Great experience ”

Best location for someone who wants to explore more of Downtown Chicago. Not so close from the O’hare airport. But this hotel is near all the famous landmarks, including the Bean and the parks, Navy Pier. Beautiful view from my room on the highest 9th floor. Nice staffs, good amenities. Recommended and will definitely stay here in the future when I come to visit again. Thank you!

Best Western Grant Park”

The hotel is well situated to transportation, if needed, but within walking distance of major attractions...You could see into Grant Park and Lake Michigan. The staff were friendly and helpful, even looking up addresses and hours of nearby restaurants and taverns. Housekeeping services were more than adequate. The elevator was loud, and a little scary.

Best Western Grant Park Hotel”

We rented a room here on New Year's Eve and got a great deal. We could easily see the fireworks from our window and it was an easy walk to just about anywhere we needed to go. I would definitely recommend this hotel and will probably stay here again next time we visit Chicago.

Great Race Base”

Used the hotel for the Chicago Marathon weekend. Great location, across from Grant Park. Convenient to both bus and train transport. Staff were excellent, and the room clean and comfortable. The hallways, though, are showing signs of age.

Election Night at the Best Western Grant Park”

The staff was the highlight. Maisha, the front desk person, was most helpful - even before we arrived - and remembered my name and specifics when I called the morning of. She volunteered that my room was ready for me - at 8:00 am - much to my surprise! The staff was friendly and helpful - even after I suffered a rather severe cut on my foot in their room. The rooms were nothing special - the couch was tattered - the amenities out-dated; but the proximity to the park and the loop was worth the trade-off. The rooms do not have Wi-fi - making computer access inconvenient...although they did provide two pc's in the lobby for public use. Overall - we tremendously enjoyed our stay - mostly because of the amazing timing of being in Chicago - on the lake front - the night Barack Obama was elected!!

Convient Location”

5 minutes to Rosevoolt station for red, orange & green line. Go downtown and Midway Airport at door steps. Hotel is spacious. Good for the price paid. Park and Michigan Lake is 10 min walk. Spring & Summer time will be even better.

simple hotel at good location”

Before we arrived at the hotel I double-checked with agoda if there will be any tax to be charged from the hotel. I got a confirmation that charges is included in hotel tax. One day before arrival I called the hotel directly to check if my reservation was known and if we had two beds as the meaning of double bed was unsure to me. The hotel confirmed my reservation and that two beds were in the room. On our arrival we have been greeted and checked in. The room was pretty small but we didn't want to stay in the room the whole day anyway. When asking how to get to Oakbrook mall or Stratford mall we have been told to go by cab as it was not possible to go by train or bus. We trusted the info and paid 50 usd to get to the first mall. When we wanted to go the the other mall we paid another 40 usd and found out later that there was a bus going to a Metra-station where a train was going to down-town Chicago....you can imagine we were quite unhappy with the info the hotel provided. Also when we asked for coin laundry they could not give any info., when asking how much a cab to airport would be they couldn't answer. What kind of a hotel is this?? For me these are standard questions which should be answered with ease. The nice thing was free Internet but that's about it. The location on south Michigan is pretty good if you want to go shopping on State street or north Michigan. State street is better for shopping. ask for special visitor card at Macy's and Bloomingdales so you can save 11% tax except for cosmetics and other selected items.

Chicago on a budget!!”

It was a bit of a hike to central downtown but with all the sights along the way, we found it worth it. There is so much to do, museums, planetarium, Soldier Field and park system within a few blocks. Excellent restaurants within a couple of blocks and a great little wine bar around the corner. The free Tram system was a great feature as well and it came right into the hotel's area. The El was about 2 blocks away and Union Station cost $10 for a cab. The cafe next door was very handy and reasonable.

Very good”

Lack of facilities. Hopefully they have a basic room needs like microwave and fridge. We woke up in the middle of the night with people arguing outside our room. We can hear people yelling from the outside. You can smell inside the room that someone is smoking weeds around (from the different room I guess) which is such an annoying thing for us since we have a 5mos. Baby. Style and cleanliness of the room was okay other than the issues we had. No exclusive hotel parking was such a big disappointment too!

Nice Trasnit”

Had a comfortable stay, about 30 mins drive from the airport, in the heart of downtown Chicago, great place for business

Great location”

It is clean and located at a convenient location to attend my conference meetings which were held in the nearby hotels. Reasonably priced is the reason I chose to stay here. I have no regrets, and will definitely stay here again the next time I have any functions to attend nearby. The staffs are friendly and helpful. Well done!!

Greatly located hotel south of the city center”

Clearly: this hotel needs re-modeling. The rooms are clean, but old. The Lobby is out-dated. The restaurant is not good, the personnel just does the job, no more no less. Inexpensive, but you realize why. But dont get me wrong: The hotel location is great, and everything is clean. However. Best Western needs to invest heavily to make me coming back.

A little small but accommodating ”

Your best bet is to just Valet your car parking is almost impossible, but the staff is very friendly. And the in-house restaurant is well worth it. The portion size and taste was great.

Very good”

only issue i had was that i did not know there was $50 parking per night. not sure if it was said anywhere so that could have been my own poor research. otherwise very friendly staff and accommodating.

Excellent”

The staff at the front desk was extremely friendly. Great location. Only problem was the construction work at the hotel..it was noisy In the morning. No complimentary breakfast.

Great value ”

Clean, comfortably furnished, outstanding front desk and maid staff. For the price, it is an outstanding value

Nice hotel”

Nice one for real! Clean and tidy, stuff all friendly and great location! Worth the price!

Located in downtown.”

front desk staff are not professional, don't know what they are doing needs assistance for everything from front desk supervisor who will not be available all time. I was staying more than 3 hours for check in, entered hotel at 2pm, they said check in time is 3pm, fine I was waiting for 3pm, at 3 pm they said non smoking not available, until 4pm no room allocated for me even I accepted smoking room. After so many discussion with many people Supervisor came in to picture and sorted out all and allocated a smoking room at 5pm.

nice hotel nice location”

there is not internet in our room, i have to down to the lobby to connect my phone and laptop. all the oters are nice and well. 50 capitals is too much to say to the hotel. nice hotel nice location nice bed and nice......................................................

Affordable and Great Location”

Like they say, the only thing that matters about real estate is the location and this hotel is great in that sense. However, it is a bit long in the tooth in terms of facilities - example being that only 1 lift is available to serve all floors and sometimes this could be a wait