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Best Western Hotel Charlemagne

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Very good
Based on 19 reviewsSee what guests said
8.0
Best Western Hotel Charlemagne
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8.0 Very good location
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8.0Location
  • 300 meters to public transportation

  • Air conditioning

  • Separate living room

  • Balcony/terrace

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Room choices
Standard Single Room
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  • 17 m²/183 ft²
  • 1 single bed
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Superior Single Room
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  • 25 m²/269 ft²
  • 1 single bed
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Standard Twin Room
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  • Street view
  • 17 m²/183 ft²
  • 2 single beds
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Superior Double Room
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  • Street view
  • 25 m²/269 ft²
  • 1 double bed
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Superior Twin Room
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  • Street view
  • 25 m²/269 ft²
  • 2 single beds
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Standard Double Room
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  • Street view
  • 17 m²/183 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (19)
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Cleanliness8.2
Facilities8.0
Location8.0
Room comfort and quality8.1
Service8.1
Value for money7.9
Provided by verified guests of Agoda
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Showing 18 verified guest comments
12
8.0
emmanuel from Costa Rica
Couple
Superior Double Room
Stayed 2 nights in October 2016
Three days in Lyon
Comfortable hotel, close to Perrache train station. Modern style room, not very large but well designed and convenient with contemporary small bathroom. The location is very good, great restaurants in the surrounding area. Convenient parking very close by. Altogether a good compromise between price and quality for Lyon
Reviewed October 16, 2016
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6.7
Shea from Taiwan
Couple
Standard Double Room
Stayed 4 nights in April 2015
Not a happy experience
Location is close to subway station.
It wasn't a pleasant experience to stay at this hotel. My first tour of city was interrupted due to heavy rainfall on my way out, I asked hotel staff at front counter to loan an umbrella but was told that unless I leave them with a valid ID, which means passport to a foreign tourist, otherwise she won't be able to fulfill my request. I was forced to remind her that hotel already has my credit card as guarantee and I am willing to put down money as security deposit but was told it's company policy so she couldn't help. I can accept a response as "Sorry, we don't have umbrella to lend" but not an absurd proposal like this, to trade a passport for an umbrella. In the end I could't help but doubting how Agoda rated this hotel four stars?
Reviewed May 01, 2015
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6.0
Michael from Germany
Couple
Superior Double Room
Stayed 2 nights in July 2013
Best Western Hotel Charlemagne
Reasonable value for money, close to public transport, 20 minutes walk to city centre
- Reasonable value for money - Close to public transport - 20 minutes walk to city centre
Reviewed October 16, 2013
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7.7
Peter from New Zealand
Solo traveler
Stayed 2 nights in June 2013
Good location. The staff were very welcoming .
Very close to public transport options;close to conference centre;very nice staff. This is a comfortable smaller hotel well versed in meeting the needs of a culturally diverse p needs of a di
I found this a very friendly,quiet and comfortable hotel.The staff were very helpful when I had special packing needs for my luggage. They also helped greatly in assisting in finding places and recommending the right connections on the excellent public transport system.
Reviewed June 13, 2013
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8.3
Steven from United Kingdom
Solo traveler
Standard Double Room
Stayed 3 nights in July 2010
Hotel Chalemange
Good standard, clean , presentation ok.
About a mile away from the centre of town.
Recommend as a place to stay in Lyon ,clean well presented but a bit off the beaten track, a good mile or so from the main centre and this proved to be a bit of a problem in terms of walking back after the metro and trams had stopped about 1 am??. Overall nothing wrong with the hotel itself. Comfy bed and a good nights sleep that's important thing.
Reviewed August 06, 2010
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8.7
Darryl from Australia
Solo traveler
Stayed 1 night in December 2009
Best Western Lyon
Staff exellent friendly and courteous very clean reception area was very usefull
none
The staff at this hotel were very friendly and helpful nothing was a problem to them.. the hotel was in a great location with the railway station close by no noise in room Reception area was very good also free use of the internet was a bonus the room was very clean and well sized Recommend
Reviewed January 17, 2010
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9.7
Eric from United States
Couple
Standard Double Room
Stayed 2 nights in December 2009
Great Hotel - one of the best I stayed in
very welcoming, very clean, surprisingly large bathroom with amazing shower. They have all the toiletries you would need available at the front desk and it is a very comfortable place to stay. One of, if not the, best hotels I've stayed at in Europe, including several 4-stars.
the elevators are very small (but at least there ARE elevators, right?). Also, it is VERY close to one train station (Perrache) but you need to take a tram to get to the other one. Fortunately, the tram station is right outside the hotel, and right outside the other Gare.
very welcoming, very clean, surprisingly large bathroom with amazing shower. They have all the toiletries you would need available at the front desk and it is a very comfortable place to stay. One of, if not the, best hotels I've stayed at in Europe, including several 4-stars. the elevators are very small (but at least there ARE elevators, right?). Also, it is VERY close to one train station (Perrache) but you need to take a tram to get to the other one. Fortunately, the tram station is right outside the hotel, and right outside the other Gare. Highly recommend
Reviewed December 16, 2009
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8.0
david from France
Business traveler
Stayed 1 night in December 2012
Bon emplacement, agréable et bons services
Chambre agréable
Chambre très agréable, propre, spacieuse, nombreuse chaînes de TV, cadre agréable. Douche et toilette séparés, très propre. Personnel agréable, dispose d'un bar et d'un restaurant. Très proche gare de Perrache et transport de tramway à 100m. Rapport qualité/prix attractif.
Reviewed December 05, 2012
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8.0
Peter from United Kingdom
Solo traveler
Stayed 3 nights in June 2012
Hôtel de grande qualité
Bien situé, belles chambres, agréable jardin/patio
Excellent. Une petite critique... les oeufs et bacon étaient froids.
Reviewed June 28, 2012
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8.7
chen from France
Couple
Standard Double Room
Stayed 2 nights in June 2012
Proche gare , bon rapport Qualité/prix
Proximité gare, métro, tramway, personnel charmant, salle de bain nickel
L'hotel est à 5mn de la gare de Perrache du côté non touristique mais ce n'est pas gênant car du coup on est au calme. L'hotel est propre, la chambre standard est un peu petite mais suffisante pour un WE prolongé. La salle de bain est spacieuse et propre. A noter la climatisation qui fonctionne bien. Le personnel est très aimable et serviable. Rien à redire sur cet hotel. Nous n'avons pas testé les petits déjeuner.
Reviewed June 21, 2012
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12
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Best Western Hotel Charlemagne
|Very good 8.0
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