Best Western Felicity Hotel
Best Western Felicity Hotel
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"Very good generally."

Andrade

April 21, 2018

Superior Queen - Bed Best Western Felicity Hotel
Superior Queen - Bed
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Interior view Best Western Felicity Hotel
Interior view
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Interior view Best Western Felicity Hotel
Interior view
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Swimming pool [outdoor] Best Western Felicity Hotel
Swimming pool [outdoor]
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See map Best Western Felicity Hotel
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Excellent
Location
8.3
See all 43 photos Best Western Felicity Hotel
See all 43 photos
Removed from saved list
2017

Best Western Felicity Hotel

Excellent location
Stay in the heart of Shenzhen - See what's nearby
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Very good
From 3949 reviewsSee what guests said
7.5
Recommended by 83% of guests
  • 220 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
This property is in high demand!Booked 17 times in the last 24 hours
Superior Twin Bed
Superior Twin Bed
...
  • City view
  • 28 m²/301 ft²
  • 2 double beds
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Executive King
Executive King
...
  • City view
  • 32 m²/344 ft²
  • 1 queen bed
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Connect Family Room
Connect Family Room
...
  • City view
  • 56 m²/603 ft²
  • 2 queen beds and 1 king bed
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Superior Suite
Superior Suite
...
  • City view
  • 56 m²/603 ft²
  • 1 semi double bed
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Superior Queen
Superior Queen
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
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Deluxe King Bed
Deluxe King Bed
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Standard Room
Standard Room
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds and 1 king be...
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • City view
  • 30 m²/323 ft²
  • 2 double beds
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Standard Suite
Standard Suite
...
  • City view
  • 54 m²/581 ft²
  • 1 queen bed
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Deluxe Suite with King Bed
Deluxe Suite with King Bed
...
  • City view
  • 56 m²/603 ft²
  • 1 queen bed
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More about Best Western Felicity Hotel

More about Best Western Felicity Hotel

"The view in our room is as always wonderful."

Reviewed February 22, 2018

Wendy from Sweden

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
HaiGuan Hotel Restaurant
180 m Chinese
360o Bar, Restaurant and Lounge Shangri-La Hotel Shenzhen
390 m Chinese, Grill, International
Xiang Gong
390 m Chinese
Fast food
Fast food
Ou Mi Ge Mexican Restaurant (JiaNingNa)
730 m Fast food, Mexican
YiFen Wu (WanXiangCheng)
930 m Fast food, Italian
Pizza Hut (WanXiangCheng)
1.0 km Fast food, Pizza
Asian cuisine
Asian cuisine
Shang Palace Shangri-La Hotel Shenzhen
360 m Asian, Chinese
Coffee Garden Shangri-La Hotel Shenzhen
390 m Asian, Chinese, European
Chinese Restaurant - 1881
710 m Asian, Chinese

What they offer

"Staff very helpful, hotel very clean"

John from Australia

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3949)Booking.com Reviews (2398)
7.5
Cleanliness7.4
Facilities6.9
Location8.3
Room comfort and quality7.4
Service7.3
Value for money7.7
Provided by verified guests of Agoda
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Showing 3194 verified guest comments
12345
8.8
Excellent
Karl from United Kingdom
Couple
Superior Queen
Stayed 1 night in September 2018
A good hotel close to the border. ”
This is definitely not a 5 star hotel. The lobby might fool you but the rooms are getting old and battered. It is however a nice hotel and the view of the city is awesome. The bed and bath were both nice and the dressing gowns too. The TV isn't big enough though and not a lot of channels. You can access Whatsapp and other western websites though through their wifi. Our only problem was that they make you wear a swimming cap in the pool, they say it's Chinese Law. It's not relaxing being told what to do at the pool like that. There are far worse things you could do in a pool than not cover your hair. You have to walk north west from Lo Wu and go up some escalators and then cross a bridge to get there, it should take 10 mins. We'd stay again if the price dropped a little.
Reviewed September 03, 2018
5.6
Lee from Malaysia
Couple
Superior Twin Bed
Stayed 2 nights in August 2018
Near Luohu metro and railway station”
Old hotel but location is good, convenience for those who want to go Hong Kong & Guangzhou. Bed is comfortable., 7-11 just next to hotel lobby, overall value for money.
Reviewed August 26, 2018
8.8
Excellent
Sebastien from China
Family with young children
Superior Twin Bed
Stayed 1 night in August 2018
Good value”
The hotel is a bit old, but overall it is well maintained, the location is convenient. The staff speak decent english and do their job well.
Reviewed August 20, 2018
8.4
Excellent
WONG from Hong Kong
Couple
Superior Queen
Stayed 1 night in August 2018
Great location”
Bargaining price with strategic location
Reviewed August 10, 2018
4.8
Kerry from Australia
Family with young children
Deluxe Twin Bed
Stayed 4 nights in July 2018
Acceptable”
Pros: close to lohou shopping centre and train station Cons: Staff are rude with the exception of concierge. I am a glutton for punishment i keep returning to this hotel because of the close proximity to the shopping centre. Not anymore...the staff have no customer service skills. It would seem whom ever is training their staff from the top down are doing an awful job. Perhaps they should look at employing a westerner who have the smarts to teach correctly.
Reviewed July 24, 2018
7.6
Very good
Kathleen from Philippines
Business traveler
Superior Queen
Stayed 2 nights in May 2018
Location. Value for money. Getting old though.”
I use to frequent this hotel but if you’re looking for a basic, no frills stay, then this is it. Even breakfast choices have diminished in quality.
Reviewed July 11, 2018
8.0
Excellent
Jude from Singapore
Business traveler
Superior Twin Bed
Stayed 1 night in July 2018
Nice hotel, but gym is a let down”
If you're looking to get a reasonable workout from the gym, you can forget it. Whoever setup the gym has no idea what equipments are required for a proper gym. Most of the equipment are cheap machines that doesn't work well. Seems like the gym is just setup with the bare minimum to fulfil the star rating requirements. The rest are fine.
Reviewed July 10, 2018
9.6
Exceptional
Harijanto from Indonesia
Family with teens
Superior Twin Bed
Stayed 2 nights in July 2018
Nice Stay”
Rooms were clean with no odors. Linens were clean too. The front manager and staffs were kind and helpful.
Reviewed July 08, 2018
10.0
Exceptional
Inge from Hong Kong
Family with young children
Superior Twin Bed
Stayed 2 nights in June 2018
Love this hotel!”
I stay in this hotel for 3D 2N. the room is so spacious, clean and my room has a great city view. i love this hotel.
Reviewed July 04, 2018
8.0
Excellent
edy from Indonesia
Business traveler
Superior Twin Bed
Stayed 2 nights in September 2017
kamar cukup besar”
hotel tua tapi pelayanan sangat bagus
Reviewed July 04, 2018
7.6
Very good
edy from Indonesia
Business traveler
Superior Queen
Stayed 1 night in October 2017
harga cukup terjangkau”
hotel cukup tua tapi pelayanan lumayan bagus
Reviewed July 04, 2018
7.6
Very good
CHULSEOK from South Korea
Family with young children
Superior Twin Bed
Stayed 1 night in June 2018
Good value for money with convenience but bit old”
We live in Hong Kong and travel to Shenzen with my family including 2 & 4 year old girls. If you know the short cut from the Louhu border station, you can walk in like mins. We did it once but kids were got tired. There's a Seven Eleven in 1st floor so it's quite convenient to by anything. We had dinner buffet in the lobby lounge 'Seamaster' and the quality was quite good considering the price we paid. (they have hot corner and cold corner with fresh cut & grilled by chef on the station - Free flow of beer, wine, whiskey, soft drinks and Sake) If I go to SZ next time, I think this will be the one of options I might consider to go again. But if you want to enjoy and relax focusing on the hotel, this will not be right option. But if you don't want to pay much and enjoy relevantly good quality, it will be the considerable option (based on your personal standard of quality)
Reviewed June 28, 2018
9.6
Exceptional
Jee from Malaysia
Family with young children
Deluxe King Bed
Stayed 2 nights in June 2018
Value for money”
Great location near the Mrt and railway station but bit outdated furnishings
Reviewed June 28, 2018
8.4
Excellent
Djuhen from Indonesia
Family with young children
Stayed 2 nights in June 2018
good location ”
near to shopping mall and border to Hongkong
Reviewed June 21, 2018
6.8
Good
Etienne from Hong Kong
Business traveler
Superior Twin Bed
Stayed 1 night in June 2018
Best value Hotel at Lowu ”
Definitely not 5 star hotel, more likely 3 stars at max for European standards but the Shangri La opposite also rated 5 stars is much more expensive (and should be a 4 star place). Problem is these buildings are old and need constant renovations. Mattress is super hard so not the best sleep in town, but other than that breakfast is nice, pool is ok, location is good, has a convenience store in the lobby. It's a value hotel and I only recommend that place if you pay less than USD100 per night.
Reviewed June 21, 2018
6.0
carmen from Malaysia
Business traveler
Deluxe King Bed
Stayed 1 night in May 2018
Above average”
room smells bad, guessed they allowed guest smoking inside room
Reviewed June 11, 2018
10.0
Exceptional
Thunkamon from Thailand
Business traveler
Superior Queen
Stayed 1 night in May 2018
Good hotel and good area.”
The staff are so nice and the breakfast also good. I enjoyed a lot there.
Reviewed June 08, 2018
10.0
Exceptional
Thunkamon from Thailand
Business traveler
Superior Twin Bed
Stayed 1 night in May 2018
Good hotel in good area”
The staff are so nice and the breakfast also good. I enjoyed a lot there.
Reviewed June 08, 2018
9.2
Exceptional
John from Australia
Business traveler
Superior Suite
Stayed 2 nights in April 2018
GOOD HOTEL”
CLEAN HOTEL, VERY GOOD AND CLOSE TO AMENITIES
Reviewed June 04, 2018
9.2
Exceptional
John from Australia
Business traveler
Deluxe King Bed
Stayed 3 nights in April 2018
GOOD HOTEL FOR THE MONEY”
STAFF VERY HELPFUL CLOSE TO BUS STATIONS AND METRO.STAY HERE ALL THE TIME
Reviewed June 04, 2018
12345
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