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Excellent8.9
Based on6reviews
Best Western Diplomat Hotel
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"This is really great hotel, all the staff are very friendly..."

PaulUnited Kingdom
Interior view
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8.3 Excellent location
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8.3Location
  • Hot tub

  • Sauna

  • Steamroom

  • Bar

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Verified traveler reviews

Agoda Reviews (6)
Booking.com Reviews (288)

7.5

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Excellent
based on 6 reviews
  • Cleanliness 9.3
  • Location 8.3
  • Room comfort and quality 9.3
  • Service 8.7
  • Value for money 9.7
Good
based on 1 reviews
  • Cleanliness 6.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 8.0
Exceptional
based on 3 reviews
  • Cleanliness 10.0
  • Location 8.7
  • Room comfort and quality 10.0
  • Service 9.3
  • Value for money 10.0
Excellent
based on 1 reviews
  • Cleanliness 10.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 8.0
  • Value for money 10.0
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Provided by verified guests of Agoda
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Review language
  • English

Room type
  • Standard
  • Standard Double Bed
  • Standard Twin Bed

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Showing 6 verified reviews
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6.3
Allan from United Kingdom
Business traveler
Standard Double Bed
Stayed 1 night in February 2016
Short business stay”
Breakfast.
Manageable.
Reviewed February 06, 2016
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9.0
Avinash from South Korea
Couple
Standard Double Bed
Stayed 1 night in October 2014
Super weekend break”
Lovely room, excellent SPA facility, lovely breakfast
The stay was very good. One worrying comment: though I booked the two double rooms via Agoda site online, when we arrived at the hotel they informed us that they could not find our bookings! So we were then offered one double room and one twin bed room. As we had no other choice we accepted it. We were told that may be no one may have checked the incoming emails about the bookings. On a positive note, at 7 pm we were offered a change from twin to double bed room. We gladly accepted the offer. One other warning: when you book the room ensure it is in the main building and not in the annex. Particularly when the weather is cold or raining. To use the SPA, restaurant or the bar you will need to come into the main building. Overall, a very good hotel and so are the staff. I would recommend anytime.
Reviewed October 07, 2014
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9.0
ANDREW from United Kingdom
Solo traveler
Standard
Stayed 1 night in December 2011
very nice hotel indeed”
large clean rooms, friendly staff
I stayed one night. Check in was quick and efficent by friendly bar man (this is where reception was taking place that day due to the fact that the hotel was very quiet). The room I had was large and clean. Tea and coffee making facilities were in the room. The only critiscsm about the room was that teh TV was a large bulky old fashioned one that was not equipped for the changes made in the UK to digital TV (limited channels). Flat screen LCD TVs do not cost very much so no real excuse for not changing the model. The bathroom was a good size with a bath and overhead shower. Breakfast was included and was served warm to the table and tasted freshly cooked. Small fitness room available with a very small clean pool. I would stay her again without doubt but it would be good to see the TVs upgraded.
Reviewed January 21, 2012
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9.7
ANDREW from United Kingdom
Couple
Standard
Stayed 1 night in December 2011
excellent hotel”
staff were fantastic
from entering reception, smile on arrival, fantastic room, free wi fi, lovely bed, bathroom good, well furnished, warm,bar staff very polite, manager very welcoming, great personality, entertainment 1st class, very friendly atmosphere, and the breakfast was absolutely superb, cooked to perfection,can't wait to go back. excellent leisure facilities, you will love this place
Reviewed January 20, 2012
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10.0
ANDREW from United Kingdom
Couple
Standard Double Bed
Stayed 1 night in December 2011
excellent”
rooms
the rooms were huge, very accommodating, 3 piece suite,lovely bathroom, very warm room, lovely bed, staff were excellent, bar, reception, manager entertainment was fantastic would stay again no problem, leisure facilities good, plenty of parking spaces excellent food, breakfast great looking forward to go back soon, you will not be dissapointed.
Reviewed January 20, 2012
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9.7
Susan from United Kingdom
Family with teens
Standard Twin Bed
Stayed 2 nights in January 2012
Excellent hotel”
swimming pool and large family room
All the staff were helpful and the room was clean and tidy.
Reviewed January 08, 2012
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