Best Western Abbots Barton Hotel
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8.9
Excellent
/10
(53 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Canterbury Cathedral930 m
  • Free Wi-Fi

    Best Western Abbots Barton Hotel

    36 New Dover Road, Barton, Canterbury, United Kingdom, CT1 3DU - See map
    "Staff was friendly and helpful."
    Roger - June 6, 2016
    Exceptional reputation
    Recommended by 100% of guests
    Exceptional cleanliness
    9.4 rating for cleanliness
    Exceptional service
    9.0 rating for service
    Excellent facilities on premise
    8.5 facilities on premise
    • 350 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    Value for money8.7
    Location rating9.0

    Rooms available at Best Western Abbots Barton Hotel

    8.0
    Very good
    Room comfort & quality
    Double Room
    Double Room
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 2 single beds
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    Single Room
    Single Room
    ...
    • Room size: 15 m²/161 ft²
    • Garden view
    • 1 single bed
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    Triple Room
    Triple Room
    ...
    • Shower
    • 3 single beds
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    Family Room
    Family Room
    ...
    • Shower
    • 2 single beds
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Shower
    • 1 double bed
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    Double Room
    Double Room
    ...
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      Twin Room
      Twin Room
      ...
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        Single Room
        Single Room
        ...
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          unNamed
          unNamed
          ...
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            What people love about Best Western Abbots Barton Hotel

            • 9.2
              Exceptional
              Location

              "The hotel is located within walking distance of shops and the walled city."

              Matthew

              |

              August 7, 2017

            • 9.6
              Exceptional
              Breakfast

              "Breakfast was excellent, large selection of fresh and cooked food."

              Mrs

              |

              October 20, 2018

            • 9.2
              Exceptional

              "There was a good selection of teas, chocolate drinks and coffees."

              Matthew

              |

              August 7, 2017

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            More about Best Western Abbots Barton Hotel

            More about Best Western Abbots Barton Hotel

            10.0
            Exceptional

            "Lovely hotel , close to the centre, polite and attentive sta..."

            elizabeth

            |

            May 9, 2016

            An overview

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            Most talked about facilities

            Housekeeping
            8 mentions
            Breakfast
            2 mentions
            Internet

            What they offer

            9.2
            Exceptional

            "It was extremely comfortable and - despite what I read on he..."

            Matthew

            |

            August 7, 2017

            View all reviews
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            Food and dining

            Breakfast options

            Continental
            Vegetarian
            Full English/Irish
            Gluten-free

            Restaurants on site

            Fountain Restaurant
            Cuisine:British
            Menu:Buffet

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Best Western Abbots Barton Hotel from real guests

            Overall rating
            8.4
            Excellent
            From 1850 reviews
            Provided by verified guests of
            Agoda Reviews (53)Booking.com Reviews (1797)
            Rating via Agoda8.9
            /
            10
            Cleanliness9.4
            Facilities8.5
            Location9.0
            Room comfort and quality8.0
            Service9.0
            Value for money8.7
            High score for Canterbury
            Rating
            9+ Exceptional (20)
            8-9 Excellent (3)
            7-8 Very Good (10)
            6-7 Good (1)
            <6 Below Expectation (0)
            Time of the year
            Mar - May (6)
            Jun - Aug (12)
            Sep - Nov (9)
            Dec - Feb (7)
            All guests (53)
            All room types
            All languages
            Showing 34 verified guest comments
            12
            7.2
            Very good
            Paul
            Couple
            Double Room
            Stayed 2 nights in October 2019

            Cozy, quiet hotel near city centre”

            Cozy. Old building with character. Friendly staff. Good food. Short walk to shopping and Cathedral area.

            Reviewed October 05, 2019
            7.6
            Very good
            nguyen from Vietnam
            Family with young children
            Double Room
            Stayed 2 nights in September 2019

            service”

            No support moving the luggage to room

            Reviewed September 08, 2019
            8.0
            Excellent
            CHOY from Hong Kong
            Couple
            Twin Room
            Stayed 1 night in July 2019

            Nice staffs”

            Nice stuffs

            Reviewed August 04, 2019
            10.0
            Exceptional
            Dawn from United Kingdom
            Couple
            Double Room
            Stayed 2 nights in February 2019

            Exceptional Staff”

            ON arrival at the hotel we were greeted by friendly staff. They were very welcoming and accommodating. Although I was not given my Best Western points the staff offered us an upgrade and also a free drink as a compensation for not having the points. Room was very clean and a quiet hotel. Thank you - walking distance to City Centre

            Reviewed March 03, 2019
            10.0
            Exceptional
            Julia from United Kingdom
            Couple
            Double Room
            Stayed 2 nights in February 2019

            Julia from United Kingdom”

            Excellent hotel, rooms very comfortable and clean, plenty of choice for breakfast and all freshly cooked. Staff very friendly and helpful could not find fault with anything we had a very enjoyable stay and would certainly recommend.

            Reviewed February 25, 2019
            10.0
            Exceptional
            neil from United Kingdom
            Couple
            Double Room
            Stayed 2 nights in February 2019

            Exceptional”

            Lovely hotel , very clean ,friendly helpful staff, ideal location close to the town centre

            Reviewed February 25, 2019
            10.0
            Exceptional
            Viqi from United Kingdom
            Solo traveler
            Double Room
            Stayed 2 nights in February 2019

            Good value for money ,clean and functional just a little dated ”

            My room was lovely and clean with a lovely walk in wardrobe, good tea and coffee making facilities. My only complaint is that the pillows were quite uncomfortable and the bed quite short .

            Reviewed February 18, 2019
            7.6
            Very good
            Lucy from United Kingdom
            Group
            Double Room
            Stayed 1 night in February 2019

            Lovely rooms ”

            We got an excellent price on a double room and the rooms are lovely. Reception staff were friendly and helpful. My only con is the breakfast. We hadn’t pre paid for one so paid £13.50 on the day (each). It was a help yourself system, however the hot food was lacking, had to wait a while for eggs in which time the rest of our food had gone cold, there wasn’t any beans and it was just a bit lacking and over priced in our opinion. However, when one of our group looked on line it said there was a menu we could have ordered from? When question they said yes and then we ordered from it and it was much better. However they would have never of told us about it unless we asked. The majority of the restaurant staff were helpful but they was one lady in particular who was very curt and didn’t have a very good manner. Everything asked of her seemed to inconvenience her. But overall, a pleasant stay and suited our needs. Just a few more smiling faces needed in the restaurant.

            Reviewed February 04, 2019
            8.8
            Excellent
            Hareesh from Singapore
            Group
            Single Room
            Stayed 1 night in December 2018

            Charming hotel close enough to town centre”

            The hotel has a very nice vintage charm to it. The corridors and staircases are lined with beautiful paintings and the room, though minimalistic is decorated nicely. The facilities such as television and hot showers are functioning well and the staff at the reception are friendly. The hotel is not right in the centre but the town centre and the cathedral are only a short walk away. I'd recommend staying at Best Western Abbotts.

            Reviewed January 26, 2019
            8.8
            Excellent
            Jo from United Kingdom
            Group
            Single Room
            Stayed 1 night in December 2018

            Excellent”

            The hotel was central to the event I was attending, clean, tidy and a lovely large room and bathroom. The staff, especially the lady on reception who checked me in was so friendly, helpful and a great ambassador for your hotel.

            Reviewed December 19, 2018
            9.6
            Exceptional
            Mrs from United Kingdom
            Family with young children
            Double Room
            Stayed 1 night in October 2018

            Bit noisy at night ,but from other people staying so no fault of the hotel”

            Breakfast was excellent, large selection of fresh and cooked food. Staff very good

            Reviewed October 20, 2018
            8.0
            Excellent
            Emma from United Kingdom
            Couple
            Twin Room
            Stayed 1 night in October 2018

            No complaints”

            5 minutes walk to centre of Canterbury. No negatives at all regarding hotel. Not sure where Agoda got their “£360” original price from for the night as even the hotel were advertising £120 for walk-ins!

            Reviewed October 18, 2018
            8.4
            Excellent
            Massimo from Italy
            Family with teens
            Twin Room
            Stayed 1 night in September 2018

            A charming option ”

            Intriguing structure, a bit aside from downtown but with the charisma of an old villa into the greenery. Not comfortable if you like to explore the city centre, rather a romantic alternative

            Reviewed October 01, 2018
            10.0
            Exceptional
            Joanne from Hong Kong
            Couple
            Twin Room
            Stayed 1 night in September 2018

            Good stay ”

            Highly recommend!

            Reviewed September 11, 2018
            8.0
            Excellent
            Anne-Marie from United Kingdom
            Solo traveler
            Single Room
            Stayed 1 night in August 2018

            Good size room for single person. Very clean. Comfortable bed. Good proximity to town centre.”

            Whilst I was unable to check in before 2pm my bag was delivered to my room whilst I went into town which was a nice touch.

            Reviewed August 21, 2018
            10.0
            Exceptional
            Terence from United Kingdom
            Couple
            Stayed 2 nights in April 2018

            Good location”

            Good location, staff helpful. We had a room on the top floor and unfortunately we could hear pigeons in the loft coring and walking around. The hotel is being extended but this did not interfere with our stay

            Reviewed April 29, 2018
            9.2
            Exceptional
            Matthew from France
            Family with young children
            Double Room
            Stayed 1 night in August 2017

            Overall enjoyable stay but...”

            First of all I'd like to stay how lovely and professional the staff was, providing us with a cot for our baby, sorting out an overpayment straight away and printing off our ferry tickets! The hotel is located within walking distance of shops and the walled city. The room was recently refurbished and very clean, even if the decor feels a little dated (to fit with the "age" of the main building?). It was extremely comfortable and - despite what I read on here - really great value for the money. We had a standard double with a cot and still space to walk around. There was a good selection of teas, chocolate drinks and coffees. Only snag: no fridge! The only issue that we add was with the room service. We had a look at the menu and ordered 2 sandwiches: the salmon/cream cheese/cucumber and the minute steak with horseraddish and caramelised onions. Both were available with a white or wholemeal cob or a baguette. We decided for the wholemeal cob. When it arrived, it turned out as supermarket sliced bread and both our sandwiches had something missing: no cream cheese on the salmon and no horseraddish with the meat. The salad dressing and crips were nice though! But for the most of £20 we felt it was a bit overpriced and decided not to have breakfast the next morning! The restaurant did seem quite busy so that might explain why they were a bit rushed, not sure we actually sampled the actual quality of what's really on offer. So in summary, we'd definetely stay again but wouldn't use room service. Once again the staff was really lovely and helpful!

            Reviewed August 07, 2017
            7.2
            Very good
            Marla from United States
            Solo traveler
            Twin Room
            Stayed 1 night in July 2017

            Stayed one night”

            Didn't have any meals here. Comfortable bed and spotlessly clean.

            Reviewed August 06, 2017
            9.6
            Exceptional
            Carole from Australia
            Family with teens
            Twin Room
            Stayed 1 night in June 2017

            Wonderful place to stay, extremely happy”

            Location perfect, rooms above perfect. Would definitely recommend.

            Reviewed June 28, 2017
            9.6
            Exceptional
            David from United Kingdom
            Couple
            Double Room
            Stayed 1 night in September 2016

            En route break”

            Booked for a Sunday and was great value but Sunday often is. Very good Wi-Fi; always important. So is a full size bath

            Reviewed September 21, 2016
            12
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            • Exceptional location
            • Canterbury Cathedral