Best Western Hotel Fino Osaka Shinsaibashi
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 Best Western Hotel Fino Osaka Shinsaibashi
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8.0
Excellent
/10
(7750 reviews)See what guests said
Housekeeping109
Shops43
Breakfast22
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Shinsaibashi-suji Shopping Street480 m
  • Dotonbori770 m
  • Namba1.34 km
  • Osaka Castle2.32 km
  • Shitennoji Temple2.39 km
  • Tsutenkaku Tower2.46 km
  • Umeda Sky Building2.8 km
  • Universal Studios Japan6.79 km
  • Tempozan Ferris Wheel7.12 km
  • Osaka Aquarium Kaiyukan7.38 km
  • 3-star Hotel
    Free Wi-Fi

    Best Western Hotel Fino Osaka Shinsaibashi

    1-2-19 Higashishinsaibashi Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0083 - See map
    "Courteous and very helpful staff, also only 5 mins walk from the shinsaibashi jr station."
    glenn - December 12, 2017
    Exceptional reputation
    Recommended by 88% of guests
    Fantastic breakfast
    86% positive mentions
    Excellent cleanliness
    8.2 rating for cleanliness
    Excellent service
    8.1 rating for service
    • 30 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Osaka

    • Free Wi-Fi in all rooms!

    Your dates are popular among travelersUsers are booking a place in Osaka every 3 minutes on Agoda.com
    Value for money8.0
    Distance to city center0km
    Location rating8.5
    Nearest airportOsaka International Airport (ITM)
    Distance to airport14.1 km

    Rooms available at Best Western Hotel Fino Osaka Shinsaibashi

    7.9
    Very good
    Room comfort & quality
    4 Single Beds Family Non-Smoking
    4 Single Beds Family Non-Smoking
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 4 single beds
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 17 m²/183 ft²
    • Separate shower/bathtub
    • 2 single beds
    Enter dates to see prices
    Economy Double Room - Single Use
    Economy Double Room - Single Use
    ...
    • Room size: 15 m²/161 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Economy Double Room
    Economy Double Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    2 Single Beds Comfort Room Non-Smoking
    2 Single Beds Comfort Room Non-Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premiere Twin Non Smoking
    Premiere Twin Non Smoking
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 17 m²/183 ft²
    • Separate shower/bathtub
    • 1 double bed
    Enter dates to see prices
    Hollywood Twin Room for 3 People - Smoking
    Hollywood Twin Room for 3 People - Smoking
    ...
    • Room size: 19 m²/205 ft²
    • Street view
    • 2 semi double beds
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 19 m²/205 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Moderate Double Non-Smoking
    Moderate Double Non-Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Best Western Hotel Fino Osaka Shinsaibashi?

    Check-in at Best Western Hotel Fino Osaka Shinsaibashi starts from 03:00 PM. Guests must check-out before 10:00 AM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. The hotel front desk operates 24 hours a day.

    How do I get to Best Western Hotel Fino Osaka Shinsaibashi?

    If you would like to drive to Best Western Hotel Fino Osaka Shinsaibashi, a car park is available onsite with an additional charge.

    Is breakfast offered at Best Western Hotel Fino Osaka Shinsaibashi?

    Buffet breakfast is offered at Best Western Hotel Fino Osaka Shinsaibashi from 7:00 AM to 10:00 AM.

    What are my dining options at Best Western Hotel Fino Osaka Shinsaibashi?

    Best Western Hotel Fino Osaka Shinsaibashi has an in-house restaurant for hungry guests to dine-in. Ristorante Fino comes highly recommended by the property. The finest American cuisine is served at the restaurant. You can satisfy your large appetite at the restaurant"s all-you-can-eat buffet.

    What is the smoking policy at Best Western Hotel Fino Osaka Shinsaibashi?

    Designated smoking areas are provided at Best Western Hotel Fino Osaka Shinsaibashi for guests who smoke.

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    What people love about Best Western Hotel Fino Osaka Shinsaibashi

    • 8.8
      Excellent
      Location

      "The hotel is very close to Shinsaibashi Station and 7-1"

      ChinHan

      |

      September 13, 2018

    • 8.4
      Excellent
      Location

      "Great location, walking distance to Shinsaibashi."

      Cintli

      |

      September 16, 2018

    • 9.6
      Exceptional
      Staff 

      "The facilities were new and the staff was nice."

      Shu N.

      |

      January 5, 2019

    Property ranking|Compared to 5,827 Osaka properties
    See all rankings
    Room comfort score
    7.9/10
    Cheapest price score
    Review score - United States
    8.0/10
    Location score
    8.5/10
    Better than
    97
    %
    of Osaka properties
    Better than
    96
    %
    of Osaka properties
    Better than
    96
    %
    of Osaka properties
    Better than
    94
    %
    of Osaka properties
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    Overall rating:
    8.0
    Excellent
    7,785 reviews
    Cleanliness
    8.2
    Facilities
    7.6
    Location
    8.5
    Read all reviews >
    What travelers say they love:
    Location is great, very convenient to head to other places.
    MARGARIDA from China
    Couple
    More about Best Western Hotel Fino Osaka Shinsaibashi

    More about Best Western Hotel Fino Osaka Shinsaibashi

    For travelers who want to take in the sights and sounds of Osaka, Best Western Hotel Fino Osaka Shinsaibashi is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Crysta Nagahori, Hope Chapel Osaka, Suomachi-dori (Europe-dori) Street give to this hotel a special charm.

    First-rate hotel services and facilities that define the Best Western International experience await you at the Best Western Hotel Fino Osaka Shinsaibashi. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, laundromat, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas.

    All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's massage are ideal places to relax and unwind after a busy day. Superb facilities and an excellent location make the Best Western Hotel Fino Osaka Shinsaibashi the perfect base from which to enjoy your stay in Osaka.

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    Most talked about facilities

    Housekeeping
    220 mentions
    Internet
    73 mentions
    Breakfast
    61 mentions
    Food & Dining
    17 mentions

    What they offer

    10.0
    Exceptional
    Staff 

    "Nice staff, room is clean with good facilities."

    MARGARIDA

    |

    December 30, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American

    Restaurants on site

    リストランテ・フィーノ
    Cuisine:European, Japanese
    Menu:A-la-carte

    Nearby restaurants

    Japanese cuisine
    Japanese cuisine
    Kuttaku
    30 m Japanese
    Hottokeya Nagahori
    60 m Japanese
    Kuishinbo main branch
    80 m Japanese
    American cuisine
    American cuisine
    Critters Burger
    650 m American
    Elk Osaka
    690 m American, Cafe
    Moonshine Karaoke Bar
    840 m American, Bar, Fusion
    Cafe
    Cafe
    Ponte
    110 m Cafe
    St-Marc cafe Kita Shinsaibashi
    400 m Cafe
    Cafe Restaurant Serena
    550 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Property announcements

    Show less

    Reviews of Best Western Hotel Fino Osaka Shinsaibashi from real guests

    Overall rating
    8.0
    Excellent
    From 7785 reviews
    Provided by verified guests of
    Agoda Reviews (6626)Booking.com Reviews (1124)
    Rating via Agoda8.0
    /
    10
    Cleanliness8.2
    Facilities7.6
    Location8.5
    Room comfort and quality7.9
    Service8.1
    Value for money8.0
    High score for Osaka
    Rating
    9+ Exceptional (969)
    8-9 Excellent (1081)
    7-8 Very Good (1441)
    6-7 Good (548)
    <6 Below Expectation (527)
    Time of the year
    Mar - May (1064)
    Jun - Aug (1013)
    Sep - Nov (1248)
    Dec - Feb (1241)
    Don't miss out!Users are booking a place in Osaka every 3 minutes on Agoda.com
    All guests (6626)
    All room types
    All languages

    Show reviews that mention 

    Showing 4566 verified guest comments
    12345
    8.4
    Excellent
    Michelle from Singapore
    Family with teens
    Superior Twin Smoking
    Stayed 4 nights in July 2019

    Convenient and Clean”

    Pros: Very close to Nagahoribashi Station and 5min walk to Shinsaibashi Station/ Shinsaibashi Shopping Arcade. Very clean and comfortable hotel. There’s 7-11 and MOS burger just across the hotel. Cons: Room is a little small but this is the case for most Japanese hotels.

    Reviewed July 16, 2019

    Warm greetings and thank you for having chosen Best Western Hotel Fino Osaka Shinsaibashi for your recent stay and sharing your comments. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

    Responded August 02, 2019
    Best Western Hotel Fino Osaka Shinsaibashi
    8.0
    Excellent
    Devi from Indonesia
    Group
    Moderate Double Smoking
    Stayed 4 nights in July 2019

    Value for money”

    The hotel is nice and clean, the room is tiny, but its still proper to sleep in. The staff was nice and helpful but only 1 i spoke to speak a proper english, the others i still have to use some body language to explain something. But the service was nice, location was ok, they have 1 station (i forgot the name) thats only 2 mins walking. But the shinsaibashi station is a long 10-15mins walk (if you went with big suitcases and plan on taking the train to osaka, i suggest that you don't stay at this hotel, its a but far and the sidewalk is so small, so everytime a car passed by, you have to squeeze in a bit to the building wall) but overall this is a nice hotel and worth the price.

    Reviewed July 10, 2019

    Warm greetings and thank you for having chosen Best Western Hotel Fino Osaka Shinsaibashi for your recent stay and sharing your comments. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

    Responded August 02, 2019
    Best Western Hotel Fino Osaka Shinsaibashi
    8.0
    Excellent
    Devi from Indonesia
    Group
    Moderate Double Non-Smoking
    Stayed 4 nights in July 2019

    Value for money”

    The hotel is nice and clean, the room is tiny, but its still proper to sleep in. The staff was nice and helpful but only 1 i spoke to speak a proper english, the others i still have to use some body language to explain something. But the service was nice, location was ok, they have 1 station (i forgot the name) thats only 2 mins walking. But the shinsaibashi station is a long 10-15mins walk (if you went with big suitcases and plan on taking the train to osaka, i suggest that you don't stay at this hotel, its a but far and the sidewalk is so small, so everytime a car passed by, you have to squeeze in a bit to the building wall) but overall this is a nice hotel and worth the price.

    Reviewed July 10, 2019

    Warm greetings and thank you for having chosen Best Western Hotel Fino Osaka Shinsaibashi for your recent stay and sharing your comments. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

    Responded August 02, 2019
    Best Western Hotel Fino Osaka Shinsaibashi
    9.2
    Exceptional
    isce from Indonesia
    Couple
    Superior Double Non-Smoking
    Stayed 4 nights in May 2019

    Good Location”

    It is so great location, 5 min from station, 15 min walk to Shinsaibashi shopping (its so plus point 👍🏼) there is Convenient store in front of hotel. Nice room bigger then other, but there are no mineral water or kettle at room. Overall its so nice to stay here. 😁

    Reviewed June 08, 2019

    Warm greetings and thank you for having chosen Best Western Hotel Fino Osaka Shinsaibashi for your recent stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

    Responded August 02, 2019
    Best Western Hotel Fino Osaka Shinsaibashi
    10.0
    Exceptional
    gerald from China
    Couple
    Moderate Double Non-Smoking
    Stayed 5 nights in March 2019

    Amazing location ”

    Quite new and clean hotel with amazing location close to Namba and dohtonbori district where there’s lots of entertainment and food shops, 711 just on the front and 2 subway stations within 5 minute walking distance

    Reviewed March 21, 2019
    8.0
    Excellent
    Ong from Singapore
    Couple
    Economy Double Room
    Stayed 6 nights in May 2019

    Very good”

    Hotel behind 711/Mos Burgers. Exit 5A (steps) or exit 3 (lift) Plenty of food outlet at B1 of exit 3 which is connect to subway. B1 west direction is connected to Shinsabashi/Dontonbari (exit at Tokyu Hand). Will stay at same hotel if we are going Osaka again.

    Reviewed May 17, 2019

    Warm greetings and thank you for having chosen Best Western Hotel Fino Osaka Shinsaibashi for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

    Responded June 05, 2019
    Best Western Hotel Fino Osaka Shinsaibashi
    4.4
    MEI from Hong Kong
    Group
    Hollywood Twin Room for 3 People - Smoking
    Stayed 1 night in May 2019

    Acceptable”

    Three adult booking but they provide two bed and put it together for 3 person. Unacceptable ! Also room cleaning not good, we see that the worker put all towel on the ground. Front desk staff service also not good

    Reviewed May 13, 2019

    Warm greetings and thank you for having chosen Best Western Hotel Fino Osaka Shinsaibashi for your recent stay and sharing your comments. On behalf of our entire team, I would like to apologize for not exceeding your expection. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Manager - Customer Service Regional Office - Best Western Hotels Japan

    Responded June 05, 2019
    Best Western Hotel Fino Osaka Shinsaibashi
    8.0
    Excellent
    Geoffrey from Australia
    Couple
    Moderate Double Non-Smoking
    Stayed 10 nights in April 2019

    Osaka stay”

    BW Fino Osaka is a good place to stay. 5 min walk to Shinsaibashi station and shopping area. Very easy place to take day trips from such as Kyoto and Nara Park. Reasonably easy walk to station with luggage to travel to other parts of Japan. Countless number of eateries just outside the hotel. Only down side is rooms are relatively small.

    Reviewed May 09, 2019

    Warm greetings and thank you for having chosen Best Western Hotel Fino Osaka Shinsaibashi for your recent stay and sharing your comments. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

    Responded June 05, 2019
    Best Western Hotel Fino Osaka Shinsaibashi
    8.0
    Excellent
    Angela from Indonesia
    Couple
    Moderate Double Non-Smoking
    Stayed 3 nights in April 2019

    Quite space”

    This hotel is located very near to nagahoribashi and shinsaibashi station which have a lot of good redtaurants and shop. It was such big help for us to look for foods and our needs since seven eleven was only right across the hotel. The most important thing is this hotel has enough space to move. For all we know that Japanese hotel rooms are so small. But west western fino osaka has the biggest room compared with 3 hotels that i have stayed at Tokyo

    Reviewed May 02, 2019

    Warm greetings and thank you for having chosen Best Western Hotel Fino Osaka Shinsaibashi for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

    Responded June 05, 2019
    Best Western Hotel Fino Osaka Shinsaibashi
    9.2
    Exceptional
    HUON from France
    Business traveler
    Moderate Double Non-Smoking
    Stayed 1 night in February 2019

    Exceptional”

    This hotel is very clean and the front desk is professional. The location is perfect: close to many attractions and Subway convenient. 1 small issue: the check out time is a bit too early (10:00 Am) compared to usual check out (11:00 Am).

    Reviewed February 25, 2019
    9.6
    Exceptional
    SHUYI from China
    Couple
    Superior Double Non-Smoking
    Stayed 1 night in February 2019

    Exceptional”

    Generally satisfactory and the staffs are very hospitable.but the facilities are a bit old. The room I stayed was quite noisy because of the poor maintenance ac. Luckily the staff help me change a quiet room finally

    Reviewed February 17, 2019
    9.6
    Exceptional
    HSU from Taiwan
    Couple
    Stayed 2 nights in February 2019

    Right next to the subway station!”

    We booked a double room for this trip. The room is small but clean. Suitcases which is bigger than 25” would be not full opened in the room. But the location of this hotel is perfect! The subway Nakahoribashi station is right next to the hotel.

    Reviewed February 13, 2019
    9.2
    Exceptional
    HIFNI from Malaysia
    Couple
    Stayed 4 nights in January 2019

    Value for money”

    Hotel very near to station and near to shopping area. Room quite small but for couple just nice. Not suitable for family with kids. Private Bathroom very clean and all basic amenities is provided. Staff also can speak english but not fluently. Provide luggage store after u check out for12 hours. Value for money. Very hard to find a hotel under RM 200 per night there, this one u should consider

    Reviewed January 27, 2019
    8.4
    Excellent
    Stephen from Japan
    Solo traveler
    Moderate Double Non-Smoking
    Stayed 1 night in December 2018

    Book early and save”

    I was able to check in late and was even upgraded for free. My only mistake was extending my stay by day. Cost me 5 times as much as i had originally paid for the room. That would be my only problem. Mistakes are mistakes, but they shouldn't cost an arm and a leg.

    Reviewed December 09, 2018
    9.6
    Exceptional
    Malou from Philippines
    Family with teens
    Stayed 1 night in November 2018

    Very good hotel”

    Good location walking distance to dotonbori. Very near Nagahoribashi subway station. Very helpful staff. I want to appreciate them that they allowed us to leave our luggages before our date of check in and when we arrived they brought them already to our room. The room is just clean. Breakfast is also good.

    Reviewed December 03, 2018
    8.8
    Excellent
    LAU from Malaysia
    Couple
    Stayed 3 nights in November 2018

    my best stay in Japan”

    Travel in Japan for 12 days. This hotel ranking no. 1 in my list. The room is warm during winter. The size of the room is reasonable and also clean too. The location is strategic. Near to subway station, Shinsaibashi, Dotonbori and Nipponbashi. Best location for shopping too not need worry for the last train can shop until 3am then walk back.

    Reviewed November 30, 2018
    8.4
    Excellent
    Janet from Canada
    Solo traveler
    Stayed 2 nights in September 2018

    Best Location ”

    If you want to be close to the shopping district and lots of restaurant, This place is in the best location to be. Their Breakfast Buffet was nice, Japanese and Western. I had trouble opening up my luggage because there isn't lot of floor space.

    Reviewed September 26, 2018
    8.8
    Excellent
    ChinHan from Taiwan
    Group
    Stayed 1 night in September 2018

    Very convenient hotel”

    I’ll definitely choose this hotel again. The hotel is very close to Shinsaibashi Station and 7-11. They also provide bike renting. The staffs here are supportive in providing solutions to our needs. I also recommend their breakfast.

    Reviewed September 13, 2018
    8.0
    Excellent
    Shuk from Hong Kong
    Solo traveler
    Moderate Double Smoking
    Stayed 3 nights in March 2019

    Very good”

    Good location, clean and tidy, value for money

    Reviewed July 19, 2019

    Warm greetings and thank you for having chosen Best Western Hotel Fino Osaka Shinsaibashi for your recent stay and sharing your comments. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

    Responded August 02, 2019
    Best Western Hotel Fino Osaka Shinsaibashi
    8.8
    Excellent
    Lee from Singapore
    Solo traveler
    Moderate Double Smoking
    Stayed 7 nights in March 2019

    It will be perfect stay if is not too dusty.”

    The receptionist was helpful to change my room to a Non-smoking room which i was delighted. As i check in the room, found that the room is a little dusty which i read about other guests review. I'm sensitive to dust feel itch when i sleep on the bed. Other than this , everything is fine .

    Reviewed March 15, 2019
    12345
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    • Excellent location
    • Shinsaibashi-suji Shopping Street
    • Nagahoribashi Subway Station is within 0.06 km