019

              hotel yang bagus”

              hotel ini juga berada ditempat yang strategis di tengah kota surabaya , hotelnya lumayan bagus , kamarnya juga lumayan nyaman , dan untuk breakfastnya sangat keren , bermacam maca variant , dengan harga promo saya sangat puas dengan pelayanan disini , ntr kalau dapat harga promo lagi saya pasti balik lagi kesini

              Reviewed January 03, 2020

              See room deals

              123
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