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Best Western Congress Hotel

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Excellent8.2
Based on 6 reviews
Best Western Congress Hotel
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Swimming pool
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Fitness center
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Fitness center
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Coffee shop
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9.3 Exceptional location
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9.3Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
Single Room
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  • City view
  • 18 m²
  • 1 king bed
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Congress Executive
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  • City view
  • 22 m²
  • 1 super king bed
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Double Room
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  • City view
  • 20 m²
  • 2 single beds or 1 double b...
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Standard Single Room - Premium Package
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  • 1 single bed
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Standard Double or Twin Room - Supreme Package
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  • 1 double bed or 2 single be...
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Standard Single Room - Supreme Package
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  • 1 single bed
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Standard Double or Twin Room - Premium Package
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  • 2 single beds or 1 double b...
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Verified guest reviews

Agoda Reviews (6)
Booking.com Reviews (349)

4.1

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Excellent
based on 6 reviews
  • Cleanliness 8.3
  • Facilities 8.7
  • Location 9.3
  • Room comfort and quality 8.0
  • Service 6.7
  • Value for money 8.0
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Excellent
based on 1 reviews
  • Cleanliness 6.0
  • Facilities 8.0
  • Location 10.0
  • Service 10.0
  • Value for money 10.0
Very good
based on 4 reviews
  • Cleanliness 8.5
  • Facilities 9.0
  • Location 9.0
  • Room comfort and quality 7.0
  • Service 5.0
  • Value for money 7.0
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10.0
Irvin from United States
Solo traveler
Single Room
Stayed 8 nights in July 2016
Great stay, would repeat”
Overall, my stay here was excellent and I would definitely repeat. Some of the highlights: + Awesome breakfast + Friendly and helpful staff + Nice gym Minor complaints: - Room was not as cool as I would of liked even when I put the AC on full blast - The walls are a little thin
Reviewed August 16, 2016
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8.8
Karekin from United States
Couple
Double Room
Stayed 1 night in June 2016
Good Value”
Great location and breakfast. Close to hrabarag center. Good value for the money. The Hotel is a bit dated. The staff is very hospitable, friendly and responsive.
Reviewed June 19, 2016
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5.3
Edchel from Oman
Solo traveler
Single Room
Stayed 2 nights in March 2016
Disappointing”
Close to republic squre. Restaurant staff are cheerful and polite. There is room service.
Poor service quality. No porter. When they give you your key card, go to your own room and figure out everything by yourself. No greetings from reception staff. Not smiling. Uptight. No air conditioning. only Central heating system and it's suffocating. Complained about it but didn't resolve it. You have to open the window to get cool air. Very noisy from the cars on the street. Banging nose on the corridor. Needs upgrading as hotel is old. Carpet looks dirty.
Reviewed March 31, 2016
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8.3
FRANCISCO from Philippines
Solo traveler
Single Room
Stayed 1 night in October 2014
Excellent Hotel but Mediocre Staff”
Facilities, Location, Food
I stayed at the Best Western Congress Hotel for one night only. The hotel facilities are topnotch, definitely worthy of four star rating except that some staff at the reception and housekeeping failed to deliver the quality of service expected from an upscale hotel. Either they are too inexperienced or simply lazy. The redeeming factors were the friendly staff at the restaurant, the buffet breakfast, and the guy at the lobby bar. Paying a premium price comes with higher expectations specially in terms of customer service.
Reviewed February 16, 2015
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6.8
sadayoshi from Japan
Solo traveler
Single Room
Stayed 2 nights in April 2017
中心部のホテル”
エレバンの中心部にあるホテルです。徒歩圏にレストランやスーパーもあり便利です。朝食は良かったです。帰りにフロントで空港までタクシーを予約してもらいました。料金の確認を行い料金はドライバーに渡すように言われました。タクシーに乗る時にフロントのスタッフをタクシードライバーがこそこそ話をしていたので何か嫌な予感がしましたが、予想通り空港へ到着するとホテルで言われた金額の3倍を要求されました。話し合いますがドライバーは「大きい車だから高い」とか言って15分程やり合いましたが結果1.5倍の金額で手を打ちました。私はいろいろな国へ行きますが、ホテルで呼んでもらったタクシーで揉めたのは初めてです。
Reviewed July 13, 2017
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10.0
juwoon from South Korea
Business traveler
Double Room
Stayed 2 nights in April 2015
가격이 합리적이고 공항 및 시내로 이동하기 편하나, 조식은 서양식 위주로 되어있음 ”
호텔위치가 공항을 포함하여 시내로 이동하기 편하다. 가격이 다른 호텔에 비하여 적합하다. 직원들의 서비스 자세가 좋다.
특별한 불편사항 없었음
Reviewed May 25, 2015
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