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Interior view, Bendix Hotel in San Fernando (Pampanga)
Bendix Hotel
a large building with a large window, Bendix Hotel in San Fernando (Pampanga)
Interior view, Bendix Hotel in San Fernando (Pampanga)
a kitchen with a large counter top and a large window, Bendix Hotel in San Fernando (Pampanga)
a man working on a laptop in a restaurant, Bendix Hotel in San Fernando (Pampanga)
Bathroom, Bendix Hotel in San Fernando (Pampanga)

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8.3

Excellent

342 reviews

342 reviews

Housekeeping15
Breakfast10
24-hour front desk1
See map
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Manson Drug 130 m
Jumbo Jenra 190 m
Villa Castro 510 m
Morning Sun Playground 570 m
Ascorp Parking 570 m
Ascorp Limited Parking 570 m
Protected Heritage Area 620 m
North Walk 1 Parking 660 m
Holiday Land Restaurant 680 m
San Fernandino Hospital 690 m

Bendix Hotel

MacArthur Highway, Dolores, San Fernando, San Fernando (Pampanga), Philippines, 2000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the San Fernando part of San Fernando (Pampanga), this property puts you close to attractions and interesting dining options. This 3.5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Cash withdrawal

Restaurants

Your dates are popular among travelersUsers are booking a place in San Fernando (Pampanga) every 33 minutes on Agoda.com
Value for money8.0
Location rating8.7

Rooms available at Bendix Hotel

Superior Queen Room
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
2306438
...
    Enter dates to see prices
    Deluxe Twin Room
    ...
    • Room size: 24 m²/258 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    King Room
    ...
    • Room size: 28 m²/301 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
    2 Double Bed Executive Room with Breakfast, No Smoking
    ...
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Executive Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 2 double beds
    Enter dates to see prices
    1 Queen Bed Superior Room with Breakfast, No Smoking
    ...
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Superior Room
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    1 King Bed Premium Non-Smoking
    ...
    • Shower
    • 1 king bed
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Bendix Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Bendix Hotel?

    Bendix Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Bendix Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around San Fernando (Pampanga) with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Bendix Hotel?

    Wake up to a great buffet breakfast at Bendix Hotel. There's an additional charge of 400 PHP for adults and 350 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Bendix Hotel?

    Bendix Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Light meal like coffee or tea and salad are served using only quality ingredients.

    Can special events be hosted at Bendix Hotel?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Bendix Hotel. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated.

    Can business events be hosted at Bendix Hotel?

    On-site venues and convenient event services make Bendix Hotel an ideal choice for hosting events such as seminars, corporate events and meetings.

    What is the smoking policy at Bendix Hotel?

    Bendix Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Bendix Hotel?

    The closest train, metro, or bus station is San Fernando, Pampanga, 1.5 km away from Bendix Hotel.

    What restaurants are nearby Bendix Hotel?

    Bendix Hotel’s neighborhood is San Fernando which includes popular restaurants such as Chowking, Il Padrino Cafe and Apung Ota Browniesand Delicacies.

    What popular shopping places are close to Bendix Hotel?

    Located in the San Fernando area, Bendix Hotel is close to great shopping choices like SM City Pampanga and Robinsons Starmills.

    What are popular attractions near Bendix Hotel?

    Bendix Hotel’s location in the San Fernando neighborhood makes it close to famous attractions including Morning Sun Playground, Holiday Land Restaurant and Villa Barosa Multi-Purpose Hall.

    What popular natural sightseeing spots are close to Bendix Hotel?

    Bendix Hotel is located within San Fernando, which makes it conveniently close to natural sights including Protected Heritage Area, St. Francis Phase III Park and Bahay Pari - Bishop Residences.

    See map

    Explore the neighborhood

    What people love about Bendix Hotel

    • 10

      Exceptional
      Cleanliness

      "The room was Clean, Comfy and Perfect for the price."

      Pamela

      |

      February 27, 2023

    • 8.8

      Excellent
      Staff 

      "Staff are very courteous and hotel is so clean with old Mediterranean look."

      Maria

      |

      February 24, 2023

    • 8.4

      Excellent
      Location

      "Strategic location"

      Edgar

      |

      February 9, 2023

    Property ranking|Compared to 83 San Fernando (Pampanga) properties
    See all rankings
    Location score
    8.7/10
    Service score
    8.7/10
    Couples review score
    8.4/10
    Cleanliness score
    8.5/10
    Better than
    88
    %
    of San Fernando (Pampanga) properties
    Better than
    88
    %
    of San Fernando (Pampanga) properties
    Better than
    84
    %
    of San Fernando (Pampanga) properties
    Better than
    81
    %
    of San Fernando (Pampanga) properties
    Overall rating:

    8.3

    Excellent
    342 reviews
    Cleanliness
    8.5
    Facilities
    7.8
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Good location, clean room and accommodating staff.
    Aaron from Philippines
    Family with young children
    More about Bendix Hotel

    More about Bendix Hotel

    Bendix Hotel

    Have a hassle-free trip while enjoying the services and amenities offered by Bendix Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring San Fernando (Pampanga) even more convenient.
    If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
    Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Equipped with handy amenities, guestrooms at Bendix Hotel guarantee a comfortable stay for all travelers. Some rooms at Bendix Hotel are equipped with air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
    It's good to know that bathroom amenities including a hair dryer are provided in some of the guest bathrooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Bendix Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
    Recreational facilities at Bendix Hotel are designed for escape and relaxation. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


    Reasons to stay here

    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
    It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in San Fernando (Pampanga).
    This accommodation is highly rated for its staff and service, beating 88% of competition within the city.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.8

    Most talked about facilities

    Breakfast

    4 mentions

    Housekeeping

    4 mentions

    Swimming Pool

    2 mentions

    Food & Dining

    1 mention

    Languages spoken
    • English
    • Filipino
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Coffee shop
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Shrine
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    Access
    • Check-in/out [express]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Taxi service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Mini bar
    • Refrigerator

    Location

    MacArthur Highway, Dolores, San Fernando, San Fernando (Pampanga), Philippines, 2000
    Excellent
    Location

    8.7

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-7 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 8 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Travel time to airport (minutes)40
    Extras
    • Breakfast charge (unless included in room price)400 PHP
    The property
    • Non-smoking rooms/floorsno
    • Number of floors5
    • Number of restaurants1
    • Number of rooms 47

    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    Reviews of Bendix Hotel from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.5
    Facilities7.8
    Location8.7
    Service8.7
    Value for money8.0
    High score for San Fernando (Pampanga)
    Rating
    9+ Exceptional (42)
    8-9 Excellent (13)
    7-8 Very Good (20)
    6-7 Good (6)
    <6 Below Expectation (23)
    Time of the year
    Mar - May (13)
    Jun - Aug (14)
    Sep - Nov (36)
    Dec - Feb (41)

    Show reviews that mention 

    Showing 104 verified guest comments
    12345
    10.0
    Exceptional
    Camille from Philippines
    Group
    2 Double Bed Executive Room with Breakfast, No Smoking
    Stayed 2 nights in July 2019

    An almost 5-star hotel”

    This is a great place to stay if you're on a business trip or family vacation. The rooms are huge, decent and affordable. The hotel is situated in the central district that is why it is very convenient to travel around San Fernando and also it's near banks, supermarket and restaurant. And public transportation is just in front of the hotel (no need to walk too far!). Also, our booking comes with a free breakfast buffet and the food is good.

    Reviewed August 13, 2019

    See room deals

    Hi Ms. Camille! Greetings from Best Western Bendix Hotel! Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We look forward on welcoming you back soon. Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded August 15, 2019
    Bendix Hotel
    10.0
    Exceptional
    Rolando from Philippines
    Solo traveler
    1 Queen Bed Superior Room with Breakfast, No Smoking
    Stayed 1 night in August 2019

    Strategic Location, Modern & Cool Hotel!”

    This is Highly Recommended if you'll be in San Fernando or have meetings in nearby town like Mexico or Lubao. It's a Modern Hotel with 5-Star Quality when it comes to it's Rooms. They also have this Resto-Bar in the Lobby if you wish to chill and relax. Great Customer Service too! (And ample space for Parking and it's FREE!). Will definitely choose this hotel again when I visit the SF and nearby areas.

    Reviewed September 02, 2019

    See room deals

    Hi Mr. Rolando! Greetings from Best Western Bendix Hotel! Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We look forward on welcoming you back soon. Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded September 06, 2019
    Bendix Hotel
    10.0
    Exceptional
    Bernadette from Philippines
    Business traveler
    Deluxe Twin Room
    Stayed 2 nights in November 2018

    Hotel with a Heart”

    The hotel is lucky to have good people with them, as their staff. Everybody is friendly, willing to extend extra effort for their guests, specially the lady at the check-in/out or lobby area. I forgot her name, Lorraine or Jennifer, but i cannot forget her kindness. It is one of the best Philippine hotels i've been to. Thanks very much..

    Reviewed January 18, 2019

    See room deals

    Hi Ms. Bernadette, Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We look forward on welcoming you back soon. Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded March 16, 2019
    Bendix Hotel
    10.0
    Exceptional
    Lindsay from United States
    Solo traveler
    1 Queen Bed Superior Room with Breakfast, No Smoking
    Stayed 1 night in May 2019

    nice and clean”

    Very clean and nice hotel with friendly staff. The room is spacious, clean and neat. Breakfast food was good too.

    Reviewed May 26, 2019

    See room deals

    Hi Ms. Lindsay, Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We look forward on welcoming you back soon. Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded June 10, 2019
    Bendix Hotel
    9.2
    Exceptional
    Dahlia from Philippines
    Couple
    Stayed 1 night in October 2018

    Exceptional”

    Value for money—- Yes if you get it on discounted rate. If normal rate, it would be a bit unreasonable Location—- perfect. Cleanliness- we always get a clean room so far Staff- housekeeping is always good in our experience. Front desk, some of them need some customer service training. There’s no gym, but there’s a pay gym nearby Wifi— always weak inside the rooms. Hope they work on this because there are business travellers who need to work inside their rooms too. Key Cards— I don’t understand why they can only provide 1 key card per room. Hope they could work on this too. Parking— there are slots at the back of the building. Pass by the gantry on the right side of the lobby. Fridge— these don’t work. At all. But despite all those, this is still the best hotel in San Fernando so far.

    Reviewed January 02, 2019

    See room deals

    Dear Ms Dahlia. Thank you for your review and for choosing The Best Western Bendix Hotel. We're happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

    Responded January 14, 2019
    Bendix Hotel
    9.6
    Exceptional
    Dahlia from Philippines
    Couple
    Stayed 5 nights in December 2018

    Our home in San Fernando”

    Perfect location, right smack at the center of San fernando, Mc Donald’s just a few steps away. It’s the best and currently the most hotel-feel accommodation in San Fernando. I just wish they could work on the wifi inside the rooms (always weak and sometimes not connecting), water heaters on the showers sometimes don’t work fast, and the fridge are warmers instead of coolers. So weird. But despite that, we still choose to stay here when we are in San fernando.

    Reviewed January 02, 2019

    See room deals

    Dear Ms. Dahlia. Thank you for your review and for choosing The Best Western Bendix Hotel. We're happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

    Responded January 14, 2019
    Bendix Hotel
    10.0
    Exceptional
    Cherry from Taiwan
    Group
    2 Double Bed Executive Room with Breakfast, No Smoking
    Stayed 1 night in July 2019

    High quality accommodation”

    We stayed in 2 clean rooms and were satisfied with their service.

    Reviewed August 17, 2019

    See room deals

    Hi Ms. Cherry! Greetings from Best Western Bendix Hotel! Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We look forward on welcoming you back soon. Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded August 20, 2019
    Bendix Hotel
    9.6
    Exceptional
    Grant from United States
    Couple
    2 Double Bed Executive Room with Breakfast, No Smoking
    Stayed 3 nights in June 2019

    A nice clean Hotel”

    I enjoyed my stay. There is a nice restaurant and the staff is polite. Not much to do nearby, but there is a wonderful church across the street.

    Reviewed June 15, 2019

    See room deals

    Hi Mr. Grant! Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We look forward on welcoming you back soon. Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded July 08, 2019
    Bendix Hotel
    10.0
    Exceptional
    Anirachit from Thailand
    Business traveler
    2 Double Bed Executive Room with Breakfast, No Smoking
    Stayed 3 nights in November 2019

    Exceptional”

    Good room, well clean, delicious breakfast, nice staff

    Reviewed November 22, 2019

    See room deals

    Hi Ms. Anirachit, Greetings from Best Western Bendix Hotel! Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We look forward on welcoming you back soon. Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded November 22, 2019
    Bendix Hotel
    10.0
    Exceptional
    Icar from Philippines
    Family with young children
    Superior Queen Room
    Stayed 1 night in June 2022

    Exceptional”

    Grand king room suites family of four. Staff are nice. I love our stay all in all.

    Reviewed June 09, 2022

    See room deals

    10.0
    Exceptional
    Roy from Philippines
    Family with teens
    2 Double Bed Executive Room with Breakfast, No Smoking
    Stayed 1 night in December 2019

    The place was excellent”

    Excellent place to stay

    Reviewed December 05, 2020

    See room deals

    8.4
    Excellent
    Eireen from Philippines
    Family with young children
    2 Double Bed Executive Room with Breakfast, No Smoking
    Stayed 1 night in January 2019

    Excellent”

    Staffs are accommodating. The room is clean and very nice. Though the channel in TV is very limited, there’s a mini ref without snacks but with complimentary room bottled water. Very convenient to nearby store like puregold, mercury and Mcdo. A Catholic Church accross the road. Upon sleeping, you’ll hear vehicles if your room is across the road. Breakfast buffet is simple, though in the mezannine, through some stairs. Wondering about the elders who can’t climb up. No swimming pool, can be an attraction to kids. Overall, still recommendable.

    Reviewed January 21, 2019

    See room deals

    Hi Ms. Eireen, We greatly appreciate this review. We will definitely use your feedback to improve our service. We hope to see you again soon! Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded March 16, 2019
    Bendix Hotel
    8.0
    Excellent
    Madelinne from Philippines
    Couple
    1 Queen Bed Superior Room with Breakfast, No Smoking
    Stayed 2 nights in February 2020

    Very good”

    The staff are helpful and accommodating. Free breakfast is okay while the restaurant is really, really great. The only problem is the bed, we noticed little blue strands under the duvet which made us feel somehow unsure of its cleanliness. It may be caused by how the matress cover is cleaned but regardless, it is better to see the bed without these tiny strands.

    Reviewed February 21, 2020

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    Hi Ms. Madelinne! Greetings from Best Western Bendix Hotel! We greatly appreciate this review. We will definitely use your feedback to improve our service. We hope to see you again soon! Sincerely, Ria Sales Supervisor Best Western Bendix Hotel

    Responded February 24, 2020
    Bendix Hotel
    8.8
    Excellent
    Sonia from United States
    Couple
    1 King Bed Premium Non-Smoking
    Stayed 3 nights in February 2020

    Breakfast is the worst the food is cold no selection ”

    I hope they improve their breakfast selection and the mini refrigerator in the room should be out not inside the cabinet

    Reviewed February 28, 2020

    See room deals

    Hi Ms. Sonia, Greetings from Best Western Bendix Hotel! We greatly appreciate this review. We will definitely use your feedback to improve our service. We hope to see you again soon! Sincerely, Ria Sales Supervisor Best Western Bendix Hotel

    Responded February 29, 2020
    Bendix Hotel
    8.0
    Excellent
    remedios from Philippines
    Family with teens
    Stayed 1 night in December 2018

    i thought the room i reserved was good for 4. the king bed just fit for 3 persons. ”

    i also thought that what i paid includes breakfast for 4 pax but when we had our breakfast the hotel staff informed us that only 2 pax was paid. i clearly reserved 1 room for 4 persons. and when i reserved and paid it says breakfast included. i end up paying for the breakfast of my 2 adult children. i will still recommend my friends to check- in in this hotel.

    Reviewed January 03, 2019

    See room deals

    8.0
    Excellent
    Enrique from Singapore
    Solo traveler
    2 Double Bed Executive Room with Breakfast, No Smoking
    Stayed 1 night in December 2019

    You Get Your Money's Worth”

    Location is nice, very convenient to SM City Pampanga and Robinsons Starmills Staff are very accommodating and helpful. Room interiors and furnishings are really good. Classy with a modern touch. The only thing I was not too happy about is the street noise. Noise from vehicles passing by can be heard from the inside thus I was not able to get a good sleep. Please consider using sound proof windows.

    Reviewed January 04, 2020

    See room deals

    Dear Mr Enrique, Greetings from Best Western Bendix Hotel! Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We look forward on welcoming you back soon. Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded January 07, 2020
    Bendix Hotel
    7.6
    Very good
    Faye from Philippines
    Business traveler
    2 Double Bed Executive Room with Breakfast, No Smoking
    Stayed 2 nights in January 2019

    Better than the first visit.”

    We went to Bendix for a second time, first was around the same month last year, and this one recently. Shoutout to the food, breakfast is way better than before, the bread, which I heard they bake themselves and the coffee, it was good. We got the same room as before by coincidence, however, there was still the problem of the toilet that emits the smell from their water outtake (am not sure if that is the official term) is still there. Maybe the sewers of the hotel is very old and very shallow that is why the rooms have that smell. The odor is controlled when you close the toilet door, but you do have to use the toilet and that is where the problem lies. They are also a non-smoking hotel, we reported the smell of cigarette in our floor (3/F)but their only response was to spray it with lysol. We dont need thme to mask the smell of cigarette with another smell of an irritant we want them to be strict with their rules!

    Reviewed January 27, 2019

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    Dear Ms. Faye, Thank you for patronizing our hotel once again. We see to it that your experience is always better than the last. We are delighted that you found our breakfast good and we pride ourselves with the continuous improvement we implement in the property. We would like to apologize for the substandard experience you had from your last visit. We will look into the toilet odor problem and address it as soon as possible. We will also retrain our front office to emphasize that we are a non-smoking hotel upon check in. We would also start charging guests who will not abide by the rule so we can avoid instances like the ones you experience. Again, I would like to thank you for taking the time to put in your honest review. This is a tool for us to continuously improve and we hope to see you in our property again. My sincerest thanks and regards, Joanna

    Show more
    Bendix Hotel
    7.2
    Very good
    Faye from Philippines
    Business traveler
    1 Queen Bed Superior Room with Breakfast, No Smoking
    Stayed 6 nights in February 2019

    Very good”

    It would be my/our third stay at Best Western Bendix. The first stay was okay, the second stay and review are almost the same, although I would like to reiterate the following: 1. The breakfast area is a good place to really have breakfast, although, I think the hotel would need to work on getting rid of those small cockroaches that lurk in the area, they are everywhere - the buffet line, the tables, floors, etc. I believe that anywhere especially with food should be rid of them. 2. The smell of the toilet in room 302 - although again I think that this is not an isolated case, the toilet if kept closed will emit odors from either the toilet bowl or the outflow for water. This is really irritating every time. 3. Ruben's restaurant is a great addition to the hotel, this is one place where good food meets good service. I would like to commend the chef for the great food - I have two brothers for a chef, and I think I know what good food is :)

    Reviewed February 18, 2019

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    Hi Ms. Faye, We greatly appreciate this review. We will definitely use your feedback to improve our service. We hope to see you again soon!" Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded March 16, 2019
    Bendix Hotel
    7.2
    Very good
    Rictor from United States
    Couple
    2 Double Bed Executive Room with Breakfast, No Smoking
    Stayed 4 nights in October 2019

    Much lower quality than Best Western Metro Clark Hotel”

    My experiences from the 2nd -6th Oct below:- Pros: i). Staffs are friendly and eager to help ii). Hotel is newer than the surrounding ones iii).Convenient Location- has a supermarket & a MacDonalds next door; a few minutes jeepney ride from SM Pampanga & Vista Malls plus a church just across the road. iv). Has a cafe on the ground floor that serves dinner (in case when a flood happens and guests cannot leave the hotel). Cons: i. Rooms are small (tiny compared to BW Clark hotel) ii. Properties in the room are not maintained - toilet door creaks, bed has bed bugs, toilet bowl is flushing continuously. iii. I've never got warm water for my 5 days stay there, even with a change of room. The bath's hot water cannot be controlled, no matter how I tried to adjust the water lever, its either boiling or cold water. iv. Hotel staffs are a noise nuisance-constantly talking loudly, shouting across the corridor & making alot of noise throughout the day, even after I've complained about it.

    Reviewed October 07, 2019

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    Hi Mr. Rictor! Greetings from Best Western Bendix Hotel! Thank you very much for your candid review of your recent stay at our hotel. We will definitely use your feedback to improve our service. We hope to see you again soon! Ria Reservations Agent

    Responded October 12, 2019
    Bendix Hotel
    7.6
    Very good
    dennis from Philippines
    Family with teens
    2 Double Bed Executive Room with Breakfast, No Smoking
    Stayed 1 night in December 2019

    Good location. Was able to celebrate Christmas day mass as the hotel was infront of a church”

    Very accommodating personnel and staff. Breakfast was balance and acceptable. I just wish they would provide bar soaps instead of soap gels on plastic caddie where mostly doesn't work

    Reviewed December 26, 2019

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    Dear Mr. Dennis, Greetings from Best Western Bendix Hotel! Thank you for taking time on giving us a thoughtful review. We are glad that you have enjoyed your stay with us and received a wonderful customer service from our staff. We will definitely use your feedback to improve our service. Sincerely, Ria Reservations Agent Best Western Bendix Hotel

    Responded January 03, 2020
    Bendix Hotel
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