Best View Hotel Sunway Metro
 Best View Hotel Sunway Metro
Lobby Best View Hotel Sunway Metro
Lobby Best View Hotel Sunway Metro
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6.8
Good
/10
(568 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
Parking
Available
  • Sunway Pyramid Shopping Mall240 m
  • Sunway Pyramid260 m
  • Scream Park540 m
  • Sunway Lagoon600 m
  • Nickelodeon Lost Lagoon680 m
  • Sunway Lagoon Theme Park700 m
  • Sunway Medical Centre720 m
  • Monash University800 m
  • Sunway College840 m
  • Icon City Tower1.63 km
  • Free Wi-Fi

    Best View Hotel Sunway Metro

    No 19 Jalan PJS 11/28, Sunway Metro, Bandar Sunway, Petaling Jaya, Bandar Sunway, Kuala Lumpur, Malaysia, 46150 - See map
    "Overall stay in this hotel is nice as the location is strategic and walking distance to the near by shopping mall."
    SHEE T. - January 31, 2018
    Exceptional reputation
    Recommended by 86% of guests
    Good service
    6.7 rating for service
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Safety deposit boxes

    • Smoking area

    This property is in high demand!

    Booked 37 times

    Property ranking|Compared to 12,994 Kuala Lumpur properties
    See all rankings
    Location score
    8.5/10
    Cheapest price score
    Room comfort score
    6.1/10
    Value for money score
    7.3/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Value for money7.3
    Location rating8.5
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport9.2 km

    Rooms available at Best View Hotel Sunway Metro

    Triple Room
    Triple Room
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
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    Superior Queen No Window
    Superior Queen No Window
    ...
    • Room size: 18 m²/194 ft²
    • No Windows view
    • 1 queen bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Single Room with Window
    Single Room with Window
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Superior Twin Room - Non-Smoking
    Superior Twin Room - Non-Smoking
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 12 m²/129 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 10 m²/108 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
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      Room Luxury
      Room Luxury
      ...
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        TWIN SUPERIOR - ROOM ONLY
        TWIN SUPERIOR - ROOM ONLY
        ...
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          What people love about Best View Hotel Sunway Metro

          • 8.0
            Very good
            Location

            "Strategic place, nearby got pharmacy, shopping mall, bank, convenient store and cafe/restaurant"

            Stella

            |

            November 28, 2018

          • 10.0
            Exceptional
            Staff 

            "Friendly staff, walking distance from Sunway Pyramid."

            Jie K.

            |

            December 2, 2018

          • 8.8
            Excellent
            Location

            "Great location, walking distance to mall and eateries."

            Irwin

            |

            January 22, 2017

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          More about Best View Hotel Sunway Metro

          More about Best View Hotel Sunway Metro

          5.6
          Review score

          "Great location, small room"

          ZHI Q.

          |

          November 18, 2018

          An overview

          Show less

          What they offer

          10.0
          Exceptional

          "Excellent stay."

          Jie K.

          |

          December 2, 2018

          Read more reviews
          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          American cuisine
          American cuisine
          Breeks Cafe
          5.2 km American
          myBurgerLab Oug
          6.8 km American, Fast food, Halal
          The Owls Cafe
          7.2 km American, Cafe, Fusion
          Asian cuisine
          Asian cuisine
          Nasi Kandar Shaaz Curry House
          50 m Asian, Indian, Indonesian
          Restaurant Sri Nyonya
          3.4 km Asian, Malaysian
          Paradise Dynasty
          3.9 km Asian, Chinese, Taiwanese
          Chinese cuisine
          Chinese cuisine
          Fatty Chong Restaurant
          4.7 km Chinese
          Yun lai dim sum
          5.2 km Chinese
          Home Kitchen
          5.2 km Chinese

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

          Show less

          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of Best View Hotel Sunway Metro from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (568)Booking.com Reviews (114)
          Cleanliness6.4
          Facilities6.2
          Location8.5
          Room comfort and quality6.1
          Service6.7
          Value for money7.3
          Rating
          9+ Exceptional (18)
          8-9 Excellent (33)
          7-8 Very Good (80)
          6-7 Good (105)
          <6 Below Expectation (150)
          Time of the year
          Mar - May (99)
          Jun - Aug (104)
          Sep - Nov (95)
          Dec - Feb (88)
          All languages
          All guests (568)
          All room types

          Show reviews that mention 

          Showing 386 verified guest comments
          12345
          8.0
          Excellent
          Kocipto from Indonesia
          Family with teens
          Family Room
          Stayed 1 night in August 2018

          Penginapan yang murah dengan lokasi strategis”

          Lokasi hotel sangat dekat dengan Sunway Mall, jalan kaki 5 menit aja, cocok untuk keluarga kecil kami bertiga pesan family room dapat double queen bed, ukuran kamar cukup lapang, cuman gak ada breakfast namun sekeliling hotel penuh tempat makan jadi gk masalah

          Reviewed August 21, 2018

          Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards,

          Responded August 24, 2018
          Best View Hotel Sunway Metro
          8.4
          Excellent
          Li from Malaysia
          Solo traveler
          Superior Queen No Window
          Stayed 2 nights in June 2017

          So Underrated Hotel -- Deserves more attention”

          The hotel really does look bleak and I did have second thoughts when I saw the hotel from the outside. However, check-in was very smooth. I was attended to by a guy called Eric. He was very professional (thumbs up to Eric, yo). The double room I had was very comfortable as well, with aircon, tv (with astro channels) and good wifi. I had the last room in my corridor, so I cannot speak well for sound-proofness issue (it was pretty quiet along my corridor). There was water dispenser on every floor and despite the fact that there was a review previously saying that facilities there was terrible, I was fortunate in the sense that everything worked well for me. The double room I had was about 70 bucks on average per night. Such a price for a double room, I was thrilled. However, it was because of such a low price that resulted in my doubt when I saw the hotel at first glance. However, everything turned out fine. Low price with superb services and facilities, nothing more a traveler like me could ask for. There are plenty of mamaks, restaurants and convenience stores nearby, so no fear of going hungry.

          Reviewed June 22, 2017

          Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards, Best View Hotel

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          8.3
          Excellent
          Siok from Malaysia
          Family with young children
          Superior Queen No Window
          Stayed 2 nights in June 2012

          Great location”

          A good place to stay

          Almost half a year I come back to this hotel that adding elevators, also found that the speed of Wi-Fi is faster than in the past a lot, download a movie only 10 minutes, I am very satisfied with this hotel.

          Reviewed June 16, 2012

          Dear guest, thank you very much for your candid review of your recent stay at our hotel. We are really appreciated for every word you have shared regarding your experiences with us.However, we are really sorry to hear the inconvenience during you stay. We will look into this matter and will raised this matter to the management attention.We hope to meet your expectation again in your next visit.

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          10.0
          Exceptional
          Jie from Malaysia
          Business traveler
          Single Room with Window
          Stayed 1 night in November 2018

          Will stay again”

          Friendly staff, walking distance from Sunway Pyramid. Excellent stay.

          Reviewed December 02, 2018

          Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards, Best View Hotel

          Responded March 20, 2019
          Best View Hotel Sunway Metro
          8.0
          Excellent
          Siaowei from Malaysia
          Couple
          Superior Queen No Window
          Stayed 1 night in September 2018

          Nice”

          I think the aircond too noisy

          Reviewed November 15, 2018

          Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards, Best View Hotel

          Responded March 20, 2019
          Best View Hotel Sunway Metro
          8.4
          Excellent
          Tet from Malaysia
          Family with teens
          Family Room
          Stayed 3 nights in August 2018

          GREAT LOCATION”

          BESIDE THE MALL, THERE IS LOTS LOCAL FOOD AT A SHOP JUST ONE BLOCK BEHIND THIS HOTEL

          Reviewed September 04, 2018

          Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards, Best View Hotel

          Responded March 20, 2019
          Best View Hotel Sunway Metro
          4.4
          Wei from Malaysia
          Family with teens
          Family Room
          Stayed 1 night in July 2018

          Will not return to this hotel”

          A very old hotel, for example the facilities. Poor soundproofing. I felt disappointed when the guests are allow to smoke outside the room and the whole floor with the cigarette smells. It is very dangerous for a girl who stay alone in this hotel. The only best is the location, it is walking distance to Sunway Pyramid.

          Reviewed July 28, 2018

          Dear guest, thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best regards,

          Responded August 20, 2018
          Best View Hotel Sunway Metro
          7.6
          Very good
          SHEE from Malaysia
          Family with young children
          Family Room
          Stayed 1 night in January 2018

          Room Reservation Failed”

          Booked the room through AGODA since 1 month ago, however when I was there to do check-IN, I was informed by the hotel staff that they didn't received my booking, and hence didn't reserved any room for us. Also, the rooms were fully booked already. The hotel staff informed us to check with AGODA. We quickly contact AGODA customer service. We really appreciate the prompt customer service provided by AGODA as they managed to solve my booking within 30 minutes. The hotel staff lastly decided to cancel the room for other customer and reserve the room for me as we are AGODA customer. Overall stay in this hotel is nice as the location is strategic and walking distance to the near by shopping mall. Car park lot reserved for hotel customer is limited.

          Reviewed January 31, 2018

          Dear Guest, thank you for taking the time to review your stay with us. We apologize for the inconveniences that you experienced during your stay and we will try our best to ensure that this situation will never happen again. Please be informed that the management will look into this matter seriously. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-

          Responded February 05, 2018
          Best View Hotel Sunway Metro
          5.2
          Shau from Malaysia
          Couple
          Superior Queen No Window
          Stayed 1 night in October 2017

          Un-tidied bedroom with bad soundproofing”

          My room was located at the ground floor, right behind the reception. While the staff are okay, the guests outside are particularly noisy especially it is a lobby. There was a used towel in the room too which was not removed. Floor is quite oily that I had to wear my sandals while walking. The space is quite limited, didn't have much places to put my stuffs. The only good point is its strategic location. Nothing else.

          Reviewed October 29, 2017

          Dear Guest, Thank you for your positive comments and we pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-

          Responded October 30, 2017
          Best View Hotel Sunway Metro
          5.6
          Ong from Malaysia
          Family with young children
          Superior Queen No Window
          Stayed 1 night in June 2017

          Above average”

          The value for money is not worth it. The room size is very small. The spacing for walking around is very limited. The basic stuff such as kettle, toothbrush and toothpaste also not provided. Won't be returning.

          Reviewed July 04, 2017

          Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future.

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          2.8
          Woan from Malaysia
          Family with teens
          Family Room
          Stayed 2 nights in May 2017

          bad service attitude,worst facilities,dont have water to bath”

          i stay 3 night with my families but dont have water for us to shower,when I told them our room problem,they just told is all the room is the same.and has the same problem.nt for only 1 day,but 3day i stay also having the same problem.and also the customer service attitude is unfriendly,they didnt want to settle my problem and just ignore.I spend much of my time to settle the problem during my vacation.will Never stay here again.

          Reviewed May 26, 2017

          Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future.

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          8.8
          Excellent
          Rachel from Malaysia
          Family with young children
          Superior Queen No Window
          Stayed 1 night in September 2016

          Stay at Best View Hotel Sunway Metro”

          The staff at the front desk is very helpful and friendly. The condition of the hotel is good, rooms and elevators are new and clean. Although, the size of the room may be a little small (deluxe). Free breakfast was provided so overall it was a worth it trade off. The location is ideal as its only a 2 minute walk away from Sunway pyramid and there are many food shops surrounding it (KFC, some mamaks). It was a pleasant stay and I would definitely stay here again!

          Reviewed September 19, 2016

          Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future.

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          8.0
          Excellent
          Cynthia from Malaysia
          Couple
          Superior Queen No Window
          Stayed 1 night in April 2016

          affordable stay and great location”

          situated right next to sunway pyramid with easy access to food and entertainment. room is slightly small but for the price quoted, it is pretty worth it. There is also free wifi available. Overall was a good and short stay.

          Reviewed May 04, 2016

          Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future.

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          6.7
          Good
          Chrisnico from Indonesia
          Couple
          Superior Queen No Window
          Stayed 1 night in December 2015

          So-So”

          Location, Affordable, Transportation

          I can say pretty much not nice, we found cockroach under bed and we didnt want to know how many there, room very small. If compare to other hotel in KL, you can get room bigger than Best Hotel can offer but with similar price. But Location is the best one, very near to sunway pyramid, easier to find taxi as well.

          Reviewed December 29, 2015

          Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future.

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          8.0
          Excellent
          Anuar from Malaysia
          Solo traveler
          Superior Queen No Window
          Stayed 1 night in September 2015

          Good Enough for Budget Traveller”

          Price, Wifi, Location

          The room is confort, aircond working well. Complimentary mineral water also available as well. The location is so close to Sunway Pyramid and Sunway Lagoon. There's plenty of food shop nearby the hotel such as Mamak Restaurant, KFC, Chinese and Malay store. Vonvenience store also available such as 7Eleven and Guardian. Wifi signal is strong and good. Hot shower is available but don't expect amenities; none provided. Ine improvement needed though - ensure the room door is soundproof. I keeps on hearing the elevator bell most of the time. And when people chitchatting at the walkway, I can hear details of it. Thank you.

          Reviewed September 26, 2015

          Dear guest, thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best regards, Best View Hotel

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          5.0
          Kwong from Malaysia
          Couple
          Superior Queen No Window
          Stayed 1 night in January 2014

          Cannot expect too much”

          Good location, Many eateries around, opposite pyramid shopping mall

          For the price that I paid, cannot expect too much. It is just a budget hotel. No slightly better hotel in this area except 5 star hotel. Easy to look for food. Pyramid shopping mall is just opposite the hotel

          Reviewed November 08, 2014

          Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future.

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          6.7
          Good
          CHRISTOPHER from Malaysia
          Couple
          Superior Queen No Window
          Stayed 1 night in June 2014

          Sleepless”

          Great location, Clean, Good Staff

          Hardly sleep considering the walls were so thin, you could hear every door open n close, every bath and toilet flush at night and anyone talking in the doorway throughout the floor. Would not be coming here even though location was great for my purpose, clean rooms and decently priced, if you can't sleep... what's the point.

          Reviewed June 30, 2014

          Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future.

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          6.3
          Good
          Ho from Malaysia
          Family with teens
          Superior Queen No Window
          Stayed 2 nights in March 2014

          Budget”

          Budget, comfortable, value for money

          It is quite a nice experience my family and i had in the hotel. This is a budget and close to shopping areas and have a lot of good food nearby. I would definitely live here next time when i come here again.

          Reviewed March 24, 2014

          Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards, Best View Hotel

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          6.7
          Good
          Yahn from Malaysia
          Group
          Superior Queen No Window
          Stayed 2 nights in December 2013

          Decent room for 2 person short stay”

          Clean bathroom, comfy bed, great location.

          Me and a friend went KL over the weekend to attend a wedding and do some new year shopping. This hotel would suffice for that purpose with its great location and basic amenities. Located within a 3 minutes walking distance to Sunway Pyramid and taxi can be hailed easily. However the towels looked dirty and probably due it's colour and quality. So bring your own towel if you're the OCD kind.

          Reviewed January 08, 2014

          Dear guest, thank you for staying with us.However, we are really sorry for your inconveniences during your stay. Please be informed that the management takes this matter very seriously as the satisfaction of our guest is our top priority. We are truly appreciated for your time to share such a sincere review for us to improve to a better service. Hope to see you soon in the near future.

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          7.7
          Very good
          HAROLD from Malaysia
          Business traveler
          Superior Queen No Window
          Stayed 2 nights in April 2013

          Great location but cramped room”

          location, location, location!

          I slept in a room with queen size bed and found out i barely can move. The wall is thin and i can hear noise from adjacent rooms. Great location with a mall nearby and a theme park. free daily drinking water, hot/cold water dispenser is available

          Reviewed April 12, 2013

          Dear guest, thank you very much for your candid review of your recent stay at our hotel. We are really appreciated for every word you have shared regarding your experiences with us.However, we are really sorry to hear the inconvenience during you stay. We will look into this matter and will raised this matter to the management attention.We hope to meet your expectation again in your next visit.

          Responded March 22, 2019
          Best View Hotel Sunway Metro
          12345
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          • Excellent location
          • Mid Valley Mega Mall