Best Western Arirang Hill Dongdaemun

8, Arirang-ro, Seongbuk-gu, Gangbuk, Seoul, South Korea, 136-054
Best Western Arirang Hill Dongdaemun
 Best Western Arirang Hill Dongdaemun
Lobby Best Western Arirang Hill Dongdaemun
Interior view Best Western Arirang Hill Dongdaemun
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8.7
Excellent
/10
(2562 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location
Parking
FREE
  • Changdeokgung Palace2.7 km
  • Cheonggyecheon Stream3.85 km
  • Gyeongbokgung Palace3.86 km
  • Myeongdong Shopping Street4.42 km
  • Myeong-dong4.64 km
  • Deoksugung4.72 km
  • N Seoul Tower5.33 km
  • The War Memorial of Korea7.19 km
  • National Museum of Korea8.57 km
  • Lotte World11.64 km
  • Highlights and ratings

    4-star Hotel
    Free Wi-Fi

    Don't miss out!

    5 travelers are looking at this property right now | 3 travelers have booked today.

    "The location is perfect for shopping and eating away from more tourist filled areas."
    Lorin - August 28, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Exceptional comfort
    9.0 room quality and comfort
    Excellent cleanliness
    8.8 rating for cleanliness
    Excellent service
    8.8 rating for service
    • 120 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Cheaper than 94% of all properties in Seoul in the last 24 hoursCompared to 6,746 Seoul properties at Agoda for various dates
    Value for money8.8
    Distance to city center5Km
    Location rating8.8
    Nearest airportGimpo Airport (GMP)
    Distance to airport19.3 km

    Rooms available at Best Western Arirang Hill Dongdaemun

    9.0
    Excellent
    Room comfort & quality
    Twin Room with Kitchenette
    Twin Room with Kitchenette
    ...
    • Room size: 28 m²/301 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower and bathtub
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 48 m²/517 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower and bathtub
    • 3 single beds
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 24 m²/258 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Superior Twin Room with Portable Free Wifi Egg
    Superior Twin Room with Portable Free Wifi Egg
    ...
    • Room size: 24 m²/258 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Superior Room with 1 Double Bed Non Smoking
    Superior Room with 1 Double Bed Non Smoking
    ...
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Double Bed Non Smoking
    Double Bed Non Smoking
    ...
    • Non-smoking
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Superior Room with 2 Single Beds Non Smoking
    Superior Room with 2 Single Beds Non Smoking
    ...
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Suite with 1 King Bed Non Smoking
    Suite with 1 King Bed Non Smoking
    ...
    • Non-smoking
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Best Western Arirang Hill Dongdaemun?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Best Western Arirang Hill Dongdaemun?

    Best Western Arirang Hill Dongdaemun is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Best Western Arirang Hill Dongdaemun has a car park right on site for maximum convenience. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Seoul with private transportation, the hotel can arrange taxi service.

    What is the smoking policy at Best Western Arirang Hill Dongdaemun?

    Best Western Arirang Hill Dongdaemun does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Best Western Arirang Hill Dongdaemun

    • 10.0
      Exceptional
      Location

      "The hotel location next to the train and airport bus is ideal to all types of travelers."

      KRIS

      |

      March 9, 2018

    • 10.0
      Exceptional

      "Triple room was great for us friends and coin laundry and drier a life saver!"

      Nabil

      |

      October 9, 2018

    • 10.0
      Exceptional
      Cleanliness

      "Nice, clean and comfortable hotel in a very convenient location."

      Catherine

      |

      August 27, 2018

    Property ranking|Compared to 6,746 Seoul properties
    See all rankings
    Room comfort score
    9.0/10
    Value for money score
    8.8/10
    Cleanliness score
    8.8/10
    Review score - United States
    8.9/10
    Better than
    99
    %
    of Seoul properties
    Better than
    97
    %
    of Seoul properties
    Better than
    97
    %
    of Seoul properties
    Better than
    97
    %
    of Seoul properties
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    More about Best Western Arirang Hill Dongdaemun

    More about Best Western Arirang Hill Dongdaemun

    10.0
    Exceptional

    "Big room, big beds, next to subway line 4 with direct link t..."

    Nabil

    |

    October 9, 2018

    Description

    Show less

    Most talked about facilities

    Housekeeping
    24 mentions
    Breakfast
    4 mentions
    Food & Dining
    3 mentions
    Internet
    1 mention

    What they offer

    9.6
    Exceptional
    Staff 

    "Kim at the hotel front desk with a charming smile even when ..."

    Maria R.

    |

    January 10, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Restaurant
    Menu:A-la-carte

    Nearby restaurants

    Korean cuisine
    Korean cuisine
    HaetSsal SutBbul Gogalbi Zzukumi
    3.3 km Korean
    Art de Chef CenterMark Hotel
    3.7 km Korean
    Nene Chicken Ewha Womans University
    7.8 km Korean
    American cuisine
    American cuisine
    Tavolo 24
    2.7 km American, Asian, Gluten Free
    Farmer's Barn
    2.9 km American
    Busan Chobap
    3.4 km American, Japanese, Sushi
    Asian cuisine
    Asian cuisine
    Bonjook Donahmdon
    Asian, Korean
    Yukgaphane
    80 m Asian, Korean
    Hanokjip
    1.3 km Asian, Korean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Best Western Arirang Hill Dongdaemun from real guests

    Overall rating
    8.7
    Excellent
    From 2562 reviews
    Provided by verified guests of
    Agoda Reviews (854)Booking.com Reviews (1708)
    Rating via Agoda8.7
    /
    10
    Cleanliness8.8
    Facilities8.2
    Location8.8
    Room comfort and quality9.0
    Service8.8
    Value for money8.8
    High score for Seoul
    Rating
    9+ Exceptional (214)
    8-9 Excellent (75)
    7-8 Very Good (78)
    6-7 Good (18)
    <6 Below Expectation (27)
    Time of the year
    Mar - May (119)
    Jun - Aug (87)
    Sep - Nov (90)
    Dec - Feb (116)
    All guests (854)
    All room types
    All languages

    Show reviews that mention 

    Showing 412 verified guest comments
    12345
    7.6
    Very good
    Yoke from Singapore
    Family with teens
    Superior Room with 1 Double Bed Non Smoking
    Stayed 3 nights in June 2019

    Very good”

    A few subway stops to Dangdemun. Nothing of interest near hotel. There is subway entrance about 80 m and an entrance across the street with a lift. Useful for those the drag heavy luggages. Quite new hotel. Problem for sleepers that required total darkness when sleeping as light leaked into the room from top of curtain as there is no curtain box!

    Reviewed June 11, 2019

    Thank you for choosing Best Western Arirang Hill and taking the time to provide us with your valuable feedback. We regret to learn about the things regard to the curtain problem that you encountered while staying in our hotel. We will improve the maintenance of the room condition about spoken comments from you. With the various feedback you post, we will try to make an improvement based on what you had pointed out to us. We have shared with team members to provide the guests with better service further. Thank you again.

    Responded June 14, 2019
    Best Western Arirang Hill Dongdaemun
    8.8
    Excellent
    Amy from Malaysia
    Group
    Deluxe Room with 3 Single Beds City View Non Smoking
    Stayed 4 nights in April 2019

    Pleasant Stay”

    Walking distance to subway line 4 Sungshin Women's University station (4mins) Exit 6(stairs) & Exit 1(escalator) and airport limousine bus stop (7-8mins). Convenience store, pharmacy, bakery, cafes & loterria nearby. Front desk staff & housekeeper were professional in their work. We had issue with the key card outside of our room so the housekeeper on duty saw us and contacted front desk staff to bring up new key card, very professional in their work. Whenever we were not sure how to go to certain places, front desk staff would guide us. The room was clean and comfortable. Each of us brought one medium sized luggage so the room size just right for us. We enjoyed our stay and will stay here again. It would be nice if the Hotel can install water dispenser at common area next to fitness centre for guests.

    Reviewed May 01, 2019

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for taking time to prepare the comments. We look forward to see you again in the near future. Thank you.

    Responded May 02, 2019
    Best Western Arirang Hill Dongdaemun
    8.8
    Excellent
    Louisa from Singapore
    Group
    Stayed 9 nights in March 2018

    Excellent”

    We stayed here for 9 nights in a family twin room.Room is clean and spacious for 3. The location is good near to the subway. From Incheon aiport,shuttle bus 6011 to sungshin women’s university bus stop and walk 5 mins. Location very convenient and near to a lot of eating place.will stay here again for next trip in seoul.

    Reviewed March 11, 2018

    Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. I am looking forward to seeing you again in the near future. Thank you.

    Responded March 12, 2018
    Best Western Arirang Hill Dongdaemun
    8.8
    Excellent
    David from Malaysia
    Couple
    Stayed 3 nights in December 2017

    Amazing Staff Assistance”

    The staff was just as helpful fetching me a sewing kit / vanity kit at 1am in the morning as we checked in late that night. location is near the airport bus and so didnt had a problem moving from incheon to hotel and vice versa. Delightful stay and the buffet at Arisol was awesome too. good comfort food.

    Reviewed January 05, 2018

    We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Best Western Arirang Hill. Your Kind words made us feel great and further motivated us to keep up a good work. We shall keep working hard to provide convenient service and also a great selection of various package programs for our guests. We will look forward to seeing you again soon at our hotel. Thank you.

    Responded January 08, 2018
    Best Western Arirang Hill Dongdaemun
    9.6
    Exceptional
    CHUDAPAK from Thailand
    Group
    Stayed 6 nights in November 2017

    Safe and sleep tight!!”

    Pro - great quality of sleep - easy to go to Sungshin Women's University subway, just a 5 minute walk - many things to eat and shop around (esp. behind CGV building) - Great help from staff - Safe area, not too crowded Con - a little bit dusty in the room - feel a little bit uncomfortable with the heating system, have to open the window to get ventilation Recommended anyway!

    Reviewed November 10, 2017

    Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I regret to learn about the inconveniences temperature problem that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better than service now. We will keep committing all our efforts to enhance service and guest's method of feedback that our guests can feel very comfortable and happy. Please accept my sincere apology that you encountered whine staying, we will make sure fix it this system. I am looking forward to seeing you again in the near future. Thank you.

    Responded November 10, 2017
    Best Western Arirang Hill Dongdaemun
    8.4
    Excellent
    Jia from Singapore
    Group
    Stayed 3 nights in October 2017

    great amenities”

    everything was great. comfy bed and the makeup of the rooms daily were great. all is well except for the location if i really have to be choosy. although conveniently linked with a 3 mins walk to the subway line, it is still considered slightly off from the main areas like myeongdong etc. u need to frequently change to chungmuro or other stations to get to other places. other than that the hotel is modernized, great facilites and helpful staff. just a side note: There are no elevators inside Sungshin women's university station (nearest to the hotel) to the boarding platform and so if you are with elderly it is really troublesome for them to take the steps.

    Reviewed November 03, 2017

    Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future! Thank you.

    Responded November 04, 2017
    Best Western Arirang Hill Dongdaemun
    9.2
    Exceptional
    Allyson from Singapore
    Couple
    Stayed 5 nights in June 2017

    New comfortable hotel, 3 stops away from DDM main station”

    There is a small mall (SPAO and various other local brands) and some eateries nearby. Airport bus to and from airport is also just a short walk which was my key reason to book this hotel. Overall very clean and comfortable hotel and reception is able to speak English comfortably. Very near to the nearest Sungshin subway station though if you plan to walk around much in DDM, may be better to book a hotel in DDM area directly.

    Reviewed September 08, 2017

    Dear Guest. Warmest greeting from the best western arirang hill hotel. We would like to express our appreciation to you for staying with us and leaving us valuable comments. We are so pleased that you had a great stay and made some wonderful memories here in our hotel. I believe your review will be very much appreciated by those who are interested in our hotel. Your kind words made us feel great and further motivated us to keep up a good work. Thank you very much and we look forward to the opportunity of welcoming you back. Thank you.

    Responded September 11, 2017
    Best Western Arirang Hill Dongdaemun
    10.0
    Exceptional
    NING from Malaysia
    Group
    Stayed 7 nights in March 2017

    Best Stay in Seoul!”

    Love this hotel! Although the room is small but its clean and enough to open our luggage. The staff here also very helpful and nice, and they can speak english well too. Location is good, which the Shungshin University station just 1 minute away from Hotel. Coffee at Lobby also very nice. Nearby there is a lot of place to shopping also. Definately will come back for this hotel again.

    Reviewed April 12, 2017

    Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel. We look forward to having you with us again in very near future! Thank you.

    Responded April 27, 2017
    Best Western Arirang Hill Dongdaemun
    9.2
    Exceptional
    Pauline from Hong Kong
    Group
    Stayed 4 nights in March 2017

    Enjoyable stay”

    The hotel is just around the corner from the subway and very close to the drop-off point of airport shuttle bus. The staff was friendly and tried their best to accommodate our needs. The room was clean and spacious. The whole experience was very pleasant and I'll definitely recommend this hotel!

    Reviewed April 05, 2017

    Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel. We look forward to having you with us again in very near future! Thank you.

    Responded May 07, 2017
    Best Western Arirang Hill Dongdaemun
    9.6
    Exceptional
    Allan from Singapore
    Couple
    Stayed 4 nights in July 2016

    Good, Good and Good”

    Good location as it is near the subway, bus-stops and bus to the airport. Good staff as they are friendly and take the extra mile to guide us to the places we wanted to go. Good rooms as they are clean and comfortable.

    Reviewed July 07, 2016

    Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel. We look forward to having you with us again in very near future! Thank you.

    Responded May 18, 2017
    Best Western Arirang Hill Dongdaemun
    10.0
    Exceptional
    ANGIE
    Group
    Superior Room with 2 Single Beds Non Smoking
    Stayed 8 nights in August 2018

    Exceptional”

    Room was clean and spacious. Enough space to open two luggages but they need to be closed in order to move around with ease. ALOT of things to do around, favourite food store JAWSTOP was right next to the hotel. If you cross the streets, there is an alleyway full of roadstores (etude house, Nature Republic, OLENS, etc) aswell as food restaurants and desserts such as SULBING. Cafes are lined on the streetside of JAWSTOP. I've been to South Korea plenty of times, and despite the location on the MRT (used to being closer to the center), surrounding location wise, I would recommend the hotel. Hotel was clean, internet was fast, and staff were friendly despite our very late check-in.

    Reviewed November 01, 2018

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service further. We are looking forward to see you again in the near future. Thank you.

    Responded November 02, 2018
    Best Western Arirang Hill Dongdaemun
    10.0
    Exceptional
    Yeng from Singapore
    Group
    Superior Room with 2 Single Beds Non Smoking
    Stayed 1 night in September 2018

    Value for money”

    The hotel is really near to the subway station Anguk, about 2 mins walk. There are also a lot of restaurants and eateries nearby. Hotel is very new thus very clean. Room is comfy too. Staff are very friendly , professional and can speak English well. Definitely a place that I will consider if come back to Seoul.

    Reviewed September 20, 2018

    Thank you for choosing to staying in our hotel and taking the time to provide us with your valuable feedback. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service further. We are looking forward to seeing you again in the near future. Thank you.

    Responded September 21, 2018
    Best Western Arirang Hill Dongdaemun
    8.8
    Excellent
    Paul from South Korea
    Business traveler
    Superior Room with 1 Double Bed Non Smoking
    Stayed 2 nights in February 2019

    Pleased”

    Clean room, great location, easy to use public transportation

    Reviewed March 06, 2019

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for taking time to prepare the comments. We look forward to see you again in the near future. Thank you.

    Responded March 07, 2019
    Best Western Arirang Hill Dongdaemun
    9.2
    Exceptional
    Chanadda from Thailand
    Couple
    Stayed 4 nights in October 2018

    Best in Seoul”

    This was my second stay with Best Western Arirang Hill, don’t need to say more. The third time is coming for sure!!!

    Reviewed October 22, 2018

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service further. We are looking forward to seeing you the third time again in the near future. Thank you.

    Responded October 22, 2018
    Best Western Arirang Hill Dongdaemun
    10.0
    Exceptional
    Nabil from Switzerland
    Group
    Stayed 4 nights in September 2018

    Excellent location on line 4 with good size rooms”

    Big room, big beds, next to subway line 4 with direct link to Dongdaemun, Myeongdong and seoul Station.. Triple room was great for us friends and coin laundry and drier a life saver!

    Reviewed October 09, 2018

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service than now further. We are looking forward to seeing you again in the near future. Thank you.

    Responded October 11, 2018
    Best Western Arirang Hill Dongdaemun
    9.6
    Exceptional
    Darwil from Philippines
    Couple
    Stayed 5 nights in December 2017

    Great location”

    Everything was good. Near to train and clean room.We’ll go back again. 👍🏼

    Reviewed September 24, 2018

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service than now further. We are looking forward to seeing you again in the near future. Thank you.

    Responded September 25, 2018
    Best Western Arirang Hill Dongdaemun
    9.2
    Exceptional
    Lorin from United States
    Business traveler
    Stayed 8 nights in August 2018

    I never stay anywhere else in Seoul”

    The location is perfect for shopping and eating away from more tourist filled areas. It is a 20 minute drive from the more popular areas of Itaewon and Myeongdong. About 45 minutes to an hour and fifteen taxi ride, depending on traffic from Gangnam or Incheon. But there is a subway stop literally 1 minute away if mass transit is your thing. I love the ease of taxis and this area allowed for me to grab one easily at all times of day and night. The facilities are clean, well kept and up to date. My only complaint was not the fault of the hotel but a person smoked in an adjacent room and the smell filled my room through the ducts. I did not report the rule breaker so again no error of the staff. My room was made available to me for my very early checkin at 6 AM (for a fee of course) and the excellent customer service continued on throughout my trip from grabbing taxis, assisting me when my luggage was lost, and helping me navigate the Korean postal system. I can't say enough about this place and selfishly don't want to so it remains my paradise.

    Reviewed August 28, 2018

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service than now further. We are looking forward to seeing you again in the near future. Thank you.

    Responded August 29, 2018
    Best Western Arirang Hill Dongdaemun
    6.8
    Good
    Yun from Singapore
    Couple
    Stayed 7 nights in April 2018

    No air conditioning ”

    Stayed there from 10-17 apr 2018. Location was pretty good, just 2 mins walk (albeit with quite a fair flight of stairs) from the nearest train exit. Airport bus stop about 5-7mins walk away. Room was clean on check in. Felt warm when we first entered the room, and we pegged it to the air conditioning needing time to cool the room down. So we dropped our bags and left for dinner and came back about 2hrs later. Room still felt bloody warm. Felt no air coming out of the air con and called front desk. That was when they told us the air conditioning was down for the entire hotel and it will take SEVERAL WEEKS to fix, so there was nothing much they could do but suggest we keep a window open and to provide a standing fan. We were extremely unhappy that this problem was not conveyed to us upon check in, or if this had already happened earlier that there was no heads up given on the booking site (if I’m not wrong sometimes they alert us if there’s some facility down during the period of your stay like swimming pool etc?) What’s more there is no sevice recovery done on their part (free breakfast?) at all. It’s quite comical to notice that this was the only hotel we saw in Seoul with guest rooms windows open. A cheaper option could have gotten us a room with air conditioning at least. It was a struggle controlling the temperature at night since it could get quite cold (it was about 8-10deg celsius), and closing the window would make the room ridiculously warm again. There was even an insect that flew in one night because we had the window open. So I’d suggest emailing to check with the hotel if the air conditioning problem has been fixed if you are going to stay there anytime soon and find alternatives if possible.

    Reviewed April 22, 2018

    Warm greetings from Best Western Arirang Hill. Thank you very much for your valuable comments and it is very heartwarming to learn that your stay with us. However, we regret to learn about the inconveniences of Air Conditioning problem which is seasonally operates to the room that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better services and facilities in the future. Thank you again for sharing your wonderful comments on our hotel and our team. I am looking forward to seeing you again in the near future. Thank you.

    Responded April 22, 2018
    Best Western Arirang Hill Dongdaemun
    4.4
    YAN from Hong Kong
    Couple
    Stayed 1 night in July 2017

    Not good”

    Just like mainland hotels, washing room very dirty I had to took out the hair from the bath tube. Well, if you like Korea do not rely on my comment while choosing this hotel. But if you don't, you understand what I'm talking about.

    Reviewed April 18, 2018

    Warm greetings from Best Western Arirang Hill. Thank you very much for your valuable comments and it is very heartwarming to learn that your stay with us. I regret to learn about the inconveniences cleaning room condition problem that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better service and facility. Thank you again for sharing your comments on our hotel and our team. I am looking forward to seeing you again in the near future. Thank you.

    Responded April 18, 2018
    Best Western Arirang Hill Dongdaemun
    7.6
    Very good
    Siu from Hong Kong
    Group
    Stayed 4 nights in March 2018

    Disappointed Washing machine ”

    The reason I pick this hotel was" washing machine" as I don't want to carry too much luggage. their DRY unable to dry my clothes even I dried 2 times( caused won 4000, only for dry, but my clothes still wet and I have to spend hours to bargain with hotel for this issue ).

    Reviewed March 24, 2018

    Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. I regret to learn about the inconveniences dry machine problem that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better than service now and we will fix it. I am looking forward to seeing you again in the near future. Thank you.

    Responded March 26, 2018
    Best Western Arirang Hill Dongdaemun
    12345

    Reviews of Best Western Arirang Hill Dongdaemun from real guests

    Overall rating
    8.7
    Excellent
    From 2562 reviews
    Provided by verified guests of
    Agoda Reviews (854)Booking.com Reviews (1708)
    Rating via Agoda8.7
    /
    10
    Cleanliness8.8
    Facilities8.2
    Location8.8
    Room comfort and quality9.0
    Service8.8
    Value for money8.8
    High score for Seoul
    Rating
    9+ Exceptional (214)
    8-9 Excellent (75)
    7-8 Very Good (78)
    6-7 Good (18)
    <6 Below Expectation (27)
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    Showing 412 verified guest comments
    12345
    7.6
    Very good
    Yoke from Singapore
    Family with teens
    Superior Room with 1 Double Bed Non Smoking
    Stayed 3 nights in June 2019

    Very good”

    A few subway stops to Dangdemun. Nothing of interest near hotel. There is subway entrance about 80 m and an entrance across the street with a lift. Useful for those the drag heavy luggages. Quite new hotel. Problem for sleepers that required total darkness when sleeping as light leaked into the room from top of curtain as there is no curtain box!

    Reviewed June 11, 2019

    Thank you for choosing Best Western Arirang Hill and taking the time to provide us with your valuable feedback. We regret to learn about the things regard to the curtain problem that you encountered while staying in our hotel. We will improve the maintenance of the room condition about spoken comments from you. With the various feedback you post, we will try to make an improvement based on what you had pointed out to us. We have shared with team members to provide the guests with better service further. Thank you again.

    Responded June 14, 2019
    Best Western Arirang Hill Dongdaemun
    8.8
    Excellent
    Amy from Malaysia
    Group
    Deluxe Room with 3 Single Beds City View Non Smoking
    Stayed 4 nights in April 2019

    Pleasant Stay”

    Walking distance to subway line 4 Sungshin Women's University station (4mins) Exit 6(stairs) & Exit 1(escalator) and airport limousine bus stop (7-8mins). Convenience store, pharmacy, bakery, cafes & loterria nearby. Front desk staff & housekeeper were professional in their work. We had issue with the key card outside of our room so the housekeeper on duty saw us and contacted front desk staff to bring up new key card, very professional in their work. Whenever we were not sure how to go to certain places, front desk staff would guide us. The room was clean and comfortable. Each of us brought one medium sized luggage so the room size just right for us. We enjoyed our stay and will stay here again. It would be nice if the Hotel can install water dispenser at common area next to fitness centre for guests.

    Reviewed May 01, 2019

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for taking time to prepare the comments. We look forward to see you again in the near future. Thank you.

    Responded May 02, 2019
    Best Western Arirang Hill Dongdaemun
    8.8
    Excellent
    Louisa from Singapore
    Group
    Stayed 9 nights in March 2018

    Excellent”

    We stayed here for 9 nights in a family twin room.Room is clean and spacious for 3. The location is good near to the subway. From Incheon aiport,shuttle bus 6011 to sungshin women’s university bus stop and walk 5 mins. Location very convenient and near to a lot of eating place.will stay here again for next trip in seoul.

    Reviewed March 11, 2018

    Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. We are very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better than service now. I am looking forward to seeing you again in the near future. Thank you.

    Responded March 12, 2018
    Best Western Arirang Hill Dongdaemun
    8.8
    Excellent
    David from Malaysia
    Couple
    Stayed 3 nights in December 2017

    Amazing Staff Assistance”

    The staff was just as helpful fetching me a sewing kit / vanity kit at 1am in the morning as we checked in late that night. location is near the airport bus and so didnt had a problem moving from incheon to hotel and vice versa. Delightful stay and the buffet at Arisol was awesome too. good comfort food.

    Reviewed January 05, 2018

    We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Best Western Arirang Hill. Your Kind words made us feel great and further motivated us to keep up a good work. We shall keep working hard to provide convenient service and also a great selection of various package programs for our guests. We will look forward to seeing you again soon at our hotel. Thank you.

    Responded January 08, 2018
    Best Western Arirang Hill Dongdaemun
    9.6
    Exceptional
    CHUDAPAK from Thailand
    Group
    Stayed 6 nights in November 2017

    Safe and sleep tight!!”

    Pro - great quality of sleep - easy to go to Sungshin Women's University subway, just a 5 minute walk - many things to eat and shop around (esp. behind CGV building) - Great help from staff - Safe area, not too crowded Con - a little bit dusty in the room - feel a little bit uncomfortable with the heating system, have to open the window to get ventilation Recommended anyway!

    Reviewed November 10, 2017

    Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I regret to learn about the inconveniences temperature problem that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better than service now. We will keep committing all our efforts to enhance service and guest's method of feedback that our guests can feel very comfortable and happy. Please accept my sincere apology that you encountered whine staying, we will make sure fix it this system. I am looking forward to seeing you again in the near future. Thank you.

    Responded November 10, 2017
    Best Western Arirang Hill Dongdaemun
    8.4
    Excellent
    Jia from Singapore
    Group
    Stayed 3 nights in October 2017

    great amenities”

    everything was great. comfy bed and the makeup of the rooms daily were great. all is well except for the location if i really have to be choosy. although conveniently linked with a 3 mins walk to the subway line, it is still considered slightly off from the main areas like myeongdong etc. u need to frequently change to chungmuro or other stations to get to other places. other than that the hotel is modernized, great facilites and helpful staff. just a side note: There are no elevators inside Sungshin women's university station (nearest to the hotel) to the boarding platform and so if you are with elderly it is really troublesome for them to take the steps.

    Reviewed November 03, 2017

    Dear Guest Warm greetings from Best Western Arirang Hill Dongdaemun! Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. We look forward to having you with us again in very near future! Thank you.

    Responded November 04, 2017
    Best Western Arirang Hill Dongdaemun
    9.2
    Exceptional
    Allyson from Singapore
    Couple
    Stayed 5 nights in June 2017

    New comfortable hotel, 3 stops away from DDM main station”

    There is a small mall (SPAO and various other local brands) and some eateries nearby. Airport bus to and from airport is also just a short walk which was my key reason to book this hotel. Overall very clean and comfortable hotel and reception is able to speak English comfortably. Very near to the nearest Sungshin subway station though if you plan to walk around much in DDM, may be better to book a hotel in DDM area directly.

    Reviewed September 08, 2017

    Dear Guest. Warmest greeting from the best western arirang hill hotel. We would like to express our appreciation to you for staying with us and leaving us valuable comments. We are so pleased that you had a great stay and made some wonderful memories here in our hotel. I believe your review will be very much appreciated by those who are interested in our hotel. Your kind words made us feel great and further motivated us to keep up a good work. Thank you very much and we look forward to the opportunity of welcoming you back. Thank you.

    Responded September 11, 2017
    Best Western Arirang Hill Dongdaemun
    10.0
    Exceptional
    NING from Malaysia
    Group
    Stayed 7 nights in March 2017

    Best Stay in Seoul!”

    Love this hotel! Although the room is small but its clean and enough to open our luggage. The staff here also very helpful and nice, and they can speak english well too. Location is good, which the Shungshin University station just 1 minute away from Hotel. Coffee at Lobby also very nice. Nearby there is a lot of place to shopping also. Definately will come back for this hotel again.

    Reviewed April 12, 2017

    Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel. We look forward to having you with us again in very near future! Thank you.

    Responded April 27, 2017
    Best Western Arirang Hill Dongdaemun
    9.2
    Exceptional
    Pauline from Hong Kong
    Group
    Stayed 4 nights in March 2017

    Enjoyable stay”

    The hotel is just around the corner from the subway and very close to the drop-off point of airport shuttle bus. The staff was friendly and tried their best to accommodate our needs. The room was clean and spacious. The whole experience was very pleasant and I'll definitely recommend this hotel!

    Reviewed April 05, 2017

    Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel. We look forward to having you with us again in very near future! Thank you.

    Responded May 07, 2017
    Best Western Arirang Hill Dongdaemun
    9.6
    Exceptional
    Allan from Singapore
    Couple
    Stayed 4 nights in July 2016

    Good, Good and Good”

    Good location as it is near the subway, bus-stops and bus to the airport. Good staff as they are friendly and take the extra mile to guide us to the places we wanted to go. Good rooms as they are clean and comfortable.

    Reviewed July 07, 2016

    Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel. We look forward to having you with us again in very near future! Thank you.

    Responded May 18, 2017
    Best Western Arirang Hill Dongdaemun
    10.0
    Exceptional
    ANGIE
    Group
    Superior Room with 2 Single Beds Non Smoking
    Stayed 8 nights in August 2018

    Exceptional”

    Room was clean and spacious. Enough space to open two luggages but they need to be closed in order to move around with ease. ALOT of things to do around, favourite food store JAWSTOP was right next to the hotel. If you cross the streets, there is an alleyway full of roadstores (etude house, Nature Republic, OLENS, etc) aswell as food restaurants and desserts such as SULBING. Cafes are lined on the streetside of JAWSTOP. I've been to South Korea plenty of times, and despite the location on the MRT (used to being closer to the center), surrounding location wise, I would recommend the hotel. Hotel was clean, internet was fast, and staff were friendly despite our very late check-in.

    Reviewed November 01, 2018

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service further. We are looking forward to see you again in the near future. Thank you.

    Responded November 02, 2018
    Best Western Arirang Hill Dongdaemun
    10.0
    Exceptional
    Yeng from Singapore
    Group
    Superior Room with 2 Single Beds Non Smoking
    Stayed 1 night in September 2018

    Value for money”

    The hotel is really near to the subway station Anguk, about 2 mins walk. There are also a lot of restaurants and eateries nearby. Hotel is very new thus very clean. Room is comfy too. Staff are very friendly , professional and can speak English well. Definitely a place that I will consider if come back to Seoul.

    Reviewed September 20, 2018

    Thank you for choosing to staying in our hotel and taking the time to provide us with your valuable feedback. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service further. We are looking forward to seeing you again in the near future. Thank you.

    Responded September 21, 2018
    Best Western Arirang Hill Dongdaemun
    8.8
    Excellent
    Paul from South Korea
    Business traveler
    Superior Room with 1 Double Bed Non Smoking
    Stayed 2 nights in February 2019

    Pleased”

    Clean room, great location, easy to use public transportation

    Reviewed March 06, 2019

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for taking time to prepare the comments. We look forward to see you again in the near future. Thank you.

    Responded March 07, 2019
    Best Western Arirang Hill Dongdaemun
    9.2
    Exceptional
    Chanadda from Thailand
    Couple
    Stayed 4 nights in October 2018

    Best in Seoul”

    This was my second stay with Best Western Arirang Hill, don’t need to say more. The third time is coming for sure!!!

    Reviewed October 22, 2018

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service further. We are looking forward to seeing you the third time again in the near future. Thank you.

    Responded October 22, 2018
    Best Western Arirang Hill Dongdaemun
    10.0
    Exceptional
    Nabil from Switzerland
    Group
    Stayed 4 nights in September 2018

    Excellent location on line 4 with good size rooms”

    Big room, big beds, next to subway line 4 with direct link to Dongdaemun, Myeongdong and seoul Station.. Triple room was great for us friends and coin laundry and drier a life saver!

    Reviewed October 09, 2018

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service than now further. We are looking forward to seeing you again in the near future. Thank you.

    Responded October 11, 2018
    Best Western Arirang Hill Dongdaemun
    9.6
    Exceptional
    Darwil from Philippines
    Couple
    Stayed 5 nights in December 2017

    Great location”

    Everything was good. Near to train and clean room.We’ll go back again. 👍🏼

    Reviewed September 24, 2018

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service than now further. We are looking forward to seeing you again in the near future. Thank you.

    Responded September 25, 2018
    Best Western Arirang Hill Dongdaemun
    9.2
    Exceptional
    Lorin from United States
    Business traveler
    Stayed 8 nights in August 2018

    I never stay anywhere else in Seoul”

    The location is perfect for shopping and eating away from more tourist filled areas. It is a 20 minute drive from the more popular areas of Itaewon and Myeongdong. About 45 minutes to an hour and fifteen taxi ride, depending on traffic from Gangnam or Incheon. But there is a subway stop literally 1 minute away if mass transit is your thing. I love the ease of taxis and this area allowed for me to grab one easily at all times of day and night. The facilities are clean, well kept and up to date. My only complaint was not the fault of the hotel but a person smoked in an adjacent room and the smell filled my room through the ducts. I did not report the rule breaker so again no error of the staff. My room was made available to me for my very early checkin at 6 AM (for a fee of course) and the excellent customer service continued on throughout my trip from grabbing taxis, assisting me when my luggage was lost, and helping me navigate the Korean postal system. I can't say enough about this place and selfishly don't want to so it remains my paradise.

    Reviewed August 28, 2018

    Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service than now further. We are looking forward to seeing you again in the near future. Thank you.

    Responded August 29, 2018
    Best Western Arirang Hill Dongdaemun
    6.8
    Good
    Yun from Singapore
    Couple
    Stayed 7 nights in April 2018

    No air conditioning ”

    Stayed there from 10-17 apr 2018. Location was pretty good, just 2 mins walk (albeit with quite a fair flight of stairs) from the nearest train exit. Airport bus stop about 5-7mins walk away. Room was clean on check in. Felt warm when we first entered the room, and we pegged it to the air conditioning needing time to cool the room down. So we dropped our bags and left for dinner and came back about 2hrs later. Room still felt bloody warm. Felt no air coming out of the air con and called front desk. That was when they told us the air conditioning was down for the entire hotel and it will take SEVERAL WEEKS to fix, so there was nothing much they could do but suggest we keep a window open and to provide a standing fan. We were extremely unhappy that this problem was not conveyed to us upon check in, or if this had already happened earlier that there was no heads up given on the booking site (if I’m not wrong sometimes they alert us if there’s some facility down during the period of your stay like swimming pool etc?) What’s more there is no sevice recovery done on their part (free breakfast?) at all. It’s quite comical to notice that this was the only hotel we saw in Seoul with guest rooms windows open. A cheaper option could have gotten us a room with air conditioning at least. It was a struggle controlling the temperature at night since it could get quite cold (it was about 8-10deg celsius), and closing the window would make the room ridiculously warm again. There was even an insect that flew in one night because we had the window open. So I’d suggest emailing to check with the hotel if the air conditioning problem has been fixed if you are going to stay there anytime soon and find alternatives if possible.

    Reviewed April 22, 2018

    Warm greetings from Best Western Arirang Hill. Thank you very much for your valuable comments and it is very heartwarming to learn that your stay with us. However, we regret to learn about the inconveniences of Air Conditioning problem which is seasonally operates to the room that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better services and facilities in the future. Thank you again for sharing your wonderful comments on our hotel and our team. I am looking forward to seeing you again in the near future. Thank you.

    Responded April 22, 2018
    Best Western Arirang Hill Dongdaemun
    4.4
    YAN from Hong Kong
    Couple
    Stayed 1 night in July 2017

    Not good”

    Just like mainland hotels, washing room very dirty I had to took out the hair from the bath tube. Well, if you like Korea do not rely on my comment while choosing this hotel. But if you don't, you understand what I'm talking about.

    Reviewed April 18, 2018

    Warm greetings from Best Western Arirang Hill. Thank you very much for your valuable comments and it is very heartwarming to learn that your stay with us. I regret to learn about the inconveniences cleaning room condition problem that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better service and facility. Thank you again for sharing your comments on our hotel and our team. I am looking forward to seeing you again in the near future. Thank you.

    Responded April 18, 2018
    Best Western Arirang Hill Dongdaemun
    7.6
    Very good
    Siu from Hong Kong
    Group
    Stayed 4 nights in March 2018

    Disappointed Washing machine ”

    The reason I pick this hotel was" washing machine" as I don't want to carry too much luggage. their DRY unable to dry my clothes even I dried 2 times( caused won 4000, only for dry, but my clothes still wet and I have to spend hours to bargain with hotel for this issue ).

    Reviewed March 24, 2018

    Dear Guest. Warm greetings from Best Western Arirang Hill. Thank you for your valuable comments and it is very heartwarming to learn that your stay with us was enjoyable. I am very happy to hear that you have enjoyed our facilities and service. Thank you again for sharing your wonderful comments on our hotel and our team. I regret to learn about the inconveniences dry machine problem that you encountered while staying in our hotel. As per your valuable comments, I have shared with team members to provide the guests with better than service now and we will fix it. I am looking forward to seeing you again in the near future. Thank you.

    Responded March 26, 2018
    Best Western Arirang Hill Dongdaemun
    12345
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    • Excellent location
    • Changdeokgung Palace
    • Sungshin Women'S Univ Subway Station is within 0.11 km