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7.3

Very good
/10
(45 reviews)See what guests said
24-hour front desk1
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Kinopalatsi Cinema

30 m

Aleksis Kiven patsas

80 m

Finnish National Theater (Suomen Kansallisteatteri)

80 m

Helsinki Icepark

80 m

Rautatientori

80 m

Popular landmarks
Helsinki Central Railway Station

260 m

Helsinki Cathedral

330 m

Helsinki Senate Square

340 m

The Esplanadi Park

380 m

Old Market Hall

560 m

Closest landmarks
On the Rocks

60 m

Arctic Icebar

130 m

Karttakeskus Aleksi

130 m

Club Uniq

130 m

Finnish National Museum of Art

150 m

Best Western Hotel Carlton

"A good place in the heart of the city"

jon - December 7, 2021
Exterior view Best Western Hotel Carlton
Interior view Best Western Hotel Carlton
Interior view Best Western Hotel Carlton
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Best Western Hotel Carlton

Kaisaniemenkatu 3, Helsinki City Center, Helsinki, Finland, 00100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Helsinki City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Temppeliaukio Church. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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  • 110 meters to public transportation

  • Located in heart of Helsinki

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Value for money6.9
Location rating8.8
Nearest airportHelsinki Airport (HEL) - Finland
Distance to airport16.7 km

Rooms available at Best Western Hotel Carlton

2 Single Beds with No Windows, No Smoking
2 Single Beds with No Windows, No Smoking
...
  • Room size: 21 m²/226 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
1 Single Bed No Smoking
...
  • Room size: 20 m²/215 ft²
  • 1 single bed
Enter dates to see prices
2 Single Beds, No Smoking
...
  • Room size: 20 m²/215 ft²
  • 2 single beds
Enter dates to see prices
Economy Twin Room with No Window
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Quadruple Family Room
...
  • Room size: 36 m²/388 ft²
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1 Queen Bed No Smoking
...
  • Room size: 21 m²/226 ft²
  • 1 queen bed
Enter dates to see prices
Single Room with No Window
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
ECONOMIC NO VIEW
...
    Enter dates to see prices
    Family Room - Breakfast Included - Standard rate
    ...
      Enter dates to see prices
      Quad Room Panoramic
      ...
        Enter dates to see prices

        Frequently asked questions

        What is the closest train, metro, or bus station to Best Western Hotel Carlton?

        The closest train, metro, or bus station to Best Western Hotel Carlton is University of Helsinki Metro Station, 110 m away.

        What restaurants are nearby Best Western Hotel Carlton?

        Best Western Hotel Carlton’s neighborhood is Helsinki City Center which includes popular restaurants such as Cafe Roasberg, Molly Malone's Irish Bar and Vapiano Mikonkatu.

        What popular shopping places are close to Best Western Hotel Carlton?

        Located in the Helsinki City Center area, Best Western Hotel Carlton is close to great shopping choices like Old Market Hall, Kauppatori and Stockmann Department Store.

        What are popular attractions near Best Western Hotel Carlton?

        Best Western Hotel Carlton’s location in the Helsinki City Center neighborhood makes it close to famous attractions including Helsinki Cathedral, Helsinki Senate Square and Helsinki Central Railway Station.

        What popular natural sightseeing spots are close to Best Western Hotel Carlton?

        Best Western Hotel Carlton is located within Helsinki City Center, which makes it conveniently close to natural sights including Observatory Hill (Tahtitorninmaki).

        See map

        Explore the neighborhood

        What people love about Best Western Hotel Carlton

        • 10

          Exceptional

          "A good place in the heart of the city"

          jon

          |

          December 7, 2021

        • 7.2

          Very good
          Staff 

          "The front desk staff was most helpful in getting us a portable air conditioner."

          Yap

          |

          July 20, 2018

        • 7.2

          Very good
          Staff 

          "Pros : location of hotel is excellent Front desk staff was really good and helpful."

          Yap

          |

          July 20, 2018

        Property ranking|Compared to 306 Helsinki properties
        See all rankings
        Location score
        8.8/10
        Service score
        8.1/10
        Value for money score
        7/10
        Cleanliness score
        7.5/10
        Better than
        94
        %
        of Helsinki properties
        Better than
        90
        %
        of Helsinki properties
        Better than
        87
        %
        of Helsinki properties
        Better than
        86
        %
        of Helsinki properties
        Overall rating:

        7.3

        Very good
        45 reviews
        Cleanliness
        7.5
        Facilities
        6.4
        Location
        8.8
        Read all reviews >
        More about Best Western Hotel Carlton

        More about Best Western Hotel Carlton

        Best Western Hotel Carlton

        Best Western Hotel Carlton is the perfect choice for travelers who want to take in the sights and sounds of Helsinki. Experience an urban escape in Helsinki with a stay at Best Western Hotel Carlton, with its exceptional location right in the city center.
        Best Western Hotel Carlton offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay.


        Dining and things to do

        Every day at Best Western Hotel Carlton begins with a delicious complimentary breakfast.


        Around the property

        An array of attractions are a must-see while visiting Helsinki. Find that special item or souvenir that will commemorate your trip to Helsinki at Old Market Hall located 560 m away.


        Reasons to stay here

        Find rooms here that are cheaper than 98% of all other options in the city.
        Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
        According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Helsinki.

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        Amenities and facilities
        Good
        Facilities

        6.4

        Internet access

        • Free Wi-Fi in all rooms!
        • Wi-Fi in public areas

        Dining, drinking, and snacking

        • Breakfast [free]

        Services and conveniences

        • Elevator
        • Smoking area

        Access

        • Pets allowed
        Location
        Kaisaniemenkatu 3, Helsinki City Center, Helsinki, Finland, 00100
        Excellent
        Location

        8.8

        Airports

        • Helsinki Airport (HEL) - Finland
          16.7 km 27 min drive
        • Tallinn Airport (TLL) - Estonia
          84.3 km

        Public transportation

        • Helsinki Tram System
          120 m
        • Kaisaniemi Metro Station
          160 m

        Hospital or clinic

        • Vita Lääkäriasema
          160 m

        Shopping

        • Old Market Hall
          560 m

        Convenience store

        • R-Kioski
          270 m

        Cash withdrawal

        • ATM
          70 m
        What's nearby

        Popular landmarks

        • Helsinki Central Railway Station
          260 m
        • Helsinki Cathedral
          330 m
        • Helsinki Senate Square
          340 m
        • The Esplanadi Park
          380 m
        • Old Market Hall
          560 m
        • Kamppi Chapel of Silence
          590 m
        • Uspenskin Cathedral (Uspenskin Katedraali)
          1.0 km
        • Temppeliaukio Church
          1.2 km
        • Sibelius Park
          1.7 km
        • Sea Fortress Suomenlinna
          3.3 km

        Nearby landmarks

        • Kinopalatsi Cinema
          30 m
        • On the Rocks
          60 m
        • Aleksis Kiven patsas
          80 m
        • Finnish National Theater (Suomen Kansallisteatteri)
          80 m
        • Helsinki Icepark
          80 m
        • Rautatientori
          80 m
        • Grand Casino Helsinki
          110 m
        • Helsinki University Library
          110 m
        • Sofia
          110 m
        • University of Helsinki Metro Station
          110 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 3-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Reviews of Best Western Hotel Carlton from real guests

        Provided by verified guests of Agoda
        7.3
        /
        10
        Very good
        Cleanliness7.5
        Facilities6.4
        Location8.8
        Service8.1
        Value for money6.9
        High score for Helsinki
        Rating
        9+ Exceptional (5)
        8-9 Excellent (3)
        7-8 Very Good (3)
        6-7 Good (3)
        <6 Below Expectation (1)
        Time of the year
        Mar - May (2)
        Jun - Aug (6)
        Sep - Nov (4)
        Dec - Feb (3)
        All guests (45)
        All room types
        All languages

        Show reviews that mention 

        Showing 15 verified guest comments
        6.4
        Good
        Tada from Finland
        Solo traveler
        1 Single Bed No Smoking
        Stayed 1 night in February 2018

        Good”

        If you just need a place to put your night and out here is the best option in city center one but hotel toilet is so suck!!!

        Reviewed February 27, 2018

        See room deals

        7.2
        Very good
        Yap from Malaysia
        Couple
        2 Single Beds with No Windows, No Smoking
        Stayed 2 nights in July 2018

        Feedback”

        Pros : location of hotel is excellent Front desk staff was really good and helpful. Cons: pics in the website is misleading. It is actually a very small hotel. Don’t choose the rooms with no windows. This summer was extremely hot, there was no air conditioning in the room and it was like living in a box. The front desk staff was most helpful in getting us a portable air conditioner.

        Reviewed July 20, 2018

        See room deals

        10.0
        Exceptional
        Hayati from Singapore
        Solo traveler
        1 Single Bed No Smoking
        Stayed 2 nights in November 2017

        Absolute downtown!”

        one of the more expensive cities I've been to but its a decent stay. good service Heini!

        Reviewed November 15, 2017

        See room deals

        6.8
        Good
        Renata from Finland
        Solo traveler
        Single Room
        Stayed 1 night in August 2019

        Breakfast not good at all”

        Very piecefull. Had a good sleep. Breakfast was disappointing.

        Reviewed August 26, 2019

        See room deals

        10.0
        Exceptional
        jon from Philippines
        Couple
        Queen Room
        Stayed 1 night in February 2021

        Exceptional”

        a good place in the heart of the city

        Reviewed December 07, 2021

        See room deals

        8.8
        Excellent
        Timo from Finland
        Business traveler
        Standard Single Room, No Windows
        Stayed 4 nights in August 2021

        BW Midpoint Helsinki (ex BW Carlton)”

        Just a bit confusing here, the hotel is actually Best Western Midpoint Helsinki, not anymore BW Carlton. This caused some confusion for me once checking in.

        Reviewed August 24, 2021

        See room deals

        10.0
        Exceptional
        tosiko from Japan
        Couple
        Twin Room
        Stayed 1 night in September 2019

        Exceptional”

        どこへ行くにも 徒歩圏内。トラムにのれば 簡単にどこへでもいかれます。トランジットのため 下調べなしでの滞在でしたが スタッフが見所など親切に教えてくれました。

        Reviewed September 13, 2019

        See room deals

        2.4
        MICHIKO from Japan
        Solo traveler
        Single Room
        Stayed 2 nights in August 2019

        何泊かした中で最悪”

        外壁工事中でホテルが探しにくいことから始まり。トイレの水が止まりにくく、ずっと水が流れている音がする。ディスペンダーが壊れている。ドアが開くたびに従業員がのぞいてチェックする。朝食時の食器が茶渋だらけ等、清潔感がない。エレベーターがなく、思いスーツケースを持ち上げる羽目になる。 挙げたらきりがありません。 あのグレイドなら、料金の半額レベルだと思います。

        Reviewed August 31, 2019

        See room deals

        9.2
        Exceptional
        HIDEKI from Japan
        Couple
        2 Single Beds, No Smoking
        Stayed 3 nights in August 2018

        プチホテルだが交通至便、朝食も美味しく、スタッフも親切”

        ヘルシンキ中央駅が最寄り駅とありますが、最も便利なのは地下鉄の【ヘルシンキ大学駅(Helsinki Univeristy)】です。中央駅から1駅だけですし、【出口A】を出て左に行けばすぐホテルです。中央駅も地下鉄駅にもエレベーターやエスカレーターが設置してあり、大きな荷物をもっている人も楽に移動できます。地下鉄駅構内にはスーパーや食料品店やレストランがあり、ホテル周辺にもレストランや商店があるので、ロケーションは良いと思います。大聖堂まで徒歩で行けます。 種類はあんまり多くありませんが、朝食も美味しくコーヒー紅茶など美味しくいただけました。 スタッフはほとんど女性でしたが、とても感じが良く親切に対応してくれました。 土日の朝食時間は少し遅めなので、注意を。週末は部屋の掃除も午後からゆっくり、という感じです。

        Reviewed October 07, 2018

        See room deals

        8.8
        Excellent
        TADASHI from Japan
        Solo traveler
        1 Single Bed No Smoking
        Stayed 3 nights in May 2018

        好ロケーションの小規模ホテル”

        ホテル料金が高いヘルシンキではロケーション考えたら手頃な部類でしょうか。部屋は質素ですが不便はありません。テレビが2つのチャンネルしか見られない点が不満、また朝食ビュッフェの内容がもう少し豊富だと嬉しいです。

        Reviewed May 30, 2018

        See room deals

        7.6
        Very good
        Tetsuya from Japan
        Couple
        1 Queen Bed No Smoking
        Stayed 1 night in April 2018

        in the heart of helsinki”

        great location. just right in front of the tram stop. humble entrance and facade is OK, nice to glance down the street from your room. nothing special about the facilities, but that's OK too.

        Reviewed May 11, 2018

        See room deals

        7.6
        Very good
        Takanori from Japan
        Solo traveler
        1 Single Bed No Smoking
        Stayed 1 night in February 2018

        コンパクトな宿”

        カジノで閉店まで遊んでいた為、4時にホテルに戻ったらホテル入口が施錠されていた。 呼び鈴で起こすので夜遊びに出かける場合には事前にフロントに伝えた方が良いでしょう。 ヘルシンキ中央駅前にある為、どこに行くにも立地は良いです。

        Reviewed March 14, 2018

        See room deals

        9.6
        Exceptional
        sol from South Korea
        Business traveler
        1 Single Bed No Smoking
        Stayed 1 night in September 2017

        나름 만족”

        방이 엄청 작아서 깜짝놀랐지만 비싼 북유럽인것을 감안하면 나름 만족합니다

        Reviewed September 19, 2017

        See room deals

        6.4
        Good
        zhang from China
        Couple
        Stayed 3 nights in October 2017

        地段好”

        地段很好:路口斜对面就是中央火车站,门口右拐20m就是赫尔辛基大学地铁站,再右拐就是白教堂。 装修陈旧普通,国内旅社的标准,比如家可能略差吧……

        Reviewed October 26, 2017

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        8.4
        Excellent
        Jani from Finland
        Family with young children
        Queen Room
        Stayed 1 night in June 2021

        Halpa majapaikka hyvällä sijainnilla”

        Edullinen, aivan Helsingin keskustassa

        Reviewed June 22, 2021

        See room deals

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