Best Western Hotel Causeway Bay
 Best Western Hotel Causeway Bay
Lobby Best Western Hotel Causeway Bay
Lobby Best Western Hotel Causeway Bay
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6.9
Good
/10
(3387 reviews)See what guests said
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7.9
Very good
Location rating score
Very good location - 1.84 kilometers from city center
  • Sol Passion Music Limited120 m
  • Walter Ma130 m
  • Executive Bar150 m
  • Times Square170 m
  • Consulate of Trinidad and Tobago170 m
  • Spy180 m
  • Consulate of Vietnam200 m
  • Lipstick Lounge230 m
  • Morrison Hill Public Swimming Pool230 m
  • Towngas Cooking Centre230 m
  • Free Wi-Fi

    Best Western Hotel Causeway Bay

    Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong, Hong Kong - See map
    "location is convenient for those who are looking for Halal food as the Islamic Centre canteen and Duck rice stall in Bowrington Road market are nea..."
    Nor A. - June 14, 2017
    Very good cleanliness
    7.1 rating for cleanliness
    Good comfort
    6.8 room quality and comfort
    • 420 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 24 times since yesterday | 19 travelers are looking at this property right now

    Value for money6.9
    Distance to city center0.1 Km
    Location rating7.9
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport25.6 km

    Rooms available at Best Western Hotel Causeway Bay

    Deluxe City View Room
    Deluxe City View Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Superior City View Room
    Superior City View Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    City View Room
    City View Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Sky Villa
    Sky Villa
    ...
    • Room size: 12 m²/129 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Deluxe1 Queen Bed City View
    Deluxe1 Queen Bed City View
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
    • Room size: 15 m²/161 ft²
    Enter dates to see prices
    Superior 1 Queen Bed City View
    Superior 1 Queen Bed City View
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior 2 Single Beds City View
    Superior 2 Single Beds City View
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    City View Villa
    City View Villa
    ...
    • Room size: 12 m²/129 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Double Or Twin Superior
    Double Or Twin Superior
    ...
    • Room size: 15 m²/161 ft²
    Enter dates to see prices

    What people love about Best Western Hotel Causeway Bay

    • 4.4
      Review score
      Location

      "This hotel is part of Best Western chain."

      MARTIN

      |

      January 8, 2019

    • 9.2
      Exceptional
      Location

      "Easy access to food, shopping, markets and other locations."

      Esther W.

      |

      November 18, 2017

    • 7.2
      Very good

      "Good hotel for muslim traveller."

      fandi

      |

      April 16, 2018

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    More about Best Western Hotel Causeway Bay

    More about Best Western Hotel Causeway Bay

    6.8
    Good

    "Location is great!"

    kiyoshi

    |

    November 6, 2018

    An overview

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    What they offer

    7.2
    Very good
    Staff 

    "Front desk staffs are quite friendly, working with a smile o..."

    GAR K.

    |

    November 11, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Hsin Kwong Chiu Chow Restaurant (Lockhart Rd)
    300 m Chinese
    Winter Steam Pot
    350 m Chinese
    Ta Pantry Private Dinng & Catering
    350 m Chinese, French
    American cuisine
    American cuisine
    Outback Steakhouse
    670 m American, Australian, Steakhouse
    Burgeroom
    700 m American
    Triple O's Hong Kong
    1.5 km American, Fast food
    Asian cuisine
    Asian cuisine
    Wai Kee Duck Rice
    120 m Asian, Chinese, Fast food
    Harry's Bar and Lounge - The Charterhouse
    170 m Asian, Bar
    Yu
    180 m Asian, Chinese, Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Best Western Hotel Causeway Bay from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3387)Booking.com Reviews (2530)
    Cleanliness7.1
    Facilities6.2
    Location7.9
    Room comfort and quality6.8
    Service6.7
    Value for money6.9
    All languages
    All guests (3387)
    All room types

    Show reviews that mention 

    Showing 2619 verified guest comments
    12345
    8.4
    Excellent
    Sergey
    Group
    Superior 2 Single Beds City View
    Stayed 5 nights in May 2019

    Save your budget and enjoy Hong Kong!”

    Glamorous interior :) Many gold and crystal :) The room was not big but was quite comfortable. Separate toilet and wash basin i a bit inconvenient but ok, not so far away. We got a room on 25th floor with a nice view to the Peak. It may take 10 minutes to Causeway Bay MTR, a bit more to Wan Chai. Buses going to the beaches are also 10 minutes of walking. All in all, a good choice for a short (4th) visit to Hong Kong :)

    Reviewed May 30, 2019
    10.0
    Exceptional
    Aymen from United States
    Business traveler
    Superior City View Room
    Stayed 1 night in May 2019

    Excellent hotel with awesome staff ”

    My 2nd time staying at the best western causeway bay. Excellent location near subway station. Awesome rooms. Beautiful view and very clean/comfortable. But above all the staff & management is amazing!

    Reviewed May 14, 2019
    6.8
    Good
    Ma. from Philippines
    Solo traveler
    Superior City View Room
    Stayed 4 nights in June 2019

    Staff not friendly”

    My 2nd time to stay in this hotel but im not coming back next time. Hotel staff are not friendly. Upon check-out, i opted to take the airport bus since i was too tired and wanted to just sit and sleep on the way to the airport so i asked the man at the hotel concierge for direction to the airport bus stop near the area and he is not accommodating. He just answered "go straight" without even clarifying the direction. I went up to the hotel receptionist and asked for the direction again, the guy said he cant help me with the direction and told me to ask the same man at the concierge. I ended up taking the MTR instead. ☹️

    Reviewed June 28, 2019
    9.6
    Exceptional
    NAHYE from Hong Kong
    Family with teens
    Superior City View Room
    Stayed 1 night in March 2019

    Awesome”

    Much appreciated the staff's kindness!

    Reviewed July 21, 2019
    6.4
    Good
    Ho from Singapore
    Business traveler
    Superior 2 Single Beds City View
    Stayed 1 night in July 2019

    Place looks decent but not the tidiness.”

    Location is good but if you going back late at night, the surrounding is quiet. Morning is crowded cos there is a wet market just next to the hotel. Walking distance to train station. Room is small as expected in most Hong Kong hotels. But the tidiness is bad. I found hair on the shower hose.

    Reviewed July 15, 2019
    10.0
    Exceptional
    merry from United States
    Solo traveler
    Superior City View Room
    Stayed 1 night in July 2019

    Rooftop pool is awesome”

    I went to be in Hong Kong protests and got a room cheap. The roof has a pool and was a huge blessing. Breakfast is not worth it, so go somewhere else. There is a Starbucks not too far away

    Reviewed July 03, 2019
    5.2
    Yohans from Indonesia
    Family with young children
    Superior 1 Queen Bed City View
    Stayed 5 nights in June 2019

    Small room, very slow wifi”

    The hotel location is excellent, near the time square mall. But, access to the hotel is not comfortable. Free wifi is available but very slowly and not stable. The room is small with a narrow hallway.

    Reviewed June 24, 2019
    5.2
    Jacob from United States
    Business traveler
    Stayed 3 nights in March 2019

    It was fine”

    I did opt for the cheapest room here so I was expecting a shoe box, which I did indeed get. It was clean, had hot water, comfortable bed so that was all I needed. I was very underwhelmed by the concierge in the parking area. He was too concerned with his phone and actually told me to wait so he could finish his game--yes, I could see that he was playing a game--so obnoxious. Then as I was asking direction, he kept trying to talk me out of where I wanted to go and would not give me any guidance whatsoever, so I found my own way with Google maps.

    Reviewed May 02, 2019
    8.0
    Excellent
    Brenton from Philippines
    Couple
    Superior City View Room
    Stayed 2 nights in December 2018

    Good Price Centrally Located Hotel”

    Very handy location for our purposes of going to Immigration at Wanchai and renewing Visa. Plus close to Time Square. Rooms are small but normal for Hong Kong in this price range. I have stayed here before and no complaints.

    Reviewed December 09, 2018
    4.4
    Ranie from Philippines
    Couple
    City View Room
    Stayed 3 nights in June 2019

    Very small... like ant man small”

    Considering what you paid, maybe because of the location. But for what purpose it should be, it is too damn small. As opposed to the picture advertised for the room. But the location is very very very good. Near MTR, shopping center, markets, etc.

    Reviewed June 30, 2019
    4.0
    Wai from China
    Group
    Superior City View Room
    Stayed 1 night in April 2019

    Misleading Information”

    When I made the reservation, i request a Double Room. However, the Front desk agent told all Double rooms are full and asked me upgrade another room with extra charge. I didnt take the option and check-in a Twin bed Room. After check-in, I checked again Agoda and found that, there were Twin & Double bed still able for selecting. Is that kind of cheating? 1. To be honest, I had another option if there is no Double room; 2. I will never visit again in BEST Western Hotel.

    Reviewed April 06, 2019
    4.8
    Ching from Malaysia
    Group
    Superior 2 Single Beds City View
    Stayed 4 nights in March 2019

    Room too small and unhelpful staff”

    The room too small indeed but location ok. What i truly disappointing was one of the concierge staff named Samson not helpful at all and act in bad manner while serving the guests. I think the management should be aware of their staffs. We are foreigners and always ask for helps on location . He not helpful at all and speak in such a rough way to us while we asked for MTR location.

    Reviewed March 31, 2019
    8.0
    Excellent
    Jayme from Philippines
    Couple
    Superior City View Room
    Stayed 3 nights in March 2019

    Birthday weekend”

    It was my birthday so I asked if I could get a nice view of the city from my room. They gave me a good one. It was small but it’ was clean and comfortable. I was given a room on the 29th floor. Their staff were accommodating. Location is good! Guests can enjoy riding the tram since their station is just around the corner. The hotel is just behind the bus stop. There were several taxis passing by the lobby too. This is why we really didn’t have to go outside Hong Kong island. You might not really have to get a room with breakfast because the food is the same everyday. Just eat out. Enjoy Hong Kong cuisine. They have a jacuzzi on the 39th floor. I was hoping to work but tey were not able to help me connect my laptop to their wifi. I even got a wifi package from the airport but I think I needed an IT guy from the hotel but he was not available. So I was not able to do anything for work.

    Reviewed March 19, 2019
    6.4
    Good
    Choon from Singapore
    Couple
    Superior City View Room
    Stayed 4 nights in February 2019

    Good”

    Good location to stay for 1-3 nights if travelling alone. Room is kinda small. No space to open your luggage except on the bed. Shower cubicle also small. Elbows keep brushing on shower curtain or knocking into the walls. No place to hang your clothes, etc.

    Reviewed February 21, 2019
    6.4
    Good
    Choon from Singapore
    Group
    Superior 2 Single Beds City View
    Stayed 4 nights in February 2019

    Good”

    Booked this room for a friend who is travelling together. Good location to stay for 1-3 nights. But room is kinda small. There is no space to open your luggage except on your bed. Was assigned a smoking room when we were promised a non-smoking room upon booking confirmation.

    Reviewed February 21, 2019
    4.8
    Chongling from Hong Kong
    Couple
    Superior City View Room
    Stayed 4 nights in January 2019

    Acceptable”

    I booked one room for my parents, I showed the reservation to the front desk staff, she forced me to show her my ID card even I'm not going to stay in the hotel, she said otherwise she won't check in for my parents. Then she asked me to fill a form and sign, she point at one option marking "email address", and asked me to write down my phone number. I was confuse, so I check with her, she just gave me a very long mocking face and insisted that I should fill the field "email address" with my phone number. At last she forgot to return me my credit card. Worst hotel I have ever experienced.

    Reviewed January 31, 2019
    8.4
    Excellent
    Qian from China
    Business traveler
    Double Superior
    Stayed 1 night in March 2019

    Excellent”

    City center, the location is very very good, only 3 minutes walk to Causeway Bay subway station. Friendly staff, just the room is quite small.

    Reviewed June 19, 2019
    8.8
    Excellent
    Pepito from Macau
    Solo traveler
    Stayed 2 nights in May 2018

    Overall stay is good. ”

    It’s good. Most of the time I’m outside so I have nothing to say about the staff. Concierge was on the third floor, My room was on the 33 floor, The view was awesome and the price was not hat cheap and not expensive as well. I am solo but the room they gave was two single beds and it’s okay, I used the other one to put my things. They clean everyday as requested. I got lost the first time tho I’ve been always in causewaybay area. The location was behind the time square, you just have to cross the road (and flyover) . Overall, my stay is okay. No regret..

    Reviewed May 03, 2018
    9.2
    Exceptional
    Josephine from Philippines
    Family with teens
    Stayed 1 night in December 2017

    Exceptional”

    Best Western is a very nice hotel.. however, staff should learn more courtesy to guest. Im not sure if they are just discriminating Filipinos, but still part of customer service of a known hotel, the staff should communicate with clients with courtesy, friendliness.

    Reviewed January 05, 2018
    8.0
    Excellent
    Raymond from Hong Kong
    Business traveler
    Stayed 1 night in June 2017

    room is not big and bathroom very small too, but has everything you need. ”

    is located on a back lane in causeway bay, location wise not bad, but little hard to find, but if you look up see a very tall building, then that is it. Most buildings around the hotel are old and short, so is actually not that hard to find.

    Reviewed June 09, 2017
    12345
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    • Very good location
    • Lan Kwai Fong
    • Causeway Bay MTR Station is within 0.44 km