Very good 7.0
Based on 3863 reviews

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About this property


Located in the busiest shopping and entertaining district, Tsim Sha Tsui, Best Western Grand Hotel shares close proximity to Jordon M`TR stations. The hotel is conveniently located with a 45-minute drive to Hong Kong International Airport, a five-minute walk to Nathan Road, and tons of landmarks and attractions such as the Star Ferry Pier, HK Culture Center, and the Jade Market nearby. The hotel is a 29-story building with 396 guestrooms offering city views. All rooms are equipped with modern amenities to fit your needs. To make your stay even more convenient, the hotel provides room and laundry services. Spend your day in the city or savor international cuisine at the hotel's restaurant, Little Paris. Whatever the reason for your stay, Best Western Grand Hotel will make it a good one.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 130 HKD
Breakfast Charge (when not included in room rate): 108 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 25.3 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 29
Number of Restaurants: 1
Number of Rooms : 396
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2012
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type
Very good

based on 3863 reviews
  • Cleanliness 7.4
  • Facilities 6.6
  • Location 7.8
  • Room comfort and quality 6.5
  • Service 7.3
  • Value for money 6.9
  • Food and dining 6.1
Sort by

John from Philippines
Family with young children
Standard Queen or Twin Room
Stayed 2 nights in September 2016
Can be better
Reviewed October 01, 2016

Xie from Singapore
Stayed 3 nights in July 2013
Bellboy rude
Room small, shower room small, no cabinet to hang our clothes, no walking space with luggage opened. Bell boy has not very nice attitude. When helping to get taxi for us to the airport, he simply throw all our luggage in to the boots.
Reviewed October 01, 2016

TEO from Singapore
Stayed 3 nights in September 2016
Convenient location
Convenient location, near to Jordan station. Room is slightly smaller but has all the basic amenities provided. Has lots of eateries nearby, so won't go hungry. Staff was friendly as well.
Reviewed October 01, 2016

Pak from China
Solo traveler
Stayed 1 night in June 2016
won't book again
room too small
Reviewed September 29, 2016

Mark from Singapore
Business traveler
Stayed 3 nights in May 2016
Awesome location
Very close to food, very close to train station and best of all ... the night market.
Reviewed September 29, 2016

Fremont from Philippines
Stayed 1 night in October 2015
Very small space.
Reviewed September 28, 2016

SYED from India
Business traveler
Standard Queen or Twin Room
Stayed 2 nights in September 2016
Not at all worth staying
I really shock to see such small room as it was showing in website big room I think I will never ever again stay in that Hotel. not worth paying so much for such small room. and Breakfast was not given complementary this really disappointing
Reviewed September 26, 2016

Gilbert from Philippines
Stayed 2 nights in August 2014
Value for Money
It is always nice to stay in best western overseas. Hope you can do the same for manila. Brand is good but execution in philippines is not so good
Reviewed September 25, 2016

VUI from Malaysia
Solo traveler
Stayed 3 nights in March 2016
Good location
Long wait at the reception due to limited front desk staff
Reviewed September 24, 2016

Paiboon from Thailand
Business traveler
Stayed 2 nights in September 2016
very small room but clean
very small room but clean. not too far from nathan road. walking distance about 5 minutes.
Reviewed September 24, 2016


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