Travelling to Indonesia? Read all updated requirements before you book.
Best Hotel
Superior with Breakfast, Best Hotel in Surabaya
Exterior view, Best Hotel in Surabaya
Interior view, Best Hotel in Surabaya
Best Hotel
Best Hotel
Bathroom, Best Hotel in Surabaya

Removed from saved list

8.2

Excellent

163 reviews

163 reviews

See map
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Tunjungan Plaza 850 m
Monkasel (Submarine Monument) 1.7 km
Tugu Pahlawan 2.4 km
Bungkul Park 2.8 km
Surabaya Town Square 3.1 km
Suramadu National Bridge 3.1 km
Surabaya's Zoo 3.3 km
Sampoerna Museum 4.0 km
Pakuwon Food Festival 7.6 km
Masjid Nasional Al Akbar Surabaya 8.0 km
Nearby landmarks
Laboratorium Klinik Utama Kedungdoro - Kedungsari 160 m
TCM Sari Alam 250 m
RSIA PUSURA 390 m
Klinik Hewan K and P Clinic 390 m
Pasar Kedung Klinter 480 m
Erha 520 m
Parkir Gereja Mawar Sharon 520 m
Parkir Gereja 550 m
Taman Kombes Pol M Durayat 560 m
Panti Asuhan Matahari Terbit 620 m

Best Hotel

Jl. Kedungsari No.29, Surabaya Center, Surabaya, Indonesia, 60263 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

820 meters to Tunjungan Plaza

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Cash withdrawal

Restaurants

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money7.8
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport13.7 km

Rooms available at Best Hotel

Very good
Room comfort & quality

8

Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Room Only
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior with Breakfast
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 double bed & 1 double bed
Enter dates to see prices
Suite Room
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
DOUBLE ROOM DOUBLE OR TWIN ROOM DOUBLE BED
...
    Enter dates to see prices
    Superior Double or Twin Room(1 Large Twin Bed)
    ...
      Enter dates to see prices
      Single Room - Superior
      ...
        Enter dates to see prices
        Single room - De Luxe
        ...
          Enter dates to see prices
          Double or Twin Room 2 Twin Beds
          ...
            Enter dates to see prices

            Frequently asked questions

            Does Best Hotel offer laundry services?

            Yes! Best Hotel offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

            Are there ATM on-site at Best Hotel?

            Absolutely! The benefits of staying at Best Hotel include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

            What attractions are close by Best Hotel that are in walking range?

            While lodging at Best Hotel, jump start your vacation by discovering the closest points of interest that are within walking distance to the property which include Pasar Kedung Klinter and Taman Kombes Pol M Durayat.

            What bars are nearby Best Hotel?

            While staying at Best Hotel, delight in your evening or night out at Top Ten & Coyote Bar or The TV Bar to get the most out of your nightlife.

            How many rooms does Best Hotel have?

            Best Hotel has a total of 87 rooms.

            At what time of the year is Best Hotel most popular?

            Best Hotel's most popular month where verified visitors have stayed the most is in May.

            What is the typical rating that verified Families with young children have given to Best Hotel?

            Verified families with young children that have stayed at this property have given Best Hotel an average rating of 8.2. You can look up more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

            What is the average rating that past Families with older children have given to Best Hotel?

            Past families with older children that have stayed at this property have given Best Hotel an average rating of 7.7. You can check out more in depth customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

            Is breakfast offered at Best Hotel?

            Start your days right, with the buffet breakfast options featured at Best Hotel.

            See map

            Explore the neighborhood

            Property ranking|Compared to 999 Surabaya properties
            See all rankings
            Room comfort score
            8/10
            Room size
            24 sqm.
            Couples review score
            8.5/10
            Location score
            8.4/10
            Better than
            98
            %
            of Surabaya properties
            Bigger than
            88
            %
            of Surabaya properties
            Better than
            83
            %
            of Surabaya properties
            Better than
            77
            %
            of Surabaya properties
            Overall rating:

            8.2

            Excellent
            163 reviews
            Cleanliness
            7.7
            Facilities
            7.3
            Location
            8.4
            Read all reviews >
            More about Best Hotel

            More about Best Hotel

            Best Hotel

            For travelers who want to take in the sights and sounds of Surabaya, Best Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
            At Best Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Best Hotel makes it easy to plan your day trips, sightseeing, and more around Surabaya.
            Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
            Packing light is possible at Best Hotel thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
            Smoking is allowed only in the designated smoking areas provided by hotel.
            All rooms at Best Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
            Best Hotel also provides toiletries and towels in bathrooms for select rooms.


            Dining and things to do

            Every day at Best Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Best Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.


            Around the property

            Best Hotel is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 850 m away.


            Reasons to stay here

            Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
            Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.3

            Languages spoken
            • English
            • Indonesian
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Ticket services
            • Tours
            Cleanliness and safety
            • Anti-viral cleaning products
            • Cashless payment service
            • First aid kit
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Breakfast [buffet]
            • Coffee shop
            • Restaurant [halal]
            • Restaurants
            • Room service [24-hour]
            • Snack bar
            • Vending machine
            Services and conveniences
            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Convenience store
            • Daily housekeeping
            • Elevator
            • Fireplace
            • Invoice provided
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Smoke-free property
            • Smoking area
            • Terrace
            Access
            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Fire extinguisher
            • Front desk [24-hour]
            • Pets allowed
            • Security [24-hour]
            • Smoke alarms
            Getting around
            • Airport transfer
            • Car park [free of charge]
            • Car park [on-site]
            • Taxi service
            • Valet parking
            Available in all rooms
            • Air conditioning
            • Bathroom phone
            • Clothes rack
            • Desk
            • Fireplace
            • Free bottled water
            • Internet access – wireless
            • Mirror
            • Non-smoking
            • Private bathroom
            • Satellite/cable channels
            • Shower
            • Smoking allowed
            • Telephone
            • Toiletries
            • Towels
            • Wi-Fi [free]
            • Wooden/parqueted flooring

            Location

            Jl. Kedungsari No.29, Surabaya Center, Surabaya, Indonesia, 60263
            Excellent
            Location

            8.4

            Airports
            • Juanda International Airport (SUB)
              13.7 km
            • Abdul Rachman Saleh Airport (MLG)
              74.5 km
            Public transportation
            • Gubeng Train Station
              2.0 km
            • Pasar Turi Train Station
              2.1 km
            Hospital or clinic
            • Laboratorium Klinik Utama Kedungdoro - Kedungsari
              160 m
            Shopping
            • Tunjungan Plaza
              850 m
            Convenience store
            • On-site
            Cash withdrawal
            • ATM on-site

            What's nearby

            Popular landmarks
            • Tunjungan Plaza
              850 m
            • Monkasel (Submarine Monument)
              1.7 km
            • Tugu Pahlawan
              2.4 km
            • Bungkul Park
              2.8 km
            • Surabaya Town Square
              3.1 km
            • Suramadu National Bridge
              3.1 km
            • Surabaya's Zoo
              3.3 km
            • Sampoerna Museum
              4.0 km
            • Pakuwon Food Festival
              7.6 km
            • Masjid Nasional Al Akbar Surabaya
              8.0 km
            Nearby landmarks
            • Laboratorium Klinik Utama Kedungdoro - Kedungsari
              160 m
            • TCM Sari Alam
              250 m
            • RSIA PUSURA
              390 m
            • Klinik Hewan K and P Clinic
              390 m
            • Pasar Kedung Klinter
              480 m
            • Erha
              520 m
            • Parkir Gereja Mawar Sharon
              520 m
            • Parkir Gereja
              550 m
            • Taman Kombes Pol M Durayat
              560 m
            • Panti Asuhan Matahari Terbit
              620 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 3-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out until12:00
            Getting around
            • Airport transfer fee200000 IDR
            The property
            • Number of rooms 87

            Reviews of Best Hotel from real guests

            Provided by verified guests of Agoda
            7.7
            Cleanliness7.7
            Facilities7.3
            Location8.4
            Room comfort and quality8.0
            Service8.0
            Value for money7.8
            High score for Surabaya
            Rating
            9+ Exceptional (15)
            8-9 Excellent (4)
            7-8 Very Good (11)
            6-7 Good (1)
            <6 Below Expectation (14)
            Time of the year
            Mar - May (8)
            Jun - Aug (16)
            Sep - Nov (11)
            Dec - Feb (10)

            Show reviews that mention 

            Showing 45 verified guest comments
            123
            10.0
            Exceptional
            Zacky from Indonesia
            Solo traveler
            Superior Room Only
            Stayed 1 night in October 2022

            Good hotel”

            Pelayanan bagus.hitel aman

            Reviewed October 20, 2022

            See room deals

            10.0
            Exceptional
            imelda from Indonesia
            Couple
            Deluxe Room
            Stayed 1 night in September 2017

            This Hotel recomended by me to you if you need a low price but great size of room and tasty food.”

            If you want to get strategic location in Surabaya I recomend this Hotel cause of in the center of this city, low price, big room for couple, cheap and tasty food, near from big mall, drug store, and many places of restaurant..

            Reviewed September 23, 2017

            See room deals

            9.6
            Exceptional
            imelda from Indonesia
            Couple
            Stayed 1 night in April 2016

            best place to stay”

            Price rate is cheap enough as their food, so it is delicious and location near some of the famous place in surabaya city.

            Reviewed April 30, 2016

            See room deals

            7.6
            Very good
            dewi from Indonesia
            Family with young children
            Superior with Breakfast
            Stayed 1 night in June 2018

            Worth the money”

            the room was little bit small but again suitable with the price. the room and lobby clean, the staff was nice, and the fried noodle for breakfast is superb!!! the variety of the food for that range of price hotel is above expectation. the minus was there was no ramp to the lobby, we have to use stairs to carry our luggage from the car. Even there's help from the security but it's still kind of hard for them to carry that big luggage trough the stairs.

            Reviewed July 03, 2018

            See room deals

            7.2
            Very good
            Soelistyo from Indonesia
            Family with young children
            Superior with Breakfast
            Stayed 4 nights in December 2019

            Good location”

            This hotel is pricey compare to facilities and need a good maintenance. Only lobby looks good. AC not cold enough, TV cable problem, room interior looks dirty. If they can have a good maintenance/renovation this might be a good hotel.

            Reviewed December 30, 2019

            See room deals

            8.0
            Excellent
            yosa from Indonesia
            Solo traveler
            Stayed 1 night in January 2016

            Cheap n nice”

            Comfort room, clean, worth it

            The room is small but comfort, worth with the money i spent

            Reviewed January 05, 2016

            See room deals

            7.6
            Very good
            oei from Indonesia
            Solo traveler
            Superior with Breakfast
            Stayed 1 night in December 2018

            nice hotel and worth it for money”

            nice hotel, worth it for money

            Reviewed January 03, 2019

            See room deals

            7.2
            Very good
            LUCIA from Indonesia
            Couple
            Stayed 1 night in May 2016

            Value for money”

            Strategic Location in core city

            Reviewed May 16, 2016

            See room deals

            6.0
            Margaret from Indonesia
            Solo traveler
            Stayed 1 night in November 2016

            worth the money”

            the location is near city centre, very close to Tunjungan Plaza and many shopping centre.

            Reviewed November 24, 2016

            See room deals

            10.0
            Exceptional
            hendy from Indonesia
            Couple
            Superior with Breakfast
            Stayed 1 night in February 2018

            ok”

            ok

            Reviewed February 25, 2018

            See room deals

            6.0
            Hengky from Indonesia
            Business traveler
            Superior with Breakfast
            Stayed 2 nights in December 2019

            Above average”

            Breakfast quality very poor

            Reviewed December 16, 2019

            See room deals

            8.8
            Excellent
            hendy from Indonesia
            Solo traveler
            Superior with Breakfast
            Stayed 1 night in April 2019

            ok”

            ok

            Reviewed April 11, 2019

            See room deals

            8.8
            Excellent
            Haris from Indonesia
            Couple
            Deluxe Room
            Stayed 1 night in September 2019

            Not Bad”

            ok

            Reviewed September 17, 2019

            See room deals

            6.0
            Abhist from India
            Solo traveler
            Deluxe Room
            Stayed 1 night in September 2019

            ok”

            have mosquitoes..

            Reviewed September 27, 2019

            See room deals

            5.6
            Abhist from India
            Solo traveler
            Deluxe Room
            Stayed 1 night in September 2019

            ok”

            have mosquitoes..

            Reviewed September 27, 2019

            See room deals

            10.0
            Exceptional
            ibrahim from Indonesia
            Couple
            Deluxe Room
            Stayed 1 night in June 2023

            good”

            bagus bersih fasilitas mantap harga bagus

            Reviewed July 03, 2023

            See room deals

            4.4
            Fisa from Indonesia
            Solo traveler
            Superior Room Only
            Stayed 1 night in June 2023

            AC tdk dingin”

            Sudah berkali2 panggil service AC tetep tidak dingin, yang terkahir malah AC nya sampe bunyi. Tukar kamar dengan upgrade dan bayar lagi untuk ke suite lebih bagus

            Reviewed June 13, 2023

            See room deals

            7.2
            Very good
            Desy
            Couple
            Superior with Breakfast
            Stayed 1 night in June 2019

            Semalam Idul Fitri di Best Hotel”

            Hotel nyaman dgn sarapan pagi yg enak. Fasilitas sesuai dgn harga ... kamar bersih dan lengkap dgn AC, TV, Air mineral serta kmr mandi yg bersih... Staffnya ramah.... Recomended Hotel

            Reviewed June 06, 2019

            See room deals

            10.0
            Exceptional
            zulkarnain from Malaysia
            Solo traveler
            Superior with Breakfast
            Stayed 2 nights in March 2018

            Exceptional”

            hotel bersih dan staf sangat menyenangkan.. sangat berpuas hati. makanan juga sedap.

            Reviewed March 14, 2018

            See room deals

            8.0
            Excellent
            Ivan from Indonesia
            Couple
            Superior with Breakfast
            Stayed 1 night in December 2019

            Great hotel”

            This hotel is also located in a strategic location in the middle of Surabaya city. The hotel is quite good, the rooms are also quite comfortable, and the breakfast is very cool, with various variants. With the promo price, I am very satisfied with the service here. If I can get a promo price again, I will definitely come back here.

            Reviewed January 03, 2020

            See room deals

            123
            This is a popular property. Don't miss out!

            Back to search results

            Back to room choices

            |

            Dismiss