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Best View Hotel Sunway Mentari
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7.0 Very good location
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7.0Location
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Best View Hotel Sunway Mentari

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From 532 reviewsSee what guests said
6.2
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Shops

  • Smoking area

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Family No Window
...
  • No Windows view
  • 15 m²/161 ft²
  • 2 queen beds
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Family Window
...
  • No view
  • 40 m²/431 ft²
  • 2 queen beds
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Triple Room
...
  • No view
  • 18 m²/194 ft²
  • 1 single bed and 1 queen be...
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Single Room with Window
...
  • Street view
  • 10 m²/108 ft²
  • 1 single bed
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Superior Room
...
  • 11 m²/118 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe Queen Room
...
  • City view
  • 12 m²/129 ft²
  • 2 single beds
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Single Room
...
  • 10 m²/108 ft²
  • Shower
  • 1 single bed
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Family Suite Window
...
  • 40 m²/431 ft²
  • Shower
  • 2 king beds
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Verified guest reviews

Agoda Reviews (532)Booking.com Reviews (36)
Filter by guest type:
Cleanliness6.3
Facilities5.9
Location7.0
Room comfort and quality6.1
Service6.1
Value for money6.7
Provided by verified guests of Agoda
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Showing 482 verified guest comments
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8.8
thean from Singapore
Family with teens
Superior Room
Stayed 1 night in January 2018
Excellent
located in quiet commercial area, there is a food outlet & a grocery store down stairs, hotel quite near to setia jaya KTM komuter station, good value.
Reviewed January 11, 2018
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6.8
Afnan from Malaysia
Group
Family No Window
Stayed 1 night in December 2017
Nice room
Overall okay. Nice room.
Reviewed January 02, 2018
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-
Responded January 05, 2018
Best View Hotel Sunway Mentari
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8.4
Mohamad from Malaysia
Business traveler
Superior Room
Stayed 1 night in November 2017
Nice hotel and good cust service
Strategic hotel and good relation wit customers
Reviewed November 28, 2017
Dear Guest, Thank you for giving us a perfect rating and for your kind comments. The management are truly appreciated your kind words about our services. It’s definitely a boost for us every time we hear positive reviews such as this. We will sure to let our staff that they have made an impact during your stay. However, we will try our best to improvise our services from time to time. We hope to welcome you back to the hotel soon! Best Regards, -The Management-
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Best View Hotel Sunway Mentari
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8.8
Mohamad from Malaysia
Business traveler
Superior Room
Stayed 1 night in November 2017
Location strategic
Price affordable and location strategic
Reviewed November 24, 2017
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-
Responded November 28, 2017
Best View Hotel Sunway Mentari
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8.8
Mohamad from Malaysia
Business traveler
Superior Room
Stayed 1 night in November 2017
Best Price
Cheap and affordable.
Reviewed November 20, 2017
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-
Responded November 21, 2017
Best View Hotel Sunway Mentari
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8.8
Mohamad from Malaysia
Business traveler
Superior Room
Stayed 1 night in November 2017
Location strategic and Best Price
Its quite strategic cause its quite convenient for me to go by public transport and easy to find food. The price is cheap and affortable.
Reviewed November 20, 2017
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-
Responded November 21, 2017
Best View Hotel Sunway Mentari
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3.2
Benjamin from Germany
Solo traveler
Superior Room
Stayed 2 nights in October 2017
Rundown dodgy budget hotel
The hotel is located in an area close to Sunway Mall but after sunset it gets very dark and unsafe there and you need a car/taxi to get anywhere in general. Staff was efficient but not very friendly. The room is extremely tiny and cramped, furniture has visibly never received any replacement and the rooms are badly maintained (stains everywhere, paint coming of, ripped out sockets, AC not working). The whole place is extremely dodgy with multiple room doors just being open and dark inside with no guest, no amenities besides bottled water are provided. The rooms are dirty and not properly cleaned at all, cigarette burns in the curtains in non smoking rooms etc. This place is truly dangerous and worth to avoid at any cost.
Reviewed October 29, 2017
Dear Guest,thank you for your positive comments and we pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-
Responded October 30, 2017
Best View Hotel Sunway Mentari
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9.2
zainuddin from Malaysia
Business traveler
Superior Room
Stayed 1 night in August 2017
overall was good only check in took little long time
The front desk staff need to be more friendly, smile & helpful.. i need to study by myself how to open door using electronic card 😄😄
Reviewed September 06, 2017
Dear Guest, thank you for your positive comments and we pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-
Responded September 07, 2017
Best View Hotel Sunway Mentari
1 traveler found this review helpful. Did you?|
2.0
lim from Malaysia
Business traveler
Superior Room
Stayed 4 nights in August 2017
My bad experience ....
Dear Sir/Madam, On 18 Aug 2017, I checked in best view sunway hotel with room number 112,The accommodation was unsatisfactory in the following ways. i) I was given a small room without window while I have paid for a bigger room with window. ii) Above matter was highlighted to receptionist & response was I can change room on the following day. However, manager told me in a very impolite manner saying "CANNOT" when i approached reception for changing room. That's really ridiculous. iii) The worse thing was the manager saying cannot refund even I forced to accept the small room in such a terrible condition. iv) It was implied term accommodation contract offered under Agoda provided a standard cleanliness and quality reasonably to be expected from price of the hotel. BUT what I suffered was untidy, smelly hotel with extremely bad service which i never encountered before. At such, I urge Agoda to take action and response to me at soonest possible. I am lookng at a reasonably compensate from I deserved. This is not the 1st time I booked hotel via Agoda but unexpectedly the worst experience to me during my business trip.
Reviewed August 23, 2017
Dear Guest, Thank you for taking the time to review your stay with us. The management indeed looking forward into this matter seriously as for your information this is not our standard practice at all. Please rest assured as the managements will do our best to investigate this matter and take proper action to prevent this issue occurs again in the future. The management really appreciated your consideration and hope to welcome you back to the hotel in the near future. Best Regards, -The Management-
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Best View Hotel Sunway Mentari
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2.0
FARHANA from Kenya
Family with teens
Family Window
Stayed 1 night in August 2017
Acceptable
False i formation given on the internet. It is a one night stand kind of a motel. It is not a hotel, and u get charged by the hour. Never ever would I recommend anyone to go there
Reviewed August 22, 2017
Dear Guest,thank you for taking the time to review your stay with us. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services. We hope to welcome you back to the hotel in the near future.Best Regards, -The Management-
Responded August 23, 2017
Best View Hotel Sunway Mentari
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12345
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