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Best Western at OHare
10300 W Higgins Road, O'Hare International Airport, Chicago (IL), United States, 60018-3818 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the O'Hare International Airport part of Chicago (IL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Millennium Park. As an added bonus, fitness center is provided on-site to conveniently serve your needs.
Highlights
Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.Facilities
Front desk [24-hour]
Airport transfer
Car park
Shuttle service
Fitness center
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Excellent”
Super friendly front desk staff, nice and tidy hotel. A 5-star place? No, but nice, clean, comfortable, with everything I'd expect from a decent hotel. A pretty standard, adequate breakfast with some scrambled eggs, sausages, a couple of bread options, etc. Negatives? None really. The room could maybe be a bit noisy at times, but that was mostly due to the snow plows running outside. Some minor noise that I could hear from the hall but nothing that ruined my stay. Would definitely stay here again.
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Good for the price! Mask not required.... ”
Stayed for one night, it was worth it for the cost, especially if you're staying for a layover from O'Hare. My worry is that with Covid being so bad in the US and the Chicago area. None of the staff wear mask at all. The 2 front desk, and 2 housekeeping staff I saw had no coverings. This would make me reconsider staying here again.
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Good not great”
Has potential but misses on the details; such as flat tires on 2 of 2 luggage carts. Small details that show hotel is in penny pinching mode. Overall good stay for for the price
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Great staff”
Front desk was super helpful with information.
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Parking lot party”
I have yet to write any reviews on Agoda but I felt I needed to share this experience. I booked this hotel because I had an early morning flight out of O'Hare to Tokyo then Bangkok. This flight takes over 22 hours to complete, I really wanted as much rest as possible. Unfortunately, I was unaware that their parking lot was used for 2 a.m. Latin music parties, that carried on for full hour.
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Very good”
I got delayed by Winter weather. The Best Western was near the airport, affordable, and had the Besty Western name. The room was warm and clean, the free breakfast was better than expected. There is much retail or F&B around the hotel. But I arrived late and left early, so it wasn't an issue.
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Sufficient”
Close to O'hare. Staff are not as friendly as one might expect. Breakfast is good.
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Fine for the price”
One of the reasons I booked this is was because they offered a “complimentary breakfast”. When I went down the next morning I found out this was a bag with a caprisun, chewy bar and little Debbie in it. That is what 2 yr old me would’ve packed as breakfast, could not eat that.
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Basic”
Stayed just one night to catch early flight. Smaller than queen bed. Quite basic place. Quite understaff but they did a great job. Near to airport with good parking (free) and shuttle to airport.
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One of my worst experiences ever ”
Check in procedure was fine and quick. I checked their website before booking, it is mentioned that shuttle service is available (7am-11om) not a 24 hours due to COVID 19, but after reaching to the hotel, upon asking the reception i was told it is unavailable at all, and they forgot to update the website. unfortunately they had 2 luggage trolleys but both of them were not funcitinal because of torn tires. Even the hotel is non smoking facility, and i requested for a non smoking room, but u can easily notice the smoking smell inside the room. In this hotel routinely room wont be cleaned, unless you request to. Upon leaving the hotel, it was raining ( which is very common in chicago), the unusual thing that the parking was not prepared for that, so it turned to a swimming pool, i had all my shoes and socks soaked with water. I am really regretting that i made this booking, i would advice any one to pay extra few $$ and spare all this hassle.
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Above average”
Just stay overnight. Old property. Bathroom is big. Breakfast is good. It has microwave in the room.
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Best Western”
A motel-like accommodation, not very clean at all.
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Disappointed ”
The night person in the reception was rude and lied about the rooms being service everyday and made me come down to get fresh towels. When I checked with the morning receptionist, I was told that they do clean up daily. The price we paid doesn't commensurate the poor service we got. I have to complement Asad. He's helpful and polite. He also apologized.
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Do not Stay...Better Hotels Available!”
Free Shuttle Service as Advertized...not Available! Free Breakfast Available...Pathetic..Muffin from Dollar Store...Modified Breakfast Due to Covid..not Available. Coffee Maker in Room Missing as alot of them are Broken Down....No Coffee in Lobby! Thermostat on Heater Broken..Did not register...Boiling Hot in Room. Two Separate Outlets in Room to plug Ipad and Iphone did not work....This was IMPORTANT!!! I had to show airlines...Negative Covid Test before Boarding Plane...of course my Phone and Ipad were Dead! I have stayed at alot of Best Western and choose them as they are Reliable and Keep their Standards up...Not in this Case. Horrible!
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no shuttle bus now”
no shuttle bus now, taxi 15usd
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NEED UPDATE”
It looks old and not clean
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High value for money”
One of the best hotel I have ever stayed for a transit in terms of value for money. The hotel is a bit far from the airport. I kept waiting longer, although it says the shuttle operates every 30min. Nevertheless, the hotel has advantages in a variety of room rates whose conditions are flexibly set, and in reliable room and service quality offered under the Best Western brand. I will use this hotel again if I should have an overnight stay at Chicago Airport.
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Driving a rental car to O'Hare”
I drove to O'Hare from southern Missouri. I wanted a place that was close to the airport rental car drop-off. This hotel is 2 stop lights away from the rental return structure. To me, the location was perfect. The parking at the hotel is easy, the room was really clean, and the help was helpful! I will be staying in this hotel every time I go though O'Hare. (And, the rates are great)
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Near The Airport”
Nice and comfortable hotel near Chicago O'hare International Airport. Very convenient.
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Simple but perfect”
I stay here every time I fly out of O'Hare. They have a free shuttle to the airport which you can also use to get to the CTA train (blue line) which is $10 for a day pass so you can get right downtown in just 30 mins via train. I saved so much money staying here due to the airport transfer and train
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