Very good 7.9
Based on 110 reviews

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September 30, 2016 - October 2, 2016 | 2 nights
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About this property

Description

Situated in Friedrichshain, Best Western Hotel City Ost is the perfect place to experience Berlin and its surroundings. The hotel lies 3 km from the city center and provides accessibility to important town facilities. A well-kempt environment and its proximity to Galleri Heike Arndt DK, Zozoville Gallery, Aufschnitt Berlin give to this hotel a special charm.

Offering hotel guests superior services and a broad range of amenities, Best Western Hotel City Ost is committed to ensuring that your stay is as comfortable as possible. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage are just a few of the facilities that set Best Western Hotel City Ost apart from other hotels in the city.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, mirror, internet access – wireless (complimentary), air conditioning, heating. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Best Western Hotel City Ost the perfect base from which to enjoy your stay in Berlin.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Bicycle rental
  • Car park

Dining, drinking, and snacking

  • Bar
  • Coffee shop

Services and conveniences

  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • French
  • German
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 EUR
Breakfast Charge (when not included in room rate): 10 EUR
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 3 km
Distance to Airport: 15 km
Internet Usage Fee: 0 EUR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Rooms : 140
Parking Fee (per day): 12 EUR
Reception Open Until: 11:59 PM
Room Voltage: 230
Time to Airport (Minutes): 30
Year Hotel Built: 2008
Year Hotel Last Renovated: 2008
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Recent customer comments

Filter by traveler type
Very good



based on 110 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for money 8.1
  • Food/Dining 6.6
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Roger from Netherlands
Couples
Classic Double Room
Stayed 3 nights in August 2016
Perfect
Location was perfect, the room was perfect & the service was friendly and helpful.
Reviewed September 20, 2016

James from Australia
Solo travelers
Classic Double Room
Stayed 3 nights in August 2016
No wifi
Helpful and nice staff at reception. Underground metro literally outside the door which was very handy. Also a convenience store next door. Good cafes, bars around the area too. Room ok, bed average, but air-conditioning on the lowest setting didn't work well - had to have the windows open which meant the listening to the sounds of the busy street outside. Kettle and tea/coffee set in room, but no fridge. Wifi was non-existant in the room and terrible at reception, maybe enough to get your emails but not able to Skype my family or facebook etc. You have to pay for breakfast and it's ok but not great. Don't think i'll use this place again during the summer months as the a/c not working properly did not lead to a good nights rest and lack of wifi was an inconvenience.
Reviewed September 09, 2016

Daniel from Israel
Couples
Comfort Double Room
Stayed 6 nights in May 2016
Great value for the money
Located right above a U bahn station, 5 stations away from Alexanderplatz. The room was very clean and tidy. air conditioning worked fine. The minibar looked small but it was enough for us. The safe worked. They probably fixed the wifi issues in the rooms, because we were able to connect very easily and used it without particular problems. Near the hotel you can find supermarket, bakery, coffee places, and kiosk where you can buy Lebara sim card for 1 euro and load it with the deal for internet or whatever you need. We didn't take the breakfast so no opinion on this. 2 concerns: When we checked in the receptionist insisted we have to pay additional city tax. I told him the city tax was included, but since we had a long way to get there I decided to deal with it later. On checkout another receptionist mentioned the city tax, found this as a mistake and refunded us. Another concern is the two pc computers in the lobby. One of them didn't work at all, while the other was soooo slow, that is almost unusable. Overall this hotel is very recommended and met our expectations.
Reviewed June 04, 2016

akihiro from Japan
Business travelers
Comfort Double Room
Stayed 2 nights in September 2015
Good location and resonable
Location Accessibility Price close to super market
Reasonable!
Reviewed November 28, 2015

Pui from Hong Kong
Couples
Comfort Double Room
Stayed 3 nights in December 2014
Good location, clean and comfortable room
Good location, clean and comfortable room
Good location, clean and comfortable room
Reviewed November 06, 2015

Heidi from Finland
Couples
Comfort Double Room
Stayed 6 nights in October 2015
Comfortable Budget Hotel
Price, Location, Staff
The Hotel is right by Samariterstraße U-Bahn so travel to pretty much everywhere in Berlin is easy, including both Schönefeld and Tegel airports. There are convenience stores, bakeries and plenty of other shops next to the Hotel and staff available 24h to help with any queries. Friedrichshain has many cool bars and a young vibe with takeaway food available more or less around the clock. There is also a nice food market on Saturdays and flea market on Sundays in Boxhagener Platz which is close by. The Hotel itself is basic as the rooms do not come with a kettle, but this is provided by the hotel free of charge if you request a tea/coffee set. Iron and ironing board is also provided upon request but bring your OWN hairdryer as the one in the rooms is completely useless and took me ages to get my hair dry. We didn't have breakfast at the hotel because 10EUR seemed a bit excessive in Berlin. There is a bar in the lobby with a relatively good selection of drinks and the Hotel has all the important amenities such as luggage storage, daily housekeeping, safe in the rooms and free toiletries that you can request from reception according to your needs. Our room was really quiet and the bed comfortable so we had a really enjoyable stay. The only thing that was missing was wi-fi connection. It seemed to work in the lobby only and we had other friends staying in the hotel who had the same problem too. The hotel was aware of the issue but unable to help and looking at some of the other reviews our experience was by no means isolated so don't expect to be able to use wi-fi in the rooms! It made communication with the rest of our group (some of whom were staying in a nearby hostel) pretty difficult and in the end my boyfriend had to use his roaming a lot resulting in a large phone bill. Not ideal when free wi-fi is advertised as available in all rooms! Staff were, however, very accommodating and friendly throughout our stay so we would definitely recommend this hotel.
Reviewed October 30, 2015

Matthias from Chile
Business travelers
Classic Double Room
Stayed 3 nights in October 2015
Clean, great staff, good location with metro.
Location, room, staff
Reviewed October 23, 2015

Kelly from Singapore
Couples
Classic Double Room
Stayed 2 nights in October 2015
Location, surroundings
Location
Train station is just at the front of the hotel but is not near main tourist spots, but if familiar with transfer at train stations will be okay. There is a mid-size supermarket right next door to hotel so buying amenities etc is easy, however lack of food choices around the hotel.
Reviewed October 08, 2015

Anders from Denmark
Couples
Classic Double Room
Stayed 3 nights in September 2015
Not one of the greater BW's
Location only
Reviewed September 25, 2015

Chan from Hong Kong
Solo travelers
Classic Double Room
Stayed 3 nights in July 2015
A very convenient hotel
good location, nice staff, clean room
The loccation is very good. It's right next to the metro station. There is a supermarket nearby which makes everything convenient. The staff in the hotel are all very nice. They recommended me a lot of good places to visit and of course they told me the way very clearly.
Reviewed August 31, 2015

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