Best Western Grand Hotel Hong Kong
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Best Western Grand Hotel Hong Kong

23 Austin Avenue, Tsim Sha Tsui, Hong Kong, Hong Kong
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    Lobby Best Western Grand Hotel Hong Kong
    Interior view Best Western Grand Hotel Hong Kong
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    Exterior view Best Western Grand Hotel Hong Kong

    Best Western Grand Hotel Hong Kong Reviews

    7.1
    Very good
    /10
    (6874 reviews)See what guests said
    8.0
    Very good

    "Clean rooms."

    Edvel R.

    -

    October 30, 2018

    7.4
    Very good cleanliness

    Things you’ll love about Best Western Grand Hotel Hong Kong

    Things you'll love

    • 370 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.8
    See map
    Very good location - Inside city center
    Popular
    Nearby
  • Hong Kong Museum of History300 m
  • Temple Street Night Market570 m
  • Lan Kwai Fong3.16 km
  • Victoria Peak (The Peak)4.37 km
  • Victoria Harbour5.05 km
  • Nan Lian Garden5.36 km
  • Ocean Park7.6 km
  • Hong Kong Disneyland13.38 km
  • Po Lin Monastery27.96 km
  • Ngong Ping 360 Cable Car28.41 km
  • Don't miss out!

    15 travelers are looking at this property right now | 24 travelers have booked today.

    Value for money7.0
    Distance to city center0.0 Km
    Location rating7.8
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport24.6 km

    Rooms available at Best Western Grand Hotel Hong Kong

    Superior Queen or Twin Room
    Superior Queen or Twin Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Superior Queen or Twin Room with One Free Breakfast
    Superior Queen or Twin Room with One Free Breakfast
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Standard Queen or Twin Room
    Standard Queen or Twin Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Standard 2 Single beds
    Standard 2 Single beds
    ...
    • Shower
    Enter dates to see prices
    Premium Room 2 Single Beds Park View
    Premium Room 2 Single Beds Park View
    ...
      Enter dates to see prices
      Superior 2 Single Beds Park View
      Superior 2 Single Beds Park View
      ...
      • Shower
      Enter dates to see prices
      Premium Room 2 Single Beds
      Premium Room 2 Single Beds
      ...
      • Shower
      • 2 single beds or 2 single b...
      Enter dates to see prices
      Deluxe Double or Twin Room
      Deluxe Double or Twin Room
      ...
      • Room size: 15 m²/161 ft²
      Enter dates to see prices
      Superior 2 Single Beds City View
      Superior 2 Single Beds City View
      ...
      • Shower
      Enter dates to see prices
      Deluxe 2 Single Beds Room City View
      Deluxe 2 Single Beds Room City View
      ...
        Enter dates to see prices

        What people love about Best Western Grand Hotel Hong Kong

        • 10.0
          Exceptional

          "The rooms, general lobby and proximity to the beach make it the only choice in Boracay."

          Peter

          |

          January 14, 2019

        • 10.0
          Exceptional

          "Same good quality in every city."

          Artem

          |

          January 14, 2019

        • 6.4
          Good
          Location

          "Good location."

          Gail

          |

          July 5, 2018

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        More about Best Western Grand Hotel Hong Kong

        More about Best Western Grand Hotel Hong Kong

        6.0
        Review score

        "Nice and clean hotel"

        soontaree

        |

        January 9, 2019

        Read more reviews

        An overview

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        What they offer

        10.0
        Exceptional

        "All facilities too good at offered prices, I AM HAPPY TO STA..."

        ALOK

        |

        December 30, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Chinese cuisine
        Chinese cuisine
        Lan Heung Noodles
        120 m Chinese
        Ho Ho Shanghai Restaurant
        210 m Chinese
        Hao De Lai Xiao Long Bao Dian
        260 m Chinese
        American cuisine
        American cuisine
        Madam S'ate
        640 m American, International
        Roccos Pizzeria
        660 m American, Italian, Pizza
        Bostonian Seafood & Grill
        680 m American, European, Seafood
        Asian cuisine
        Asian cuisine
        Inakaya Japanese Restaurant
        190 m Asian, Japanese, Sushi
        Ganbei Yakitori Restaurant
        220 m Asian, Barbecue, Japanese
        Nomads
        230 m Asian, Mongolian, Vegetarian

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Reviews of Best Western Grand Hotel Hong Kong from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (6874)Booking.com Reviews (1967)
        7.1
        /
        10
        Cleanliness7.4
        Facilities6.5
        Location7.8
        Room comfort and quality6.5
        Service7.2
        Value for money7.0
        All languages
        All guests (6874)
        All room types
        Showing 5073 verified guest comments
        12345
        8.0
        Excellent
        Diana from Australia
        Couple
        Standard Queen or Twin Room
        Stayed 2 nights in September 2018

        Budget Traveller”

        Photos of hotel make it look wonderful but on arrival the hotel shows signs of age and dated.

        Reviewed May 18, 2019
        9.6
        Exceptional
        Emmanuel from Philippines
        Family with teens
        Standard 2 Single beds
        Stayed 2 nights in May 2019

        Hk 5-day Trip”

        Great place, near MTR, everything is accessible.

        Reviewed May 22, 2019
        10.0
        Exceptional
        Marcella from Indonesia
        Group
        Standard Queen or Twin Room
        Stayed 1 night in March 2019

        Exceptional”

        All staffs are very professional and speak English very well, so it easy to communicate with them. The location is not too far from Jordan station, only 5-10 mins by foot. I got a room upgrade so the room is bigger than the one I booked. Very happy and satisfied staying here. Recommended hotel when you are visiting Hong Kong.

        Reviewed March 16, 2019
        5.2
        Mylene from Philippines
        Family with young children
        Standard Queen or Twin Room
        Stayed 5 nights in May 2019

        Good location but very small room”

        The location is good because the hotel is just walking distance to Jordan MTR Station but room is very very small that you even cannot open a large luggage. Sorry but we really got disappointed. The picture is deceiving. 🙁

        Reviewed May 08, 2019
        7.6
        Very good
        Pauline from Hong Kong
        Solo traveler
        Stayed 2 nights in June 2018

        Just Average”

        The price point is the main reason why I booked this hotel. Though I must admit that the rooms are musty and old. I am kind of picky on how hotels are clean and I must say it is so-so. For the price though you can’t find anything in TST.

        Reviewed April 30, 2019
        8.8
        Excellent
        Artem from Russia
        Solo traveler
        Standard 2 Single beds
        Stayed 1 night in February 2019

        Always good”

        Close to eating and drinking spot. Literally surrounded by them

        Reviewed May 09, 2019
        9.2
        Exceptional
        Artem from Russia
        Solo traveler
        Standard 2 Single beds
        Stayed 1 night in February 2019

        Always good”

        Choosing that hotel all the time when i have to stay couple of the days in HK

        Reviewed May 09, 2019
        5.6
        Mylene from Philippines
        Family with young children
        Standard Queen or Twin Room
        Stayed 5 nights in May 2019

        Too small room”

        The size of the room is so small and was really disappointed 😢

        Reviewed May 09, 2019
        8.8
        Excellent
        MOHAMMAD from Bangladesh
        Business traveler
        Standard Queen or Twin Room
        Stayed 1 night in April 2019

        Short but Good stay”

        During my short official trip, I found the hotel really a value for money place. Location is perfect. All required facilities are available. Room was small but I cannot complain for the money I stayed there. Only 1 disturbance I had was the toilet. The toilet was so small and specially the sitting area in commode, a persona can hardly sit or even move a bit. It was very uncomfortable and was not useful for a person of my physical structure. It can only fit a regular person with Chinese origin with in 5' height! Rest of the experience was good for business traveler.

        Reviewed April 21, 2019
        7.2
        Very good
        KARNTHIDAPORN from Thailand
        Couple
        Standard Queen or Twin Room
        Stayed 1 night in March 2019

        Nice location, comfortable facilities”

        Pros-500 m from the airport bus stop - 600 m from Jordan MTR station - there are many restaurant and convenient store nearby - there is one 24 h breakfast shop nearby (150-200 m) but tast is just soso Cons- small room and restroom (normal for this area) - carpet inside the room that it make me concern about cleanliness

        Reviewed March 31, 2019
        8.0
        Excellent
        Manish from India
        Family with young children
        Standard Queen or Twin Room
        Stayed 5 nights in March 2019

        Decent hotel with good location”

        The location is good with several eating joints and market places close by. Although we could not enjoy the eateries much being vegetarian, but there are some Indian restaurants too within walking distance. Our requirement from the hotel was limited as we spent all days outside of the hotel and would come only to crash at night. The rooms are small though, but we were prepared since we had read the reviews before booking. The staff was pleasant with whatever little we needed. The only drawback being that the breakfast menu was boringly consistent with absolutely no variety and change from one day to the other. The menu could be expanded a bit and should also have variety. Additionally there was little to choose from the menu to call for in the room. Overall a decent stay keeping in mind the location and cost.

        Reviewed March 30, 2019
        8.0
        Excellent
        supawan from Thailand
        Couple
        Standard Queen or Twin Room
        Stayed 2 nights in March 2019

        Breakfast Buffet line”

        Overall of hotel facilities meet satisfaction. Only the breakfast buffet line need for improvement : The food needs more variety as if you stay more than 2 days you will get bore about it. The Toaster machine setting at high level once you toast the bread, it mostly burnt and cannot eat it.

        Reviewed March 21, 2019
        7.6
        Very good
        SHIBU from China
        Solo traveler
        Stayed 1 night in March 2019

        A budget hotel with tiny rooms”

        For the price i paid, for an overnight stay with minimum luggage it was perfect. Everything was tiny. Be it rooms, beds, toilets etc. I saw the smallest fridge of my life in this room. Other than the tiny factor everything was clean and in order with clean towels, beds , free toiletries etc. However Agoda messed up my booking with incomplete information about request like non smoking / non smoking rooms , single / double beds , early / late arrivals etc. This isn’t happening for the first time with me for the first time. When making a booking on Agoda I expect the booking to be direct or Agoda to communicate with the hotels about booking and additional request etc. The booking voucher to me clearly shows these information. However the booking voucher that goes to hotel doesn’t have these requests. So hotels aren’t able to process our needs appropriately. This is because recently I got to know most of the rooms on Agoda aren’t direct booking by Agoda to hotel , but through some others agents / vendors who list their inventory through Agoda platform. In fact the hotels doesn’t even know the booking was made on Agoda. When we arrive at front desk for checkin the staff sometimes cannot find our booking, or the special request. If we say we have made booking through Agoda or have these special request or even show these on our booking voucher, they simply say our booking isn’t from Agoda and they have no idea about we are speaking. I just hope Agoda finds some solution to these communication gaps.

        Reviewed March 10, 2019
        6.4
        Good
        Madhusudan from India
        Business traveler
        Standard Queen or Twin Room
        Stayed 1 night in March 2019

        FUNCTIONAL”

        If you are visiting Hong Kong for a day, and looking for a place to stay for one night, then this property is useful. The location is central, that is all. The rooms are tiny and spartan. The breakfast is awful. Check in and check out are efficient.

        Reviewed March 09, 2019
        9.2
        Exceptional
        Oliver from Philippines
        Couple
        Standard Queen or Twin Room
        Stayed 3 nights in November 2018

        room size is so small”

        Cons: The room size is too small. Not good for family. Also no bidet on the comfort room. Pros: hotel is near all establishments in TST. Also friendly staffs and clean room. Fast internet, breakfast.

        Reviewed December 06, 2018
        8.0
        Excellent
        Anita from Norway
        Couple
        Stayed 3 nights in May 2018

        Good value for money at a GREAT location!”

        Perfect location, walking distance to everything including MTR to get anywhere around the city. Rooms are somewhat small, but that's expected in Hong Kong. All in clean and simple rooms for a great value!

        Reviewed July 21, 2018
        7.2
        Very good
        jan from Netherlands
        Business traveler
        Standard 2 Single beds
        Stayed 4 nights in March 2019

        rooms are very small - really too small - shoes box type”

        rooms are tiny and no cupboard to hang clothes only hooks location is great lots of restaurants n shopping around

        Reviewed May 05, 2019
        6.4
        Good
        Yurachat from Thailand
        Couple
        Standard Queen or Twin Room
        Stayed 2 nights in February 2019

        The room is too small but in great location”

        Our stay at the hotel is good eventhough the room is very small. The bathroom is also small. The room is clean, the bed is comfy. The location of the hotel is good only 5 min walks to Jordan MRT Station. There are lots of restaurant and convenience store nearby.

        Reviewed February 20, 2019
        10.0
        Exceptional
        jonel from Philippines
        Family with young children
        Standard 2 Single beds
        Stayed 2 nights in January 2019

        All positive reviews got it right”

        Location is perfect (near mtr jordan station exit d). The room was very clean and pleasant. They have very accomodating staff. Delicious and cheap buffet breakfast. A well organized and safe luggage deposit area. Everything was great!

        Reviewed January 28, 2019
        7.2
        Very good
        Nicholas from Singapore
        Solo traveler
        Standard 2 Single beds
        Stayed 4 nights in January 2019

        Value for Money”

        The hotel has a high volume of PRC visitors. Its reasonably priced compared to many others in Kowloon and Hong Kong & is close to Knutsford Terrace, which is like Kowloon's version of Lan Kwai Fong. Its not too far from Jordan and TST subway stations and good positioning for access to Kowloons markets such at Temple Street and Ladies Market. Rooms are a little constrained for size and bathrooms are small, the staff are generally cordial, daily room cleaning. A small restaurant that serves a buffet breakfast, you pay extra. Its close to shops and cafes.

        Reviewed January 26, 2019
        12345
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        Best Western Grand Hotel Hong Kong
        |Very good 7.1
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        • Very good location
        • Hong Kong Museum of History
        • Jordan MTR Station is within 0.33 km