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Exterior view, Best Western Hotel Du Mucem in Marseille
Best Western Hotel Du Mucem
Best Western Hotel Du Mucem
Facilities, Best Western Hotel Du Mucem in Marseille
Lobby, Best Western Hotel Du Mucem in Marseille
Lobby, Best Western Hotel Du Mucem in Marseille
Bathroom, Best Western Hotel Du Mucem in Marseille

Removed from saved list

8.4

Excellent

66 reviews

66 reviews

Housekeeping1
See map
See map

8.4

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
Hangar J1
210 m
Musée d'Arts Africains, Océaniens & Amérindiens
280 m
Centre de la Vieille Charite
280 m
Musee d'Archeologie Mediterraneenne
290 m
72% Pétanque
320 m
Popular landmarks
Nouvelle Cathédrale de la Major
360 m
The Panier
440 m
Mucem
720 m
Le Vieux Port
1.1 km
Vallon des Auffes
2.1 km
Closest landmarks
Pharmacie du Soleil
140 m
Pharmacie de la Joliette
240 m
Pharmacie de la Croix Blanche
270 m
Pharmacie Morris
270 m
Dépose minute Algérie-Tunisie
290 m

Best Western Hotel Du Mucem

22 Rue Mazenod, District 02, Marseille, France, 13002 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the District 02 part of Marseille, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilique Notre Dame de la Garde. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

250 meters to public transportation

Front desk [24-hour]

360 meters to Nouvelle Cathédrale de la Major

Free Wi-Fi in all rooms!

Air conditioning

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Restaurants

Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Marseille every 18 minutes on Agoda.com
Value for money8.3
Distance to city center1.00 Km
Location rating8.4
Nearest airportMarseille Provence Airport (MRS)
Distance to airport19.4 km

Rooms available at Best Western Hotel Du Mucem

Excellent
Room comfort & quality

8.2

1 Double Bed,Non-Smoking,Comfort Room
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
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1 King Bed,Non-Smoking,Superior
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 king bed
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1 Single Bed,Non-Smoking,Standard,Single Room
...
  • City view
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 2 single beds and 1 king be...
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1 King Bed, Non-Smoking, Superior Room, Twin Beds On Request
...
  • Non-smoking
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
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Superior Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
Enter dates to see prices
Superior Double Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Superior Double Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Superior Double Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices

Frequently asked questions

What public parks are within range of Best Western Hotel Du Mucem?

While remaining at Best Western Hotel Du Mucem, cherish your early morning or evening stroll at nearby park which include Jardin Emile Duclaux, Jardin Missak Manouchian, and Jardin des Archives Départementales.

Is Best Western Hotel Du Mucem pet-friendly?

Best Western Hotel Du Mucem allows pets onto this property with additional fee applied. In addition, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

What is Best Western Hotel Du Mucem pet policy?

Best Western Hotel Du Mucem's additional pet policy indicates that the weight/size limit is 18 lbs. Please contact the property for more information relating to pet policy.

How many floors does Best Western Hotel Du Mucem have?

Best Western Hotel Du Mucem has a total of 6 floors.

How many rooms does Best Western Hotel Du Mucem have?

Best Western Hotel Du Mucem has a total of 29 rooms.

At what time of the year is Best Western Hotel Du Mucem most popular?

Best Western Hotel Du Mucem's most popular month where verified tourists have stayed the most is in August.

What was the average room rate for Best Western Hotel Du Mucem been in the past month?

The typical room rate for Best Western Hotel Du Mucem in the past month is 103.58 EUR, compared to city's average of 145.04 EUR.

In which languages can Best Western Hotel Du Mucem's staff members communicate?

Best Western Hotel Du Mucem can speak up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do past visitors love most about Best Western Hotel Du Mucem?

Verified guests that stayed at Best Western Hotel Du Mucem have given this property a rating of 8.738 for its outstanding service as the main highlight for their stay.

What is the typical rating that past Families with young children have given to Best Western Hotel Du Mucem?

Verified families with young children that have stayed at this property have given Best Western Hotel Du Mucem an average rating of 7.8. You can look up more specific customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Best Western Hotel Du Mucem?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

What people love about Best Western Hotel Du Mucem

  • 8.4

    Excellent
    Location

    "You can't beat the location and Charles at the front desk was great."

    JOHN

    |

    June 3, 2023

  • 10

    Exceptional

    "Highly recommended."

    Sutteera

    |

    May 28, 2023

Overall rating:

8.4

Excellent
66 reviews
Cleanliness
8.7
Facilities
7.7
Location
8.4
Read all reviews >
More about Best Western Hotel Du Mucem

More about Best Western Hotel Du Mucem

Experience Comfort and Convenience at Best Western Hotel Du Mucem in Marseille

Best Western Hotel Du Mucem in Marseille, France offers a range of facilities to make your stay comfortable and convenient. Enjoy 24-hour room service, on-site shops, and a bar for your relaxation. The hotel also provides laundry service, a restaurant, and safety deposit boxes for your valuables. Take advantage of tours and concierge services for an unforgettable experience. Stay cool with air conditioning and make use of amenities like a hair dryer and mini bar. Stay connected with Wi-Fi in public areas and all rooms. The hotel also offers car parking facilities, dry cleaning, express check-in/check-out, luggage storage, and a shared kitchen. Daily housekeeping and breakfast buffet are also available. Car parking is available on-site with charges applied.

Comfortable and Diverse Room Types at Best Western Hotel Du Mucem

Best Western Hotel Du Mucem offers a variety of room types to cater to different needs and preferences. Guests can choose from the Comfort Room with one double bed, the Superior Room with one double and one king bed, the Standard Room with one king and one single bed, or the Single Room with one single bed. All rooms are non-smoking to ensure a comfortable and healthy stay for guests.

Explore Marseille's Historical and Cultural Sights from Best Western Hotel Du Mucem

Best Western Hotel Du Mucem is perfectly situated to explore Marseille's rich history and culture. The hotel is just a stone's throw away from the iconic Mucem and The Panier, the city's oldest neighborhood. The Nouvelle Cathédrale de la Major and Centre de la Vieille Charite are also within walking distance. Les Docks Village, Musee d'Archeologie Mediterraneenne, L' Hotel de Ville, Les Halles de la Major, Musee Regards de Provence, and Musee des Docks Romains are other nearby attractions that guests can visit. With so many landmarks and attractions nearby, guests can immerse themselves in the vibrant culture of Marseille without having to venture too far from the hotel.

Experience Exceptional Comfort and Service at Best Western Hotel Du Mucem

Best Western Hotel Du Mucem in Marseille, France is a top choice for travelers looking for exceptional comfort and service. With an impressive overall rating of 8.4, guests rave about the hotel's immaculate cleanliness and prime location. The staff performance also receives high marks with a rating of 8.8, ensuring that guests receive top-notch service throughout their stay. Although the facilities and food and dining options received slightly lower ratings, the hotel's exceptional value makes it a worthwhile choice for any traveler. Experience the best that Marseille has to offer with a stay at Best Western Hotel Du Mucem.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Car Park

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • French
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Continental
  • Gluten-free
  • Buffet

Location

22 Rue Mazenod, District 02, Marseille, France, 13002
Excellent
Location

8.4

Public transportation
  • Joliette Metro Station
    240 m
  • Jules Guesde Metro Station
    650 m
Airports
  • Marseille Provence Airport (MRS)
    19.4 km
Hospital or clinic
  • Pharmacie du Soleil
    140 m
Shopping
  • Les Docks Village
    500 m
Convenience store
  • Petit Casino
    2.8 km
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Nouvelle Cathédrale de la Major
    360 m
  • The Panier
    440 m
  • Mucem
    720 m
  • Le Vieux Port
    1.1 km
  • Vallon des Auffes
    2.1 km
  • Basilique Notre Dame de la Garde
    2.1 km
  • Palais Longchamp
    2.6 km
  • Chateau d'If
    4.1 km
  • Orange Velodrome
    4.4 km
  • Parc National des Calanques
    10.8 km
Nearby landmarks
  • Pharmacie du Soleil
    140 m
  • Hangar J1
    210 m
  • Joliette Metro Station
    240 m
  • Pharmacie de la Joliette
    240 m
  • Pharmacie de la Croix Blanche
    270 m
  • Pharmacie Morris
    270 m
  • Musée d'Arts Africains, Océaniens & Amérindiens
    280 m
  • Centre de la Vieille Charite
    280 m
  • Musee d'Archeologie Mediterraneenne
    290 m
  • Dépose minute Algérie-Tunisie
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center1.00 Km
Extras
  • Breakfast charge (unless included in room price)11 EUR
The property
  • Number of floors6
  • Number of rooms 29
  • Room voltage220
  • Most recent renovation2012

Reviews of Best Western Hotel Du Mucem from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.7
Facilities7.7
Location8.4
Room comfort and quality8.2
Service8.7
Value for money8.3
High score for Marseille
Rating
9+ Exceptional (17)
8-9 Excellent (7)
7-8 Very Good (9)
6-7 Good (2)
<6 Below Expectation (4)
Time of the year
Mar - May (4)
Jun - Aug (17)
Sep - Nov (14)
Dec - Feb (4)

Show reviews that mention 

Showing 39 verified guest comments
12
9.2
Exceptional
David from United Kingdom
Group
Stayed 2 nights in September 2016

Comfortable hotel located between Le Panier, docks and Vieux port”

Small comfortable boutique hotel of 30 rooms situated close to Le Major cathedral. Great access to the museums, the Vieux port and the Panier districts of Marseille. Cannot emphasis how good the staff were when we were taken ill especially the weekend receptionist who was wonderfully kind.

Reviewed September 20, 2016

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9.3
Exceptional
LEPAROUX from France
Solo traveler
Stayed 3 nights in December 2013

Great location and friendly staff”

comfortable room, location, firendly staff

Great stay over X'mas with very comfortalbe, new room and friendly staff; great breakafst and excellent location close to Mucem and pittoresque Panier district and just a few minutes walk from Vieux Port

Reviewed January 08, 2014

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7.0
Very good
Eileen from Singapore
Solo traveler
Stayed 2 nights in July 2012

Nice & quiet hotel”

Room was big with ceiling window

directions provided on web is not adequate to locate hotel (if you are not driving). it's quite a walk from train station to hotel, although its mainly downslope. i had difficulty trying to locate hotel. would advise to either take a cab, or take a subway to save cost. apologies, don't remember the subway station name, but you can check with hotel. it's just a 5 min walk from the station and just a few stops away from train station. environment is quiet at the lane and there's no good view from room as there is only the ceiling window. room is nice and big, customer service is good. you can take a 20 min walk to the main touristic area with shopping and restaurants. good hotel if you prefer to stay out of crowd.

Reviewed July 21, 2012

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9.7
Exceptional
Wendy from United States
Family with young children
Stayed 1 night in August 2013

The hotel was clean and comfortable.”

Cleanliness, comfortable bed, hot pot for coffee

We wish we could have stayed longer. The room was extremely comfortable for our family, and the bed was awesome. We had toiletries which can be hard to come by. We also had a hot pot for making coffee which are nice treats when you have to wake up early to make it to the train station and nothing is open. It smelled so clean in the room. We wish we could have stayed longer but had already made travel plans the next day and couldn't change them.

Reviewed August 21, 2013

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9.2
Exceptional
Mike from Canada
Couple
Stayed 1 night in July 2016

Perfect ”

Everything we could want. I booked the room at 3pm and was in my room at 4pm on a Friday. 70 euros all included. Location is right in the middle of tourist pictures fantasy land. Staff spoke english and was awesome. Only complaint was the room was a little small....but that is being picky since every other aspect was so amazing. We stayed in room 101.

Reviewed July 24, 2016

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8.7
Excellent
thierry from France
Couple
Stayed 2 nights in July 2014

A modern oasis in a transforming environment”

Location, cleanliness, character

Second stay, as pleasant as the first one. Different room but equally well cleaned. Different staff but equally professional and pleasant. The immediate environment is progressing each time, with cosy restaurants opening up each month.

Reviewed August 23, 2014

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7.6
Very good
antoine from France
Couple
Stayed 1 night in August 2018

good hotel (big room) - well situated”

location is great big room, very confortable staff was very friendly with us some work in front of the hotel but it was not too noisy

Reviewed October 31, 2018

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7.3
Very good
Li from Malaysia
Group
Stayed 2 nights in October 2015

Good location out of the main centre.”

Quiet, clean and great room.

Good and attentive staff. Helpful. Room service excellent.

Reviewed November 07, 2015

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2.8
benjamin from France
Couple
Stayed 1 night in May 2018

Acceptable”

i booked this hotel just for the parking but when i arrived, they told me they don’t have any, but can park in some other parking for 25€! What a scam....

Reviewed May 05, 2018

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8.4
Excellent
JOHN from United States
Couple
1 King Bed,Non-Smoking,Superior
Stayed 1 night in May 2023

Great, but ”

You can't beat the location and Charles at the front desk was great. Our only problem was the AC only went down to maybe 76 degrees and after a long day it was a long night of being hot.

Reviewed June 04, 2023

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10.0
Exceptional
Sutteera from Thailand
Solo traveler
1 Single Bed,Non-Smoking,Standard,Single Room
Stayed 3 nights in May 2023

Great hotel in the center”

Pros - friendly and helpful staff - very clean room - quiet - centrally located - 5 mins walk to metro - 2 mins walk to a supermarket Cons - No plug point near the bed Overall it was an excellent stay. Highly recommended.

Reviewed May 28, 2023

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8.0
Excellent
ZHI from Australia
Couple
Stayed 2 nights in June 2015

as expected ”

A standard best western as expected
Reviewed July 01, 2015

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2.8
Faranes from France
Couple
1 King Bed,Non-Smoking,Superior
Stayed 1 night in August 2023

Je ne conseille sincèrement pas ”

Un personnel incapable ou bien peu qualifié pour trouver des solutions, lorsque l'erreur vient de leur part. Beaucoup de fausses promesses pour nous rassurer, aucune empathie pour l'incompréhension des clients. Je ne recommande absolument pas cet établissement, ne serait-ce que pour une nuit.

Reviewed August 31, 2023

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7.6
Very good
FRANCOIS from France
Solo traveler
1 Single Bed,Non-Smoking,Standard,Single Room
Stayed 1 night in August 2023

Very good”

L'hôtel ne dis pas lors de réservation que certaines chambre n'ont pas de fenêtre mais seulement des velux. Mauvaise insonorisation, bruyant toute la nuit

Reviewed August 20, 2023

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6.0
Angelique from France
Couple
1 Double Bed,Non-Smoking,Comfort Room
Stayed 1 night in September 2022

Pas mal”

La chambre est propre est colorée mais très peu d'espace, la salle de bain offre une baignoire mais pour y accéder c'est très difficile, les portes de la salle de bains sont contre le lit, la chambre est vraiment très petite, le petit déjeuner est proposé mais je trouve le prix très excessif comparé aux produits proposés, la rue est très fréquentée en restauration bar, heureusement car rien est proposé sur place. La propreté est quand même à souligner car tout était très propre

Reviewed September 21, 2022

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9.6
Exceptional
Franck from France
Couple
Stayed 3 nights in January 2020

Au bon endroit”

Le Best Western Hôtel du Mucem se situe précisément à la charnière du Marseille traditionnel (Panier, Vieux Port...) et du Nouveau Marseille (Mucem, Docks, Joliette...). Un point de départ idéal pour les découvertes de la ville. Même en façade, les chambres sont calmes, bien équipées, peut-être un petit peu étroites. Le personnel est très agréable, serviable. Le petit-déjeuner, un buffet assez complet, permet d'affronter sans problème de longues journées de découverte de la ville.

Reviewed January 28, 2020

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10.0
Exceptional
Eric from France
Couple
Room Assigned on Arrival
Stayed 1 night in October 2019

Je recommande vivement”

Propre, proche des commerces et de la gare St Charles sans oublier les personnels au top pour vous aider !

Reviewed October 22, 2019

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7.6
Very good
Patrick from France
Couple
1 King Bed,Non-Smoking,Superior
Stayed 3 nights in October 2019

Very good”

Emplacement très pratique, chambres petites mais très propres. Manques : pas de repose serviettes dans la salle de bain, frigo très peu efficace qui rafraîchit la pièce et pas le contenant... , salle de petit déjeuner trop petite.

Reviewed October 22, 2019

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8.0
Excellent
christophe from France
Group
1 Double Bed,Non-Smoking,Comfort Room
Stayed 2 nights in September 2019

ca vaut le prix ”

un peu difficile à trouver petite rue pour accéder autrement c'était parfait

Reviewed October 15, 2019

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6.0
christophe from France
Group
1 Double Bed,Non-Smoking,Comfort Room
Stayed 2 nights in September 2019

bonne situation ”

qualité prix très bon

Reviewed October 15, 2019

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12
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