Good 6.9
Based on 2154 reviews

Recent customer comments

Filter by traveler type
Good



based on 2154 reviews
  • Cleanliness 7.2
  • Facilities 6.2
  • Location 8.0
  • Room Comfort/Standard 6.8
  • Service 6.8
  • Value for money 6.9
  • Food/Dining 6.0
Sort by

Tatsanai from Thailand
Families with older children
Superior City View Room
Stayed 5 nights in December 2015
Great location but very small room
1. location. 2. location. 3. location.
Bearable with very small room space. Luckily the condition of the hotel is still quite good.
Reviewed December 29, 2015
Did you find this review helpful?

Kelvyn from Malaysia
Couples
Deluxe City View Room
Stayed 4 nights in December 2015
Not too bad
location, location, location
Great location, MTR station, eateries & shopping malls nearby. Breakfast food not so good.
Reviewed December 26, 2015
Did you find this review helpful?

Ramon from Canada
Solo travelers
Superior City View Room
Stayed 6 nights in December 2015
Hotel is close to Times Square. Great location.
The location is close to Times Square. I had a corner suite with a great view. Close to the MTR.
I had a good stay. You have to take an elevator to the reception area. Then another elevator to your room. Definitely ask for a higher floor as there is street noise.
Reviewed December 25, 2015
Did you find this review helpful?

Jagdish from Hong Kong
Solo travelers
Superior City View Room
Stayed one night in December 2015
best western experience causeway bay
location, cleanliness & reception staff
the concierge dept was the worst ever experience i have had in any hotel i travelled in the world. no respect, no courtesy and horrible attitude. they actually told me to get a cab outside the hotel as they can't help us arrange for one.
Reviewed December 21, 2015
Did you find this review helpful?

Yin from Hong Kong
Solo travelers
Superior City View Room
Stayed one night in November 2015
Convenient
Convenient, Value for money, Cozy
Reviewed December 18, 2015
Did you find this review helpful?

Eric from Indonesia
Couples
Superior City View Room
Stayed one night in December 2015
Good Rooms but small
Kindly staff, good rooms, near MTR
Good Rooms, near MTR from Times Square
Reviewed December 17, 2015
Did you find this review helpful?

Eric from Indonesia
Couples
Superior City View Room
Stayed one night in December 2015
Good Rooms but small
Near MTR, Good Views, Good staff
Good rooms but small, good view and near MTR
Reviewed December 17, 2015
Did you find this review helpful?

Yvonne from Netherlands
Groups
Superior City View Room
Stayed 3 nights in December 2015
I had a very good stay
good location, comfortable, clean
I had a pleasant stay at this hotel. The staff is nice. Clean bedroom and I also had a room with a good view where I could see the harbour!
Reviewed December 16, 2015
Did you find this review helpful?

Donny from Indonesia
Business travelers
Superior City View Room
Stayed 4 nights in December 2015
too small
room small, near market & time square
Room is small and lack of space for luggage for 2 people.
Reviewed December 16, 2015
Did you find this review helpful?

HERMAWAN from Indonesia
Business travelers
Deluxe City View Room
Stayed 3 nights in February 2015
ok
ok
ok
Reviewed December 14, 2015
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: