Recent customer comments

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Very good

based on 1419 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for money 8.2
  • Food/Dining 6.7
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Fuang from Malaysia
Families with older children
Executive Queen
Stayed 3 nights in May 2016
Good Location & Clean
The rooms are well maintained except we found 1 mattress with stain. Though it is not located at the center of CB, it is accessible with few stops of free tram ride to restaurants , shops and China town.
Reviewed June 13, 2016

Looi from Malaysia
Executive Queen Suite with Dockland View
Stayed one night in June 2016
Disappointed and not worth the value
1. Check-in have to till after 2pm 2. No sense of security as any one can walk in and visit any floor/room without access cards 3. Facilities is poor as no toiletries provided hence the quality of tea bags and coffee provided is cheap without any taste. Cups is small also 4. Room is big but only one light working 5. Unable to switch on the 2 side bed light as the switches was no way near the bed. Got light cable but no switches provided. 6. Room big but only a small tiny window which cannot open. 7. Booking mention the view is dockland but when staying in the view is police station block. Since opposite is the new block of police station 8. Shower room without door 9.
Reviewed June 12, 2016

Stephan from Australia
Business travelers
Executive Queen
Stayed 2 nights in June 2016
Enjoyable stay
Best value for money I've found in Melbourne. Great room, great staff, great facilities, really really good business stay. I will book again.
Reviewed June 12, 2016

graham from Australia
Executive Queen
Stayed 3 nights in May 2016
very quiet stay close to public transport
will stay again
Reviewed May 31, 2016

Wayne from Australia
Solo travelers
Grandview Room
Stayed 2 nights in May 2016
Great location
Conveniently located near Southern Cross station so handy to public transport. Comfy bed, quiet rooms, friendly staff. Have stayed there several times in the past and would stay again.
Reviewed May 30, 2016

PAWAN from Australia
Executive Queen
Stayed one night in May 2016
It was nice
It was a nice stay
Reviewed May 29, 2016

Amelia from Australia
Superior Queen Room - Disability Access
Stayed one night in May 2016
Amazing and very clean and elegant! Already booked my next stay!
Reviewed May 29, 2016

Leanne from Australia
Executive Queen
Stayed 3 nights in May 2016
Great place to stay
Reviewed May 28, 2016

Marjory from Australia
Grandview Room
Stayed one night in May 2016
Ho Hum Hotel
Boring but adequate. Disengaged staff.
Reviewed May 25, 2016

Laurie from Australia
Solo travelers
Executive Queen
Stayed 3 nights in May 2016
Overall very nice. Had a leaking Tap problem but that was attended to very quickly BUT NO FOXTEL.
Reviewed May 24, 2016


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