Quality Suites
55 S. High School Road, Indianapolis West, Indianapolis (IN), United States, 46241-1109 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Indianapolis West part of Indianapolis (IN), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Indianapolis Childrens Museum. Restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.
Highlights
Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.Facilities
Front desk [24-hour]
Pets allowed
Car park
Shuttle service
Fitness center
Free Wi-Fi in all rooms!
Luggage storage
Breakfast [free]
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In need of major updating”
hotel is in need of major updates / refurbishment. Current owners are milking the property for as much revenue as they can before they dump it on the next lower chain of hotels. The owner needs to spend the capital to redo the furniture, the carpet, fixtures, paint....basically everything. Staff is friendly but the property needs major overhaul.
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Hand me down ”
Wall socket broke, no fitted sheet, slow sink drain, dirty bath towels and manager came an knocked on the door exactly at checkout time!! Once he was aware of the issues he gave excuses for 3 seconds then left.
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Clean hotel ”
Very clean, nice hotel but not really near the airport. It’s an odd location in a neighborhood. One of the staff described it as a “hidey hotel” where people go to have illicit affairs because nobody (family members) can find them there.
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Everything was great ”
Room was clean and the staff was also great friendly and great customer service
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Acceptable”
Check-in was too long; person at the desk was clearly not experienced. The first room we were given smelled of urine and the sheets were spotted. The second one was just okay. We booked a room with two double beds and were given a queen when we switched. It was very late, and we were tired. My husband said we could deal with it in the morning. That's when we met the manager. My cat has better communications skills. He refused to change the rate of the room; he refunded $20 in cash. We called Best Western Corporate. They were no help at all. No one is responsible for this run-down, filthy property. I ripped up my BW Rewards card. Hell will freeze over before we stay at another BW hotel.
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Poor location and mediocre breakfast”
Far enough from the airport it shouldn't be considered an "Airport hotel." No transfer. $25 taxi fee to get there. Near a Bob Evans restaurant and nothing else.
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함”
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